Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
A reporter would like to speak with you about your experience; please reach out to PR@Edmunds.com by 7/25 for details.
Options

Ford '99 Super Duty Delivery Issues

145791015

Comments

  • brandotbrandot Member Posts: 9
    I ordered my F-350 SD, CC on May 11 and took delivery on July 10th. It has the passenger side airbag and it is listed on the standard equipment list on the MSRP sticker. I did not pay any extra for it. The passenger side airbag was never an issue as far as I know.
    By the way, this rig is AWSOME!! The only difficulty I've encountered is the length and learning to make sure I've got enough room to park, turn, etc.. The ride is great and the PSD is getting about 15 MPG right now, mostly city driving. I'm VERY happy with my purchase! Hope all of you are equally as pleased when you take delivery.
  • stanfordstanford Member Posts: 606
    According to Ford, the passenger side airbag is included as part of the Lariat package, optional on the others.
  • KCRamKCRam Member Posts: 3,516
    Brutus,

    That's one of the stipulations I pointed out to checksix. As long as you agree to accepting a price increase, then the dealer is entitled to pass it on. Even in that instance, they should list the increases (invoice, MSRP, and what they intend to change your selling price to), and give you the option to accept or reject. That's just being fair on the dealer's part.
  • KCRamKCRam Member Posts: 3,516
    Another thing about the pass-side aiirbag - Crew Cabs equipped with the pass-side airbag do NOT get the disabling switch, since the rear seat is considered to be equal in size to the front. This is true of any truck that qualoifies for the dash kill switch - if the rear seat is "full-sized (not the half or 3/4 seat of an extended cab), then the kill switch cannot be used. An F150 has a kill switch for the Super Cab, but the F150-based Expedition does not.
  • BrutusBrutus Member Posts: 1,113
    kcram,

    Actually, the cost of the airbag would not have been passed on to me because I ordered my truck with the Lariat package when it was considered standard equipment. Ford would not have charged the dealership more for any order placed prior to Ford changing their policy. However, I changed my order to a new truck (the dually). They could not enter the new order with the airbag.

    On a side note, my patience will likely to start to weigh thin quick, even though I suspect I went to the back of the line since I reordered. I was made an offer I couldn't refuse and I sold my truck today. I'll be renting a car starting tomorrow. I'll be calling my dealer quite often.
  • mroffshoremroffshore Member Posts: 148
    brutus,

    All you have to do is buy the sales mgr. dinner once in a while and suck up a little bit and he will give you a top priority and you will get that truck in 6 weeks or so! HAHAHA

    Mroffshore
  • trap2trap2 Member Posts: 19
    Ordered on May 7. F350-crew-srw-sb-4*4-esof-snow plow prep-v8-lariat-off road-4.1 lsp-tr tow-woodland grn.
    Still no word!
  • pswannpswann Member Posts: 10
    Hi all:

    Just an update. Ordered an F-250 XLT Crew Cab with V10 in Lt Prairie Tan on May 1 and it arrived July 16th!! Took delivery the 18th. It now has a whopping 76 miles on it and I love the ride. When signing the papers my salesman did mention the price increase but made no attempt to pass it on to me. Got the LT265 BSW tires and really like the looks of them as opposed to smaller tires. The V10 seems smooth and powerful. Am very surprised at how quiet the ride is. Having a little trouble with the keyless entry (works intermittently) which should be a fairly simple fix, but other than that I have no complaints. I'll post mpg when I figure it out.
  • pworangepworange Member Posts: 57
    checksix, Like your updates thanks for the info. Doesn't make me feel any better because I'm approaching the top of the list. I ordered on 5/4. It was on hold (whatever that really means) for about 3-4 weeks because of SOF. The dealer told me just before July 4th that I was in the top 5 for his dealership to get picked up. A check on Friday 7/19 provided no new news. Sure wish I knew how much effect on delivery the dealer has, after the order has been placed. I'm still looking forward to picking it up which is why I haven't raised more hell. What purpose would it serve to cancel the order to just have to order again from another dealer. Sorry to vent on line. more to follow - 11 weeks and still no word. Keep up the good work I do appreciate it. This is really a helpful place to go for good information. Thanks to everyone.
  • singer2singer2 Member Posts: 18
    Any change in height due to ordering 265 tires?? Our standard garage is 7x9---can that handle 265's?? Currently ordered 235's!!
    Thanks!! JB
  • AirwolfAirwolf Member Posts: 142
    So, I've decided to purchase an F-250 XLT Supercab LWB v10 4x4. With the goodies, it invoices at $27,506, and I figure with 3% holdback and 5% profit, it should come to 27,889. I thought 28,000 was fair (no taxes, etc.) but they want 28,400.
    Has anyone else gotten closer than $400 difference in invoice and what the dealer wants?
    BTW, I know that Isbell Ford will do it for $99 under. I factored the cost of airfare, fuel, time, and mileage (1700 miles) and thought a dealer would have to come down to $28,000 to balance out Isbell. So far, the dealer is $400 over the difference.

    Any thoughts?

    Thanks,
    Ryan
  • pworangepworange Member Posts: 57
    Airwolf, there are two hidden charges in invoice. One is gasoline, when you leave the lot your tank is full. That charge is on invoice but not MSRP and is not usually shown on the "window" sticker either. The second charge is an advertising fee that is totally legitimate (not necessarily right but legitimate none the less) Depending on the vehicle this could be anywhere between $75 -$150. Secondly if you are working with salesman and not a manager you probably won't get as near to invoice as you'd like. Most dealers (owners) don't share the hold back with their sales staff, any money the salesman is going to make comes out of the mark up over invoice. Depending on the dealer you should easily be able to get the vehicle for 1-2% above invoice, remember to include gas and ad fees in the invoice price before you add the 1-2%. Also if you are going to trade in a vehicle your trade in may be a lot lower depending on your trade in. If your paying at or near invoice for the new vehicle the sales staff doesn't have any room to play games and get creative on your trade in because they've already taken as much off the truck as they can. So unless you've got a real "excellent" trade in be prepared to get 50- 75% of the "Blue book" value of your used vehicle. Its probably better to sell you vehicle yourself than trade it in. Good luck.
  • kirkpamakirkpama Member Posts: 64
    Airwolf,

    I bought an F250 XLT Supercab, LWB, V10, 4x4, Offroad pkg, keyless entry, dual pwr mirrors,
    captains chairs, 6way pwr drivers seat, trailer
    towing pkg, 265/75 tires and spare, passenger airbag, 5 speed, privacy glass,CD & Cassette, Trailer hitch, & Sliding rear window. It invoiced for $26,100 and they sold it to me for $26,600. The holdback is built into the invoice so you should not allow for it. They usually sell for $49 over invoice, but on the 99's they want $500 over invoice. I bought it from Turnpike Ford in Marmet WV. It took 7 weeks from when the order was places.
  • laverntonkinlaverntonkin Member Posts: 8
    pworange

    Hope you have better luck with the SOF than I did. After 3 months and 5,000 miles I got tired of fighting with the dealer about vibrations and problems with the SOF. It sometimes kicked in at odd times (50-60 MPH) on dry pavement (ouch). Then I got stuck a few times when it wouldn't work at all. The front end would bind in close turns with the hubs in AUTO.

    The truck is now sitting on the dealer's lot pending legal action.

    On a more positive note - I liked the truck otherwise so much I bought another one - Obviously without SOF.
  • trap2trap2 Member Posts: 19
    I paid invoice.. they'll still get $900 back at the end of the year. I just hope I have my truck by then!!!
  • harold2harold2 Member Posts: 14
    just took delivery of 99 f250 4wd w/5.4L (short bed). Truck has a harmonic vibration between 52-62 mph. anyone else having this problem?
  • mikef150mikef150 Member Posts: 35
    I talked to a friend who ordered a F350 SC PSD 4X4 Lariet longbed sometime in January.....he still has not recieved the truck.
    BTW...250 miles now on the 250 PSD...have yet to fuel up...will post mileage ASAP...Still can't believe how smooth the truck rides! Also the sound system is awesome...AM/FM CD & Cassette.
    -MikeF150
  • BrutusBrutus Member Posts: 1,113
    harold2,

    I read in another website that the engine gets loud around peak rpm. I want to say that I read that was between 2,300 rpm until about 2,800 rpm. It's very quiet above and below that rate. The post I read was about the V-10, not the V-8.
  • mharde2mharde2 Member Posts: 278
    Anyone buying a truck or car in the Dallas area don't deal with Village Ford of Lewisville. You will walk away from that place feeling like a victim of a crooked carnival game. They will use every high pressure technique in the book, plus some of their own. Worst place I have ever delt with, and I've seen some doozies....Just FYI
  • bonvecbonvec Member Posts: 11
    Received a quote from dealer on paper that lookes like a invoice but says at bottom this is not a invoice. Anyway the model # is F36 and says this is a 4x2Chas/C141Wheelbase and has the v10 as standard equip. I can't find this model here or at kellys I was assuming I would be quoted a F32 but didn't notice it on the invoice until I got home
  • gmacegmace Member Posts: 31
    You can add my order to the list of undelivered. I ordered an F350 Lariat, 4x4, CC, V10, ESOF, 3.73 ltd. slip back on March 25 and still have no build date as of last week. The dealer said all their orders have a priority code of 10 which is the lowest number (highest priority) they can assign. The deal on price we came to was $1000 over wholesale. That was when the truck was supposed to be delivered to Arizona in 90 to 120 days. It might be time to renegotiate, or go to Phoenix and try to get a deal on a stock unit of the lot.
  • queenmsqueenms Member Posts: 26
    I am going down to order my Lariat on Friday and need to ask if anyone has heard of a "HOLD" placed on all orders of Lariat Model Super Duties ostensibly for problems with availability of the seats? I'm being told that all Lariat models are on hold right now by the dealer.
  • brandotbrandot Member Posts: 9
    I've had my F-350, CC with PSD for two weeks now. We took a short trip to Utah and pulled our 25' travel tailer (not a light weight.) I'm thrilled with the truck. I didn't know the trailer was there. I cruised at 65-70 on the highway, using cruise control wihout any problem. I am getting about 13 MPG at this point. I didn't experience any "hunting" on grades. The truck is so easy to drive my wife enjoys it too. I couldn't be happier with the rig. The ride is smooth, seats are pretty comfortable and generally just a pleasure to drive. I've got the 2WD so I don't have any of the problems with the 4WD and SOF. I sure get a lot of compliments on the truck. To me, the two tone sure dresses it up. No complaints yet. Needless to say the PSD is one powerful engine!
  • gmacegmace Member Posts: 31
    Markus,
    Your dealer says Lariat models are on hold and my dealer says my Lariat order is clean and has no holds. Sounds like I'm getting B.S. or have an uninformed dealer.
  • trap2trap2 Member Posts: 19
    Ordered my F350,v8,Lariat,crew,swb,esof,4.1ls on May 7th. My dealer called today with a vin #, said my truck will be here around August 17th.
  • stanfordstanford Member Posts: 606
    Trap2:

    What were your reasons for going with the V8 instead of the V10? Just curious.
  • spaceacespaceace Member Posts: 1
    Haven't seen many 250 crews out there
    Got a 12-16 week delivery which is from the high volume dealer in 5 states.
    The other jerks couldn't even get a crew cab allocation.
    Will wait and see what comes...captive shopper...GM on strike and Dodge has no crew.
    About $800 over invoice is really doing good with no trade
  • richflynnrichflynn Member Posts: 147
    Brutus,
    My dealer told me to come and see him if I sold my truck before the delivery of the new one. He offered a clunker if needed at no charge. You'll have to carry insurance. You may want to try that with your dealer.
    Rich
  • stanfordstanford Member Posts: 606
    I just talked to Prestige Ford in Dallas -- they're offering no-wait for the company to pick up the build order -- 5-6 week total turnaround. Haven't talked much about price yet though. If they're more than $500 over invoice I'll just go through Isbell and wait.

    I did find out that they're the #1 F-Series dealership in the world (as of about last week). Explains their allocation. The've got well over 1,000 F150s in stock. And like 10 SDs. Sigh. I got a call at 4pm to take a look at a 350 that came in -- by 6pm it was sold (4x4 cc drw, but not lariat). What a market.
  • trap2trap2 Member Posts: 19
    Stanford,
    I've got the snow plow package and trailering package, couldn't get the V-10. Has something to do with the weight distribution with the crew cab and the extra weight of the engine (same with the diesel).

    Trap
  • swandersswanders Member Posts: 8
    just wanted to post this update. placed my order 4/1/98 and took delivery 7/17/98. i've put 2300 miles on it and am averaging slightly over 12 mpg. truck drives fantastic and has plenty of power. esof works just fine. only grip is the overhead monitor which shows avg mpg, miles to mty, outside temp, etc., is awkward and hard to read. i can live with it. this is a truck!
  • singer2singer2 Member Posts: 18
    TO: richflynn, checksix, swanders, etc----
    Per Mgr. at local Ford Dlrs. in Q-town, Pa., I receive word just today(7/30) that the Ltd.Slp. is definitely avail. with the 3.73 axle, V-10 engine.Their reports show nothing about a hold 'til Sept. Concerning the need for Ltd.Slp., two service techs suggested that for $270, the option is a good idea. 4X4 simply means the front left tire and the right rear tire are driving the unit. If either one of them slips, on ice or whatever, the drive energy is transferred to the opposite tire, meaning either the right front or left rear tire will take up the slack. I personally will be towing a fifth-wheel, so it warranted covering all the bases. Option code for Ltd.Slp is XC1. Currently, the dealership is discounting the unit 12% under invoice price. We shall see.
    Thanks for the help "checksix" I'll keep you posted with an upcoming VIN #.
  • stanfordstanford Member Posts: 606
    How do they get away with charging 12% under invoice? A) Their holdback isn't that much, and B) why on earth would they bother when they don't have to do that to sell the vehicles?

    Or did you mean 12% under MSRP?
  • checksixchecksix Member Posts: 28
    Got a VIN # from the dealer today, with a del
    day Aug 10.-no lim slip
    HE says Ford is still saying the limited slip
    3.73(XC1) axle will be put on hold till 08/03/98
    That's less than a week from now, so you should be ok.
    The 3.73 lim slip with PSD engine has been available from the git go.
    You would think the same option for the V-10
    would be simple. Maybe it was an engineering
    decision.
  • BrutusBrutus Member Posts: 1,113
    The 3.73 limited slip has always been an available option with the F-350 V-10 SRW. In previous discussions, none of us could figure out why it wasn't an option for the F-250 SRW V-10. Ford did make it available for the F-250 starting in May, but as the previous post indicates, it appears that it is currently a "hold" item.
  • stanfordstanford Member Posts: 606
    Also, there doesn't seem to be a way to order the L/S with 3.73 gears in a DRW 350. Don't ask me why. Has anyone sucessfully ordered this combination (in 4x4 btw)?
  • queenmsqueenms Member Posts: 26
    Stanford,
    Ordered my truck yesterday and was told that there is no option for a 3.73 limited slip ratio axle offered in the F-350 CC DRW. Thats why I went with the 4.10 Limited Slip Axle. I was also told that the way to get a Super Duty faster is to order the XLT and stay away from the Lariat trim package. I stayed with the Lariat.
  • BrutusBrutus Member Posts: 1,113
    The 3.73 L/S is not available in the F-350 DRW. I opted for the 4.30 (V-10 engine) to get the L/S. My guess is that they figur that anyone who needs the duallys will need the lower ratio. I wanted the 3.73, but after thinking about the weight of this camper, my guess is that I will be glad I got the 4.30, especially on trips through the mountains. I also stuck with the Lariat.
  • queenmsqueenms Member Posts: 26
    You will really appreciate the 4.30 with the camper & gas engine. Everyone behind you on the Alaska Highway will too!

    I'm envious . . . I am at least another year and a half maybe two years away from going back home. I hope that you have a safe and uneventful trip home Brutus.
  • stanfordstanford Member Posts: 606
    I may go with the 4.10s and change the gears out. I was looking forward to the slightly better mileage, and the reduced revs at highway speeds will be very nice (I've got 4.10s now). 4.30s with gas would be better than 4.10s with diesel (more available RPM).

    I'm going with the Lariat too. What kind of deal were you able to get in Houston? I'm trying to get a decent price from a high volume dealer so I can get my truck in a timely fashion (Prestige is quoting 5-6 weeks top -- their allocation is huge so there's no delay there).
  • singer2singer2 Member Posts: 18
    In basic terms--the F250, V-10, CC, SRW, plus I suppose just about every available option is selling for $29,499 here in PA. The loophole or catch is that I'll be leasing---so whatever the market % is at the time of delivery, not at the time of signing. We're currently at $369. Certainly subject to change!! JB
  • greg101greg101 Member Posts: 6
    Well guys here is the story, I ordered a F350-srw-crewcab-V10-longbed -2wd-xlt- on 5\28\98 in so.cal
    and still waiting...
  • AirwolfAirwolf Member Posts: 142
    They've got one of those (diesel manual) on the lot here in Naples Florida, and they can't sell the thing!

    Ryan
  • singer2singer2 Member Posts: 18
    Real people, real times, and real facts concerning availability of Limited Slip with the V-10, 3.73. Thanks!! JB
  • BrutusBrutus Member Posts: 1,113
    I just got off the phone with Jim Isbell. Nice guy. He has 24 trucks on order. It sounds like he may only get one ordered pulled per week. I discussed the priority issue and indicated that I was certain that people had their orders pulled that had ordered after me. He said that most of them were the lower demand trucks, like the XL work trucks, although he admitted that Ford had pulled orders of similar trucks that were ordered after mine. He said he didn't know why, but I suspect this wasn't the total truth.

    Anyway, he said that my truck is next in line although there are, of course, no guarantees. I admit that I feel that if I had not called several times this week and eventually got through to the boss, my order would not be next in line. I suspect my order is the oldest one he has, so when I finally started making a fuss, he probably felt obligated to give me priority. If I had rocked the boat earlier, I might have had the order pulled earlier. I'm now a firm believer in the "squeaking wheel gets the grease" saying. God help the next dealer I order a truck from.

    Jim Isbell looked over my order and said that there were alot of options that have generated delays along the way such as the ESOF, the Lariat package, the V-10, and now the duallys. Although all of these didn't result in a "hold" status, he indicated that because of the demand, orders that did not have these options were often pulled regardless of whether they were placed after mine.

    Although I still have no guarantee of a build date, I did walk away from the conversation feeling that Jim Isbell was a decent and sincere guy, not a slick salesman spouting a line that the customer wanted to hear. We'll see if that results in my order getting pulled anytime soon. The best case scenario is that it will get pulled next Friday, although I would be happy if it gets pulled in the next two weeks. If that doesn't happen, I don't know what my next step will be.

    By the way, I don't know how you want to show my order date. Isbell's computer still reflects the 3/23 order date, even though I changed the order. It as if I just added an option. As far as Ford knows, and as far as the dealer is concerned, my order was placed 3/23, irrespective of the change.
  • BrutusBrutus Member Posts: 1,113
    I wouldn't be overly concerned if you recently ordered from Isbell that your order is 24 weeks away since he may only be getting one order pulled right now. It sounds like that number should start going up in the not too distant future.
  • longhairlonghair Member Posts: 72
    I'm going to jump in, having just found this site...
    I ordered my truck on 3/30.
    (F350 4x4 CrewCab DRW 8'bed XLT diesel, Automatic PTO, BlackExt, GreyIn, keyless entry, idle control, 4.10 ltdslip, esof, tintwindow, towpkg, pass airbag, powertowmirr, 6waypower captains chairs, AT tires, HD suspension, offroadpkg)
    at the time, I was told 6/8-6/20 delivery at that time.
    Hasn't shown. I hassled the salesman 6/20-7/20 and he really didn't provide much good info, but did say that "it's not a clean order" meaning something on it wasn't available.
    Rumors on other discussions suggested it was the idle control and the cloth captains chairs.
    (I wanted it all, but not the leather - the dogs will chew leather, but they're good with cloth)
    I didn't hear from my salesman for the last few weeks, found that he left that dealer.
    His replacement is now telling me that all the parts are now available, and it should be submitted to the factory week of 8/17.
    He then says it will take 1-2 weeks to get built, 2 weeks to get shipped, and 1 week for dealer prep.
    (The dealer prep includes two days for installation of LoJack and an aftermarket alarm by third party electronics dealer)
    That adds up to sometime mid/late September. Boy am I glad I started this before the old truck died.

    Meanwhile, I drive past the dealer's lot everyday, and I see that any XLT SuperDutys that do show up are all leaving the lot within the week.
    XL's (and some of them are fleet models with standard -ugly- headlamps) are lasting about 2 weeks.
    I haven't seen a single Lariat on his lot yet.
    I certainly suspect that if he has allotments, he's using them for lot trucks that sell fast.
  • gobrownfishgobrownfish Member Posts: 44
    Getting ready to order a F-250 Supercab 4X4 swb
    with V-10 in Lariat Package. Been told only
    leather available is the tan, but have seen
    pictures with grey, can anyone comment ?
    Also been told to expect delevery in 8 weeks, been
    reading some different stories here. Sure hate to
    wait half a year on delevery.
    Also, what a shame Ford has forgotten how to make
    a good looking two tone pickup truck. After years
    of having the best looking two tones on the road
    Ford is now staying with the lower accent.
    Any comments are appreciated.
  • footefoote Member Posts: 11
    I am going to get in at this time. I ordered my truck F250 super cab, XLT,4x4, PS, auto,short box, on 6/24/98. My dealer said to expect it about Sept. 1. I was sure this was bull, On 8/6/98 the dealer called and said my truck was in. I couldn't believe it, 3weeks early! Having driven it for 2 days, it is great. If your looking for on in Michigan, Vanderhyde Bros. in Cedar Springs does a good job.
  • stanfordstanford Member Posts: 606
    Leather is available in tan only. This is the reason that some colors aren't available in the Lariat package -- they don't go with the tan interior.

    I agree with your comments on the two-tone, personally. The overall color choice for the SD is pathetic as well.
This discussion has been closed.