We are aware of the login problems affecting the forums, and appreciate your patience as we work on a fix.
Did you recently purchase a new Tesla, Rivian or Lucid vehicle directly from the manufacturer and willing to share how your experience compared to previous vehicle purchases made through a traditional dealer? A reporter would like to speak with you; please reach out to PR@Edmunds.com by 2/19 for details.
2005 Mercedes-Benz CL65 AMG Long-Term Road Test


We towed our 2005 Mercedes-Benz CL65 to the dealer following an Active Body Control (ABC) failure. Here is what happened.
Tagged:
0
Comments
Edmunds did zero research as to what the problem was, and what the best fix would be. Something that anyone with an internet connection and search engine could have done.
We needed mieden's expert comments to shed light on it.
Instead what we got was, paraphrased, "excellent service from the dealership for $1200". When in actuality they should have informed the customer (Edmunds) of the service concerns for the ABC system. Edmunds acted like your typical uneducated customer. Maybe this was the intention - to show how regular folk would be treated - but if that was the case shouldn't Edmunds have also then shown what should have happened?
Otherwise what is the point to this? The only real lesson learned was from a commenter to this site - mieden . All we learned from Edmunds was to take it to the shop and open your wallet.
I am undecided if this is just lazy "journalism" or incompetence.