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Mercedes-Benz E-Class Sedans



  • finadvfinadv Posts: 59
    As footie states, if you are looking for the most cost efficient car, then a Toyota Corolla or Honda Civic would cost you the least per mile driven in the end. If you are looking for reliable luxury then a Lexus is probably your best choice. But if you are looking for luxury that says you "have arrived," then the Mercedes is your car. How many songs have you heard that sing the praises of Lexus. How many movies/shows do you see Lexus' when they want to denote success. The Mercedes is everywhere in song, movies, TV shows, etc. The look of surprise you get when you drive up in your Mercedes from your neighbors/friends will far surpass anything you get from a Lexus. A Lexus is just another luxury car. The Mercedes is the luxury car of choice for the rich and famous, and maybe you.
  • acco20acco20 Posts: 211
    Nice speach... but, "those days" are over.
  • People who are buying a Lexus nowadays are buying them for their reliability, or their perceived achievement of technical perfection over MB. They would RATHER have bought the MB, but don't want the frequent visits to the shop. Ask anyone who owns a Rolex if he doesn't have another watch he wears more often because it keeps better time! Rolex fairly screams "Success", but has to be reset to the correct time in as little as every 2 weeks!

    On the other hand, the MB does last a lot longer, running like a tight, youthfull car when it has many, many miles on it...but most luxury car owners are out of their Luxury cars every 4 years, so who cares how long it will last each of its next 2 owners?

    On the other can you look at the LS 430 and the '04 E class, and not see the LS 430 as a "plain, girl next door" loaded Avalon, and at the same time realize that there is nothing else to compare the new E to. (except wwhen you compare trips to the shop)...
    ...Rolex vs Tag Heuer
  • r1_97r1_97 Posts: 181
    I got a warning light "B Service in next 4,000)miles" on my '01 E-320. It's got about 14,000 miles. The dealer's service dept. told me that Mercedes will pay for the service but only when the warning is less than 1000 miles. Has anyone else run into this? Why give a warning too early?
  • Why not take your last service invoice and show the dealer that you have over 10,000 miles since that service. You will get your service.
  • merc1merc1 Posts: 6,081
    "I just went by what I saw on a couple of web sites."

    Therein lies the problem, taking everything as gospel with not a single thought behind it. Your first post is about Toyota, now it's Lexus. The percentage would be higher for Lexus based on time since they've only been around since 1990. Now since 1990 between Mercedes and Lexus I wonder what the percentage would be? Any facts on that? As always baseless claims from you.

    I don't agree with you on reliability and durability. While they are not mutually exclusive they aren't joined at the hip either. Everyone knows that Toyota is tops in reliability as are most Honda and Nissan products. However you'd be fooling yourself if think that Acura hasn't had a transmission problem on the TL-S, Infiniti a brake problem with the G35. Japanese cars as a whole are not on the same level as Toyota. To say so is completely incorrect. Durability is also found in things like paint, body, interior and so on, and cars like Mercedes and Volvo have always shined in these areas. For every story you have about an Acura or Toyota lasting, I can spot 10 more on the street, while running, that are in horrible shape.

  • EdsotoEdsoto Posts: 42
    Its All In The Eye of the Owner...
    Durability / Reliability... How do you actually know? You cannot guarantee that each owner treated the car the same. For one to test both of these, you have to have 2 cars (picked at random), driven the same way, the same mileage, the same routes and then see what happens after certain intervals. Say, after four years, you compare both cars and see the results. Car A Issues vs. Car B Issues.

    Ideally, if Car A had nothing but oil changes done at the end, and Car B ended up in the shop for this and that (hopefully you went to different shops to rule out bad mechanics at anyone shop)...
    You could say that Car A was a better buy than Car B. But hindsight is always 20/20 and at this point it does not mean that the next car A model that you have will be as reliable at the first car A model! Chances are you will not be buying a car B, (but just say you did, and the next car B was trouble free after 4 years? What does this mean? )... So many variables to take into account.

    It is all luck whether you get a lemon or not. If the original owner takes super care of their "baby" then it will last for years and years. If the owner used their SL500 as an off-road vehicle, then it won't be timeless - and if you end up buying that vehicle used, you will be stuck with a lemon! (Just like the Carfax commercials).

    One thing that Mercedes has, that contributes to this everlasting image of the company, is the grill with the star on-top. Rolls-Royce also has this 'look'. The fronts of Lexus, Acuras are somewhat all different.

    If anyone has ever seen the "Maltese Falcon" then they can relate the MB Star and grill (and all the feelings about it) to "What dreams are made of..."

    Mercedes spent the last 100 years building a brand image and a mystique about it. Lexus 10. So I grew up with the Janis Joplin song, the Indiana Jones movies. This added to the mystique went I purchased the car. Give Lexus a few song writers and movies and too will have a mystique about them in a couple of decades.

    I see more comparasions with Lexus and Mercedes. Is it just me? But what about Mercedes to Porsche? Or Mercedes to Bentley? Or Mercedes to Jaguar?

    Thanks -

    Ed - 2002/E-320 "My Gullwing" ;) [14 times serviced in a 17 months).
  • Why not take your last service invoice and show the dealer that you have over 10,000 miles since that service. You will get your service.
  • I don't think you can compare the two. Benz vs Jag There is simply no "panosh" to driving a Jag. Anyone who wants one can get one, and they are nothing special in any area you care to look at. At least now that they are owned by Ford, they run, and are more ergonomically designed. Makes you wonder why Americans who bought them in the past put themselves through all of the work of ownership for not much compensation.
  • EdsotoEdsoto Posts: 42
    Reuters News:
    Quality problems, but there is light at the end of the tunnel: ryID=3836369

    Autoweek article about Mercedes & BMW to build more cars (which means more delays at the dealership's service center): _code=carnews&loc_code=index&content_code=07003119
  • I'm advised by the retailer that the adjustable sport suspension can only be purchased on the E320 as part of the appearance package, a $3,800 purchase that contains nothing else I'm interested in. Is this true, or can the sport suspension be purchased as a standalone option?

    Thanks in advance --
  • Hoping for some advice...

    I have a Volvo S80, and a recent job switch has changed my commute from 3 miles to 20 each way. The Volvo is mediocre in bad weather, so I am thinking about changing (and upgrading...).

    How is the E320 in bad weather? I want the 4Matic, but no one has one I can get before winter is all but over. Is the RWD acceptable? I am also 'hooked' on NAV systems, but all of the reviews say that the Mercedes NAV system is NOT user friendly. Any comments on that? And (finally), should I consider a used E320 with 4Matic and NAV or hold out for the 2004?

    Any advice greatly appreciated.
  • the air suspension comes standard in E500. But, on E320, yes, the only way is to get as a part of the Sport Pkg.
  • footiefootie Posts: 636

    The Clair Motors Website is showing 3 2004 E 4 matics in inventory. They are also called Mercedes of Westwood (MA) and are located on US Route 1 just west of Route 128 in the Boston area.

    I checked Herb Chambers website and didn't see any there - they have two dealerships, one in Boston and one in Lynfield. Foreign Motors West in Natick MA might have them but they don't show their new MB inventory on line.

    Good shopping.
  • My new E pulls to the right. The dealer says the car's "within factory specs" and can't/won't find what's wrong with it. I've read complaints from other E-class owners about this problem. Has anyone been able to get the solution???
  • My 2003 E320 has 500 miles on it but it has a thumping noise near the gas cap when the car is stopped and running. It is pretty loud and can be heard over the air conditioner. The dealer says it is the charcoal cannister and it is operating as designed. Dealer has replaced the cannister and the relay so far and is now going to try to put sound proofing around the cannister. It sure is driving me crazy. Any one else have this problem? If so, what was done to fix it?
  • footiefootie Posts: 636

    Does this rattling cannister episode (hopefully it will get resolved soon!) impact your feelings about the traditional 'prestige' that Mercedes garners and strives to merchandise?

    There are discussions in lots of other boards here on Edmunds where Mercedes forte is considered it's prestige and cache.

    Yet, I wonder how much longer that can continue when it seems that so many owners have problems right from the drive out! It's clear that they aren't struggling with 'bleeding edge technology', they are having a hard time getting the basics right as the poster prior to you indicates.
  • r1_97r1_97 Posts: 181
    Check tire pressure. If OK, demand to take service rep on drive on level straight highway. Demonstrate pulling to right and demand it to be realligned. Car should not pull to either side - will cause bad tire wear and is dangerous. If you get no satisfaction from dealer write to Mercedes.
  • i purchased a 2002 e320 with a 4 year starmark warranty and love the car. because of the reported reliability problems i think it might be a good idea to get an additional year or 2 extension on the warranty. does anyone know how that can be done?
  • marsha7marsha7 Posts: 3,703
    believe to be older MBs...I see on the road some MBs that look fairly large (the size of the E or S class, definitely much bigger than C), but they have designations on the rear like 300E, 400E, 400SE, 400SEL, etc....I assume these are older cars, but how much older???...when were these vehicles made, and, are they worth considering to own???...if older, do they have problems of their own, or were they built in the "grand old days when MBs were the best"...(since we seem to have posters commenting that the new ones ain't made like they used to be)...are these the cars that used to be, but are they too old to consider owning, say, due to high mileage, excessive maintenance, or anything else the knowledgeable ones can enlighten me...anyway, it seems that the designations are reversed (400E instead of E400)...or, is this a "cheap" (ha-ha) way to buy a Benz???thanks
  • I did all that. After having the car returned by the dealer twice, supposedly aligned, the car still pulled to the right. Angry, I took the service manager for a spin, only to have him tell me the pulling was "acceptable", which of course it isn't. A month ago I learned that a factory rep was in town and took the car in to show him. He says the problem is likely to be in the suspension, but wouldn't elaborate. He says they need some special tool from the factory to fix the problem, but it's been a month and they keep giving me the runaround. The pulling is maddening.
  • Those cars that end with E are the pre '96 Eclass cars and the cars that end in S are also older S class sedans and coupes and convertibles depending on the letters that follow the S. SEL is a long wheelbase sedan. SL is the convertible. SEC is a coupe. Also, there was a pre '96 E class which was diesel engined, and was called the 300D You will see many of those around because those Diesel engines are virtually bulletproof.
  • microrepairmicrorepair Eastern MassachusettsPosts: 508
    When I purchased my 96 under Starmark, I had the opportunity at that time to purchase 1 or 2 years of coverage beyond the standard additional 1 year. As I recall, one year extra would have cost $1500 and the two extra years would have been $2200. In my case, that would have been money thrown away. Any repairs I needed prior to 100K miles only cost about $1200 total and were covered since they were within the total of 5 years of coverage. Now, talk to me about repairs from 100K to 125K and that's where I needed that coverage..!!

    I don't think you can buy more time once you've taken delivery. But call your sales person and ask..
  • r1_97r1_97 Posts: 181
    Document each step of your problem and MB's failure to fix it. Write a letter to MB saying that you need your car for work and that their inaction and failure to fix the problem is causing a "dangerous condition" to you and others and that they will be held liable for any damages caused thereby. You might mention that this is causing you emotional distress. Demand that they provide you another "E" to drive until they fix the problem.

    Hopefully, this will get the attention of their legal dept who will light a fire under their service dept.
  • lex10lex10 Posts: 30
    I own a 2003 E500 with a heated steering wheel and don't think it's working properly. Only a small portion of the wheel gets warm. Has anyone else experienced a similar problem?

     P.S. The dealer says that the wheel is not supposed to get warm and the wheel is working properly.
  • patpat Posts: 10,421
    a heated steering wheel is not supposed to get warm?

  • lex10lex10 Posts: 30
    What is heated steering supposed to do?
    Mine doesn't seem to do anything, I had another Benz and it was warm on cold days.
  • clemboclembo Posts: 253
    I have the heated wheel on my car and it is the wood wheel as well. The only part that heats is the leather part which does seem to work well. It needs to be turned on with a twist of the end of a thin stalk at the bottom left of the wheel.

    It does not get hot but is does get warm enough to feel nice on cold days.
  • The noise is not a rattle but a loud thumping noise when the canister is operating to burn off any unused gas.
    I have purchased Mercedes Benz automobiles for the past 15 years and yes, this problem does have me wondering if I should now buy American!!!
  • footiefootie Posts: 636
    The canister's don't burn off the gas as I understand, they purge the gas vapors collected in the canister charcoal to the atmosphere.

    I am just guessing here, but...

    The thumping you are hearing could be caused by a defective purge valve or perhaps one that is not properly mounted and thumping when actuated. I guess it could be one of the lines that comes to the canister that is 'jumping' during purging and then whacking into something.

    Here's an explanation that I picked up on the web that might give you some clues.

    "Most fuel evaporation systems use the charcoal canister to store fuel evaporative vapors. The canister consists of a fuel-resistant nylon or plastic container filled with activated charcoal granules. Fuel vapors are "soaked-up" by the charcoal. Venting air through the canister removes the fuel vapors and restores the absorbent qualities of the charcoal. A basic canister has a single purge line from the top of the canister to the air cleaner, PCV line, or intake manifold. When the engine starts, manifold vacuum draws fuel vapors out of the canister. The purging action restores the activated charcoal. To gain more control, a purge valve is used on some designs. This valve allows the manufacturer to tailor purge timing, as well as the volume of canister fumes purged to suit a particular application or engine operating condition."

    Good luck.
This discussion has been closed.