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I have a 2010 Lacrosse with 19" wheels using Good Year factory issue tires. They are very noisy and the ride is very rough. I changed the wheels to the 17" option and put Michelin 60 series tires and the ride is great. In addition, almost all of the road noise is gone. The point being, no one should have to incur the expense of doing this. The dealership I purchased my car from (Bommarito) does nothing but offer excuses.June 6