2010 Highlander Hybrid OME navigation system problem.

tominaustin

Inserted updated nav disc as directed in nav disc slot, closed door. Now the disc is stuck in the scan-disc mode and the load/eject button doesn't work on it. Wondering if there is a way to force eject the disc or other way to unstick it. You can hear the disc 'whirring' briefly as if it is trying to eject, but is stuck. It does this over and over. That's the only sound; none of the other buttons are responsive.

stever

Replied over in the Stuck CD discussion. ("replied", not "answered" - sounds like a tough one).