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Volvo V70 / XC70
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Comments
Also, can anyone shed any light on the deals that are available these days for an XC to lease or buy?
Thanks,
Boz
you have just discovered one of the several defects that the XCs have that Volvo will not accept. I too have the same brake problems and have had the rotors replaced three times thus far (in 29,000 miles). Other flaws include a slipping/clunking transmission and driveline vibrations. All of these findings have been reported by numerous people in a variety of chat groups, including the brickboard. My advice to you is to stick to your guns and demand that the dealer and Volvo address and fix your problems. Do not accept the line of BS that they tell you and do not believe the Volvo Technical reps that will only tell you that there is nothing wrong with your car.
Good Luck ( I will never buy Volvo again... not only do they not accept responsibility for their defects, their traetment of their customers is embarrassingly poor)
One local dealer wanted 3% above invoice and also tack on an advertising fee. I believe a person should do better than invoice plus 3%. I have been advertising their product for a long time and feel a bit miffed to be asked to pay any "advertising fee".
Is anyone aware of any other incentives that the dealers are receiving to clear out their 2001 inventory? I understand the 2002's will probably be in stock by August. There appears to be a great number of new 2001 XC's on hand and this is probably not a good time to move WAD vehicles.
This has left us a little uncertain if we will purchase another Volvo though. Brakes should last more than 11K miles plus the fact we purchased it for safety. I heard a rumor that Germany was thinking about banning Volvo wagons from the Autobahn because of poor brakes, but cannot verify if that is in fact true.
I complained that the '96 850 I once owed had the same problem and Volvo covered EVERYTHING, for both front and rear brakes. The dealer's response was the Volvo will only cover the pads if the problem occurs during the "adjustment" period of 1 year after purchase. This is a crock. It seems that Volvo would be better off by simply correcting the problem rather than rewriting their warranty fine print.
skurl: I hope after all the hassle of getting into your car and getting it working again on your own the dealer at least made the inconvenience up to you.
As for our brake problem we are still waiting resolution and comment from the dealer or Volvo. One has to wonder if it's the Ford merger that is causing this lack of customer support. As it stands now unless we hear more from them this will probably be our last Volvo.
Bob
1)service tech. mentions the 2001 XC is more reliable than my current 99-S80, I have had no significant problems with my S80 (great car!), would like a more flexible and useful car, thinking of trading.
2)anyone know where on the net to go for stats on the 2001XC's reliability, found 18 reported bugs on the NHTSA site, all mostly small fixes.
3)on this message board and other research, found significant issues including: the brake pads wearing out early, fuel pump problem resulting in stoping the car engine, reflection on the dash causing visibility problems, any more?
4)would like to keep a new XC for 200+k over the next 15 years, looking for that kind of reliability, Audi too expensive, Subaru to small, VW not looked at yet. What would be a good price, found that $37.7 is invoice for a XC with touring, cold weather and versatility pkg. included. Price to me is $39.2 or roughly 4% over invoice ($1,500)
5)my dealer has been great with very impressive service, would like to keep the relationship with them
any info. would be appreciated
Based on what you said and what your looking for, if I were you I'd also seriously consider a Mercedes M Class it's in the same price range and rated as one of the safest SUV's by the Insurance institute. I know my wife was impressed with the power and great visibility Vs her 2000 Volvo XC. MB also has a great reputation for reliability and the start up problems they experienced, with the new model M Class (98, 99) have been cleared up. I normally swap every year or two and I purchased a M Class over a year and a half ago and can quite honestly say I love it more each day and even the wife said the ride is better then her XC.
I have called and written letters to Mr LaNeve (Pres of Volvo NA) and the Customer service Manager at Volvo headquarters in NJ. Suffice it to say that they have been non-responsive. By that I mean they have not even acknowleged my calls or certified letters. The most recent explanation that the area Volvo tech has given after supposedly driving the car is that "the car is within specs". I guess that translates to: "It is normal for Volvo cars to have mechanical defects and/or design defects"
I will never purchase another Volvo, not just because of the mechanical defects, but because of the lack of any concern or appreciation for their customers. I going back to Merceded... moore expensive, but at least you get superb vehicles and excellent customer service.
In summary: Consider yourself forewarned-Buyer Beware
1) brake rotor problems, possible cause tightening the lug nuts too tight, not within specs, European cars have historically stayed with "soft" rotors and pads for performance. be careful when visiting your local tire store for rotations, make sure they use correct specs for wheels.
2). (2) service advisers from (2) dealers have discussed their initial satisfaction with the performance of the 2001 XC, no big issues other than remote car locks. significant knowing that I live in Colorado where many Volvo owners come down from the hills to get service, I should have said mountains.
3). independent service shops mention the S60 and XC are reliable cars, S80 a little complicated, less reliable than the S60 and XC.
thats it for now, anyone have ideas on a good price for loaded 2001 XC?
1) brake rotor problems, possible cause tightening the lug nuts too tight, not within specs, European cars have historically stayed with "soft" rotors and pads for performance. be careful when visiting your local tire store for rotations, make sure they use correct specs for wheels."
Reply: My first impression too.... However, all service was done at dealer and when I told them I didn't have this problem with our last V70, which I did all the tire rotations on, that I felt their mechanics must be using an impact and over tightening the lugs they said they have strict instructions to all their employees that all lug nuts are to be hand tightened and torqued and under no circumstances are impact wrenches used. Well I don't believe that they enforce that policy and it is also interesting that they went on to say this brake problem is only affecting XC's and the other AWD vehicles they have. That, along with srp1 and others experiences, leads me to believe the dealer maybe telling the truth. We have not had one bit of problem with our dealer, they are great, so why would they lie about this after many years of truthful and good service to us. It really makes you wonder what problems Volvo is trying to hide.
We have contacted Volvo Cars USA again to try and get resolution.... bottom line we're not happy with Volvo's resolution. Like srp1 it appears Volvo USA does not follow through, must be taking direction from their parent FORD on this one.
If we get no satisfaction here we will next go to the Dealership owner, and a nice letter to the Highway Safety board. I did find out from another person that Volvo's in deed were being considered being banned from the Autobhaun for POOR brakes.... interesting from a company that has such a reputation for safety.
I know most people think "Subaru" and say "yea, right" but if you actually look at and drive the car (not the badge) it really is quite nice.
Vehicle has about 2,400 miles on it, and I am thoroughly delighted. Too soon to tell if I'll have problems with brake pads, but I find the braking power exceptional. Love the bright headlights, steering-wheel mounted audio and cruise controls, memory features on seats, rich leather, solid feel, smooth ride, sumptuous seats. Downside: wouldn't mind a tad more acceleration, although the vehicle does get up reasonably well if you stomp on the gas pedal.
Am somewhat leery of long-term reliability; wife's 1998 Volvo S-90 with 51,000 miles is still gorgeous and runs and operates great, but is due for its third major repair in last 20,000 miles -- sunroof just broke. Before that, a piece in the automatic shifter assembly broke and the assembly had to be replaced (the original still worked, but hard), and before that, we had to replace the front control arm bushings, steering column U joint and left front way bay link to stop an amazingly bad shudder during braking and a rattling sound from under the car. First two repairs were under 50,000-mile warranty; I'm afraid sunroof will be our baby. Have to talk to dealer about this. (Wife's Volvo also had to replace heater switch in driver's seat at 39,989 miles, which is when that steering work was done.
It is still a disappointment to know that the brakes on this model are suspetiable to the rotors warping at 10K miles.
Re the quality issues, I'm a little scared about getting into this, but the 2001 XC seems to be the only car (and I mean, car) which fits all the qualifications (space, AWD, safety in collisions, prestige, extra ground clearance over other wagons, not as expensive Allroad or small as Avant).
FYI, I'm getting it at invoice.
The saga continues ...
(BTW, Silver is popular on Mars, Pluto, and Venus. Neptunians seem to prefer blue. :-))
Now... the hotter graphite interior (which is the only ones which matches the exterior) or the lighter, cooler taupe (which in my opinion clashes with the exterior).
Dan