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2013 Toyota Sienna Paint Issues
toyotafan22
Member Posts: 1
We have a white, 2013 Toyota Sienna that is about five months old. There are pinhead size rust colored spots covering much of the exterior paint that we have not been able to wash off.
It appears to be rust, wondering if anyone else experienced this issue or other paint problems?
It appears to be rust, wondering if anyone else experienced this issue or other paint problems?
5
Comments
We were disappointed that our salesman, although very knowledgeable about selling techniques, had very poor follow-up. If I hadn't pursued this by numerous e-mails and telephone calls, I'm sure nothing would have been done, and we eventually would be having the same "rust" problems some of you have mentioned. The first thing the sales manager said when he looked at the car was to suggest we had parked it under pine trees. The Camry had been parked in a garage and driven only twice. It had fewer than 200 miles on it.
If you see little spots on your new Toyota vehicle, contact your dealership and don't give up until they recognize the problem and do something about it. We're still waiting to hear what the final outcome will be.
What rust you are seeing on the paint is not from the vehicle rusting itself but rather from very small pieces of road debris that has embedded itself into the surface paint. What you need to do is "clay bar" your paint, which is essentially having it detailed. The clay bar pulls out the surface debris and cleans the paint.
The surface rust you see has nothing to do with your Sienna and happens to all vehicles. It just happens to be very noticable on white paint.
Sounds like it could be rail dust to me. And yeah, a clay bar would help a lot, followed by a "neutralizing wash". We have forum posts about this problem going back to the early 2000s.
Rail Dust
Think twice buyers if you are about to invest your money in a Toyota!