Hyundai Azera Engine Problems

in Hyundai
So I have put about 10 K on my 07 azera limited. The engine makes a whining noise that seems to get louder as you accelerate. It is a constant noise and I am almost out of warranty but the dealer is less than freindly. Has anyone had this problem and if so what was it?
I was thinking of going to a private mechanic to see what it is then go to the dealer with more evidence (what is the deal with huyndai dealers).
Any input is appreciated. Thanks.
I was thinking of going to a private mechanic to see what it is then go to the dealer with more evidence (what is the deal with huyndai dealers).
Any input is appreciated. Thanks.
0
Comments
Take your car to your local Hyundai dealer. It should be covered under warranty. (Unless the previous owner didn't maintain it properly, like not changing oil, performing the required 15k, 30k services done etc.)
If that dealership also doesn't seem to care, it is time to move up the ladder. Talk to Hyundai regional manager & call up the Hyundai customer service.
Hyundai has come a LONG WAYsince then (I LOVE my Azera!), but their dealers have a TREMENDOUS WAY TO GO (of course, there are exceptions
Taking it there tomorrow for that and the dash- The burst panel on top of the dash that covers the passenger airbag module is separating along the seam. Service rep told me they will order and install a new dashboard.
Dealers are ecstatic when they can do warranty work on a car. Why wouldn't they be? More money for them. However, they know they have to get Hyundai to OK the work or they won't get paid.
Bottom line. If dealer SM does not acknowledge the problem, immediately call Hyundai's Consumer Affairs and open a case. Get the case number. Also, tell dealer SM that you want an appointment to see the district parts and service manager from Hyundai. He/she may deny it, but maybe not. I got two sets of front struts free this way. Unfortunately, they didn't help the problem.
What is going to kill Hyundai as a luxury brand is too many niggling problems with their cars that cannot be fixed. People who buy M-B, BMW, Lexus, etc. may be willing to accept some things because of the prestige, but Hyundai has no prestige.
Next morning on a cold start a similar but decidedly different noise occurred. Took it back. They disassembled the engine and the FWC warranty inspector looked at it and neither he nor the service manager could see any part that was out of spec. As a result, FWC is not going to do anything. Dealer will reassemble the engine all on their dime. I am thinking about having them replace the bearings as that is what they suspect is causing the noise. Any advice?
My "Check Engin" light came on.
What kind of problems turn the "Check Engin" Light on?
Jerry
IMO, if the light stays on for a week or so and never goes out, take it to the dealer or a shop that can read the computer code and determine what sensor input is bad.
I have had good luck with my 08 Azers so far.
I plan to bring it to the Dealer next week.
My car only has about 28K.
I do my own routine service (oil and filters, etc).
Hope the dealer will work on my car, even though I do my own service.
Thanks,
Jerry
I was concerned that a dealer would give people a hard time, if they don't get the car service at the dealer.
Thanks,
Jerry