2010 legacy A/C cooling problem

New 2010 Legacy that the A/C fails to cool the car. The A/C is set to max cool, fan fast. After setting in the sun for a few hours, the inside temp is 120 degrees, the output from the vent at best is about 60 degrees. After running for 40 minutes it brought the cabin temp down to about 90 degrees. The cabin filter is new, the freon/coolant is correct with no leaks per dealer. We even went to another vehicle on the lot and tested it with same thermometer and it did do a little better but not much. Dealer tells me that they changed the A/C this year to an on demand compressor with a sensor that determines cabin temp unlike old compressors with a clutch. Has anyone else noticed the lack of cooling in their Legacy or have any suggestions. I opened a complaint with Subaru but they don’t seem to be too concerned. It is a black car with tan leather interior. Subaru did update that the car is working as designed. I plan to go to another dealer for a second opinion but feel their answer will follow the company line.
0
Comments
This is a great car but the AC, hazards that I keep knocking and activating when I park, satellite antenna glued to the inside windshield (looks aftermarket) and small storage under the HVAC controls make this car less appealing. The Bluetooth system is also not on par with the industry standard in this segment.
I change my car every two years and would by a Legacy again for the drive and handling. However before doing so I will need to see some advancement in all the little irritating things.
pipe insulation. In one area I needed to use 1" since the pipe was larger. I then covered the exterior of the insulation with aluminum tape, the type used in duct work. The entire surface was covered to reflect any heat from the engine compartment. This seems to have helped with the cooling as the temperature will now get down to 47 degrees as opposed to 55 degrees at the vent with a thermometer which was never possible in the past. I have since done this to my 2007 Honda since it too has no insulation on the line, however I never had a problem with the A/C in that car. But I figured it can't hurt.
I won't call it great, but average, at least.
We have 3 cars, and the smallest (Miata) cools the quickest.
The Forester falls in the middle.
The Sienna is slow to cool likely due to the big interior. If I crank the dual A/C (there is actually just one compressor, but two evaporators), then it improves to average as well.
The Forester has more windows than a Legacy, too, but they rear ones are tinted, so that probably helps. The A/C is more than adequate, though.
I had it in the dealership three times for this problem. The first time they said there was no problem and it was working fine. They failed to actually drive it down the road to diagnose, so I requested a more extensive look at the ac system.
The second time they stated the system was overcharged and put a correct charge in it. Now for the first five minutes of operation the vent air is 42 degrees and not 40. Obviously that didnt help.
The third time was at a different dealer as there was no resolution from the first and we seemed to be going backwards. Finally a skilled technician took the time to research and get to the bottom of the matter. I received a phone call and they wanted me to go on a test drive with the tech and his laptop plugged in to the car. I did so. On the laptop he showed me a value called the evaporator temperature target. The is a number controlled directly by the computer that tells the car how cold to make the air coming out of the vents. We went for a drive. At around five minutes, that value slowly begins to rise until the target temperature set by the computer is almost 20 degrees higher. That explained why the air temperature consistently rises from 40 to 60 degrees under the conditions I already mentioned. The only way to reset the value and get the air cold again is to turn the A/C off then back on. It cools back down for five minutes and starts to go back up again.
Interestingly enough the tech said he never encountered this problem before and kicked it up the ladder to the Subie engineers. Turns out it wasn't a faulty control head or sensor, but it was doing exactly what they designed it to do. To kick the compressor off as much as possible to improve fuel economy.
Problem is, if I want to get better fuel economy by not running the air, I'll turn it off. If I'm hot, I want the air to be cold. We drove an identical Legacy on the lot and it performed exactly the same. If you spend the extra money and uprade to a limited model with auto climate control, it blows 40 degree air non-stop. Evidently it operates differently than the manual controls because it has in cabin temperature sensor that regulates when the compressor shuts of or enters by-pass mode.
Oddly enough, when it gets really hot (90 plus degrees) the system seems to work well. If you want cold air March-May you are out of luck.
Hope this helps anybody else with the same problem. It's so frustrating that I'll be trading it off and not buy another Subaru again.