-September 2024 Special Lease Deals-

2024 Chevy Blazer EV lease from Bayway Auto Group Click here

2024 Jeep Grand Cherokee lease from Mark Dodge Click here

2025 Ram 1500 Factory Order Discounts from Mark Dodge Click here

GM IS THE WORST ALL THE WAY AROUND!

mr06lsmr06ls Member Posts: 2
edited April 2014 in Chevrolet

STAY AWAY FROM GM! my 2006 impala with only 79k i bought new and have kept up all maintenance on and was lady driven has a bad transmission and i contacted gm customer service directly and told them that a transmission with less than 80k shouldn't fail especially since i have done all required maintenance considering im now out of warranty. i was then told that in order for gm to "help" me i would have to take the car into the dealer and have the problem diagnosed. at first i was told the diagnostic fee was $139....after going back and forth with gm customer service i got them to waive the fee. so i limp the car over to the dealer only to be told that the diagnostic scanner showed 3rd gear having a problem but in order to be able to tell me EXACTLY what the problem is, they want to charge $860 just to tell me what needs to be replaced. so if i was paying for this they would expect $139+$860 which equals $1000 JUST TO TELL ME WHAT NEEDS TO BE FIXED! AND GM SAYS THEY'RE WILLING TO PAY FOR ONE HOUR OF LABOR AS A COURTESY! GEE WHIZ HOW NICE OF THEM! I PAID $23K FOR A BASE IMPALA (RIP OFF BUT I NEEDED A CAR SO DEALER SHAFTED ME) that has taken a dump at under 80k miles! CHEVY SUX AND SO DOES GM! ill be spreading this along BTW

Comments

  • rkamararkamara Member Posts: 2

    I was a GM loyal customer but I am rethinking my loyalty given the trouble I have had with the Chevy Impala 2007. I would recommend people to stay away from GM cars given my experience. I am concerned about the poor quality of engineering of the GM cars. I loved GM but I was disappointed by my car. Please advise.

Sign In or Register to comment.