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GMC Terrain (2011) Problems continue

1becky1becky Posts: 1
edited March 2 in GMC

I have NEVER been so frustrated with a vehicle. My 2011 has less than 7000 miles (all my own as I've had it over 3 years and purchased it new) and it continues to give me trouble. I just got it out of the shop the second time for same issue (I would have to get the invoice out to read the full problem) that left it having to be hauled in and now less than two weeks later, I have check engine light and service the stabilitrac message, so I must return again to have it serviced. I am also on my third battery!!! Does anyone have any similar issues or did I really just get a lemon?

Comments

  • ifonly4ifonly4 Posts: 2

    I own a 2012 Terrain and have also experienced the Service Stabilitrak message. The dealer could not recreate the problem. I have filed complaints with GM and NHTSA, not that they care at all but at least it is logged somewhere hopefully. From my research, this appears to be a problem on all GM and GMC SUV's covering many production years and GM continues to ignore the problem. This is a huge liability risk as it appears that the vehicle will also experience significant engine power reduction. Say a prayer since there will probably be other vehicles on the road when this problem occurs and hopefully they will be able to take evasive action and not plow into you. I have stopped allowing other passengers in my vehicle since I do not want to be responsible for their death due to GM/GMC's ignoring this problem. If I experience this problem again, the Terrain is gone and I will purchase another non-GM vehicle.

  • gmcustsvcgmcustsvc Posts: 4,131

    Hi ifonly4,

    I'm sorry to hear that you have experienced reoccurring problems with your vehicle. I can definitely understand your frustration. Please let us know if you would like for us to take a further look into your concern. We can be reached via email at socialmedia@gm.com. Please include your full name, contact information, VIN, current mileage, and involved dealership in the email. We look forward to helping you.

    Kristen A. GM Customer Care

  • ifonly4ifonly4 Posts: 2

    I have already been in contact with GM Customer Care. We are all just waiting for it to happen again and hopefully I will not be killed when it does. In my opinion, this is another major liability risk that GM/GMC has been ignoring.

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