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Kia Soul



  • zureidazureida Posts: 1
    I got a Kia Soul on April 2nd. on April 3rd I was back on the dealer for service. Today, after 4 months with my car I've been in the customer service 5 times and problem is still the same. I need to move side to side the steering wheel constantly to drive right. Alignaments (3 and goes for the 4th) does not solve the situation and the car goes to the sides constantly. I saw this same problem in other review posted on this forum. Seems like this is a defect Kia hasn't corrected. Also seats are veeery noisy. Back seat was corrected and now front seat has the same frustrating situation. Anyone else had notice the wheel steering problem?
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    find you description a bit confusing "I need to move side to side the steering wheel constantly to drive right" is the vehicle pulling to the left or the right?

    It maybe an adjustment but its not a defect, I've no problem with mine and also no problem with the seats. What exactly do you mean by very noisy - squeak, rattle or ?

    I haven't notice much problems in the alignment area on other forums, the odd one has had an alignment and then its solved. Also the odd squeaky seat but usually its usually just loosing the base bolts and re-tightening which solved most of them. It certainly hasn't been an epidemic with these two problems, but sorry you are encountering it.
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    edited September 2012
    the Gwangju Plant - 251 acres, building area - 4,718,809 sq. ft. They also build the Rondo and Sportage as well as truck, buses, military vehicles, engine blocks and heads.

  • If it happen again (3rd. time), before you take your car to the dealer, email or send certified/return receipt mail to KIA, not the dealer. Keep that receipt in case you need to have that later.
    By the law (lemon law) if the dealer could not fixed your car 3 times in 1 year with same problem, Kia have to buy your car back or they replace with new car for you.
    Remember, let Kia know if it happen again at the 3rd. times.
  • I am interested in this car but no dealer seems to have one in their inventory. What gives, is it so popular that no one seems to have one to show me?
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    basically yes, the plant is struggling to meet the demand in the US (not sure if that's where you are located), in fact they took 25% of Canada's production to help with this and here in Canada it is very difficult to get one too.

    To give you some idea for the US in 2009 they sold 31,621 units; 2010 67,110 (so double); in 2011 sold 102,267 and now this year to the end of September and still three months to go they have sold 93,356.
    Now as a manufacturer if you base production of previous years sales and add a projecting increase for the following year and then it takes off it leaves you in a tough position to meet that massive of an increase. There is only so much capacity at the plant, however, at this moment the plant that I showed the picture of above is currently being expanded to have the capacity to increase production by 120,000 units annually, but keep in mind the Soul is not the only vehicle built at this plant. It will be a big help in the near future but it doesn't happen overnight. Manufacturers try to have at least a 50 day capacity to stay ahead, for the Soul its probably less than half that.

    This may not help your current situation, but KIA is well aware of the problem. You may have to increase your search to cover a larger area or be patient for a dealer to locate your specific model you want. Which model are you interested in?
  • steverstever Posts: 52,683
    A reporter would like to speak to Hyundai and Kia owners who agree or disagree with the latest controversy over MPG. If you own a Hyundai or a Kia and would like to speak to a reporter about your experience with your car's fuel economy, please send your daytime and evening contact info to [email protected] no later than Tuesday, November 6, 2012 at 8 a.m. PT/11 a.m. ET.
  • I just bought a used 2012 soul plus with 7,200 miles. When I got it home I can not find a way to get at the spare tire, does it have one? I read in the book something about a unit to inflate the tire if it goes flat? There is no tab in the rear to lift up any thing to look and see what is in the wheel well?? Price paid $15,000 plus tax and title. This does have the auto transmission.
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    a compact spare in not standard in the US Soul Plus, it comes with the mobile inflator kit. There is a string tab on the rear edge to lift up the cover (unless it was broken off by the prior owner), check out this photos as you will see it and will also see the cargo organizer that sits below that cover (this is a Canadian model but its similar to the US Plus model)

  • Thanks, the picture was great, I guess I could go to salvage yard for a spare, I have not looked under yet, been sick. Tomorrow I will check it out, I was surprised to find out I had a rear view camera. Does the UFO radio have a GPS?
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    glad to help, you can also buy the complete compact spare tire kit online for around the $200 range (US).
    No sure what UFO is, never heard of it, do you mean UVO? If so, no it doesn't you have the navigation unit that is in a premium package option in the exclaim model to have that feature.
    Also if you have the UVO system then you also have the Infinity sound system with the 8 speakers including a sub-woofer and also the front door lighted speakers (that is all part of the audio upgrade package when buying new).

  • Yes its uvo, thanks again. It looks just like the picture you sent. What good work you do, I am 79 years old and the wife the same, she loves the car. Our other is a lexus which she says she will sell when I die. Thats how much she likes it, so easy to get around in parking lots and plenty of pep. She has not started on programing the radio yet but her eyes lighted up when I told her about the juke box thing. The rear view camera is nice also. I believe I got a fair price since it was traded in at a dodge dealer and they seem to know nothing about how to get to the spare or anything else. I am 6'4'' am able to get into and out very easy. I had looked around at two dealerships and they had only one at the dealerships and it was the highter priced one. They must be selling well, seems the writeups here are good. I will take her to the local kia dealer to have them fix the pull up thing in the rear, inside, will ask them to help my wife program the radio because it seems like a lot to know. If there is any thing else you can tell me, please do. Thanks again-that what these forums are all about-to help people, Harry in central florida
  • The SAT section of the radio works, is this something I will have to pay for somewhere down the line? Harry
  • Good to hear you like your Soul.....I, too, live in central Florida (Sebring) and continue to follow the Soul until I'm able to get one. I like the height and ease of entry. Continue to enjoy....this forum is terrific.
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    edited November 2012
    thanks glad to help, I'm 11 years younger than you and live in Canada, we have friends in St. Petersburg.
    There should be a book on the UVO system that comes with the car along with your owners manual and warranty book. The UVO is very easy to use, however, I do not use all the features only the radio, jukebox and USB port, I have no use for the bluetooth feature. I don't bother with satellite as I do not feel like paying a monthly fee to listen to music when I have such a vast library of my own music that I keep on a flash drive and store in the Jukebox, then I just flip back and forth between the two just like two radio stations.
    If your SAT is working now then it could be because the previous owners was paying for it, so maybe it didn't cancel when he sold the car. If you really want it, wait for it to finish and then the company will be back to you to try to get you to subscribe and then you get good deals, don't always accept the first. Normally when the car is new you get a free subscription for 3 months, they are still trying to get me to subscribe with good offers and periodically they also give free service for two weeks, which perhaps could be the reason yours is working at present as mine is working now but expires at the end of this week. So if you try it next week and it doesn't work you will know why.
    Yes the back-up camera is great.
    Here's the Jukebox showing copying a track from a mp3 CD to the storage. It will not copy from a standard pre-recorded CD it has to be an mp3 conversion. You can also copy from a flashdrive too. (right click on picture and select "view image" to see full picture - that's in Firefox)

    Here's a current picture of mine (2012 Soul 4u) Hard to see in the picture but it also has a sunroof.
  • Yesterday I went to the local dealership to have an oil change and tire rotation, also to have the string tab fixed. Quite an experience. When the car was finished I asked about the tab being fixed. The service lady said "the manager told her that there was no tab for a reason, being so many of them were broken on the 2011's that they did not put them on the 2012. I questioned this and the manager was called, he said I will look in the spects book. I had just looked at a 2013 on the showroom floor with the pull tab. He went to the car pulled up the carpet with a screwdriver went away and came back with something that looks like a rubber band but strong. He placed it into the hole and it works, even tho its not the correct item. He had mentioned before he placed the band in, I would have to order a new floor mat. I wonder why he did not. When I came home I sent an email to the dealership complaining about this treatment, will keep you posted.
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    they did not put them on the 2012 - you should have asked then how do they open the lid if this is the case :confuse: :D
  • Yes I did ask them before the manager fixed it and they said with a screwdriver?? It was very weird, I can not wait to receive an answer to my complaint and wonder what they will say.
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    edited November 2012
    yes that's a bit of a dumb reply. I'm actually a bit surprised that KIA didn't just put in a finger notch on that cover, which is what they do on the Rondo, at least that way nothing would beak.

    However, that cover is pretty light so the only way the loop would break is trying to lift it with something heavy on top of it. If mine ever broke I would be more inclined to replace it with something a bit more substantial like a small knob or small t-handle, I wouldn't bother with warranty on something like that (it would only be a few bucks and it would cost me more in gas to go to the dealer - I'm 45 minutes away, one way), otherwise you are just getting the same thing back again - just a thought!
  • Harry here again, how do you light up the speakers?? I see the dial on the left that says mood or mode and radio but what lights up. Of course I have not driven it at night but I would think I could see it in the day light. Thanks Harry
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    it can be difficult to see in the day, and its not really as effective anyway. It is explained in your owners manual. Depends on the setting whether its going to the pulse of the music or in the mood setting. The + and - toggle switch is increasing or decreasing the intensity. There is no mention of radio just OFF, MUSIC and MOOD.
    It only works on the two front door speakers. Need a strong beat to show in the MUSIC setting. MOOD cycles through about 6-8 different colours, but you can lock onto one if you wish.
  • thanks, I think you took the wrong picture but you are correct there is no mention of radio, when it gets warm at night I will go out and try it, I was looking at the dash speaker and thinking, that would distract my vision if it changed colors. I will consecrate on the door speakers. Thanks again you are very helpful. My wife tells everyone she know that every woman should have a kia soul. She just toots around town and in the parking lots so easy, she likes the easy to turn and the smallness of the vehicle and she is 79 also. Harry
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    edited December 2012
    no I didn't its just that you only see half the picture on this column. Just right click on the photo and select view image. (Firefox) or if you use Chrome, right click and select open image in a new tab

    If you set in the mood, its like having foot-well lighting and you get to pick which colour you want too. :)
  • ok, here I go again, I have the eco package, as I read it says I have sg, stop and go, what does that mean? I know it gives me auto on lights and larger tires but the other I do not understand. Harry
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    edited December 2012
    are you sure, because by now you shouldn't have to ask that question. If it has ISG (idle stop and go) then it shuts down the engine each time you stop providing it meets certain conditions, so do you have this feature or are you getting it confused with ACTIVE ECO?

    Sure wish this forum would allow you to provide your location and what you are driving with each posting. I had to backtrack to remember what vehicle you purchased.
    It was a 2012 Soul + model, that vehicle never had a ECO PACKAGE (it was only on the 1.6L model that year), its only become available as an option for the 2013 + models.
  • I guess I have the active eco thing because the engine does not stop, I have the push button on the dash which turns on a light that says eco, which I assume means it is using less gas when the light is on. I should read my book, you are correct.
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    when you active it, it tweaks the transmission and engine for maximum economy, but at the cost of performance. I can certainly know when its on, I haven't found its been of much help in economy for my use, but this could vary depending on the persons driving.

    When you push the button, it will stay on even when you shut the engine off, so you don't have to keep turning it on each time you drive the car, you will also have a reminder light on your gauges.

  • chevy3400chevy3400 Posts: 6
    edited February 2013
    Have a drawn interest in 2013 Soul. Can't seem to find a weight on it. Would also be interested in any feedback on test drives and ownership from anyone. Does the 1.6 L engine have enough power for the 6 speed manual transmission?
  • backybacky Twin CitiesPosts: 18,924
    I drove the 2013 Soul with 6AT and it had plenty of power for my needs. But I don't feel the need for speed much anymore. Should be even peppier with the manual. I recommend that you take the car for a test drive to make sure it has enough power for you.
  • conwelpicconwelpic Ontario, CanadaPosts: 600
    Soul 1.6L manual - 2615 lbs; automatic - 2,707 lbs.

    Yes it has plenty of power for that vehicle (from what I've read from owners on various forums), but you have to try it, it all depends on what you expect based on previous vehicles.
    I have the 2.0L model.

    You can find out all the info you want at the Kia Motors US website, that is if you live in the US or in Canada at the Kia Canada website.
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