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Nissan Murano Maintenance and Repair



  • vick99vick99 Posts: 1
    I have a 2009 Murano with 15,000 km. Same problem started back in Dec '08 ... no temperature control (only HOT) for 2 months before they could get a part from Japan. The dealer replaced a control module of some sort but that has not corrected it. The problem is intermittent now.

    The dealer has contacted Nissan Canada & they think it my be related to a sensor that's on the dash. They have some tests they'd like the dealer to perform next time I'm in for service (mid May).
  • lja77lja77 Posts: 1
    YES! My 2006 Murano has the same issue - the sun visor won't stay up and drops down immediately. It's very difficult driving with it in the way and it's a serious safety issue. I've tried calling the dealership and the part is over $300!! Seems ridiculous. I'm actually considering just removing it altogether. Any suggestions?
  • sanerjsanerj Posts: 1
    There is a grinding noise coming from the right side of the engine compartment when the car starts. Not knowing anything, it seems to be coming from the belt pulley area. I have 43,000 miles on it. Does this sound familiar to anybody?
  • baldwin3baldwin3 Posts: 121
    Reply to 2133: Totally apologize for not getting back...but since problems for Murano have almost disappeared, I have not been actively checking in. My warranty was purchased at my dealer, Central Valley (Modesto, CA) and was the highest...Security Plus Platinum preferred, and cost $1,800. The vehicle was perfect at the time, had 45,000 and the lease had ended and I decided I wanted to keep it for 7 years (it was at 3 years). It covers most everything, and I will get to see how "honest" it was...when I go down July 20 to selling dealer, for the 60K go-over, plus the driver side automatic key has failed and to lock we need to manually stick in a key...classic electronics...back to where I was in college...a KEY. This is covered on Platinum Plus, because I knew how much it costs if a door window or lock the labor to take off a door panel is huge.
    I will post again after "the experience"....and hope I have good news, and I will definitively spell out the Policy I bought.
    Other than that, the Murano 05 has been bulletproof, as was my 01 Pathfinder which after 110,000 miles I traded for an 09...sold at a huge discount...because I needed more HP to pull our boat here in the Sierras at 5,000feet.
    Back shortly. Apologize again for delay. John Baldwin, MD
  • The fuel economy button on top of the center console of my '03 Murano stopped working the other day. Everything else works fine. Has anyone else experienced this problem?
  • whitallwhitall Posts: 189
    Well, I took the risk and purchased my Nissan gold preferred security plus plan through the internet, It's connected with Nissan of Santa Rosa, CA, and if you call the dealer direct you can talk to someone about the warranty. Or, just go through the website. Jesse is who I talked to and he was really nice. I also confirmed with Nissan that it is a real dealer authorized to sell the plans. I put it on VISA, with 10% down and free financing for 11 months. Sort of like EZ pay on QVC, they will charge my VISA a payment for 11 months. I liked it because I have VISA as a backup if it was no good, but I felt comfortable. Their price for this plan way beat my local dealer's. My dealer tried to play games with me and say volume of warranties doesn't affect them, it does. They were trying to sell me the used car warranty (the only one you can get once your original expires). I called another fairly local dealer and they told me my dealer didn't know what he was talking about. I do, he wanted to sell me the one THEY WANTED ME TO BUY, not the one I wanted.

    I paid $1031 (end of month special) for gold preferred for 84 months and 70k miles (I only have 22k at 3 years).

    I received my agreement and ID from NISSAN today, so it all looks good.

    I never saw a platinum plan, mine is gold preferred plus, the same one you buy when car is new, it's not available if your original warranty has expired. Mine lists several specific exclusions, one of which is "IMMOBILIZER KEY, AND REMOTE KEYLESS ENTRY SWITCH ASSEMBLY". Is that what's wrong with yours? It would figure.....Hopefully your plan is a bit better than mine and it's covered...

    Did you buy your service plan before or after your original warranty expired?
  • baldwin3baldwin3 Posts: 121
    My plan is Platinum, and was $1345 back in 07, good for 5 years and 100K (mileage then was 35,000). Glad I had it, as the keyless entry thingy was the "actuator assembly" in the driver's ordered, no charge for anything. Platinum includes this, but not Gold...when I bought it, the plans were just $200 I bought the "everything". When fixed, I will post how much it COULD have cost.

    On the fuel button. I asked the foreman at Central Valley, with 20 years experience and he said: button failure often due to non-contact at the button due to spilled coffee/cream or beverage. If not there, the relay "sensor". I didn't ask "how much", but if it is outrageous, forget it and chalk it up to "too many bells and whistles". I can only say my previous Audi and BMW 5 were riddled with electrical much that I outed those cars the minute the lease/warranty was up.

  • whitallwhitall Posts: 189
    Good thing for me, I checked the coverage chart ( .pdf) and used "search" the word actuator and the door actuators are covered. Not sure what the excluded item is. Still haven't found anything about a platinum plan. Maybe they stopped offering it. The only reference I found to it was in Canada as a used plan, the one you'd have to get if your original ran out. Maybe they just changed the name.

    Let us know what it saved you on the door thing.

    Just realized I could have a problem as years ago a quarter fell down the crack of my screen. I wonder if I should have them take it out somehow now, so they can't blame that if there is a problem down the road? It doesn't rattle or anything, no idea where it might have gone. Maybe it fell clear through.
  • baldwin3baldwin3 Posts: 121
    The Plan that my respected Nissan dealer sold me was "New Vehicle Protection Plan" issued by JM&A Group, associated with Fidelity Warranty Services, Inc, 500 Jim Moran Blvd, in DeerField Beach, Fl. 33442. The levels are Silver, Gold, Gold Plus and Platinum. Gold Plus covers "electronic entry systems including remote entry receiver, sender and module, door lock actuators (what failed for me)" a lots more. Platinum adds a paragraph of "stuff" such as radiator hoses, upholstery, paint. Mine was bought at 33,000 just before lease was up, at 2 1/2 years old, and cost $1,495. There were zero, 50 and 100 dollar deductibles, and because I was a repeat customer, they threw in zero deductible.
    I have to admit, when I bought it I looked at the finance manager and said, "Will these guys be in business when and if I need them?" And he said they have been around a long time (this was before "the recession"), but if not the dealership would honor the contract. I had him sign it, write that, and that was 2007. On this site I have read horror stories on was careful. (Of course, the finance manager is no longer there, but the new guy said they would have honored it if the company was belly up.)
    Again, I'll let you know what this would have cost out of pocket...and it will be substantial, as door panel has to come off, and new actuator (ordered) and lock mechanism all are expensive, as will be labor.
    I bought it just for this reason...little dings like window motors, sun roof motors etc now run easily $800...
  • njmedicnjmedic Posts: 18
    Hope no one minds a rant...

    In the past three years I have put over $5000. into maintenance and/or repair of my 2003 Murano. Recently, my manifold went and because "the bolts which hold it in place sometimes stick or rust onto the catalytic converter, the CC is often damaged when repairing/replacing the manifold." Despite the fact that this sounds like a design flaw which should be addressed, the work was done to the tune of $2200. I didn't have it back two weeks when my "service engine soon" light was back on. Tightened the gas cap to make sure it wasn't just a simple fix. Nope. Was going to call the dealership the next day to see if they would look at it. Didn't get a died at a red light at a very busy intersection. Just glad it didn't die IN the intersection.

    Was towed to the dealership, thinking "Well, they just worked on must be under warranty." NOT! According to the service dept. there are 186 reasons for the "service engine soon" light to come on so even if one is repaired, you're throwing the dice for 185 more things to go wrong and you'll get stuck with a HUGE repair bill again. Turns out the alternator died, frying my brand spanking new battery in the process! Repair cost? $884. plus tax!

    Lest you say, excrement happens, I must interject that this will be alternator number three in the life of this six year-old vehicle, the first one within the first week that I had the car. The second was replaced as a "recall." Duh....Now, however, since it didn't die within the 12 month or 12,000 mile warranty period, I am up a creek and nearly $900. poorer. Frankly, I think three alternators in six years is unreasonable...but then, what do I know?

    Note to self and anyone who reads this; NEVER, EVER buy any car in its first model year. Do the words guinea pig ring a bell? And, if a "system" problem recurs, even if it isn't the same piece of equipment, keep saying "Lemon Law" loud and clear.

    Thanks for listening/reading...hope no one else is experiencing this problem.
  • mreimermreimer Posts: 3
    Hello I have a 2003 murano and I love it! The only thing that I wish I could turn off is the TPM sensors. I live in Stienbach Mb CA and the temperature changes here so drastically fast my sensors go off all the time even though the tire pressure stays the same! The beep is sooooo annoying! any tips on tuning them off of anything along those lines?
  • tidestertidester Posts: 10,059
    the temperature changes here ... even though the tire pressure stays the same!

    How is that possible? Can the pressure gauge be faulty?

    tidester, host
    SUVs and Smart Shopper
  • mreimermreimer Posts: 3
    Well thats the only thing I can think of that it would be! And intead of changing the sensors and it possibly not being the issue I would rather not spend the $750.00. So I would rather just shut them off if I could.
  • tidestertidester Posts: 10,059
    I would rather not spend the $750.00.


    tidester, host
    SUVs and Smart Shopper
  • jayriderjayrider Posts: 3,602
    Next time you have your tires rotated ask if they can disable the system. Each wheel sends data but you only know at least one tire is low -- not which one.
  • easym1easym1 Posts: 218
    The relationship between pressure and temp is constant. If the temp increases, the pressure increases too or P/T=K. This explains the fluctuation.
  • tidestertidester Posts: 10,059
    Yes, pressure varies directly with temperature, provided neither the volume nor density of the gas changes! However, the original problem was that the pressure reading did not change with temperature. That's why a faulty pressure sensor was suspected.

    tidester, host
    SUVs and Smart Shopper
  • Still suffering along with our 2003 murano, can't afford to unload it. Do any of you have experience with the CD maintenance computer program for troubleshooting the murano. I see that there are several available via ebay and was wondering if anyone has actually used one? if so, what's the best? Appreciate any help. Thanks.
  • I just bought a Murano 2009. I found it will slided backward on a slight slop even the shift is at forward position.

    There is a slight slop in front of my garage. Yesterday drove back to home. I first stepped on the break to wait for the garage door to open. When I released the break, the car start to slide backward. I used my another car Lincoln Zephyr to test in the same situation, and it went forward without accelerating.

    I'm wondering if this is a big problem or all Murano will do same.
  • Can any one guide me with the following issues which i experience from my Murano...

    1)low pick up (when the car run over a speed breaker and then applying gas/when slow down and den give gas)
    2)hissing noise when applying gas similar to leakage on exhaust
    3)feel roughness especially when car is driven immediately after starting
    4)charcoal smell occassianlly especially when a/c switch on for out flow of air
    5) Service Engine signal comes often and goes off. Error code 0442/0455 diagnosed and was reset earlier by the dealer.
    6) Rattle noise on the driver side dash

    If any one could guide me what is the issue, i would appreciate.
  • Hi Goodays,

    I too had experienced a similar incident but just the reverse of what u had experienced...My office has a basement parking. The slope to the basement is very steep. I parked the car near the parking entrance and used the remote (swap) and moved forward towards the bar.. however it didnt open..when i put the reverse gear (R) and lifted my leg from brake the car rolled towards the entrance instead of moving backwards and i really got scared... I checked with the dealer who had no answer to my question...
  • jenahljenahl Posts: 3
    My 2007 Murano has been doing the same thing since new, took it to the dealer and they said that it's normal to experience a slight rollback when on a slope. So far no problems at all with the Murano at a solid 90 000 miles of hard driving.
  • I see that there is no discussion of tie rod ends failures. Has anyone had any premuture failure of tie rod ends on Muranos? I have a 2004 with 52K mile. I had to replace both outer tie rods last month. Could this failure be due out of balance ties that was insatlled on my car 11 months ago at BJ's? I took it back four times and finally gave up. I just took the car in for tire rotation at another BJ's and sure enough they were all off, apparently the store which installed the tires did not know how to balance the tires. Long story but I won't go there. Anyone else with tire rod ends problems?
  • ljetteljette Posts: 19
    I have an '05 Murano. I haven't had to replace tie rods, but I have had to replace wheel bearings on both sides. I have 95,000 miles. This is an expensive car to maintain.
  • I bought a used 2004 Murano with 53K miles 6 monthes ago
    I have now 63K miles
    Last month I replaced the battery and door actuator.
    On Monday noon the car did not start.
    Engine cranks but it doesn’t start.
    I had the car towed to Goodyear.
    The mechanics had worked on all my cars and are trsuwordy.
    They couldn’t figure it out.
    They tried different spark plugs and remove the catalytic converter.
    Engine compression is good
    No computer error codes.
    They can start the car with 2 spark plus in.
    If they covet the spark plugs or add another plug in doesn’t start.
    They suspected a computer module but cannot get one with the option to return it.
    They had it towed to Nissan.
    The dealer did the same tests and is at a loss.
    Their mechanic worked on it for 2 days and call Nissan CA.
    They told him that they cannot help him.
    The dealer said that he cannot just replace the main compute since he is not allowed to put it back in stock.
    They called other Nissan dealers to see if they have a 2004 Murano to “borrow” the computer and try it
    No one has one in the Atlanta area
    He doesn’t think it is the computer since there are no error codes.
    The only error code is CVT related and he thinks that the error has nothing to do with the problem, since the engine has to run in order to test the CVT.
    They said that they don’t know what to do!
    They want to try replacing the computer (at a $1000 cost to me) weather it resolves the issue or not.
    If it doesn’t work, he wants to try to put in a new harness at a $3600 cost and if it doesn’t help a new engine.
    They said that they had never seen this problem.
    They can start the car with 2 spark plugs, but covering the spark plugs or adding another one and the engine dies.
    It looks like back pressure but he removed the catalytic convertor.
    Any suggestions ?
  • judemjudem Posts: 1
    I realize your message is old, but I still want to comment. I am so sorry for the 3 teachers. I just bought my '05 Murano from my sister and have had serious hydroplaning problems, even driving 23-30 MPH, particularly when the pavement is smooth and there is some standing water. Although my tires still have reasonable tread, I plan to replace them and am looking for the most reliable tires for this SUV. I too am interested to hear if anyone else has this problem. Ny Murano is NOT AWD, which may be the issue.
  • jayriderjayrider Posts: 3,602
    Your problem is tires. I never wait til the tread is almost gone --- check the online tire stores for your size and look how they are rated by customers. You can buy locally unless the deal is good enough to have them mounted etc. Look at goodrich-firestone-bridgestone sears [expensive] etc. You will be very happy with new shoes. they make firestone destination le's for the murano -- have a set on my jeep and they do great on wet roads. Think they are on sale. My son just got a set of destination at's for his durango -- very happy.
  • I have recently took my nissan murano to the shop and mechanic could not figure out what was wrong with it. Well days ago on my way to work my car started acting up and i was the ABS brake light come on and it felt my car wanted to turn off like it was hesitating to go. so then i turned the car off and pumped the brakes a few times and turned the car back on and it started and drove well. That day took it to a mechanic and he drove it around and cleaned everything and did a computer diagnostic on it and he said it was nothing, so then i get my car back and the next day it starts doing the same thing and now i dont know what to do and dont want to spend money if i dont have to, im a single parent. So do any one of you have a clue of whats going on in my car? thank you.
  • Does anyone know how to get to the brake light and replace it! I hate this car
  • baldwin3baldwin3 Posts: 121
    Maybe something's wrong with me, but questions like this make me wonder: "Do you have a Nissan dealer within 50 miles or even a car shop?"
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