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Mercedes-Benz C-Class Sedans



  • Bill-

    Last December I went to buy a SLK-320, totally ready for a convertible. I think the car is really sharp, has beautiful details, and a very cool top, etc. Then I drove it, in fact I drove two, trying to decide if the Sport was worth it.

    Some things started bothering me. It didn't corner nearly as well as I expected. The side windows don't go down all the way, leaving about 3/4" to dig into your arm, if you like to drive with your arm resting atop the door (as I do). And lastly, the seat reclining angle is severely limited and I just could not get comfortable. It just was not at all my expectations of a Mercedes!

    It turns out the current SLK's use the old recirculating ball steering gear, not the modern steering found on the current C-class. The next generation SLK's are going to resolve this, borrowing heavily from the C-class.

    After spending about half a day driving the SLKs (and driving the Hoehn salesman crazy) I then drove a C320 and bought a Black/Ash C2, K2a which I now have put about 9000 TROUBLE FREE miles on. While I would have liked a convertible, with the sunroof and all windows open, I sure get a lot of sun and wind.

    The more I drive my C320, the more I appreciate and love it.

  • My 2001 c240 is 11 months old / 14000 miles on it. The fuel gauge is not showing the right amount of fuel. After i fill up the tank , it shows 3/4 tank. I took it to the dealer. They mentioned that another car is in the shop with the same problem. They don't have parts yet and i am taking it again next week. Has anyone else faced the same problem ?
  • Yes. I have the same problem with the fuel guage on my C200 Kompressor. Took it to the dealer two days ago and they admitted that this was a "standard error" on the new C.

    I probably will have my car back later today or early tomorrow.

  • w2p2w2p2 Posts: 63
    Thanks for your observations. I didn't notice the windows not going down. I will have to check that. I am like you and do use it as a ledge.
  • loyloy Posts: 14
    2002 C320, got it at the end of July with 7,000 miles on it. Having the same problem - not showing the right amount. The car is at the dealer right now for the 3rd time with the same problem. Needless to say that I am not too happy.
  • I saw a service bulletin with the symptom that engine runs out of fuel yet gauge show fuel in tank. Went on to explain there
    are two fuel tanks in C and a pump that transfers from one to
    the next as first empties. When the transfer pump does not
    function you get the symptom.
  • Common problem with C Class....I have a '99 230 same problem at 15,000. Took it back to dealer they replaced the guage all OK now at 29,000.They will have to drop the fuel tank to replace it probably will take a day.All dealers are aware of the problem.
  • cecconceccon Posts: 22
    Can anyone give me any information on what it would cost to purchase a warranty to 4100k on a C240 at the time of purchase?

  • paul_ppaul_p Posts: 271
    Thanks to kind folks posting here on Edmunds, I found an incredible extended warranty deal with Lisa Lehrbaum at Courtesy Motors in Chico, CA. Lisa gave me an incredible discount on the warranty - although I live in Georgia, I was able to do business with her via telephone, fax, and regular mail. This transaction saved me over $800, so it will be a great Christmas this year - and for the next 7 years I have no major MB repairs to worry about! I believe at the time (August, 2001) the price of the 4-year extended warranty for my 2000 C230 Kompressor Sport was $1,680 versus the regular $2,560 cost.

    It can attest that this is for real, as three weeks later I asked my local Atlanta MB dealership's service advisor to check my vehicle's status in the system - and the extended warranty was indeed in effect!

    The number to Coutesy Motors is (800) 655-3535, and their fax number is (530) 893-1131. Good luck!!!
  • Family members were involved in two accidents this year that were the fault of the other driver. In both cases I just called the insurance company responsible for the accident and asked for compensation for the reduced value of the car. We settled without involving any attorneys.
  • I took delivery of a German built C240 on 10/25. CV axle broke the next day and the car was in the shop for a week. When I go it back it had a knocking noise due to a loose sway bar. Back to the shop again. However, finally all is well. Even though I was off to a bad start, the more I drive the car the more I appreciate it. It's far superior to the 2001.5 VW Passat GLX that had provided me with 7 months of aggravating ownership -- 21 service visits in the first 6 months.

    I have kept my previous cars (both Japanese)12 years but had reached my limit with the VW, unresolved problems, incompetant service techs, and the pathetic customer service. The VW was paid for and of course I took a loss after keeping it such a short time and trading it for the C240. However, the peace of mind I have with the MB far outweighs the monetary loss.

    I had originally wanted a C-Class, but opted to save a few dollars by buying the VW. BIG MISTAKE!
    For what it's worth, I think the C240 is a teriffic value. I believe it will be a good long-term car . . I only wish that a CD player was standard equipment instead of a pricey option.
  • cecconceccon Posts: 22
    paul p -- When you say you have a 4 year extended warranty, do you mean it lasts for 4 years beyond the 4 year warranty that come with the car? Is the warranty through MBZ?

    I have found some good deal for warranties shopping on the net. Many of the companies appear to be fly by night operations. however, General Electric offers an extended warranty to 100k for around $1,200. You can check it out at Any thoughts on buying a non-MBZ warranty?
  • mbnut1mbnut1 Posts: 403
    Can you give us your comparison of driving both the C240 and the GLX. In particular did you find the GLX to have significantly more wind or road noise that the C240? If you hadn't had the problems with the VW and it had worked flawlessly how would feel about the two cars?
  • kkuetkkuet Posts: 28
    i have a problem with the fuel gauge also, but a different one. when i fill it up, it goes all the way to full, but after driving 60-70 miles or so, it's already 1/3 empty. so it's not reading it accuarately. has anyone come across this problem?
  • michhalamichhala Posts: 375
    I purchased my Premium Extended Warranty 4 yrs/100,000 miles from Lisa, too. Courtesy Motors is a reliable source -- after purchasing I checked it out immediately on MB database and the information was entered.

  • billp8billp8 Posts: 56
    Can someone tell me where you verify this on the MB database? Thank you.
  • mtroymtroy Posts: 45
    I bought my warranty from Lisa too.
  • The great key mystery has been solved.

    My dealer determined that they had ordered the wrong keys for my 240 that last time they replaced them. New keys arrived and everything now works.

    Key dependent features all working! If I drive after my wife, the seat goes to my last setting when I put in my key. Both the seat and steering column move after she turns off the car, but only the steering column for me, just like I programed it. All doors, windows and trunk lock and unlock.

    Life is good. (When Momma ain't happy, nobody is happy!) Momma is happy again.

    BTW, after driving the Honda loaner for 3 days, she really was happy to get her baby back.
  • michhalamichhala Posts: 375
    >Can someone tell me where you verify this on the >MB database? Thank you.

    I called 1-800 FOR MERCEDES, and they were happy to check that the warranty was on the database for me.

  • cecconceccon Posts: 22
    Does a 4 year/100,000 mile warranty mean you are covered for 8 years, given that the original warranty is for 4 years?
  • Gauge problem.... it can do either, show 3/4 or show full, then show empty......just bring it in and have it I wrote in an earlier post "all" service depts. know about this problem.
  • paul_ppaul_p Posts: 271

    Yes, he extended warranty I bought is the one offered by Mercedes-Benz that covers the vehicle for an additional 4 years and 50,000 miles - for a total of 8 years and 100,000 miles from the initial vehicle delivery date.

    - Paul
  • In the Winter New Car Preview from Consumer Reports, the C320 rates an average recommended reliability. This doesn't discount all the teething problems that others were having, but this board may not be a good sampling of what the car is really like.
  • Wind and road noise were never an issue with the VW. At cruising speed on highways it was whisper quiet and smooth. However, even small bumps felt very hard. When accelerating from a stop the engine was particulary noisy at 2K rpm. With the sunroof open, the curvature of the roof did create some noise. The auto transmission shifted very smoothly when accelerating but was rough when decelerating.

    I haven't taken the C on the highway yet (I'm trying to adhere to the max 50mph break-in period)but driving around town, the C is very quiet and the extremely smooth ride surpasses that of the VW. No wind noise at all. The C has a smaller 6-cyl, but it idles much smoother and has enough pick-up to satisfy me.

    Even though the C is smaller than the Passat, it has a very substantial feel to it. I also find it more comfortable and enjoyable to drive. It just feels well made.

    The VW is a beautiful car and the GLX trim line is loaded with features: rain sensing wipers, heated seats w/memory, homelink, premium sound system (CD is extra), etc. Because of all the features, I think the Passat is a terrific value. If my VW hadn't had chronic problems I would probably feel I had made the right decision by buying it.

    Because I wanted to save a few $, I didn't even drive the C when I was car shopping. But now that I've experienced the solid feel and exceptional ride of the C, my expectations of a car have been raised. If I were to drive a Passat now, I'd probably be disappointed in the ride.
  • mbnut1mbnut1 Posts: 403
    Thanks for the feedback. I've driven a couple of Passat's and found that some of them seem to have more wind noise than others. Which is why I asked. Aside from the service issues the Passat seems like a beautiful solid well made car. I agree, the new C is more fun to drive. The rear wheel drive chassis is much better balanced with the all aluminum engine.
  • nycanyca Posts: 232
    Just goes to show you how people's experiences can be different. I have a 98 Passat with 76000 trouble free miles. The only problem I had with it was caused by the dealer, they seized my drain plug during an oil change. They ordered me a new pan, but when I returned to have it installed, they freed the plug and, get this, they then charged me for new oil that they had to replace after freeing the plug they seized!

    Motorweek had a report on their long term C320 this week. All seemed well, except for a key problem:

  • ahostahost Posts: 36
    Do I understand this correctly: you set easy-entry exit to move only the steering wheel, while your wife also set it to move the seat. When you insert your key the seat moves automatically to your last position? That's the way I thought it should work, but my car never worked that way. I have to set easy entry/exit to also move the seat backwards (although I don't like that), if I want it to automatically move to my position when I insert my key after my wife drove. I thought it was a design flaw, but maybe it is a problem with my key?
  • This is my 1st posting and I'd like to start out by saying thank you to all of the folks who have shared their experiences with everyone. I'd like to return the favor and hope that others find my post useful.

    I took a circuitous route to purchasing my C320 - at first I tried negotiating with local dealers, then went through a broker and saved $1500 off MSRP and purchased exactly what I wanted - C320, Capri Blue metallic paint, charcoal interior, C2 (sunroof, rain sensing windshield wipers, rear sunscreen) and C3 (split rear seats and ski sack).

    I took delivery last Saturday, and am happy with my first new car - smooth and solid drive, beautiful exterior, interior roomy enough for my girlfriend and I! (As a reference point, my last car was a Honda Accord which had 140,000+ miles and was overdue for retirement.)

    I have had a few glitches, as follows:

    a) the rear foglight wasn't working when I picked the car up, but that was fixed right away

    b) the spare smartkey stopped working a few days after I picked my car up; I don't use a keychain so the issue isn't caused by suspending lots of keys from the smartkey. I'll try debugging this glitch by replacing the battery and if that doesn't work, I'll have the dealer check it out

    c) the dual heating doesn't work (which annoyed my girlfriend as she likes to turn the heat up and I prefer it cooler, but this didn't bother me too much as it appears that the driver side control knob overrides the passenger side knob ;))

    d) Tele-Aid hasn't been enabled yet (first I was told that it would take a few days to be enabled and then I was told that it could take a week)

    The Tele-Aid glitch isn't an issue (yet), more a gap in setting expectations as this safety feature was advertised as being available soon after taking delivery of my new car. I'm having these glitches addressed by my local dealer, who remarked that the key problem is a known C-class issue. In any case, time to resolution for these glitches and my experience over the next few weeks and months will probably shape my evaluation of my C320.

    Two more things: does anyone have any recommendations for a bike roof rack for my C320? I was thinking of getting a Thule bike rack vs. the standard MB rack. Also, any recommendations for a good deal on hardened alloy wheels? Thanks!
  • I just wondering if anyone have any problems with uneven / wavy worn on the front tires. They're making annoying noises. I took my car in for Service B (20000) last week and mentioned about my wavy treads and the service advisor stated that MB and BMW design like that. He stated that the front tires spread when driving at high speed. Can anyone confirm if this is really the case.
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