10,000-Mile Service - 2015 Porsche Macan S Long-Term Road Test

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10,000-Mile Service - 2015 Porsche Macan S Long-Term Road Test

Our 2015 Porsche Macan S quickly racked up 10,000 miles, and we took it to the dealer for its first service and a few minor repairs.

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chol92594

I know it's a Porsche, but that's still a pretty costly routine service. At least they covered the sensors and infotainment update under warranty, as would be expected.

kirkhilles1

Wow, that's cheap for tires... what??? You didn't get tires with that for $400? It was just your 10K service? Are you mad? You MUST give us a breakdown of those labor charges. Sucks that it needs 9 quarts of oil. Worth it to change it yourself if you can save $50-$100 by doing it yourself. Gotta love that $33 oil filter too. Geez.

boloti

When you get a "free" loaner for 5 days then it all makes sense. How much is rental price for a Cayenne ? I'm sure it's more expensive then $90 per day...

boloti

Just checked: Hertz list Cayenne rental for $2115 per week. Perhaps could be found cheaper...

dvanos

$9.72 for an O ring? WTF??

fordson1

boloti said:

When you get a "free" loaner for 5 days then it all makes sense. How much is rental price for a Cayenne ? I'm sure it's more expensive then $90 per day...

I'm sure the owner didn't request that this whole process take 4.5 days, either. Maybe the dealer should have hung onto the car for a whole week - then they could have charged them a couple grand, huh?

boloti

fordson1 said:

boloti said:

When you get a "free" loaner for 5 days then it all makes sense. How much is rental price for a Cayenne ? I'm sure it's more expensive then $90 per day...

I'm sure the owner didn't request that this whole process take 4.5 days, either. Maybe the dealer should have hung onto the car for a whole week - then they could have charged them a couple grand, huh?

One should understand that somebody must pay for the loaners. Hence the prices for the service.

fordson1

Let me put it another way...the fact that they took that long to do the service does not make the price they were charged a good deal. The dealer better be able to justify the price they charge me for service on the quality of the service. If they're telling me they have to charge me that much to pay for the loaner I drove while they worked on my car...it's not going to go well for them.

boloti

fordson1 said:

Let me put it another way...the fact that they took that long to do the service does not make the price they were charged a good deal. The dealer better be able to justify the price they charge me for service on the quality of the service. If they're telling me they have to charge me that much to pay for the loaner I drove while they worked on my car...it's not going to go well for them.

This makes sense. That's why it's called "free loaner". I do agree that the price is quite high. But when a customer demands great (not necessarily quick) service, including premium ~$100K car as a loaner, then money must come from somewhere to pay for this. That's what I'm trying to say here. If this is something which does not work for the customer, there are other choices of manufacturers with better value for the money.

kurtamaxxxguy

The engine requires 9 quarts of oil ???? Does Detroit V8 iron require that much oil? FYI I've gotten free loaners for my Subaru maintenances, with the service price coming in well under that of Porsche. But then again, this is a Porsche we're talking about = no reason to expect bargains for the joys of a near race ready CUV/hatchback/whatever.

mcesarey

kurtamaxxxguy said:

The engine requires 9 quarts of oil ???? Does Detroit V8 iron require that much oil? FYI I've gotten free loaners for my Subaru maintenances, with the service price coming in well under that of Porsche. But then again, this is a Porsche we're talking about = no reason to expect bargains for the joys of a near race ready CUV/hatchback/whatever.

Requiring that much oil is a good thing. This is a dry-sump oil system and they typically have a much greater oil capacity than wet sump systems, and the oil lasts much longer due to being in the engine less often. As far as Detroit V8 iron (aluminum) goes, my Mustang takes 8 quarts, and I'd trade it for a Porsche in a heartbeat

kirkhilles1

It IS crazy to see that $400 oil changes seem to be the "norm". In terms of this being a $60k vehicle that you should expect those type of charges, keep in mind that a fully loaded MDX will cost that but won't cost anywhere close to that in maintenance. It IS, however, a Porsche. Clearly, if you can't afford to pay for the Macan in cash (NO loan), you can't afford it. You should be able to afford a Cayenne Turbo too. I've read $400 oil changes, $1,000 "minor" maintenance and $2,000 "major" service. That is, of course, while it is still under warranty. If you don't have $10k in an account reserved for maintaining a Porsche, you probably shouldn't buy one.

nyccarguy

The first $418 oil change is just the beginning. Just wait for the $350 tire rotation (Jack Daniel's Porsche in NJ) that comes with the next $418 oil change. The fun really gets going after the 30K mark (if it is similar to Cayenne) - Oil Change (30K), new tires (35K), another oil change & tire rotation (40K), don't forget brakes (pads and rotors) and then the first MAJOR service that requires new spark plugs, air filter, cabin filter, oil change... All that being said, Porsches are remarkable vehicles!

eurocarlover19

Most people that buy Porsches don't balk at these prices(it is every 10k miles and many don't drive that amount in the course of a year). Besides, you do have the option of purchasing a Porsche Maintenance Plan that will cover oil changes/spark plug replacements for 2yrs/20k,3yrs/30k and so on. Won't cover brake pads/rotors though.

arcticbluetsx

I've driven my Acura since it was new in 2007. The dealer's loaner fleet is owned by Acura corporate, not the individual dealer. I'm not sure if this is unique to Honda/Acura, bur if this is standard for the industry, then the cost of the loaner should not factor into the cost of the service that the customer pays. As far as maintaining the loaners, it is rare that I get a loaner that does not have some sort of warning light on the dashboard, which does appear to be the industry standard, unfortunately. That also applies to my parents' Lexus loaners, so maintenance cost for loaners is clearly a non-issue as well.

dan_acosta

My 14 Sierra takes 8 or 9 quarts, the dealer charges about $50 for an oil change and tire rotation using a synthetic blend oil. The first 3 services were free, they did a good job, so I've been paying for the service with them since. 37,500 trouble free miles in 16 months. $50 for an oil change and tire rotation on a $50K truck seems reasonable. Since you paid $400 for the same service on your Porsche, does that mean you paid $400k for the car? And yes, GM offers free loaners if you need warranty work but without jacking up the service cost. It's been almost 40 years since I've considered a Porsche, clearly they are out of my price league now.

tomas1614

It is all relative. Some people can afford a high-cost car others cannot. Let us not forget what less expensive cars may cost for maintenance.
I have a Mazda CX-7, $24,000 MSRP. The dealer wanted $760.00 for a "30,000 mile maintenance" and $130.00 for a "Cabin Filter Replacement".

kurtamaxxxguy

General question: I wonder what impact the 9 quarts of oil have on engine warmup time (is the dry sump reservoir connected to the engine other than by oil transfer lines?).

mr_macan

I own a Macan and previously was introduced to Porsche service costs and requirements with my first Porsche, a 2013 Boxster. I find it a very good value to pick up my cars washed, cleaned, serviced for 400 and getting to drive Cayanne's, Panamera's, 911's while they are doing it. If you can experience it you will "get it"

cu74

Is there any reason not to supply your own Mobil 1 and filter for the 10k check? For that matter, can't any Porsche-certified shop perform the check? Or am I just being cheap?