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it is truly amazing how much faith people will put in one stop shopping...ie crash test star ratings...!
perhaps. but id much rather have an exciting refrigerator (dc minivan) versus a boaring refrigerator (honda odyssey).
Anyone can comment anywhere on Town Hall so long as they are civil, on topic, etc.
So feel free to discuss problems or solutions here - any more off-topic bashing will fall under my housekeeping broom.
Steve
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http://www.auto.com/industry/iwirf6_20020306.htm
I wonder what they're -not- saying, but that they know about?
what i got out of that article is that there is a concerted effort to improve quality, and the results show it. if you wanna spin it as something other than that...well, i guess that is your perogative...
I noticed other people having this issue.
Mine is 1999 GR Sport and i had it in 3 times for this problem.
Looks like they cannot fix it properly.Just keep an eye on it.Sounds like they have a design problem.
Has Chrysler had serious reliability problems in the past? YES. According to that credible article, are they making serious efforts to correct those problems? YES.
As for this effort to improve quality being too little to late for Chrysler as dmathews sugguests, it very well could be. But then again, how many more minivans did Chrysler sell last month over the Honda Snobyssey?
the "data" now backs up what chrysler is saying. obviously that wasn't true in the past...
I have been burned by various products in the past as have people in my family. However, if I like a certain product and the facts show that they have improved in whatever was lacking before, why not give it a second chance? Especially if this product offers so many nice features that many other competitors don't, like DC minivans...
Ironically, it would seem that Chrysler's quality - while it still by far trails GM and most of the imports - is now better than Ford's - is improving, while its parent company is rapidly slipping in quality. Mercedes-Benz is not the paragon of quality it once was - and its M-class SUVs are ranked quite poorly, behind even the dismal Jeep Grand Cherokee.
Once again, we've got a plea to reconsider - and if you're a gambler, or don't keep cars long term, you may buy into that. If you plan on keeping a new van long-term, you might do well to sit back and let someone else find out whether, after over thirty years of trying and failing miserably, Chrysler Group has finally figured out how to design a reliable car/van and produce it consistently well.
Things may have changed, but the perceptions based on production of past junk will persist until Chrysler Group proves it can do more than just advertise quality.
a quote, The big question now is, "are they finally going to do something about it, or is this just another PR ploy to get buyers to reconsider Chrysler Group products?".
that is no longer the question because the "data" from whatever source(s) you choose indicates something is being done about it.
btw, where is chrysler group ranked far behind gm? i just read that the chrysler group actually scored better overall then gm or ford in the latest consumer reports raffle!! one of chrysler's cars was even on par with the camry...
One car on par with the Camry doesn't make a car company. I live in Michigan (home of the auto industry) and I remember reading in the Detroit Free Press last year that Chrysler spent more on warranty repairs than the rest of the Big Three conbined. Now figure a company that sells less than the others with higher repair costs than GM and Ford combined doesn't say much. They better be doing more than lip service as like eneth said they screwed us in the 80's and made a bunch of hollow promises, then again in the 90's, more promises, and here we are in a new century and they are still making promises. Hopefully this time they don't speak with a forked tongue. They got me once in the 80's and once in the 90's but never again. If all DC customers take my attitude they're HISTORY.
here is a recent link (originally posted by eneth) that will give you some new information vs what you remember from some article you read a year ago...
http://www.auto.com/industry/iwirf6_20020306.htm
overall, what i find amazing is that even when almost all the "information" out there directly points to significant improvement at chrysler group (which is entirely different than chrysler just saying it is improving); some of you choose to absolutely ignore it. but, when the shoe was on the other foot, accepted it without reservation. simply mindboggling!!
the fact that you've been "bitten" twice and they could still get your money a third time says alot. i'd think that if you were DONE with chrysler, you wouldn't even be in this topic. so why are you and eneth here anyway? i'm done with pontiac after a horrible '92 grand prix ownership, but i never go over to those topics to argue with people about how crappy the grand prix is. i just have to wonder what the motivations are...?
I just picked up a used '94 Grand Caravan LE, loaded, quad seating, etc, (2 years on new trans) and need to program some new keyless entry transmitters. Anyone here know the magic sequence?
Ed
The typical sequence is drive 200 miles with only a couple stops for toll boths. Exit freeway, drive 2-3 miles to destination and have it stall within a block of home. Any thoughts on this?
We are experiencing a similar problem with our new 2002 T&C EX with the 3.8L engine. The problem was noticeable at 400 miles. At idle, in gear, the idle will drop to as low as an indicated 550 RPM (actually 600 RPM on dealer's instrument). At 700 RPM and below, we get an uneven shudder/vibration every 1-2 seconds. The vibration can be mild to severe. The vibration is most noticeable after the engine is warmed up but is also felt when the engine is cold. We've been to several dealers and everything checks out OK. The dealers claim the vibration is normal - a Chrysler zone representative examined it and found no problems.
One dealer performed a cooling fan shroud reinforcement, as described in a TSB dated December 14, 2001. This repair did not fix the vibration problem.
Has anyone had this problem and been able to get if fixed?
Good luck on the purchase of your new van!
-Adam
This week, another MIL, this time #3 cyclinder misfiring. Had dealer replace all plugs as there was heavy carbon buildup...they also said the head gasket was leaking and was a 8HR job and about $110 parts kit to replace.
Want to verify that a leaky head gasket will cause the plugs to foul up and/or promote heavy carbon buildup?
BTW, they wanted to replace my new wires saying they weren't 'Mopar' wires, didn't want to hear that the wires meet and/or exceed OEM specifications...I said no way...would be surprised if ACCEL(L) makes wires for Mopar?
Also, is it normal to do a $80 compression/leak test based on a MIL saying cylinder misfire?
Thanks in advance.
in/around the passenger's feet...it seems to come in under the dash where the glove-box is located. It's so cold that the vehicle is almost un-useable below 30F because the passenger
gets too cold. The dealer has looked at it 3 times and claims there's nothing they can do about it. Has anyone had a similar problem? btw this is my 4th Chrysler van...87,92,97,02 and I've had pretty good luck with them and NO power-train problems...
James: Your $10,000 expenses must be some sort of extreme example of a lemon. Consumer Rprts has consistently shown the '96 to be somewhat more problematic than the '95 but I have had a '95 for 3 years and now have 80,000 miles and have had one unexpected breakdown with a water pump failure. I have replaced a battery that failed after a normal life and same for front brake pads. I am going to risk being guilty of blaming a victim and say that going to the "biggest" dealer is more likely to result in big bills rather than small ones. When I need car repair, I go to a two man shop, owner and assistant, where I get personalized problem analysis from a knowledgeable mechanic who cares about my problem. I recommend that the cord to the dealer be cut.
Pete: I would get a friends recommendation of a good body shop to trouble-shoot your leak.
Steve
Host
SUVs, Vans and Aftermarket & Accessories Message Boards
Even better, take a sourpuss grump along as your first baseman, and have him keep telling you to go look at Ventures (or whatever), since GM is dealing on them :-)
Don't forget to listen to your gut too (that van may be worth 32k to you)....
Steve
Host
SUVs, Vans and Aftermarket & Accessories Message Boards
i'm talking about filters that are so good that you would just change the filter every 3k miles and the oil at 50k intervals. i know these new types of filters were being tested on trucks somewhere and getting great results. but i'm not sure what happened to them. sounds like a plot by the petro companies to keep them off the market, cause if you only had to change your oil every 50k, the demand for oil would slip significantly...