Dodge/Plymouth/Chrysler Minivan Problems & Solutions

xingze_cai · April 2003

V Cheng,

I'm still planning to solve that problem for my DC this weekend. And will use RTV sealant this time. Now, should I apply the sealant on the surface first, then gasket on top of it or gasket on the suface first, then apply sealant on the gasket? Thanks!

indydriver · April 2003

I don't blame you for moving on. After all, no one can be expected to throw good money after bad. Fortunately for those of us who like the vehicle, your reliability record is not typical of the brand. Every manufacturer has problem vehicles, it's an inevitable result of mass production. Our human reaction is to expect more perfection for more money, but the facts are, even the Mercedes, BMWs and Porches of the world have problems. Try as they might, no manufacturer has a zero defect record. The real test of any manufacturer's integrity is whether or not they stand behind their warranty. When we accept a warranty on any item of purchase, it is essentially a contract defining certain rights and obligations. In my experience (and it appears yours as well), DC has always fulfilled its warranty obligations and frequently goes above and beyond. While I understand your frustration (I'm sure I would feel the same in your shoes), it appears from the information you supplied that your vehicle is over six years old with 96,000 miles. This is way beyond the warranty DC issued and you accepted when you bought the vehicle. If they have already replaced two transmissions, it sounds as though they may have made some accommodation to you on the second one. When does a manufacturer's warranty obligation ever end? Most reputable firms bend over backwards to service gray areas when claims occur at or just past the expiration limits. But at some point, every manufacturer just has to say, "No." Again, I don't disagree with your expectations for greater service life but, in all fairness, it appears DC did everything they said they would do.

bakelly11 · April 2003

I have had the 1996 Voyager and then the 2001 Voyager. That's it. I'm done.

Now, at 42,000 miles, I'm giving up and buying a Sienna. Chrysler has let me down.

Here are some of the problems I have with my 2001:
- Car pops into neutral every 4-6 weeks. I was driving 65 mph and my car dropped into neutral. A few weeks ago, my daughter was in the back seat. I started to cross a busy highway and the car popped into neutral. I almost got rear-ended!!! That's it. It is too dangerous. The dealer has told me for the past 10,000 miles that they can't fix it because they can't reproduce it. So I guess they just expect me to continue driving until I crash!
- The power door locks don't work anymore.
- The sliding door doesn't slide open during the winter months.
- Interior lights go on/off without being turned on/off.
- Car doesn't start at times. Takes 10 to 15 minutes of waiting.

In all of the cases above, Chrysler told me they can't fix the problem because it doesn't happen in front of them. The service manager was right next to me when the power door lock didn't work. He saw it and agreed!

Had the many problems with our 96 Voyager as well.

I stopped into at least 10 dealerships. Decided to try Sienna.

Bev

dropnosky · April 2003

My mother has owned a number of vans, all of them chrysler, since they were first introduced as a model. He most recent, a 1996 dodge grand caravan has had a number of infuriating problems, but it has been a good relieable car for most of its life. Our latest problem has been a driver side power window issue. It works some of the time and is obviously a loose connection, but we are having a terrible time finding an honest dealer (this seems to be the plague of the chrysler corporation) our latest quote was for over 700 dollars to fix this problem. If anyone knows of a dealership in the new england area, particuarly in connecticut or new york city with a good reputation, please let me know. thank you

indydriver · April 2003

That school is not hosted by Chrysler but by the CT/NY small business administration ;-)

I have had good luck with almost all the dealers here in Indy after I go out of my way to establish a relationship with one person.

backy · April 2003

I have been lucky I guess to have received great service over the past twelve years on my two Caravans from my dealer. I've gone to the same service adjuster the whole time and they have often gone above and beyond what is required in order to satisfy me. In fact, this dealer is the main reason I would consider getting another DC van when the lease expires on my '99 GCS next spring.

xingze_cai · April 2003

I tried to replace the PCV valve for my 98 Caravan sport (3.3L version) today, however, I got problem taken the old one out. Does anybody else got the experience and know the solution for this?

steeleng · April 2003

I also have a 2001 DGC and I have found the shifter detents to be problematic. I have found that most of the time the shifter will hang up between detents rather than dropping into the detent as it is supposed to do. This could be what is causing your transmission problem. If the shifter hangs up between neutral and drive it is possible for it to slide into neutral while the vehicle is moving. I have not actually had my van do this but I am careful to make sure that the shifter is fully engaged when I change gears.

mulfomi · April 2003

I have a 2001 T&C with the 3.8L engine and I have a kind of thump in the front somewhere when driving over rough roads or bumps at slower speeds. On smooth roads, there is no thumping sound and I dont hear it at higher speeds but that could be because of road/wind noise and kids. I had it at the dealer and they heard it as well but they said they could not find it. They said they put in on the lift and checked all the suspension components as well as steering components and nothing was broken or loose. The service guy told me they tried to do some road test where they attach sensors to different parts of the car and then take it for a road test listening for the sound so they can identify exactly where its coming from. Unfortunately, it was raining that day and they couldnt tell. I am taking the van back in again this week since no rain is in the forecast to have then check it again.

Anyhow, my family and I are driving to Florida from Ohio (about 20 hours) next week so I am not excited about having something amiss in the front end before the trip. The service guy told me everything is fine and safe for the trip but I told him to check it again so he is. Has anyone else had anything like this happen where something has broken or come loose in the front suspension or front end that was not easily identified? I just really hate the thought of driving with my family all that way there and back when I know something isnt right.

Sorry for the long post.

jrc346 · April 2003

My last minivan was a 1990 Caravan that I traded in 3 years ago. Was a good van overall, but it had that problem that you mentioned with the bumping sounds. It was quite noisy driving down the dirt road I live off of. However, a friend of mine mentioned something called a strut bearing plate that could cause this problem. So I went to the dealer and bought 2 at $60.00 a piece and had my friend install them for me. This fixed the problem! However the suspension design may or may not be much different from my van which was based on the first generation design. Anyway the strut bearing plate is what the strut mounts to and allows the strut and spring assembly to turn with the front wheels. The bearing plate then mounts inside the front strut towers with three nuts which can be seen under the hood over top of the wheels. I know that these wearing out has alot to do with living on dirt roads as the sand gets up in there and eats away at the bearing surfaces. This may or may not be your problem, but it might be a place to check out. I found that by pressing down on the front bumper with the hood up I could imitate the sound and see the play which was causing it. Hope this helps! Goodluck.

dennisja · April 2003

I have a '89 Plymouth Grand Voyager and the brakes have gone out completely. The pedal goes to the floor. I replaced the Master Cylinder thinking that should fix it, but no luck. It seems that only the rear brakes are working. I was thinking it may have to do with the Height control proportioning valve in the rear. Has anyone had a similar issue and what did you do to fix it?

Thanks, Dennis

jrc346 · April 2003

Yeah actually I did! It was with another kind of of vehicle, but I think that I may be able to help. I had my pedal sink to the floor, though if I pumped it, I could stop but the pedal would eventually sink to the floor again, if say for instance I was at a stop light. It was my master cylinder that was bad, and it went all at once. However, it was my rear brakes that were not working instead. I think it goes both ways though. Just out of curiosity did you bench bleed the master cylinder, and did you also bleed all the brake lines after the new master cylinder was installed? This might be a really good place to start if you haven't done this yet. It will take two people though and it is kind of meticulous. If you have a shop manual this can provide ALOT of information on how to do this. If you have bled the brakes and the master cylinder then you may have a broken brake line (though you would see brake fluid everywhere). Does the brake light come on when you depress the pedal? Beyond this I guess I don't know if I can offer much more help and I apologize for that. I hope this helps and if not maybe someone else here can. Good luck!

plymouthhater · April 2003

Traded in my '96 Plymouth Grand Voyager SE 28D + rear AC (purchased new Aug 30, '95) on a '04 Sienna.

Please allow me to vent in this forum.

The Plymouth has to have been the most unreliable vehicle I have ever owned. From the day I took delivery (where the driver's door colour didn't match the rest of the vehicle), to the week I traded it in, the vehicle had been nothing short of a nightmare.
In 95K km's (57K miles) here is a short history of the major repairs it required:
-tranny failed.
-emergency brake mechanism failed.
-windshield cracked (dealer said improper installation on the assembly line)
-water pump failed.
-serpentine belt pretensioner failed.
-front wiper motor replaced due to 'wiper ghost' problem, then replacement failed.
-rear wiper motor failed.
-front heater blower motor failed
-A.C. compressor failed
-A.C. evaporator failed (leak) a year later
-A.C. condensor failed (leak) a year after that
-rear hatch pwr lock actuator failed
-rear cooling vent (rear A.C.) seized, replaced.
-driver's door weatherstrip fell apart.
-front passenger door weatherstrip fell apart.
-ABS brake module failed
-trim strip on rear hatch fell off - replaced under warranty 3 times (turns out it's held on by double faced tape that dries out).
-fuel pump/fuel level sensor module replaced due to inaccurate fuel level readings.
-front rotors rotted out in first 18 months, replaced with Raybestos rotors, which have lasted 6 yrs and are still good. (muffler shop that put in the Raybestos rotors said Chrysler OEM rotors are made of composite steel which is basically a bunch of compressed Coke cans.
-wiring block under dash 'collapsed as the dealer called it' and had to be replaced.
-wiring block on firewall shorted out causing heater blower motor to work only 1 speed, replaced.
-sliding doors on both sides of the vehicle kept going out of adjustment so many times I finally gave up and lived with the wind noise.
-fuel tank collapsed internally, causing erratic fuel level readings, extended warranty wouldn't cover it, dlr wanted $400 for new tank...I said forget it and lived with it.

More annoying than all the failures was the arrogant attitude of Chrysler Canada.
When I bought the van, salesperson said buy the powertrain warranty as there are known tranny issues. I did. ($750 CDN)
When I realized what a lemon I had, while the van was still under the bumper to bumper manufacturer's 3 yr/60K km warranty, I decided I'd better purchase bumper to bumper extended warranty. Chrysler Canada refused to let me upgrade (pay them more money) the extended warranty, which had not yet even come in to effect. They said that "once you make an extended warranty choice, that's it, you are stuck with it." I then asked if I could abandon the power train warranty (lose my $750) and purchase a new "bumper to bumper extended warranty"...Chrysler Canada said NO, only one extended warranty allowed per vehicle.
I sent a letter to Chrysler Canada customer service pleading with them to let me buy an extended warranty, and I tried to get them to see the logic in the fact that had I not yet purchased any extended warranty, I was still within the OEM 3 yr warranty, and could have bought one, had I not bought at time of van purchase. Chrysler Canada refused.
Keep in mind that the dealer did try to go to bat for me with the "district rep" to no avail!

Then dealer suggested I buy Chrysler used vehicle extended warranty...filled out the paperwork and Chrysler Canada bounced the application, saying that since I was the original owner of the vehicle, it wasn't a used vehicle and therefore I couldn't purchase a used vehicle warranty.
So dealer sold me an aftermarket warranty from a company called Fadaguard, for $1000 CDN.
I made over $6,000 in claims on that extended warranty!

The warranty was good till 104K kms or Aug 30 2003 which ever came first, and since I couldn't afford to drive the vehicle without a warranty since it was so unreliable, I traded it in last week on a 2004 Sienna LE - 8 pass.

Daimler Chrysler was quoted in one of the Toronto papers in the last month as wondering why they are losing a significant percentage of their market share...duh...with products like the one I had, it doesn't take a genius to figure out why!

mfahey1 · April 2003

As jrc346 said, you do need to bench bleed the MC. If you aren't sure what that involves, get your hands on a Chilton's or Haynes and it wil be in there. Also, for the wheel cylinders or calipers, speed bleeders are worth their weight in gold, making bleeding a 1 person job. They are available at any auto parts store.

strokeoluck · April 2003

I'm no mechanic but I too had a thump when going over bumps (hey wait...I'm starting to sound like Dr. Suess). My neighbor is a corporate mechanice for Ford and told me it was the...??? I FORGET the name of the piece but if you look directly behind the wheel it's the straight vertical piece (not the shock) that's about 15-18" tall and is connected by a bolt/nut on the top and bottom. If you grab this and can move it at ALL (mine only moved about an 1/8" of an inch but it was causing all the racket) then that's the culprit. Surely someone else here will know what that piece is called. But I'd think your dealership would have found it - it's fairly obvious. Just my .02/worth.

- Rob

tomtomtom · April 2003

Are you or your friend referring to the stabilizing link?

mulfomi · April 2003

Yes, it was the stabilizing link. On the second examination of the vehicle, the dealer found that the links had failed and were replaced under warranty. The van is fine now except that the rear brakes now squeek. It seems that whenever I see this particular dealer for something, something else seems wrong when I get it back. Cant wait till the warranty is up (did I just say that?) and I can take it elsewhere. Not sure why they missed this the first time it was there.

Tomtomtom, have you had this problem with your van, or is this a widespread problem that I had not heard about?

Thanks to those that responded to my earlier post.

tomtomtom · April 2003

No, I just happen to know the name of that part. As for the squeaking brakes, my 2001 T&C has been doing that since 7,500 and I took it to Midas and they said it was the build up on the pads and rotor causing the noise but the pads still good. They cleaned up the brakes and asked me to come back at 15,000. The squeak stopped for a few hundred miles and started to squeak again. I took it to Midas at 15,000 and after the inspection the pads still good and should last until 30K according to them. So I guess you have to decide what you want to do...annoy the heck out of the drivers stopping next to you or pay to have it replaced. By the way, I live up the hill so I need to keep the pressure on the brakes every morning when I go downhill. So I guess these pads are very long lasting.

strokeoluck · April 2003

Glad to hear you found the problem. You mentioned you couldn't wait until the car was out of warranty to take it to another dealer. I haven't purchased many new vehicles but, of the ones that were new, I could take them anywhere and the mfgr. honored the warranty. I'm thinking of one car I purchased about 60 miles from home (I'm tight; always shopping) and my dealer around the corner - literally - worked on it for two years with no problems. By the way that was a '97 Pontiac Grand Prix. I racked up 100,000 miles in two years and it was absolutely the BEST vehicle I've ever owned. If those d*mn cars weren't so ugly now I'd go back to Pontiac in a heartbeat (and who was the IDIOT that approved the AZTEC!?!?!?).

Later,
Rob

himiles · April 2003

Am I just lucky or what?

I am the original owner of a 98 grand voyager which has just turned 130,000 miles. (I drive 84 miles round trip to work and back). It has the original 6 cylinder mitsubihi engine with the original 3 speed automatic transmission. When I searched Edmunds 5 years ago, everyone recommended this engine and tranmission (and no other!). Good advice so far.

I have replaced brakes and battery once, and all belts and hoses twice. Last year I had the A/C recharged and it is still going strong. I change oil every 5000 miles. No other problems. The car looks and runs GREAT, so far.

The guys at Uncle Ed's Oil Change tell me they've seen a lot of these (fleet vans) approach 200K.

What has been your experience? Am I lucky?

mfahey1 · April 2003

We have an 88 with the 3.0 that we bought new. Other than the usual bad exhaust guides/seals, it still runs well. We just use it now at our summer place as a knock-around car but it has 195,000 miles on it with no oil burning at all. We just got it out of storage this weekend and after sitting all winter, it fired right up and ran just fine.

ablackwood · April 2003

We had same problem (front end thump on driver side)on a '95 GC. It was particularly loud on I95 tarmac/bridge joins and rolling down Broadway in NY. Could be reproduced in dealer's parking lot on sleeping policemen, or by driving over a 2x4 at 25 mph. Dealer could not solve it after several visits, nor could a specialist tire/suspension place which tried two different sets of new struts etc. No difference. Eventually problem was solved by a nasty unrelated write-off accident.

ablackwood · April 2003

This copy of a letter is self-explanatory. Anyone else come across this problem? Any suggestions?

"DODGE MINIVAN BRAKE DESIGN PROBLEM
Despite my wife’s mild and careful driving style, our 2001 Dodge Grand Caravan has for the second time in 24,000 miles of lightly laden suburban use (not in mountains) gradually developed uneven braking said to be because of warped rotors (all round on this model). Machining the rotors under warranty solved the problem for only a few thousand miles before it started again, gradually worsening as before. Both the dealer service manager and our local garage service manager say that this is a common problem on this model because the rotors are too thin. Chrysler HQ (“Contact us”) does not contest the diagnosis but says it’s out of warranty. Questions: are you aware of this model's problem, and is it possible to fit heavier duty rotors (although the dealer has none) rather than endure the same problem again with the new ones (current ones are too thin to machine again and that would in any case just hasten the return of the problem)? Also should Chrysler own up on this one, any safety concerns?"

vcheng · April 2003

plymouthhater · April 2003

I had a 96 Grand Voyager, rotors rotted out in the first 18 months of ownership...bought replacement (aftermarket) Raybestos rotors, they lasted 5 yrs + (were still in good shape when I traded in my lemon last month).
The muffler place that installed the new rotors told me that Chyrsler OEM rotors are made in China & are composite steel, ie made of multiple thin layers of steel compressed, sort of like a flaky pastry...or as the muffler guy phrased it, "made of compressed Chinese Coke cans".

feldmanbd · April 2003

I'm just curious - do all you people with warped brake rotors torque your lug nuts to manufacturer's specs (I think currently 95 ft-lb) when you put your wheels on? Or are you letting some guy at the shop use an air gun? Last time I had my T&C inspected, several thousand miles later I tried to rotate the tires by myself and realized that the lug nuts were on so tight that if I had a flat on the side of the road there was no way I was ever going to get that tire off (which would be very BAD) - because when they removed the tires at inspection, they used an air wrench without a torque limiter to put them on. Of course I immediately drove it right back there and had them remove the lug nuts and put them on with a torque limiter so they were closer to specification. My suggestion to all you people with warped brake rotors is to either invest in a torque wrench, make sure whomever is putting your wheels on uses one (or a torque limiter on the air wrench, which isn't great, but helps), or just to take lugs nuts on and put them on yourself using a tire iron. With the tire iron at least you'll get a feel and should put fairly similar amounts of torque on all the lugs. Reason for this is, if you're overtorquing the lugs, you'll be compressing the wheel to the rotor with too much pressure and will, of course, warp the rotor, even under light/normal driving conditions. That's not to say that the stock Chrysler rotors may not be just a little weak for the task. Just my two cents. Hope this helps someone out there.

vcheng · April 2003

..which is what I follow (I have my own torque wrench). The original rotors still warped at around 20k miles. Now at nearly 50k with no problems on the aftermarket ones.

indydriver · April 2003

What brand did you buy?

indydriver · April 2003

I found a Big O Tire franchise owned by a local family and every wheel they touch is hand torqued back on. They do all my brake work and tire balance and rotation every 6,000 miles. I finally had the rotors on my 300M turned at 90,000 miles.

vcheng · April 2003

needle deflection type Craftsman 1/2 inch drive torque wrench from Sears, about $20. Works just fine for torquing lug nuts.

backy · April 2003

I have a '99 GCS with 42k, still has the original rotors, have not been turned or anything. All service has been done by one Dodge dealer (same one I've been going to for 12 years). Maybe the Coke cans in '99 used better steel.

indydriver · April 2003

Sorry, I meant the aftermarket rotors.

vcheng · April 2003

by a company called PowerStop (Try Google, otherwise I wll dig up the invoice). They are cross-drilled and cadmium plated, with different part numbers for the left and right sides. There are two sizes: 11 inch rotors for those vans with 16 and 17 inch factory wheels, and a smaller one for the 15 inch wheels. They were about $200 for the pair. I added a set of Hawk HPE pads.

Total expenditure was about $270 delivered. I installed them myself easily.

Highly recommended at least from my point of view.

sukhwinder · April 2003

Whenever i apply breaks on my 99 DC, it kind of groans. It can be listened only if standing outside the van, even a small move will cause it to squeek.. (coming from front wheels i guess)
Replaced rotors and breaks.. i think its not due to that.
Secondly the steering goes tighter if i have to do a tight parallel parking. i mean go forward and back (NY City streets

Normally it is good though. Is it normal..

pmacey · April 2003

I've read a few threads here re: the known problem with blown head gaskets, especially with the 4 cylinder engines.

In our case, we have a head gasket problem with a 1998 Voyager 2.4L engine, which is past it's 36K mile/36 month warranty (Did the 1998 Voyager have a 7 year powertrain warranty?)

Had a independent shop determine we had a blown head gasket, while doing other work on the van. They did not replace the gasket (also thought our local dealer indicated we should keep a eye out for a blown head gasket last time we had the van in for non-warranty work)

I've read about TSBs, secret warranties, extended warranties, and good will assistance that DC will offer to fix these problems, possibly for free.

See:

http://neons.org/neontsb/TSB/09/090598.htm

http://www.lemonaidcars.com/secret_warranties.htm

I called 1-800-992-1997 for DC Customer Service, described the above (they were quite helpful) and ended up with a reference number for my local dealer to replace the head gasket (after they determine it is not a valve cover leak, which I would have to pay in full for), BUT I have a $200 co-pay, based on the the mileage of 52K

Has anyone with a 1998 2.4L Voyager past 36K miles had DC replace their head gasket for free or less than $200, going through DC's Customer Service group?

Any thoughts on how I can lower, if not wipe out, my co-pay?

Thanks in advance.

stever · April 2003

I had an '89 Voyager 2.4L for ten years. It came with a 7/70 warranty on the engine and drivetrain.

I had three head gasket repairs. The first two were under warranty - the last one was at 77,000 miles and, after a brief conversation with the service manager, I paid $150 for that repair. I could have raised a bigger stink since it had been fixed twice before, but I didn't want to push my luck too hard since I was out of warranty.

As I recall, shops usually ground the head in place instead of removing it and sending it to a machine shop. Some people blamed this procedure for the repairs failing.

I asked that the head be reground at a machine shop at the last repair but I don't know if they actually did anything different. I drove it another 22,000 miles without further problem until I traded it.

Considering that your warranty has expired and the mileage, and that this is the first gasket problem you've had, your co-pay doesn't seem too bad to me.

Steve, Host

pmacey · April 2003

Hi Steve, thanks for your reply.

My wife currently has the van at work, but when she comes home, I'll look it up in the warranty book to verify if the van has a 7/70 Powertrain Warranty, if so, I would think that should cover the cost of replacing the head gasket, no?

DC Customer Service response and my dealers comment about keeping a eye out for the known problem of blown head gaskets for our engine (yet not offering to take care of it), make me think I won't be able to go the 7/70 route for a free fix.

If not, just seeing if DC has a precedent for fixing this problem for free, perhaps due to a 'secret extended warranty' on head gaskets.

Will post a update when I have one available...thanks again.

stever · April 2003

I remember that the 7/70 warranty was a big factor in getting the Plymouth. I think that the longer warranty was introduced for the '89 models, but it's been so long now, I can't really remember.

Our Voyager wasn't the most reliable vehicle in the world, but it mostly served us well, and I still like the 5 seat, short wheel base "boxier" style better than most of the new vans out there.

We did one 11,000 mile trip in it from Anchorage to NY and back (with a few detours) and hauled a full cedar chest, canoe, bikes and a bunch of other junk in it without complaint. The little 4 banger had enough oomph surprisingly, and from the 3.0L reports I've read, we probably had fewer problems with those with the six cylinder and 4 speed tranny.

Sorry for the trip down memory lane! Good luck with the gasket fix.

Steve, Host

candlemaker2 · May 2003

We just bought a 2002 Caravan SE with just over 35,000 km. We had tested it out in the city but live 110 km outside of the city. On the way home on the highway, we noticed that it pulled left too much. We took it back to the dealership and they aligned the front end. It was out 3 degree.
This did not fix the problem, we have had it in 3 times and they have rotated the tires, re-adjusted the alignment etc but it still wants to wander. Strange thing is, it does not only wander to the left but also to the right. You have to constantly correct the steering yet the head mechanic says it is the way the Caravan handles. The dealership allowed us to try another Caravan, same model. year and mileage and it was much better.
Anyone had this problem and know what it might be? The dealership has promised to fix it but we need to figure it what to fix !
You can email us at candlemaker@telus.net if you have any info. Thanks for the help.

candlemaker2 · May 2003

Hi Jodi,
If you are still reading these posts, please let me know if you figured out what was causing the pulling. We are having the same problem, thanks, Judi

strokeoluck · May 2003

I'm no mechanic but could it possibly be the tires? If you've tried everything else what about having them throw a set of tires on (if for no other reason than to at least cross one more possible solution off the list), at no charge to you initially, to see if it works. If it does work perhaps you could strike a deal that would have you pay for a pro-rated portion of the tires.

We have a '96 Grand Voyager and never had any such problem.

Just a thought,
Rob

candlemaker2 · May 2003

Thanks Rob,
We were thinking of the tires but they did rotate them from back to front. It still does the same thing. We have a friend who was service manager for a tire outfit for years and he also thinks it is the tires.His Grand Caravan drives nice and strait.
We were thinking of taking it to an alignment shop, not saying we have a problem and see what they find.
Another friend thinks it is a twisted frame since the body and tires do not look to be lined up right.With the body style and the color( red) it can be deceiving. The dealership has vowed to see this through with us but how much do we spend and for how long? We only bought this van on May 1/03.We felt the pull on the way home on the highway.You feel it at lower speeds but the roads in the city are rough from the frost
( Northern Alberta) and it is hard to tell
anything.
I'll keep posting with anything new.

backy · May 2003

>>> Another friend thinks it is a twisted frame since the body and tires do not look to be lined up right. <<<

You know, before you posted this I was thinking, "it sounds like a twisted unibody." Where did you buy this van? Have you checked its history to see if it's been in a wreck? A body shop should be able to check the unibody alignment.

candlemaker2 · May 2003

We purchased the van from a Chrysler dealership in Edmonton Alberta Can. They have a good reputation so I know they will look after us. We did a search on it through carfax.com but all it found was that some one had owned it before us, and we knew that.
We are thinking of demanding they trade us to another we can live with.

drivven · May 2003

We've had two DC mini-vans, a 1988 Caravan (short version) and a 1995 Grand Voyager. Mechanically we've escaped a lot of the problems we've seen on the forum (knock on wood), but we have had a recurring problem in the handling arena.

This usually happens to my wife, she being the principle driver, so it's not first hand experience, but here's the issue: When braking on damp pavement, usually asphalt, the vehicle will SLIDE rather than come to a smooth stop. This has happened on numerous occasions and the last time it occurred she ended up diving for the ditch instead of plowing into two vehicle in front of her. The ABS has cut in, but to no avail. Thanks to ABS she'll slide straight, but not come to a sane stop.

My question to the forum is; has anyone else had this happen to them? When stopping on damp pavement, asphalt in particular, have your front tires lost grip with the pavement and the vehicle actually slid to a stop???

We think perhaps that it may be because of the construction of the van, its higher center of gravity, and when the brakes are applied the mass rotates forward and most of the force is on the front tires touching the ground at only two relatively small patches. The rear breaks are virtually helpless. Any thoughts, and certainly any instances of the same phenomena?

Also, has anyone heard of any other mini-vans experiencing the same problems?

candlemaker2 · May 2003

We took the van back to the dealership today and told them there was a MAJOR problem with the steering and they better fix it!
They adjusted the alignment yet again and something to do with frame adjustment. Our salesman told us that it should now be as good as new. On the drive home it was much better. Not perfect but much better.
They are going out of their way to please us so we are happy about that.
Will keep you posted of anything further. Thanks

stever · May 2003

Thanks for the update, Candlemaker2. Sounds like you have a decent dealer up there, and that's often 90% of the battle.

Steve, Host

xingze_cai · May 2003

I back up my 98 caravan (sports model) from garage this morning, then change it to drive gear, after apply the accelerator pedal, the car seemed not in the drive gear, press it harder, still not, and I can hear the sound from engine, etc. After several tries, the drive gear is in place. I'm not sure what does this mean? Any body got idears? Thanks!

strokeoluck · May 2003

Hi all, has anyone ever replaced the struts and shocks on their minivan? I have a '96 Plymouth Grand Voyager. Shop tells me I have original shocks/struts on van and it's starting to ride like a buckboard (true). Bill would be $600-$700. I'm wondering if I can tackle this on my own.

To gentleman w/braking problems. We've never had that problem w/our '96. The only time we've slid when braking is on severe ice in Winter. We don't have anti-lock brakes but our tires are in good shape.

Thanks,
Rob

drivven · May 2003

Thanks for the comments strokeoluck. I neglected to mention that the tires on our Voyager have perhaps 9000 miles on them so rubber is not a problem. Don't know if this issue is anti-lock related, since the ABS provides you with straight ahead braking, but not necessarily quicker stops!!

All we know is that it's very disconcerting to my wife who experiences it only when the pavement is slightly damp.

Thanks again and we'll wait and see if anyone else has had the experience.

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