HELP! Brand new 2016 Honda Accord STUCK IN SERVICE. Lawsuit? COntact honda? COntact BBB?
I bought a brand new honda accord from benson honda (now called Fiesta Honda) in San antonio, TX. The car had 16 miles on it when i bought it.
The car had some problems with it (minor - needed a wheel balance, dents/ dings/scratches- had hail damage which was repaired).
The car has been back in the dealer's service dept to get these issues fixed for over 10 days now, they originally told me 3 days. I have NO END IN SIGHT. I think they are trying to wait me out - IE they will wait until I ask for my car back before fixing the dents/scratches.
There were other issues (ie weather stripping loose, etc.)
I took the car directly to the GM initially- and now I cant get a hold of him. I know he is in the office but just IGNORES my calls and Emails.
What can/should I do? I contacted an attorney, since there is an arbitration clause in my contract it would cost me $1500+ just to start that.
I want my car back, fixed. What should I do? Contact Honda executives? Do I have any recourse? I REALLY WANT MY CAR BACK.
The car had some problems with it (minor - needed a wheel balance, dents/ dings/scratches- had hail damage which was repaired).
The car has been back in the dealer's service dept to get these issues fixed for over 10 days now, they originally told me 3 days. I have NO END IN SIGHT. I think they are trying to wait me out - IE they will wait until I ask for my car back before fixing the dents/scratches.
There were other issues (ie weather stripping loose, etc.)
I took the car directly to the GM initially- and now I cant get a hold of him. I know he is in the office but just IGNORES my calls and Emails.
What can/should I do? I contacted an attorney, since there is an arbitration clause in my contract it would cost me $1500+ just to start that.
I want my car back, fixed. What should I do? Contact Honda executives? Do I have any recourse? I REALLY WANT MY CAR BACK.
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