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Chrysler Town and Country EX/LX/LXi/Limited



  • We also have power door problems like others who have posted here. We have a 2003 LXi that I am scared to drive, especially with my children. The drivers side sliding door opened while I was driving, with my toddler in the middle seat. This has only happened the one time, but we have a constant battle with the sliders not working properly. You click the button to close the doors and they will close, then open, open close, and on and on. It has been back to the dealer MANY times for this and other problems. The van also has a problem with spontaneous locking. It locked my newborn in the car during the winter. I had to have the police get her out. Most recently the gauges stopped working, along with the steering wheel controls, including the horn. You had no idea what gear you were in, how fast you were going etc. They fix it, but then it does it again or something else.

    We are at the end of our rope with this thing, Chrysler told us we should look into the fabulous incentives on their new models. Like I want more of the same! For goodness sakes the van is practically new and should function as such. Any suggestions as to what we can do?
  • maw1982maw1982 Posts: 62
    I just wanted to know how easy it is to install an RB1 system into a DC van. I just bought a used unit off of ebay for my 2002 GC ES along with a used OEM 4 disc CD changer. Installing the new head unit and CD changer are very straight forward. However, the antenna installation is what confuses me. Anyone have experience/suggetions?

    BTW, has anyone seen about buying and programming an '04 van key (all-in one key and 6-button trnasmitter) for an earlier model?
  • hansiennahansienna Posts: 2,312
    Check out the Lemon Laws for your state. Send Chrysler a letter that you will sue them if they don't get the problem fixed.
  • tomtomtomtomtomtom Posts: 491
    sometimes the weather strip on the sliding door bent outward and gives the senor a false alarm of a finger being caught in between and the door will open by itself.
  • hayneldanhayneldan Posts: 657
    Does your van have the automatic door locking feature when van reaches 15 MPH? If it does and it is activated the doors cannot be opened until the unlock button is pushed or the rear passenger lifts the locking button.
  • Maybe I wasn't clear. It's the rear lift gate (the 5th door as it were) that is opening spontaneously.
    It has opened while setting in the garage over night and it has opened on two occasions while driving.

  • pnh21pnh21 Posts: 10
    This is a safety concern if the 5th door or lift gate opens when driving. The unlocking mechanism should be deactivated when the tranny is in drive position. You should have the dealer put it down on the job order or complaint paper that "owner said the lift gate door sometimes unlocks when driving and or the gear shift is in drive position". Safety issue is subject to recall and should be corrected by the dealer free or reimbursed when it officially becomes a recall. Similar thing has happened on the clockspring recall. Owners were given refunds on what they have spent to fix the clockspring before the recall.
  • To read about the rear door opening really
    concerns me. I have had occasions with my 2003 Limited where one of the sliding side doors mysteriously opened by itself. Twice in my garage and once in my driveway. Luckily not while driving. I suspected that I (or my cat) may have somehow pressed the buttons on the remote. But now after reading some of these post, I am not so sure. I have not experienced (and hope I don't) the rear door opening in this way. Would like to hear from others that may have experienced this "phenomenon" and their thoughts. Also, it has been stated that the doors have to be unlocked before the sliding doors or rear liftgate will open with the remote. This is not the case with mine. I can park the car, lock the doors with the remote and then press one of the buttons on the remote and the sliding doors or rear lift gate will open (without unlocking the doors first). I would prefer that you had to unlock the doors first. I believe this in itself might make it more difficult for the doors or lift gate to mysteriously open. I worry that the doors will open by themselves while in a shopping center or motel parking lot. In fact, from what I have read in the post and my own experience, I now wish that I did not even have this feature. I would just as soon open the doors manually and not have something else to be concerned about.
  • It sounds as if more than a few of us have trouble with the automatic doors. I called the DOT Auto Safety Hotline 1-888-DASH-2-DOT (1-888-327-4236) to register a complaint. I would encourage everyone else with this problem to do the same.
    I believe there is a very serious safety issue here that Chyrsler is ignoring. My van has been in the shop many times and never seems to be fixed. I am uncomfortable driving with my two babies in the van when I am alone. We bought a new car to have reliable transportation, boy were we wrong! I would be much better off in my old 89 Volvo wagon.

    Here is what they say about registering a compaint (from their website
    Your complaint information will be entered into NHTSA's vehicle owner's complaint database and used with other complaints to determine if a safety-related defect trend exists.

    If a safety-related defect exists in a motor vehicle or item of motor vehicle equipment, the manufacturer must fix it at no cost to the owner. Your complaint is the first step in the process.

    Government engineers analyze the problem. If warranted, the manufacturer is asked to conduct a recall. If the manufacturer does not initiate a recall, the government can order the manufacturer to initiate a recall.

    We do not have to receive a specific number of complaints before we look into a problem. We gather all available information on a problem. Your complaint is important to us.
  • hayneldanhayneldan Posts: 657
    "Does your van have the automatic door locking feature when van reaches 15 MPH? If it does and it is activated the doors cannot be opened until the unlock button is pushed or the rear passenger lifts the locking button. " (I should have added while driving). Doors and hatch will open when locked and stopped by pushing the remote fob.
    The manual lists 4 possible causes, 1. failure of sliding door control or body control module 2. failure of latch assembly 3. failure of open/close command switch. 4.failure of striker. As far as the rear hatch is concerned or the power sliders the dealer should use a scan tool to detirmine if any trouble codes are stored for either of these systems. If they can't fix it go to another dealer.
  • Yes my van has the autmatic door lock that activates at 18 mph. But this is not the problem. The drivers side sliding door opened while driving. I was going slow so it opened before the doors locked. Plus, the doors will open, close, open, close etc. For example, I click the button for the door to close, but it immediately pops open again and so on and so on. The tailgate sometimes never closes. It just makes a clunking noise. I also have other issues, like driving along in the summer with the air conditioning on, then I notice that it is unbelievably hot. I look down at the ac/heating controls and the heater is on and set very high. Other times the revese happens. I also have controls that go out on the dashboard and steering wheel. The gas gauge, speedometer, horn etc won't work and all my warning lights go on. They replaced the cluster, but it still wouldn't work. Then they replaced it again and it seems to work for now.
    I am scared to drive with my children in this van. It is an unsafe vehicle. We have had problems with it since the first month. They "fix" it, but then something else or the same thing goes wrong again. We have been more than patient, always giving them the benefit of the doubt, but enough is enough! Chrysler should do something about these problems, we are not the only ones with these issues.
  • cesarpcesarp Posts: 47
    Can the doors be opened remotely while the key is in the ignition and the motor running?
  • My mom and her husband also have a similar problem with the key locking in the steering column when turning the ignition. The van won't start when this happens. They have a 2000 Limited. Any thoughts/similar problems? I think one of their mechanics told them that this is a common Chrysler vehicle problem.
  • The doors can be opened remotely while the engine is running as long as it is in park and the doors are unlocked. At least that is how it is supposed to work, ours has a major defect and have a mind of their own.
  • Kirstie_HKirstie_H Posts: 11,024
    A magazine reporter is looking to interview automotive technophiles who have DVD players, MP3 players, satellite radio and/or surround systems in their cars and cannot wait for the next big thing to come so they can add it to their rolling entertainment centers.
    Please respond no later than Wednesday, February 4 to with your daytime contact info, make/model of vehicle and a sense of the entertainment technology you have and aspire to own.
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    Need help navigating? - or send a private message by clicking on my name.

    Share your vehicle reviews

  • I don't yet own a Chrysler Town and Country, but I can say this. Most mysterious problems with electronic devices in automobiles is caused by a poor ground connection between the controlling module, and the chassis. Modules control everything, and modules are often mounted to plastic parts, so their only ground is through one wire in their harness that goes to a bolt or screw on the chassis some place. Dealers never check these grounds from end to end, they test the module, replace the module and bill somebody. The problem is never fixed. It would not surprise me if many of the problems I am reading in these messages are related to poor grounds.
  • uga91uga91 Metro AtlantaPosts: 1,065
    What do you current owners of T&Cs think of the front end of the 2005 van? Except for headlights that are shaped slightly differently, it is exactly the same as the front end of my 2003 Voyager LX. Any thoughts?
  • tomtomtomtomtomtom Posts: 491
    I have a 2001 T&C and I like the shape just fine. However, if you like to let people know you are driving a 2005 instead of a 2001 then I guess you are not too happy about DC not doing a restyling on the new one. I think they were more focused on the interior than anything else.
  • uga91uga91 Metro AtlantaPosts: 1,065
    No, that's not what I said. Usually the first thing people talk about when a vehicle gets restyled is the way it looks from the outside--since that is the first thing they (or anyone else) sees. I did not find any posts here about the styling. Plus, my point was that I have a 2003 Voyager LX--the SWB van. The new T&C looks just like my van. I'm happy about that as it will help my van look newer longer as the new vans now look like my van. That's all I meant. Who wouldn't rather have the newer look over an older one (in most cases, of course). If you like the look of the 2001 (the first year of the body style now ending) then great--I agree with you, I think it's a better looking van also.
  • mrblonde49mrblonde49 Posts: 626
    We just bought an '04 T&C Platinum. While I do like the front of the '05 in that it's a little different, with the emblem at the top of the grill, I think I prefer it - slightly - in the middle. It stands out more there, and it's a nice logo
  • tomtomtomtomtomtom Posts: 491
    no, no, I totally agree with you on the styling thing for supposely to be a new model. I guess DC wants to see consumer's reaction with just the new interior. If the sales number stays low they might redo the exterior to boast the sales for 2006.

    Yes, it is still much better looking than most minivans after 4 years.
  • info4uinfo4u Posts: 9
    2001 T&C LXi about 1year 11 months with 42,000 miles. Made uneventful trip of 1000 miles. Parked car totally shut down. Next morning the battery was dead. Not even a click. Jump started. Disconnected and it died. Jumped again. This time it continued to run with dashboard gauges dancing like crazy. Dealer service dip suggested driving about 10 miles to see if it would charge. No dice. Took it for a check and it showed totally dead. Never in 15 vehicles have I had a battery die in less than five years and that was in areas with very cold winters. This happened after living near Phoenix, AZ for about 8 months. Was told that batteries rarely last longer than 2 years in this heat. Never heard of such a thing. Cold is what finishes off a battery in my experience but never in only 2 years.
    Need input on this subject.
  • jtheronjtheron Posts: 24
    if you have never lived in the heat of places like phoenix then your experience will be biased toward battery failure from the cold. I have lived in the cold north and the hot south west and i was always told that the heat is harder on batteries than the cold, keep in mind cold for most is usually 1 - 10 + with rare sub zero weather while hot in phoenix is 110 - 115 + and alot more under the hood
    I have had batteries fail at less miles than that, thing just blew up, sounded like a gunshot, Neat thing about batteries is they are relatively cheep and easy to fix, even a do it yourself fix
  • uga91uga91 Metro AtlantaPosts: 1,065
    Original equipment batteries dying at a relatively young age is nothing new to me, either. I've had a couple die within 2 years and I know others that this has happened to as well. I would not give it another thought.
  • nolid5nolid5 Posts: 148
    I live in the northeast and I thought they same thing regarding batteries and the fact that they are prone to die in the cold. However I met a battery distributor a couple years back who told me he does better business during really hot summers. So that doesn't surprise me at all. I think up here dead batteries get more press when you're stranded in the frigid cold not in the summer when it is nice and hot out and you're stranded at the beach. Now stranded in AZ is another story, I think I'd want two batteries on board.
  • tomtomtomtomtomtom Posts: 491
    Get a diehard from Sears and don't worry about it. I think DC might be using some cheap reconditioned battery to cut cost.
  • badgerfanbadgerfan Posts: 1,565
    No manufacturer uses reconditioned batteries in their new cars. It is illegal to sell used merchandise as new, and besides a large company like DC would not want to mess with any used components like this in their new car plants. You can argue all you want about the OEM batteries not being all that great, but they definitely would not put a reconditioned battery in at the plant.
  • crkeehncrkeehn Posts: 513
    heat can be as draining if not more so than cold. Extreme heat promotes loss of water in even "sealed" batteries.
  • tomtomtomtomtomtom Posts: 491
  • Hi - Our 2001 T&C EX warranty ends at the end of the month..3yrs now at 32,000 miles. Since I know it will be ending soon I am super sensitive to any new noises and such. :)
    I did notice some grinding like noise when I was making sharp or tight turns (not the sound it makes when you go all the way to the stops, sometimes this happened right when you started to turn!)Took it in a couple of weeks ago and they said that they had a service bulliten that the line feeding into the power steering pump was to short and to replace it with a longer line. They did this and the noise stopped. Today I noticed a high pitched squeal/noise coming from the right side of my van when I was excelerating. Let off the gas and the noise continued, then stopped. Husband thought he heard the same noise last week. Going to take it in on my day off next week...
      I was wondering if anyone knows of other service bullitens that I need to have the fix before the warranty runs out? Anything that I should have them look at?
    Thanks for any and all help.
This discussion has been closed.