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Nissan Quest 2004+: Problems & Solutions



  • I'm not a lawyer, but sounds like you have a case. Call a lawyer and see what they say.

    It's either a lemon law issue or Magnuson act
  • Adding to my list of discrepancies in Billy 8 posts ( message #1524) would be Billy8 has apparently moved from Alaska to the Midwest and become a Nissan Tech in the last 19 days.
    MrShiftright, our Host, will you kindly step in and do something about Billy8. He has clearly crossed the line in this post.
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 57,375
    Okay, point well taken and DONE; however, it's also time for you to jump out of the arguments between these other two members.


    1. Make your points/complaints and offer, or ask for solutions. Remember, people come here for information as well as discussion.

    2. Try not to tell the same story too many times. This discourages new members from participating.

    3. Don't respond to provocations. Let the hosts handle anything that you feel violates the forum rules. E-mail me.

    thank you, and remember, you are here to enjoy yourselves!

    Shifty the Host

    MODERATOR --Need help with anything? Click on my name!

  • Your comments are appreciated and your points well taken. Thank you
    Hopefully we will not have any similar incidents like that here in the future.
    If, however, there are I will stay out of them.

    Thanks again.
  • Has anyone with an 04 Quest had a problem with a slow leak in their tires? I know their is a slow leak TSB for the 04 Quest. It involves a slow leak around the low tire pressure warning transmitter.

    They say that a tire can lose 1 psi of pressure for every 10 degree drop in tempature. Yesterday the high temp was 98 degrees. I checked the cold tire pressure. I measured 32, 35, 35, 35. I brought the 32 up to 35. Temp this morning was 74 degrees. The tire pressure was 33(the one that I added air to yesterday),34, 34, 35. If the 1 psi to 10 degree temp drop holds true the drop in pressure in the tire in question would be normal, but the other tires are not experiencing the same drop in tire pressure. Lately the tire in question is always experiencing a greater drop in pressure than the others.

    I have checked the tire and see no nails, screws, etc.
  • I have had a slow leak since the beginning. My 04 Quest now has 34,000 miles. At first, the Nissan dealer said they couldn't find anything. At my last oil change/rotation, they did find a tiny leak that was too near the sidewall to fix -- so I just stick a few pounds of air in it every couple of weeks. I am wondering if that was my problem from day 1. Anyway, I'm planning on getting another 4000 miles or so out of these and then going with some new 235/60R16's with better treadwear.

  • Are u referring to the body side molding? I have a 04 Quest, coral sand but with no black stripe.
    If it was installed by the factory, anything should come under the warranty unless the owner altered it or it was a result of an accident.
    If I were you I will take it down to the dealer. You have nothing to lose. All they can say is "no".
  • Hi pier,
    I have numbness in my hands also.It turned out to be carpal tunnel syndrome. I hope and pray you don't have this condition. Also I hope you bought the extenened warranty for your Quest. If you did what was the cost? I may need to purchase it for my Quest.
  • pierpier Posts: 79
    I agree and I apologize to everyone in the Forum if I have conducted myself indecorously. My issue with Nissan Consumer Affairs will be conducted off-line. The steering harmonic vibration persists after its third repair attempt that is my main issue.
  • pierpier Posts: 79
    Hi pinksock

    Nope. Anyone who drives the car feels the same effect (even the senior technician that took the car for a test drive). The vibration was reduced when the steering rack and the wheel assembly were worked on the vibration. You can actually see the steering wheel vibrating wildly at 65MPH.

    My original 3 year warranty was extended to 5 years by Nissan. I purchased no extended warranty. Sometimes I think that the motivation behind this rather generous move was not customer goodwill but a statement to allay growing quality problem concerns.
  • dtownfbdtownfb Posts: 2,918
    My guess is this was installed by the dealer after recieivng the van. simple way for them to make money. I would take it back to the dealer and ask them to fix it (or remove it, if you choose). Shouldn't be a problem.
  • I apologize if this gets long or if it repeats something talked about a while ago. I own a 2004 Quest SL. Frankly, if I had it to do again, I would never buy this vehicle. I got screwed over by Nissan on the extended warranty issue and have a bad taste in my mouth about this vehicle all the way around (issues too numerous to mention). If I could get my husband to agree to get rid of it today, I would do it and take the loss on it.

    However...on to today's problem... for about the past 2 months, I have had a problem getting the Quest to start. I'm not sure if I can explain it well, but when I turn the key I have to hold the key in the start position for a long time, or stop and try again, before it will start. The frustrating thing is it is completely random. It will be hard to start 5 times in a row, then start fine several times. If it's hard to start, and then you turn it off, it starts fine if you try again right away. Took it to the dealer who said the problem never happened for them in 39 starts. They said they tested everything they could think of...battery, starter, electrical, etc... I should say it doesn't ever NOT start, but it definitely does not start right.

    I appreciate any suggestions about how to get the dealer to see the problem or what the problem could possibly be. Thanks in advance!
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 57,375
    Does your owner's manual describe how to start the car? If so, I'm wondering if you are deviating from that. Some people, for instance, have a habit of working the gas pedal if the car doesn't start right away, which may be counterproductive. Also, does this problem occur both hot and cold, or only cold, or is it completely random in your estimation.

    The reason I'm asking this is that when Party A claims a hard start problem and Party B claims 39 successful starts in a row, one has to suspect that A and B are not doing the same thing when starting the car OR, since you have no reason to lie to them, maybe B isn't being totally up front with you and they just don't have the time to address an elusive but real problem.

    MODERATOR --Need help with anything? Click on my name!

  • pierpier Posts: 79
    Hi rach98n

    I completely sympathize with you. More to the matter at hand...

    You have to think of what environmental differences exist between your driving conditions and the workshop floor. Does this phenomenon occur mostly when the vehicle is hot? Is the car on an incline? You see what I'm getting at. In my experience technicians test when the car is cold and stored in a flat, clinical environment and do not approximate real-time driving conditions. Sometimes environmental differences such as heat, terrain, humidity can be deciding factors.

    Two more suggestions. 1. Get the dealer test it with you present. Let the see how you engage the starting procedure. Keep coming back until it happens. Complex problems cannot be resolve in a single pass. 2. Try a different dealer as they do vary in attitude and problem-solving methodology.

    Case in point: after the third repair attempt to a vibration issue, the service manager stated that a road test was done and the problem was now undetectable The odometer showed that 30 miles were expended during the repair. However, the problem resurfaced at 65MPH. I am going back to the dealer and going to insist that the service manager drive the car with me present.
  • gg2k2segg2k2se Posts: 109
    Yes, there is a documented TSB for hard starting on the 2004's. I had the same issue, took it in and they replaced the fuel pump per the TSB #04021. Look on nissan, click "ownership" at the top, then "Bulletins" on the left, then Quest, 2004.

    I also noticed a TSB # 04038 for slow tire leak.

    EVERYONE should go to the nissanhelp site and see if there is anything there to help them with their vehicles.
    My 2004 had several issues (roof leak, door wouldn't close, warped rotors), but all were worked out so overall, I'm pleased with the vehicle. However, I will try to avoid first new model year vehicles in the future.
  • You guys are so awesome! Thanks for the quick responses...especially for the pointer to the TSB.

    I live in Texas, so the problem has mostly been happening when it's very hot. It is so completely random. Some mornings...hard start. Some problem. Same conditions. Re, the dealer, they first tried to start it after it sat for 2 hours. Given the randomness, I'm not surprised they didn't see it. Then if they started it 39 times in a row, it won't happen that way. It has to sit before it hard starts.

    I greatly appreciate the responses!
  • jipsterjipster Louisville, KentuckyPosts: 5,441
    How could there be a TSB for a slow tire leak. :confuse:
    They accidently design the tire with a hole in it? :surprise:
  • pierpier Posts: 79
    I worked for Dunlop Tires and actually, that's more common that you think. The real puzzlement is why Nissan chose to go with only one OE tire supplier. They simply cannot put Goodyear under pressure to build a better tire if Goodyear does not have competition. Usually a motor manufacturer plays various suppliers against each other to ensure good quality and best price. What would happen to their Quest production line if Goodyear shut down? Does anyone know of an alternate brand (without changing the size).
  • gg2k2segg2k2se Posts: 109
    I think the slow leak TSB is because of the o-ring gasket inside the tire where the tire pressure monitor mounts. The TPM requires a different rim with a bigger hole for the valve stem. So it's technologically advanced, different than before, and therefore has had some startup issues. Oh the joys of
  • Hey all. Someone mentioned earlier about their father installing vented bembro brakes on their Quest. I think this would be great but I havent seen them available or the Quest - anyone have a link or suggestion?

    Also, would this void the warranty if you went aftermarket parts?

  • Good news for you: we had exactly the same situation with our 2004 Quest SE.; random hard starting which could not be duplicated by the dealer. Sunday it refused to start at all, and it had to be towed to the dealer.
    Today I received a call from the service department; the fuel pump and a related module had to be replaced.
    Somwhere I had read that Nissan was having problems with the fuel pumps on the 2004 Quests, but I can't quite recall where I read that.
    Anyway, our Quest will be ready tomorrow and I should have more detailed info if it would be helpful to you.
  • My 04 Quest SL had experienced starting problem in the first year. My wife and I have experienced it on seperate occasions. I would put the key in, turn to start and hold to crank (waiting for it to start but it doesn't). You can hear the starter turning but no combustion. The second time is always the charm and works. This happened about 5 times in the first year but has not happened since.
  • I have had my 04 Quest SL for over a year and a half and have been pretty satisfied so far with it. Right now though we are unable to play a CD because we can't get the previous CD to eject (it makes a reasonably loud clicking noise when eject is hit). Has anyone else ran into this issue? We do not have the 6 CD changer, just the single.
  • FYI -
    I haven't had any problems, and don't see where/how others would. Anyone here see a problem with this? I'm just wondering 'what' is happening. - Mark


    In another newly upgraded investigation, NHTSA is trying to determine whether there is a safety defect in the release lever for the second-row seat in 2004 Nissan Quest minivans. More than 65,000 of the vehicles are in service.

    NHTSA says it and Nissan have reports of 11 injuries to people's hands after using the lever. The agency says Nissan has changed the handle's design twice during production.

    The current handle is larger than previous ones. It has a cup-shaped design, into which fingers fit. Nissan North America Inc. says no injuries have been reported from the latest version of the handle.
  • I have an '05 Quest SL with the Skyview Package, that we are very satisfied with, so far? We did not buy the factory DVD as the $2500 price tag seemed a little out of line. I have looked at on-line sites to purchase the equipment separately and it adds up to around $1000 depending on what you want to do. Has anyone installed these themselves? If so, is the van prewired for the screens? Can anyone recommend specific parts? and has anyone had this done by, say Tweeter or the likes? Any information would be greatly appreciated, as this will probably be #1 on our's and our son's Christmas list.
  • In the Niisan Quest 04+ forum, post # 1827, I discuss some headrest dvd options that I think are worth considering.

    Good Luck
  • I know this is probably a dumb question, but here goes. When you pull up the tire pressure monitor on the information screen, which tires corrolate with the numbers on the screen? Is the first number the left front, then left rear, right front, right rear? I guess it could be any combination. I looked in the owners manuel but I can't find the answer-I probably overlooked it. Any help would be appreciated.
  • user777user777 Posts: 3,341
    systematically let air out of your tires on one side of the vehicle and check the display.
  • It was the fuel pump. The module was for the passenger-side mirror, which folds in upon starting the car.
    We have 37,500 miles on our '04 Quest and everything was covered under the extended warranty.
    I believe someone posted about a TSB for the fuel pump problem.
  • I think the order they are displayed corresponds to the transmitter in the wheel (and would therefore change when the tires are rotated). Having gotten two flats already, the order appears to me to have changed. (I could just be losing my mind though -- my wife has definitely not ruled that out).
This discussion has been closed.