oil consumption

i have a 01 jetta w/29000 miles per dealer its normal for the car to consume 1 quart of oil per 1000 miles has any one had that problem
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Not saying you are facing a disaster, but definitely something internally worn there. If it were a quart every 2,500, I could swallow that as "normal" (that is, the lower end of normal in the natural range of a variety of engines), but 1K miles to burn a quart seems excessive.
I'd suggest a cylinder leakdown test and then you might have some data to make a judgment about it.
I would hammer the dealer service manager and push the issue for ring R + R following an oil consumption test...
VW's standard for oil consumption is 1 quart per 1,000 miles (acceptable). If it drops down to 500-750 miles, they'll re-ring, rebuild or replace the engine.
Bear in mind - the company that manufactures the project has the right to set the warranty standards and specifications, whether we like it or not, or whether our Chevy or Honda uses much less oil.
Talk with your service manager and MAYBE the repairs will be performed, but they don't have to do anything, according to the law, until their own standards are broken.
I don't know if Zeus saw any cylinder leakdown evidence in the arbitrations that failed, maybe he could tell you that.
There is actually precedent for the 1,000 mile/quart threshold being called "normal". Of course it is a reasonable argument to state "well, then, let them put that on the window sticker". The counter argument to that is "warranty information is available to every purchaser prior to purchase".
Personally, I wouldn't much care about this level of consumption as long as 1) the car ran well, 2) it didn't smoke, and 3) it passed smog with no problem. Otherwise, being encouraged to open the hood every 3rd fillup is actually beneficial to car and owner, ironically.
"I think the standards that dealers set as what point they consider it defective are ridiculous but unfortunately I doubt you can fight them"
Dealers DO NOT manufacture cars. They DO NOT set warranty standards. Manufacturers do this and are the only entities responsible for warranties by federal law.
Starting a fight with the dealer or dogging the dealer just makes your car get fixed later. Don't blame a dealership for abiding by the manufacturer's standards - they could start fixing things on their own, but they'd be covering the bill, and they'd soon go out of business with no reimbursement from the manufacturer - they have to follow the manufacturer's rules.
Of course, it's always good to check that the dealer is quoting the factory correctly.
Generally, if the dealer is tellling you this, it is because the factory will not pay the dealer to replace an engine that is still within consumption limits. The dealer is not going to do any warranty work that will get kicked back to him.
YOU ARE STILL THE CUSTOMER AND HAVE EVERY RIGHT TO TRY TO GET SATISFACTION.
WE ALL HAVE HEARD THE STATEMENT HOW SOME ENGINES VIRTUALLY DON'T BURN ANY OIL. IT IS ONE OF A HAPPY PERSON REGARDING THE MOTOR. HECK, MY BRIGGS AND STRATTON OHV ENGINE ON MY YARDMAN DOESN'T BURN ANY CASTROL SAE 30. I ONLY CHECK IT EVERY THREE MOWS AND IT NEVER CHANGES. THAT IS RELIABILITY.
BOTTOM LINE, CALL VW OF AMERICA AND TELL THEM YOUR CONCERNS AND THAT YOU ARE NOT HAPPY. SEE WHAT THEY DO. IT IS YOUR RIGHT.
I love VW products - I've owned 8 so far, including 2 Bugs when I was stationed in Greece. I really like the Jettas and Golfs, but after being a lemon law investigator, I'd never own on with the 1.8, 1.8T or 2.0.
The VR6, on the other hand....
With Jettas, Golfs and Beetles, it's usually electrical and automatic transmission problems and/or oil consumption.
Some engineers will purposely allow a bit of oil burning and I think that's a good thing, especially in very high performance cars.
In the case of VW, we do have a record of some problems in this area, and I have to admit that if indeed we are consuming a quart of oil every 1K miles, on a low mileage car, this is disappointing.
But even that does not point to a forthcoming disaster.
Next step is to determine cause, and then remedy and who pays for it.
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It was just a figure of speech. I'm fully aware who sets the warranty policy. It was merely a generality referring to the manufacturer (or it's representative in this case). I refer to dealer as opposed to independent shop. Bottom line "Volkswagon" can do what ever they choose as far a policy limits and there's not much you can do about it except "make noise". Someone needs to start a "class action" suit with the number of these defective vehicles out there.
I don't need to calm down, just after spending several years in the car business, I try to "nip in the bud" any talk that would make a consumer go beat up someone at his dealership because "the dealer said" his car didn't meet a standard for repairs.
In my opinon no engine from any manufacture American or foreign should ever consume this amount of oil and I certainly don't buy into the fact that this is "Fine German engineering" I'm sorry but thats a load of crap. I feel that if VW or any car manufacture for that matter claims that this amount of oil consumption is "normal" they are covering up for a major defect or a major design flaw.
If this type of oil consumption was posted on the window sticker and/or in the brochure in the dealer show room I think most people would seriously think twice before purchasing the automobile. I had a Mazda 626 that consumed oil and even though I loved driving the car I hated the fact that every time I got behind the wheel I had to wonder if there was enough oil in the engine.
I think it would be very helpful for consumers to get this type of information when doing their car research, since you have experience in the car buisness is there any information that you could provide?
Thanks,
I don't know what the answer is - other than a public ad campaign, it seems there's no way to have VW correct the oil consumption issue.
I have had leases on 3 Mercury's and a Ford P/u in between the VW's for business and with Vulcan and Duratec V6's, 4cyl Zetec, and a Triton V8. All of these various motors burnt just maybe a full quart ONLY on engine breakin by 3k-5kmiles. Then it was virtually nothing from then on.
1qt per 1k is not acceptable.
I've done several hundred cases on Golfs and Jettas with those engines.
Also, did you know VW has a program (Pull Ahead) out right now that offers to pay your remaining lease payment (up to 12 months of pmts) and you can get into another VW with no negative equity problems?
BTW: VW and the dealer contacted you about the Pull Ahead program? I hope I get contacted next spring or summer. I would love getting into another VW.
My answer would be "it depends".
It depends on how much oil is being consumed and whether that amount will adversely affect the emissions system (stress it out, or cause premature parts failure).
But if the oil consumption is ridiculously excessive, the engine could run forever, as long as you add oil.
I'd say a quart every 1K miles is really pushing it if you want to remain optimistic about the future of the engine. If it were 2K/quart, I'd be more encouraging, or if we knew it would stabilize at 1K for the next 100K miles, I'd be more encouraging. But as it is, given the low miles on this engine, I'm with the others in suggesting you turn it in or have the engine repaired during warranty. Otherwise, I suspect this is going to get worse over time, given the known issues with some VW engines.