2013 Chevrolet Camaro 1LE
kimber_marin
Member Posts: 1
Has anyone ever had a problem with the 2013 Camaro not turning off when you have taken the key out of the ignition? My Camaro has been running since 8 oclock this morning with out the key in it and will not shut off!!! Waiting on dealer to come pick it up and bring me a loaner!
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Have you had any success getting this taken care of since your post?
Sarah, GM Customer Service
http://www.edmunds.com/chevrolet/camaro/2013/road-test.html
sales guys had me put it in drive roll forward and reverse, put it in Neutral and then slam it into park. It worked but he said get it in the next morning. I went to the dealer the next morning and when I got there it wouldn't shut off again so at least I didnt sound crazy. They gave me a loner and I am waiting for them to get back to me....What finally happened with yours? Did they tell you?Thx
How are things progressing at the dealership with your Camaro? We're sorry to hear about these concerns and if there is anything we can check into further, don't hesitate to email us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
I picked up the loaner yesterday. But I just received a call from GM 10 minutes ago on who is working on the case and they said they spoke to my dealer and said the service department said that it's not happening anymore, but they havent told me that. I was told by GM that I may have to pick it up and wait for it to happen again. I guess I will see what happens. I really appreciate your input and I am so glad this happened to someone else becuase I dont want to sound crazy. Its just so weird. I have owned 5 Camaros 1997, 2001,2002,2010 and now 2013. They have all been great cars thats why I keep buying them. Thanks so much!
There already is a GM rep working on the case.
I'm sorry that you're having issues with your son's vehicle and your experience at the dealership has been frustrating as well. I'd like to work with you on this issue. If you could email me your full name, VIN, mileage, and the dealer you're working with at socialmedia@gm.com [ATTN: Amber], and I can work with you in getting more information regarding your concern.
Regards
Amber N.
GM Customer Care