Cruise Control lever snapped off. Toyota Sienna.
dragonfry70
Member Posts: 1
Has anyone had an issue with their Cruise Control lever snapping off? My Sienna is a 2006 which I purchased in January 2007. I have about 38,000 miles on it. I have been driving about 50 miles, mostly highway, round trip to work each day since October 2008 and rely on my cruise control a lot. The wires are still connected, just the plastic housing lever is broken where it connects inside the steering wheel. When I took it in to be repaired I was informed that it appeared to have been broken by force and this was not a common problem. I have had similar CC in the past with other cars and not had this problem. Since I know I have not misused the CC, I was wondering if anyone else has had this issue. What are the odds it is a defective unit?
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I feel that this is unacceptably high. With the background above, it is a part that received less than normal use due to not using it here in this small town and using it on the infrequent trips out of town. I have saved the last part from the dealer who uninstalled it and I could provide it for an engineering fault analysis. When I brought this to the attention of Toyota, they claimed it was not a common problem and so I am researching this on the internet now. The part cost $140 and labor was $90 this last time (January 31, 2013). Pretty expensive for about 35 cents worth of plastic.
The end result was far stronger than the original pipe, which by the way was not fixed. The sleeve did all the work! Pretty neat.