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I had experience the same don't know don't care from many of the dealers. My local small town dealer will cry the blues when I take it in for the first service. I called him 4 times this year, and received no replies.
So far Lone Star Ford in Houston has been the best dealer, they have a great web page and also their sale paper listings on their site. They did hate it when I pulled out the Blue book values for my trade in Chateau Van. We had about 4 hours of negotiations. We baited and switched to get our price. After 3.5 hours they would not meet our price so we said ok lets do the deal on the cheaper van. They were not ready for another battle. They came back with $800 more off the price. We had only been wanting $500 but as they say take what you can get.PS Got + 20 mph on the first fill up.
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