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Ford Escape Mazda Tribute Care and Maintenance



  • stacyboydstacyboyd Posts: 3
    Replaced front drivers side Wheel bearing but when turning to the left it still wobbles, all but three inside door handles are broke (which happened in less then a year) Water light stays on, engine light stays on, ABS light stays on, back hatch latch only works some times. And even though brakes have been replaced still not working properly. Master cylinder cap leaks!!! Has a loud bang noise when I hit a bump. :mad: :sick: :confuse:
  • Just wondering if you were able to find a good solution to your paint issue. I have a 2003 Tribute and less than 75000 miles on it and the paint problem just started with mine-- it came off in a huge sheet in one area while I was driving- I thought it was a piece of paper! It was the first sign and now there are more spots. I took it to a body shop who said that it was a faulty manufacturer's paint job-- I guess they didn't use a sealant coat between the color and the E coat. Would love to know if anyone was successful getting Mazda to deal with the cost or repair of it.
  • I called my local Mazda dealer where I bought the car (Putnam Mazda in Burlingame California) and they told me to send a detailed letter which I did and I NEVER heard back from them. I decided that I had to fix the paint as it was beginning to rust so I took it to a body shop that I know and they fixed it for me. They couldn't even get the roof rack off, apparently it is soddered on or something like that and they painted most of the top roof. I must say that I see that another spot on the very top is peeling now. I have NEVER taken my car to the dealer again and although I really like my Tribute I would think seriously before buying another one because of this issue. Please let me know if you get anywhere with this as I still have a problem and spent over $300.00 fixing the old one. I would be happy to further discuss this with you. I can send you my email if you would like.
  • Hi there, I just replied to another owner with similar problem so check that post. I sent a lengthy letter to my Mazda dealer and never got a reply. I fixed the problem and paid for it myself but I see another spot of peeling paint developing on the top where it wasn't repainted. I would be happy to join together and contact Mazda again. Send me email at to further discuss. I completely agree with you that is what I was told that the roofs are not painted correctly. The body shop I went to was going to paint the whole roof but they couldn't even get the roof rack off, apparently it is soldered on....
  • Definitely! I just heard from our dealer after 2 body shops said that to fix the problem meant stripping the entire car & painting the whole thing again from the start (over $5k)-- when I first took it to the dealer after calling Mazda, they said-- oh that looks awful, we will call you and let you know, but I'm sure we'll be fixing it-- they had to get the Mazda rep for my area to review the photos-- but then they called and said no, that I was out of warranty and it was my problem thtat they hadn't seen any other issues-- which to me says-- that Mazda knows there's an issue & just doesn't want to pay for it. I'm going to be working on my dealership to help me first, but I'm wondering if those of us with problems could somehow help each other? Please contact me and let's email each other. I would love to hear more of what you have gone through.
    Thanks for replying, I really appreciate it!
  • Yes, please anyone else with this same problem please let us know! I just checked the roof of my car and the part of the roof where the roof rack is peeling now! I am going to contact the dealer and corporate Mazda again.
  • Automakers while retaining ownership of the paint facilities have outsourced process and quality responsibilities to the paint suppliers in a number of facilities. The automakers require the paint suppliers to provide vehicles painted to the automakers' specifications.

    A visible manifestation of low film thickness is paint peeling, body rusting and stone chipping. The vehicle may be a factory paint defect. A review of the vehicle's film thickness per individual layer (electrocoat, primer, basecoat and clearcoat) will objectively answer if the vehicle was painted to specification.

    The automaker, auto dealer and consumer should receive what they paid for:
    a vehicle painted to the automakers' specifications.

    Environmental conditions do have an impact on the vehcile's finish. However,
    the vehicle should not be a factory paint defect at the time of delivery.

    Conduct an internet search on the topic: "Automotive Paint Operations Outsourcing".

    There was a press release on Vehicle Paint Quality Flaws associated with Outsourcing.

    It described a study correlating factory data with paint failures.

    Apparently there has been multiple newscasts throughout North America documenting automotive paint failures.
  • Thank you for the info! I will definitely do a search.

    I know in my case, the body shops have confirmed (and the dealership service shop) that even with the naked eye there is a layer of paint- the sealant between the top coat and the ecoat is missing. Mazda currently is refusing to correct the situation because it happened outside of warranty, and are claiming they have never seen or heard of this prior. If anyone else *even with it being corrected by Mazda* could let it be known when they contacted them, I'd be very interested!

    I'm going to read up on the internet more about the paint failures you mentioned above. I really appreciate the help!
  • It appears that I am having the same problem as several others out there. Last year I saw a spot of paint peeling on the roof just above the windshield. Later is was all over the roof . I originally thought this may have been caused by automatic carwashes, but it appears that several people are having this same problem. Has anyone know if this is a factory problem or recall. I really hate to spend several thousand dollars to have my vehicle repainted, but it looks horrible. I don't think I will ever own another Mazda.
  • I'm so sorry it's happening to you, too. I've done all I know-- from sending formal letters to Mazda, calling Mazda, bringing the car back to the dealership, appealing to the dealership's owner, sending letters, calls, etc. Mazda claims they've never seen anything like this-- but funny how there are so many of us with the same issue! They are refusing to help as it is beyond warranty. I'm not sure what else to do. I have sent some photos and letters to media in my city, but haven't gotten anything back. If anyone else has any success stories or if there was a way for us all to band together to push this issue, it would sure be great. I've been so upset about the situation
  • tnpeopletnpeople Posts: 1
    Just to let others know. My 03 Tribute is peeling on the roof as well. Right above the windshield and two spots right behind the roof rack (on the back door/hatch). This sucks. I took it to have the back painted and was told the was it looks that, the whole roof would peel..
  • Did you take it to your Mazda dealer? Were they able to get the roof rack off? I have all my paperwork ready to hand deliver to my local Mazda dealer where I bought the car. Then I am going Corporate and to the local consumer spokesperson at a local TV station to see if he can help!
  • Check out the vehicle sticker. More than likely your vehicle was painted not by Mazda, but at a Ford Facility. Inquire of the paint durability criteria for each of the four layers. That is the only way, anyone will know if the failure is not due to a factory paint defect.
  • I'm having the same problem with my paint, peeling off in sheets in the same places! Has anyone tried the Better Business Bureau? This is what I found:

    The following is a brief explanation of most relevant provisions of the North Carolina
    lemon law. The complete text of the lemon law can be found at North Carolina Gen.
    Stat. section 20-351 et seq.
    The North Carolina lemon law covers any new motor vehicle or new motorcycle, sold or
    leased in the state. The lemon law does not cover used vehicles, mopeds, house trailers,
    or any motor vehicle (1) purchased or leased before October 1, 2005 that has a gross
    vehicle weight of 10,000 pounds or more or (2) purchased or leased on or after October
    1, 2005 that weighs more than 10,000 pounds.
    The lemon law covers the following consumers:
    1. The purchaser, other than for purposes of resale, of a motor vehicle;
    2. The lessee of a motor vehicle from a commercial lender, lessor or manufacturer or
    dealer; and
    3. Any other person entitled by the terms of an express warranty to enforce its
    The lemon law applies to vehicle conv erters.
    The lemon law covers any defect, condition, or series of defects or conditions that
    substantially impairs the value of the motor vehicle to the consumer. This is referred to
    as a nonconformity.
    The lemon law provides manufacturers with an affirmative defense if it can be shown
    that an alleged nonconformity or series of nonconformities is the result of abuse,
    neglect, odometer tampering by the consumer, or unauthorized modifications or
    alterations of a motor vehicle.
    If a new motor vehicle does not conform to all applicable express warranties, and the
    consumer reports the nonconformity to the manufacturer, its agent or authorized dealer
    during the term of the express warranties or during a period of one year following the
    date of the motor vehicle’s original delivery to the consumer, whichever is greater, then
    the manufacturer must make or arrange to have made the necessary repairs to conform
    the vehicle to the express warranties.
    This information is not intended as legal advice. Please direct specific questions to your legal counsel.
    © 2005, Council of Better Business Bureaus, Inc.
    North Carolina

    I haven't tried this yet, but let me know if this helps, because it is after all, the MANUFACTURER'S PAINT!!!!
  • Add me to the list... I have a 2003 Tribute with paint peeling problems that began in '05 with hand size area peeling on the roof behind the windshield. My Mazda dealership did cover the costs of repainting the roof even though the vehicle was out of warranty; however, I had just purchased a 2nd vehicle from them which may be why they were so cooperative. A year later I hand another hand size paint area peel off my rear hatch. I covered the cost of this repair which was ~$350. Now I have more paint peeling off the edge of the right rear door cavity and a second area above the top of the right front door cavity and the edge of the roof molding.
    This is unbelievable! It is very dissappointing to see that Mazda is not acknowledging what is clearly a manufacturing paint defect. I'm not sure what my next steps are, but I can't keep sheeling out $300-$400 every 6 mos when a new paint peeling area appears.
  • The 2003 Mazda Tribute was painted in either Ford's Kansas City or Ohio Assembly Plant.

    Plenty of documentation exist on the internet (including factory data) that this year's model was released to the market below the automaker's required factory paint thickness specifications.

    Do a fast internet search for Ford Factory Paint Defects.

    Factory paint defects were sold to the consumer.
  • Mazda tribute06,V6 3L.Engine light on.code misfire on cyl.2.

    O6 tribute has had the engine light on.the code read misfire on cylinder #2.Changed out coils and sparkplugs.After driving it home noticed i light came back on.Also it seems to misfire when its in idle.And it hesitates a little when i first accelerate until the car warms up.When i listen to the engine it makes a popping sound?However the car drives real good besides the first couple of juices on the gas.Please help. my mechanic thought he may have to take the engine apart to find the issue
  • davichodavicho Posts: 190
    just came to my mind....have you had the injector replaced or even check the electrical connector going to it?
  • wcwebheadwcwebhead Posts: 1
    I have a 2004 Mazda Tribute that is the beige/grey color. After the first year or so the paint began peeling from the roof of the car in large pieces. Mazda repainted the roof for free at the time however the paint is now peeling from the hood, the roof just above the doors and in the crease of the door just behind the window. Mazda has said that they will not repaint the car even though I had a documented paint failure shortly after it was purchased.

    I have taken it to several independent body shops and one said that he would not touch it unless I was going to repaint the entire car because any factory paint remaining will continue to peel. Another body shop said that he would repaint the peeling areas and thought that it may have occurred because the paint may not have been applied soon enough after the primer was applied. He said that he would be reluctant to apply any tape to the paint because he fears that the tape will pull off the factory paint. And Mazda says there was no problem!!!!!
  • Yes, I have the same problem. Took it to the dealership and was told it was out of warranty. Contact several people about this problem and nothing. If you have any results please let me know too.
    Thank yo
  • Yes I have the same issues. Really need to band together with someone to get this problem fixed. I've tried everything. Maybe if we join forces that will make Mazda fix the problem with their paint.
  • Last weekend I thought I would change my oil, change my transmission fluid, and change the cooling system water and antifreeze. Draining the cooling system was easy enough. However, refilling the system was nothing but aggravating and nearly cost me an engine! What the two repair manuals I have neglected to tell me is that, in refilling a system that doesn't have a radiator cap (Why not?), you MUST SLOWLY add the water/coolant mixture to the coolant tank and that you MUST also access and REPEATEDLY SQUEEZE THE UPPER AND LOWER RADIATOR HOSES, while setting the inside heater setting to WIDE OPEN, WITH THE BLOWER OFF! Apparently, this helps to purge the system of air. Additionally, I noted that, even after the thermostat opened and hot water began flowing through the upper and lower hoses, the heater core was getting no hot water. It seems that an air embolism still was evident. This resolved quickly, though, when I drove the vehicle.
  • I am having the same exact issue with the paint on my 2003 Tribute. Peeling above the windshield, hood, and now under the back license plate. Took it to the dealership this morning...service guy said "I ran a body shop for years". Big deal. Tried to insinuate that the peeling was caused by "tailgating". I then asked him if I was tailgating while going in reverse also. Very happy to find this forum. Have you had any luck with Mazda covering this problem? I would love to find out since my believe is that in order to resolve this issue the car will have to be completely sanded and then re-painted. Money that I really can't afford to spend.
  • Has anyone been able to get anything done about their paint problem on their 2003 tribute?
  • stevedebistevedebi LAPosts: 4,098
    A 2003 Tribute would be at least 10 years old by now. What are the expectations for paint at this age?
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