Toyota Camry Hybrid Steering & Suspension Questions
I have just been notified to return my 2007 Camry hybrid for a steering problem. The dealer is vague about the issue and says that he will need the car for five hours. This sounds dramatic. Does anyone know anything about this?
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Here are the details:
EPS Recall PDF
I purchased a 09 Camry Hybrid in Oct 08. I am happy with the car except that it has a squeak sound on turning at low speed specifically in and out of drive ways.
I reported it to the dealer and they were able to diagnose and nail it down to bolts on left strut rubbing against the body. They fixed it (apparently with adding a washer) only to reappear after 1-2 weeks.
I have gone thru this process 5 times since and also involved Toyota customer service and Toyota technical at the start of 3rd iteration.
After the 5 retries the problem is still there. I got a call from Toyota Customer service today and they offered me to go thru arbitration. They are also open to fix it yet another time, except that I seem to be done with going in circles.
Does any one have experience with arbitration/Toyota/CA? Any suggestions on what my other alternatives could be? Would 5 repair attempts for a reproducible suspension sound call it a lemon?
Car has 4 K miles now and it first got into dealership with 1300.