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2010-2011 Buick LaCrosse



  • crankeeecrankeee Posts: 298
    bwia: Methinks the ole bashers are back. We had the one joker that complained about EVERYTHING on his Lacrosse. I thought he had GM "take it back", but he still posts complaints. Strange behavior unless he gets paid to post untruths for some reason. Some people are just unhappy and can not move on.
    Our 2010 CXL has been great and really a lot of value for the money. We are truly fortunate to have good cars and good roads to drive them on. Enjoy!
  • Kirstie_HKirstie_H Posts: 11,025
    Why not just take the questions at face value until proven otherwise? There's no evidence to support that this person is a "basher." The best bet is to post your OWN experience with the product, and if the member returns and posts specific concerns, address them then.


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  • vuenetvuenet Posts: 1
    edited September 2012
    I have a 2010 Buick LaCrosse and many of the CD's I've recorded onto the hard drive don't record with the names of the albums/artists or tracks. All that comes up is the date it was recorded and number of tracks. Can't exactly remember something by the date I recorded into the hard drive. Any suggestions?
  • Vuenet,

    Hope an answer pops up as I am stumped also on a 2011 LaX
  • The only way you can get it to do that is to rip the CD to your computer, then name the folder on the computer that contains the CD, then name the track ( if they are not already) transfer that to a zip drive or blank CD/DVD then save it to the car. I wish the technology were far enough along that the car would sync to a server which automatically pulled the track names in and also backed up the hard drive and vehicle customization settings to a cloud server.
  • ab348ab348 Dartmouth, Nova Scotia, CanadaPosts: 6,389
    There are credible reports of Hyundai, among others, paying agents to troll message boards such as this and to do exactly what those posters here are doing. I don't know if the bashers here are on someone's payroll or not, but the pattern is similar.

    2017 Cadillac ATS Performance Premium 3.6, 1968 Oldsmobile Cutlass S Holiday Coupe

  • bwiabwia Boston Posts: 1,907
    edited September 2012
    I have a 2010 Buick LaCrosse and many of the CD's I've recorded onto the hard drive don't record with the names of the albums/artists or tracks.

    Perhaps the CDs were not original. If that is the case you should do what joelippard3 suggested.
  • Has anyone installed an aftermarket GPS unit in their 2010 - 2013 Lacrosse? More specifically I am interested in how well this aftermarket GPS product works and if it was easy to install. The model number of the equipment I am considerin to purchase is OCG-5068R Radio DVD GPS Navigation Headunit for Buick Lacrosse and it is made in China; which makes me somewhat nervous. I would be interested in hearing your comments even if you are not the owner but know of someone who has experience with any aftermarket GPS equipment.
  • mike189mike189 Posts: 23
    i feel really stupid , i have a 2011 buick lacrosse cxl awd with all options less nav and rear entertainment , i love the car , but one thing i cant figure out is the memory seats , i do have keyless entry , and have memory seat position set on position 1, seat and mirrors work perfect , but when unlock d/s front door , the seat does not move to that position , but i do have seat set that when you open the drivers door , the seat will go back all the way , easy exit function
    now i am a work for a bmw dealer , and bmw has this mastered in reference to memory seats , and car key memory , and i am not putting down buick, the lacrosse is a awesome car , i could have had a bmw 550 xi for the same amount as the lacrosse , but i wanted the buick , i set bmw car key memory easily , so what is it that i am doing or not doing, i looked on u tube but they ise a car with nav, the settings are not the same , been there done that ,
    other than that my lacroose is awesome , no complaints here
    if gm customer svc can help ,id appreciate it
    btw i have personally wrote a letter to mr thompson at buick marketing how happy i am with the dealership and the car , i made a great choice
  • e_net_ridere_net_rider Posts: 1,380
    As I recall, on the 2011 there were separate settings for it to move back for easy exit, and that setting is called that, and the settings for it to move into place for driving.
    If you can get it to move to your settings with the settings button, you may be happier with that option. Try it and see. The reason I say that is GM programming has been ultimately stupid and they refuse to fix at my last experience. Originally the seat started moving the moment you pulled the door handle, using passive entry. They eventually introduced a 1 second delay, but they could do better. That was demonstrated by a loaner the dealer had me in which had a full 3 seconds. That vehicle got reprogrammed to the 1 second. Dealer told me GM wanted them all alike at the 1 second, otherwise they may have to fix all to the 3 seconds for free.
    Also CXL AWD may function somewhat differently. Early 2011 seat memory issues were to be fixed by module replacement. Then GM changed that to reprogramming if it was a CXS with blind spot monitoring, if I remember correctly. You can find it in the TSB listing if interested. The reprogramming was crap.
    Did GM ever fix the boots falling down on rear shocks? I have not yet seen that correction. You can easily check yours by looking behind rear wheel, as look inward from side. You will see a shiny rod oriented mostly vertical if the problem still exists. I presume you will be doing salt and snow driving with the AWD. Dirt, dust, corrosive salt, etc. will get on that shock piston rod and cause an earlier failure of the shocks piston rod seals. GM has probably determined that failure will not happen within warranty. So you will get bit with both shock and boot assembly if not taken care of within warranty.
    There were many changes coming part year as they were available. There may have been GM literature errors on top the rest of mess. H-arm rear suspension was originally standard on AWD and CXS, that is according to GM papers available from about JAN 2010. 2011 models were available from around JUL of 2010. Shortly, the H-arm became an option on CXS with package including Touring (full time electronic suspension) and different wheels/tires.
    I had presumed the H-arm was listed on AWD because of rear drive shafts. That is, it may not have been possible to add rear drive with the other suspension.
    Would you please post back if the boots have fallen on the rear shocks? It seems to be a near certainty on other models. AWD is less common and nice to know if they are affected as badly.
  • Good morning mike189!

    We're glad to hear how much you are loving your LaCrosse! I hope that I'm able to help you through the seat confusion.

    If I understand your post correctly, your primary question is how to get the seat to adjust to your setting using the key fob?

    To my understanding, the settings of the seat and mirrors are programmed to the key fob when the ignition is placed in the "Off" position (whether or not the "Easy Exit" setting interferes with this or not, I'm not sure).

    The way it should work with the key fob is that when you press the unlock button on the fob and then open the driver's door, it should recall the seat and mirror positions last saved to that key fob. There is a setting you have to turn on under vehicle personalization (check out p. 5-44 in your Owner's Manual) - had you done this already?

    I hope this is helpful for you - keep us posted!
    Sarah, GM Customer Service
  • e_net_ridere_net_rider Posts: 1,380
    Heads up to those who have been bashing those who have had problems with vehicle.
    Leslie Stahl, the lady who does news pieces, did a piece the other night featuring a new testing program at GM. The GM man, Mr. William Bell talked about the testing they were now doing. Also they did some of it on camera.
    Mr. Bell said that when they first started the program and tested the Lacrosse, it was a big disappointment.
    Maybe it will get better.
  • e_net_ridere_net_rider Posts: 1,380
    That sounds about right. Now noting that he does not have the NAV, he likely has the tiny screen.
    Unsure if having NAV changes how the system works, or how it changes since the update program was listed for CXS with blind spot only, on that one there was a difference I was told by dealer. I was told by dealer that using the remote to activate unlocking/memory there would be no delay in movement of seat. I never personally verified because I always used the (passive opening ?) door handle recognizing FOB presence part of system.

    To me, it seems ridiculous that GM has not been able to increase the delay for seat movement. Or fix the accidental trunk opening because the remote button gets bumped with FOB in pocket. I've now had my Lincoln MKS 7 months and never had the trunk open inadvertantly. This system requires 2 distinct pushes of trunk button. Apparently the GM system can't be taught to count to 2.
  • e_net_ridere_net_rider Posts: 1,380
    "To my understanding, the settings of the seat and mirrors are programmed to the key fob"
    Perhaps it is a play on words. The FOB remembers nothing, except it is #1 or #2 or assigned position relative to the onboard system. A FOB will always transmit the same info. Matching a FOB to a vehicle is done within the onboard, that is the onboard is taught to recognize a FOB as belonging to the vehicle. I'm not sure where that mis-information started, but it was told to me by 800-customer service.
  • crankeeecrankeee Posts: 298
    Rider: We thought you "turned in " your Lacrosse, Malibu or whatever GM product you bashed for years and then moved on - or NOT! Most posters on Edmunds like their lacrosse and GM cars in general. Life is too short for the inane griping and constant chatter on life's little problems. Cars are tools to get around your life in - not a zen moment. good luck with your bashing contract or activities or whatever you do for fun. we love our 2010 CXL.
  • Never had the problem on my 2010 CXS. I turned it in about 6-7 weeks before the 27 month lease ended. Got a check back for $1090 due to condition and ow miles (17900). I'm now driving a Buick Regal GS Turbo Six Speed stick. An even better car. Better visibility, better sound system, and better gas mileage. Lowered my lease payment by $220 (39 mo.)
  • "Can I say, "Pain in the [non-permissible content removed]?""

    What irony.
  • Good morning e_net_rider,

    "Every time the ignition is placed in OFF, the positions of the driver seat and outside mirrors are automatically stored to the RKE transmitter that was used to start the vehicle." p. 3-6 of the 2011 LaCrosse Manual

    In looking further, it appears that what would have once been on a fob has been integrated with the key, and so my use of the word "fob" appears to have been in error. I apologize for my mistake and will be more diligent in my terminology so as to avoid confusion.

    Sarah, GM Customer Service
  • Kirstie_HKirstie_H Posts: 11,025
    Let's stick to talking about the vehicle and avoid any personally-directed comments, which cause posts to disappear.


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  • mike189mike189 Posts: 23
    thank you e net rider, i finnally now have the mirrors to work properly , and still the seat does not move , my lacrosse is a 2011 early production , march 15,2011, if this was a bmw , i would have had it figured out , but believe it or not , i do believe gm has maybe copied bmw on some of the ways and ways of some features , even a friend stated the same thing , and bmw does not repeat does not follow any body elses way , the set their own way , so at times figuring out something , you can not compare it to anything else, i have a svc appt coming up soon , i will bring up my issuie then , i will not let it drive my crazy , but i do thank you for your help ,
  • These threads here are filled with his growling, so much so that it had me a little nervous before I bought my LaCrosse.

    The only problems I have had on my 2010 CXS is that the battery had to be replaced (it was bad to start with) and fully covered under warranty, and my NAV system had to be reprogrammed (also under warranty). I'm at 30k miles and highly satisfied. I do feel that a car of this cailber could come with better tires. The stock Goodyears are almost gone and have developed some light cupping. I think I'm going to replace with a General G-Max, purchased thru my dealer.
  • crankeeecrankeee Posts: 298
    edited October 2012
    Joe: It gets a little tiresome to hear anyone gripe constantly when they are fortunate to have a brand new higher end car to drive when others can barely afford gas. Unfortunately, the negative bashing gets more response hits than the positive posts - so some people encourage the bashers - regardless of true motive. A car is only a platform to carry many expendable parts that are designed to be installed by semi-skilled or unskilled workers in many countries. The parts are interchangeable (thank you Eli Whitney and Henry Ford) in most cases, so we don't pay the cost of the space shuttle. most of the time bad parts are intercepted in the process, so we get good dependable cars. This buyer is thankful for well built safe cars at reasonable prices.
    Our 2010 Lacrosse CXL has been a truly beautiful performer at a fair price.
  • mike189mike189 Posts: 23
    30,000 miles for tires , no matter who makes them is pretty good , dont blame the tires really , were they driven with proper tire pressure ,??? i personally add 3 psi more , it may ride a bit stiffer , but the handling is so much better , plus tires will last a bit more , new car inflation pressures are for people who like that new car plush soft ride , but there is a price to pay for it
  • bobbob2bobbob2 Posts: 28

    "Glad' to hear someone else with trunk/fob problems...misery loves company I guess. I have to leave my fob on kitchen counter or more annoying at work on my desk because my trunk has popped so often from pocket pressure. I can t believe no one in development picked this up. Thankfully I have great co-workers who will alert me my trunk has opened in parking lot. Nothing says 'happiness' like a trunk full of soaked articles!
  • e_net_ridere_net_rider Posts: 1,380
    GM obviously has idiots. Wait till Christmas time and you find someone shopping in your trunk.
  • e_net_ridere_net_rider Posts: 1,380
    30K for tires, are you kidding me? I had not had any tires that lasted less than 50K since Firestone's 500, rated 50K, 3 separated by 24K, EXCEPT crappy Goodyear with touring package. I did not pay because 2 went bad within 12K miles. The tires when very new were probably living to expectations on perfect asphalt, except very noisy.
    GM's autobahn vehicle came with mostly Eagles, few Michelin, V-rated. Forum owner's of that vehicle, ~85% of them believed the Khumo was a far superior tire to OE, Pirelli, Michelin, et all. Something to think about, but I am partial to Michelin since least disappointment.
  • tjc78tjc78 JerseyPosts: 6,412
    It is a well known issue that the LaCrosse and several other GM vehicles have a defective trunk button/module that can fail and allow spontaneous trunk openings. If you mention the problem to the dealer, they can look up the bulletin and order and r&r the part under warranty.

    As for tires , high performance rubber will wear faster as it is a softer compound. 30k for high performance tires is completely normal. I had a set of Bridgestones on an Avalon shot by 27k, and the Dunlop sp sport on my Genesis wouldn't have made it much past 30k either. I rotate and keep at 35 psi religiously.

    2017 Buick Enclave / 2017 Hyundai Elantra

  • bwiabwia Boston Posts: 1,907
    edited October 2012
    This morning on starting my CXS the following message appeared in the DIC: "Service AFL." Has anyone had this experience, if so how was it resolved? I've had my CXS for a little over two years and this is my first reportable condition.

    When the warning light came on I was not too worried as I was on my way to the dealership to have my tire pressure adjusted anyway so I thought I would ask the service manager about the AFL service warning. To my surprise they had never heard of AFL and they asked if I had a copy of my owner's manual in the car. I said no and that's why you have a computer to do the diagnostics.

    After about an hour of waiting they came back with a computer printout explaining what AFL was. But they could not duplicate the condition and I would have to make an appointment for the following week. I politely said I would but this is the second time I've been to this dealership and both times I've received poor service.

    To be fair this is a new Buick/GMC dealership which is only three miles away from my home and more convenient that the dealership from which I purchased my CXS. New dealership or not they should have trained technicians to work on people's expensive vehicles.

    Nevertheless, I did an internet search and they described AFL as the ability to swivel the HID lighting system with the rotation of the steering wheel. Nice technology but I hope it is easy to service and not prone to premature failure. Read more at: - - - - - 84J5nL
  • I would say if it's just something that happened once and went away I wouldn't worry too much about it. It sounds like though that you probably should stick with your more experienced dealership. I'm fortunate that we have a very high level dealership here with professional, knowledgable technicians and service managers.
  • mike189mike189 Posts: 23
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