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Go to your nearest BMW dealer - the most convenient one to take it to for service - buy an X5 at or near MSRP and start enjoying it. Most BMW dealers don't give you a service loaner unless you purchased your BMW from them. That for me is enough of an incentive to buy from the nearest dealer to me at MSRP. My time and convenience after the sale is worth a lot to me.
But you're right in one sense, money isn't the only factor involved. Service and customer experience are important to me also. When a dealer tells me to go buy Lexus if I want a discount, thats a pretty good sign that they don't deserve my business. The one thing I learn from the adventure is how curteous and respnosive the dealer is. I feel it's important that they behave like my business is important to them. If the management is arrogant before the sale, who knows what they'll be like after the sale.
Regarding the loaner program, I'm not too worried as many service organizations would compete for my business after the sale.
John
If you want more details email me. Good luck.
What I really like about this dealership is I can drive anything I want when I stop by to get a detail on occaision - M5, Z8, M3, 745i, or used Porsche Turbo, Mercedes CLK 55 cabrio etc - anything they have on the lot - they just throw me the keys. I'm at the top of the waiting list for a MINI Cooper or Cooper S at the moment - I can pick one up whenever I want, I'm test driving one on Monday - I don't really know what I'd do with it though - I already have an M Coupe I use for fun.
The M Coupe is a result of one of those "throw the keys at me" days - I probably have sucker written all over me when they see me - oh well.
Good luck in your X5 adventure - I'd be interested in hearing how good a deal you got.
I read in a previous (old) discussion of someone having a similar problem. Any ideas? I don't want to keep bringing it in to the dealer and not having them find the problem.
thanks
The creaking noise came from underneath in back. Hope this helps.
I ordered my X5 3.0 PP, CWP, RCP, Xenon, Auto on March 8 for $1200 off MSRP at BMW of San Francisco. I feel I probably could have gotten another $300 dollars but I really dislike the whole negotiation process and felt that $1200 was reasonable plus they gave me a good price on my trade.
I visited several dealerships in the Bay area and got the impression I could have gotten this same deal anywhere. I visited or called EVERY dealership in the Bay area and could not find an X5 that was even close to what I wanted. I don't think any dealership had more than 2 BMW's in stock.
I was originally told it would be the end of May before my X5 would be available. I was surprised when it arrived on April 2. It was fun to be able to track the production of the vehicle on BMW's web site and it seemed to be pretty accurate with what my salesman told me.
I was very satisfied with my experience at the dealership. However, it is located in a major city so the experience is not the same as buying in a smaller city or suburb. It is very busy and you can wonder around the dealership all day without someone asking if they can help you. However, once you ask to see a sales person they are very helpful.
As I mentioned above, I am not a fan of the negotiation process and found a salesman who recognized that I had done my homework so we pretty much "cut to the chase". This is exactly what I wanted.
Since I have only owned my X5 for 2 days, I can't really comment on it's reliability but everything is great so far.
Any comments would help.
Did you make a mistake? Based on my own experiences (performing, handling, dealership experiences, reliability of my X5) I'd say "no". No other vehicle offers the ride height/AWD driving performance of an X5. Of course it has less cargo room than a Ford Escape and costs twice as much so it better be an awesome ride, right?
My neighbor has in his car collection 6 bimmers, and he can't get enough.
This is the deal we receive for everyone's info. This was done over the phone negotiating with 3 different Atlanta dealerships. Two dealership gave me the same deal.(picked the closest to my house). BTW, I never mentioned leasing until the price was agreed upon. Then I focused on money factor and doc fees.
2002 BMW X5 3.0i Steel Grey Metallic with Black leather
MSRP: $45,320 (premium, rear climate, & auto tran)
Gross Cap Cost: $43,720 (selling price)
Money Factor: .00238 (5.7%)
Drive Off: $941.31 (First Pay., Tag, Title, Doc)
Lease payment $607.47 plus tax
Lease Term: 36 months
Residual: $28,551.60 (63%)
Miles per year: 12K
I don't think there is a SUV on the market that is more fun to drive than the X5 or a more luxurious and capable SUV than the LX.
X5 3.0d seems like a great SUV. CAR magazine (a british publication) just tested an X5 3.0d (diesel) against an M-Class (diesel), a Jeep Grand Cherokee (diesel), and a diesel powered Mitsubish SUV (diesel, its the montero here, but not sure what it is called in europe). Even though the X5 cost much more than the other 3, it came out on top. The magazine said the 3.0L diesel (175hp, 305 lb-ft torque) was just as smooth as the 3.0 L gas (petrol) powered I-6. What impressed me the most was the fuel economy: They said mid-high 20's mpg (which is bad for england, but great here). Now granted, when you're buying a $40-66K SUV, you shouldn't be concerned with the price of fuel, but imagine having to stop for for fuel less often.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2022 Wrangler Sahara 4Xe, 2023 Toyota Tacoma SR 4WD
Steve
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lfny,
Could you elaborate a bit more on BMW's program to refund owners with repeated problems? Is there an official name for this program, or where could we get more information?
Thanks.
Albert - does this mean dealing with the lemon law and BMWNA would be fruitless without a lawyer?
Incidentally, I am asking about this for my brother who has a 2001 325i and is having a persistent transmission problem. I have a 2001 X5 3.0 with no major problems so far after a year of ownership and 8k miles. My original post was my first one here but I will contribute more often to this board wherever I can.
As for getting a lawyer, I'd say call BMWNA first. If they agree to buy back, you're done. But if not, call some lawyers and see how they think of your case. When my colleague called, the lawyer said he's 99% confident he'll get the money back.
The most unbelievable thing for the BMW dealer was they couldn't even identify the problem and had to call BMW in Germany to find out. And I'm talking about the biggest BMW dealer in the south SF bay!
I am in the marketing for a x5, probably 3.0, would like to leverage off your experience to make my decision. thanks.
Keep in mind that it's more than a nav. Its also the 8 function onboard computer but much easier to read/use. It integrates the cell phone (if you choose that option) and it controls/displays radio/CD/tape unit(s). During hot weather my favorite feature is setting the aux vent timer(s) to run 1/2 hour before I leave work and blow out the air that's been cooking in there all day. Very easy to do this with the nav system.
I do best with cars, like my 90 Eldorado, that is still running well (although not used for 3,000 mile trips). After reading reliability problems here and Consumer Reports, I wonder how the X5 3.0 will do after the 100,000 mile mark.
I am also interested in the question about nav. The Lexus RX 300 with dvd is easy to use and has detailed maps. How detailed are the cd maps with BMW and how often do they update?
Thanks.
The salesman shows us a beautiful X5 on the showroom floor and tells us all about its features. The model he is showing us has premium package and some other options. It is around $46,000. There is a placard in front of the vehicle that lists the X5 features, etc. It lists a price of $39,545. When I asked the sales guy about a vehicle at this price he says: " That is a base model with vinyl and a 5 speed." Now I have never owned a vehicle like a mercedes or bmw, so I am not disparaging these cars at all, but come on guys, what kind of arrogance is it to ask someone to pay $40,000 of their hard earned money for a car and tell them it has a vinyl interior? Not even the big three american makers use vinyl anymore except on fleet trucks and vans.
But if you'll look closely at the material, especially a model with black interior, you'll be hard pressed to notice the difference from the true thing. It does not look like the shiny, cheap vinyl offered by some of the other makes - I bet that's what you were thinking . And, the leatherette is supposed to be more durable. I believe it can be clean simply with soap and water.
I have the leatherette in black on my 3.0i and am glad to have saved the money. So, my suggestion would be to find a dealer that has a leatherette-equipped vehicle (e.g. X5, 3 or 5 series) and see for yourself.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2022 Wrangler Sahara 4Xe, 2023 Toyota Tacoma SR 4WD
The BMW leatherette is better than most leather offered in many other vehicles.
As far as the "big 3" not offering vinyl in any of their vehicles, I feel the leatherette in the BMW is much better than the LEATHER offered in TB, Envoy, Explorer, JGC, etc. The leather in these vehicles FEEL like vinyl.
BMW leatherette is very comfortable, supportive, and, YES, EASY to clean (I have a 2 yr old and believe me, I'd be going nuts with leather).
Have had the X5 for 2 months now and have about 1,000 miles on it. It is the best vehicle I've ever owned!!!
3.0
42 mos. 10,000 miles per year
Premium package
cold weather
xenon
$625/month + tax
$700 security deposit + 1st Mo. payment = Total out of pocket
It has been a struggle to find a deal similar to ones I have seen posted here.
Those lease figures sound sort of high. That is too much to spend on an X5 (or any reasonably priced car for that matter)
If this is, in fact, the best deal you can find, it may be because X5's are at a premium right now. So, you might want to consider going less on the options, and perhaps look into the multiple security deposits program from BMW. Another option is to wait and order an '03. My dealer told me that lease deals are better at the beginning of the model year (probably b/c residuals are higher, while M/F's stay somewhat the same).
I leased an '02 X5 in Feb (using Dec. lease numbers). Here is what I got:
3.0
36 mos. 10,000 miles per year
AUTO
Cold weather Pkg
$479/month (including tax)
$2000 Total out of pocket
Residual - 66%
Money Factor - .0015
Based on my X5 experience during and after purchase, I will be ordering a 2003 330xi at the end of next month. These cars are DEFINITELY worth leasing, but, as I said, not for over $600 per month.
Not sure where you are from. I got my deal from Prestige BMW in Northern NJ.
Jack
steve_ "Social Issues: The Automotive Perspective" May 12, 2002 5:31pm
Will look forward to hearing some real life feedback on the learning process.
Steve
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As for me and my house, I dunno.
Jack
As for the ride, the sports suspension felt somewhat tighter to me, but even the std. suspension is tighter than the typical lux sedan. It's really the back seat passengers that feel the difference. Looks: sport features clear corners and a dark headliner, along with a sport steering wheel. I thought clear corners were a nice touch until every riced-out civic on the street went clear...at least on the X5 its tastefully done. If the dark headliner works with your color scheme then go for it. For me the decision came down to this: heated steering wheel; sport doesn't have it. Does for your hands what heated seats do for your backside. Again, if it's an LA X5 probably a non-issue. Hope this helps.