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Cadillac CTS/CTS-V Transmission Problems



  • gmcustsvcgmcustsvc Posts: 4,251
    I apologize for your frustrations you experienced. If you need anything please feel free to email me.
    GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,251
    I apologize I do not know what the outcome was. If you would email me your VIN, current mileage, involved dealer, and a description of your concerns and experience I would be happy to look into this for you. I look forward to your response.
    GM Customer Service
  • my 04 has a delayed shift from park to drive when it sits over night,its as if when you put it in drive its in nuetrual, rpm goes high when you step on the gas pedal, then after about 5-6 seconds it goes into gear, but only after sitting all night after that it works fine,it started at around 75 thousand miles now has 91, brought it to the dealer many many times while under my extenended warranty but as usual the tech couldnt duplicate it because no codes were found, i mean what is this the tech cant find or fix anything unless a code tells them whats wrong. the last time i brought it in the service manager was able to duplicate it but still the tech couldnt figure out what was wrong so he said i needed a flush and filter change, i new it wouldnt solve the issue and it didnt, only to put me 360 dollars more in debt,i said i want this fixed while my warranty is active, now it isnt and im pissed, screw cadillac.
  • I have a 2011....5500 miles on it. My gas pedal got stuck for about 3 miles on the interstate during rush hour. I was topping speeds of 110 mph. Anyone else out there have a similar problem??? My local dealer has corporate involved. Got to admit, scared to drive it again if they can fix it. Do I need to contact a lawyer???
  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaPosts: 57,564
    why didn't you turn the key off? :surprise:

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  • You lose control of your steering and braking ability!!!
  • gmcustsvcgmcustsvc Posts: 4,251

    Glad that you’re okay! Keep us posted on your progress with this issue.

    GM Customer Service
  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaPosts: 57,564
    edited November 2011
    No you won't. You have a vacuum reservoir to give you a few power-assisted pumps. and you should be able to revert to (very difficult) manual steering.

    A very unnerving experience, to be sure, but better than killing someone at 110 mph!

    MODERATOR --Need help with anything? Click on my name!

  • 4drz064drz06 Posts: 1
    edited December 2011
    I also have a 2005 CTS V that has developed a 6th gear vibration. (#PIP3425)

    I have a third party B2B warranty but I just had it to the local Caddy dealer and got nothing but the runaround from both the dealer and the warranty company. They did the usual Road Force balance of the tires and then wanted to balance the driveshaft which I told them I wasn't paying for it unless it fixed the problem. They didn't want to take the chance, so I picked up the car. The warranty company is saying they'll repair whatever the dealer is saying is bad but the dealer isn't saying whats bad and claim they have no records of this problem existing.

    Can you PM me to discuss further.
  • hi i am replying to post 137 david780a both my 04 cts with the 5l40e transmissions are slipping before they go into gear after they sit over night but not every night ,when it is cooler at nights it seems to be worse. Than the transmission works flawlessly from then on some GM trans tech should be able to tell us what is exactly going on with our transmissions remember people this a transmission (Thread) please stay on transmission problems. THANKS for anyones help on our problems K9will
  • i don,t understand where did i post anyones email on here, (note i have knowones email to post ,enlighten me more with a little more detail about what you are refering to THANKS for the info
  • Kirstie_HKirstie_H Posts: 11,025
    You didn't, so I'm not sure what you're referring to in that post. No one said you posted anyone's email.


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  • im new to this it was under (Post a Message) I read it and thought it meant i had sent a personal security email message. Thanks for the heads up
  • I recently started having issue with transmission on my 2003 Cad CTS. On cold mornings after I start it and let it idle for a couple minutes, then put in drive and give it gas, it won't move right away! Scary feeling!!!! The Cad dealer recently put in a new starter after it wouldn't start but discovered the starter wasn't the problem! 3 days later after the car wouldn't start again, they put the old starter back in (or so they said) and then put a new battery in and it starts fine again but NOW I am having the transmission issue!! It takes way longer for it to shift into the next gear now when I'm driving too. Never had a transmission issue before the dealer messed with the starter! Frustrated in Austin!!!! Suggestions???
  • sounds interesting it could be possible they disturbed something, the starter i very close to the trans could have knocked a wire or sensor loose, but do you always let your car warm up before you take off , most people start motor put in gear & take off, if you do thats fine just seems unusual, keep us posted
  • i have 04 cts with auto trans that slips at cold start up in mornings after it sits over night starting to get worse but it is also getting colder at nights
  • I have a 2005 CTS with just about 72k on it. The car when goes into second goes hard i brought it to the dealership and they told me that i needed a new torque converter so they replaced it, well that was last month, it is still happening btwn 20-30ish mph is when it does the kicking into gear. anyone know what this could be could it be my transmission falling apart???
  • k9will2k9will2 Posts: 15
    good news it is not falling apart, but what did dealership say after you told them it is not fixed, also tourqe converter should not make it shift hard into second gear did you put transmission in sport mode and ck how it shifted then also you have snow mode it will start out in 3rd gear that would skip second gear altogether, i think the shifting is done with electric solinoids, maybe a GM trans tech can tell us for sure, but look on other forums to see if other people have had same problem, also in the mean time found out what transmission you have in your car makes a big difference when comparing problems with other people, the dealer knows what trans you have in it by the VEN #
  • Samor2005,
    Have you had any luck in getting this diagnosed, or repaired, since your last post?
    GM Customer Service
  • i brought it back to the original dealership which is a mercedes dealer and they said that there was nothing wrong with the car that they fixed it. one of the mechanics said (with an attitude) it must be the driver its not the car. the cadillac dealership is the one that told me that my car is working more than its suppose to when it shifts they said it is grabbing second gear too quick and that this problem is more of a nuisance and it wont harm my car they also said that my transmission is fine. a few people i know told me it sounds like i have transmission problems. i have no idea what to do from here i feel like the caddy dealership is telling me everything is fine so when my transmission goes ill have to give them 6k for a new one :( i looked on other forums and no one has any problem like mine
    i have always wanted a CTS and i finally get the car of my dreams and seems like its nothing but problems but if i would have bought a 97' honda coupe i wouldnt have any trouble!!
  • If we can assist in following up with your GM dealership, please let us know via email. We'd get a Service Request established, and so would need information like your name/Edmunds username, the last 8 digits of your VIN and current mileage, and the name of your dealer.
    GM Customer Service
  • Well, the issue is back again, and worse than before. Dealer is still not sure what hte problem is. At first they suggested it might be caused by the catalytic converter. That ended up not being the case.

    Now they say they *think* it is caused by a timing chain issue. But are unsure this will fix the problem unless they replace the timing chain and all its components (gears, tensioners, etc), which is a very labour and $$$ intensive repair. And even then they are not sure it is going to fix the problem.

    So far all the "solutions" have been a fix to the symptoms, and not the root cause of the issue. The vehicle is now two years out of warranty and has been costing me a bundle to "fix". The issues started under warranty, but the dealer says they cannot fix it under warranty even though the tranny is new (less than 20,000 kms on it). The vehicle has less than 79,000kms on it.

    Its beginning to look like this 2006 CTS (V6 2.8L) is nothing but a big lemon.

  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    I'm sorry that this problem persists, troymorehouse. I would offer to assist further, but noticed that you have been using kilometers as a unit of measure and am guessing that you are Canadian? Have you contacted GM of Canada (Customer Service for Canada)? I would recommend doing so! They can be reached at 1-888-446-2000 (Hours: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST).

    All the best,
    GM Customer Service
  • I was in contact with GM Canada, and was told that they are reviewing the case, and have instructed the dealer ship to cease work on the car while they do their review. Its been several days now, and i have not heard back from them (I've called and left a few messages)

    Unfortunately this leave me with out a vehicle (which i need for work, among other things). And I hate to have to rent yet another vehicle (I've had rentals almost more than this car for the past while) at my own expense again.
  • Thats what they did to mine (2006 CTS). replaced the torque converter. worked for a while, but then it came back 6 months later. they replaced the transmission. Worked for 6 months then the issue came back. They updated the TCM software and worked for another 6 months, but the issue is now back AGAIN!

    Now they say it is the timing chains (or they think it is the timing chains). Unfortunately the vehicle is now out of warranty, and GM is pussyfooting around the issue.
  • I had the torque converter replace in november and this week (5 months later) the car started shifting hard into 2nd gear again and now there is a metal rattling noice until the car shifts into 3rd. im not sure what i should do the car has 78500 miles on it. i ahd brought it to a caddy dealer and they said nothing was wrong with my transmission. i really dont know what to do from here :(
  • Well my transmission is slipping when it goes to 2nd gear i called GM and there isnt anything they will do. so looks like its time to give up the caddy :(
  • instainsta Posts: 1
    just had mine done (2004), bill was 1440.00, that included all fluids added and two flushes of the system.
  • jgibby69jgibby69 Posts: 1
    I am having the exact same problem. I put it in gear, push the gas and nothing. Its as if it is in neutral. Engine just revs up but don't move. I have no leaking, no noises, etc. Having a mechanic look at it tonight. Hoping its an easy fix????
  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    I hope your mechanic is able to get to the bottom of this for you, jgibby69! If they are with one of our dealerships, we'd be happy to follow up with them if you like. Either way, we look forward to an update!

    All the best,
    GM Customer Service
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