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Toyota Camry Windshield Defect?
Then I used the car for two day's daily commute and weekend shopping without seen any problem.
But this Monday morning, I found out that the back windshiled was totally cracked but still in shape, fully with fine cracks all over the place. It looks just like someone used a small hammer cracked the back windshield carefully and did not break it. Then I wanted to drive to a Toyota dealership in town to have them check it out and fix it. But on the way to the dealership place, the back windshiled started falling down pieces by pieces. Each piece is in size of green pea.
In one Toyota dealership, I was told that this kind of damage is not coverd by Toyota warrantee. And then this was confirmed by North America Toyota Customer Service Center.
I do not believe that this should be the case! It definitely caused by the bad quality of the back windshiled. It should be the defect during the manufacturing of this piece of windshield. I am just out of luck and got this bad quality windshield.
Of course, I will have my insurance company to fix it as a damage case. But I do not believe that Toyota is out of the situation. They are the one that should take the full responsibility and pay for my lost.
I am wondering if anyone else here knows/experienced this problem. And any suggestions on arguing with Toyota on my situation will be appreciated.
Thanks in advance!