Transmission Problems yet again with Volvo?

laws65

Hi, I purchased a 2015.5 Volvo V60 Wagon, fwd, in Dec. 2015. I now have 10k miles on it, and already had a major transmission failure trying to pull into traffic a month ago in Rochester, NY for a family members funeral. Dealer fixed, said they'd never seen the computer log a total transmission failure and initially thought I had the ebrake on! No comment. Fast forward a few weeks, and my second long trip with this car and I'm backing out of a parking space, back up camera is on, and then I look down as the engine is reving and it slipped into neutral. Since then hard shifting, lag when pressing on the gas, second time into the dealer in CT and they are saying this is a known issue with this transmission! Seriously! You pay $30k for a car that has a lagging tranny when I've got my autistic son in the car? Now, forgive me, I'm a previous owner of a 2005 XC90 that had all the transmissions issues. Volvo assured me all that was resolved, but here we go again! DEATH TRAP! BUYER BEWARE ON THIS 2015/2016/2017 VOLVO V60 WAGONS-there is a reason they are sitting on the lot! Signed, Single mom from CT.

Mr_Shiftright

I have seen videos of this issue on YouTube. Have you contacted Volvo Customer Service? You may need a factory technician to look at this car.

http://www.volvocars.com/us/footer/contact-us

laws65

Mr_Shiftright, Spoke to Sales at Mitchell Volvo as I'm VERY UNHAPPY, and Sales Manager was brining in a VOLVO Rep. I will be calling Volvo yet again myself, logging this in the NTSB website, and writing Consumer Protection for the State of CT.

laws65

Here goes! Step 1! Thank you for contacting Volvo Car USA's Customer Care Center.

Our goal is to answer all e-mail inquiries within 24 hours.

If your inquiry requires immediate attention, please contact our Customer Care Center at
1-800-458-1552

Hours of Operation:
8:30 a.m. - 5:00 p.m. (ET)
Monday through Friday

Sincerely,

Volvo Car USA LLC

laws65

https://www-odi.nhtsa.dot.gov/VehicleComplaint/thankyou

Mr_Shiftright

Oh, I see that the YouTube video I was looking at was for a Euro model V60, which doesn't use your transmission.

laws65

Yes, volvo dealer told me that yesterday. Volvo Rep looked at transmission and said it's fine. Still shifts hard, had one transmission failure, and slipped out of gear. Picked it up last night deep scratches on the car and oil blow back from something they did or nicked. Sent pics to Mitchell Volvo-the saga doesn't end.