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@henryn, For some reason, I thought they are still snail mailed. How easy would it be to have the sale department substitute they own drop box email as the destination for the surveys, then fill them out themselves? They could even send their own fake survey by email, if they were sleazy and halfway smart. I would verify that email is the correct delivery system for the survey.
A Fiat 500 could bend the running board on an Expedition and maybe cause a flat rear tire as it was run over. That's about it. :D
It probably means that text was copied from somewhere else. Notice the font is different. Either way, you're busted. :(