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Hyundai Entourage 2007+



  • mommy03mommy03 Posts: 17

    Thank you! That sounds exactly like my problem. But now I'm not sure if the tires are just getting a flat spot overnight because of the type of tires they are, or if my tires in particular have a flat spot from being out of balance (which it was) or from sitting on the dealer lot too long (which it did). Should I take the car back to the dealer, or is he going to tell me that isn't his problem? Thanks again for your input.
  • wlovettwlovett Posts: 17
    I am having the exact same issue. Dealer has balanced them twice, that has helped but I still feel the vibration. I also feared the tires have a flat spot from sitting the lot too long. I took it to the dealer for the 3rd time today. They wanted me to drive it for 2000 more miles to see if the flat spot comes out. I did not agree, we are in the process of talking to the Regional Hyundai Rep. I would like the tires replaced. I will keep you posted. There is also an entire forum dedicated this issue called Hyundai Entourgae Steering and Vibrations Issues.
  • I think I recall back in the 1960's, that certain automatic transmissions when cold or when first shifted into gear, would have a very slight lurching motion(actually lurching is too strong a word, it felt as though the drivetrain was slightly throbing). I too am experiencing this feeling, and I've already had all the tires 17" alloy factory wheels rebalanced and it did remove 98% of the 72-76 mph vibration. I wonder if we'll find out what the problem is, it is so minor that I can overlook it, but wouldn't mind having it corrected as well. Thanks for listening
  • mrblonde49mrblonde49 Posts: 626
    If it's a simple flat spot, it goes away almost immediately. No adverse affects, except bumpy for a minute or 2. I don't know what he means - 2000 miles won't take out a flat spot - it has to be something else
  • mommy03mommy03 Posts: 17
    Are there 2 types of flat spots - one that forms overnight and goes away after warming up, and one that is permanent formed from either imbalance or just a bad tire? Do both tyes go away after the tire warms up? Does your problem go away after the minivan warms up, wlovett?
  • wlovettwlovett Posts: 17
    In response to Mommy03's question, the vibration does not go away after the van is warmed up. If anything, it gets worse as the van warms up.

    My dealer spoke with the Hyundai Regional rep today. Hyundai wants to send a regional technician to look over the van. Though they have not indicated how long it will take to get someone to my dealer. They want to look at the suspension and make sure nothing was overlooked by the dealer. If they can't find anything, Hyundai is saying the issue is with the tires and I will need to work with the tire manufacturer. The saga continues......
  • BOTH of you should work with the tire manufacturer (Michelin?). Hyundai buys tires for their vehicles from tire manufacturers at bulk rates. You, the consumer, essentially pays more for the tires than Hyundai bought them for in the purchase price of the vehicle. Wlovett, don't let the Rep put this responsibility solely on you. Tell them you would work together to get this issue resolved. Yes, tire warranties are generally resolved with the tire manufacturer, but this sounds like a dealer and a tire mfg. problem. Plus, Michelin would listen to a big Car company than just one consumer. Good Luck
  • wlovettwlovett Posts: 17
    Latest Update. My dealer decided to put tires from another Entourage onto mine. I was very grateful for them trying this since Hyundai has been slow to respond to the issue. My dealer used tires from an Entourage that was delivered just last week. I have an Entourage GLS, so mine came with the 16" Hankook's. The odd thing was my dealer received at least 3 GLS's last week, each came with 16" Kumho tires, not Hankook's.

    So the dealer replaced my Hankook's with the Kumho's. Unfortuantly this did not help. The vibration is still there, especially at 75mph. By having the same issue with the Hankook's and Kumho's I am wondering if the issue is not with the tires but something else.

    So now we are back talking with the Regional Hyundai Representative......
  • I installed "Air Lift" brand Leveling Kit fits: 2005 Honda Odyssey Part: #60740, they don't show Hyundai in the application, but they do show Kia sedona 2006 as an application. They cost about $80.00 including freight, I installed them my self. I had to remove the rear coil springs to drill a 1-1/4" hole, it took about 3 hours each side of the van.
  • ateixeiraateixeira Posts: 72,587
    That's not it. The post right after yours proves it. Vibrations were there with the original Hankooks and with replacement Kumhos as well. And the Michelins.

    It's not the tires.

    It's gotta be the suspension tuning, alignment, something in the vehicle itself.
  • mommy03mommy03 Posts: 17
    Since most of my problem seems to go away after the car warms up (the consensus seems to be that the initial bumpy ride is due to flat spots), I'm still trying to figure out if I need to take it back to the dealer or if it will go away on its own. My dealer is neither knowledgeable nor helpful, so I'm not too keen on taking it back to them because I think it will be a waste of time. Should I just wait it out, or do I need to just get used to the bumps at the beginning of every trip. Any suggestions would be appreciated.

    By the way, do you guys get a survey after each service visit to the dealer? I've been twice, and they've asked me to give them good ratings, but I've never actually gotten the survey.
  • I had the dealer rebalance it, the 75 mph vibration seems to have gone away. However, I now have a new problem. At low speeds, pretty much as soon as the car starts moving, it feels rough,lumpy or lurchy, enough to be annoying. It smooths out at higher speeds and after warmed up I don't feel it at lower speeds then either.
    Your right about the dealer being unresponsive or in denial, and he is too far away to make it convenient to keep going in for such a minor, but still annoying problem, this is not how a BRAND NEW WORLD CLASS vehicle should act. Too bad Hyundai may loose its hard built improved reputation over tire, wheel or drivetrain vibration. And yes, my dealer calls me after each service to instruct me to leave excellent ratings when the factory surveys me, but often I dont get the factory survey. I have 17" alloy factory wheels with Michelin tires, my vans build date is June 14 2006.
  • mommy03mommy03 Posts: 17

    Your problem sound exactly the same as mine. At first, I thought your first paragraph was quoting from my previous post! I've had mine rebalance twice and I thought the 75+ mph vibration had gone away, but it's still there, just lessened. Did they do the dynamic balancing on yours? Now the low speed bumpiness has gotten even more annoying than the high speed vibrations.

    I have the same Michelin tires you do. What do you think the problem is? A flat spot? What are you going to do about it? My email is Maybe we could discuss this individually since it sound like we may have exactly the same problem.
  • smulveysmulvey Posts: 139
    There are several factors here.

    In 35 years I only had ONE person check all three and that was the manager of a goodyear store.

    1.) Is the TIRE ROUND ??
    They have a nice little gauge with a wheel on the outside and
    a needle gauge on the inside. The device sits on the floor with a nice heavy base. They set it close to the tire, gently touching. They lift the car off the ground a few inches on the shop lift and the rotate the tire by hand. This needle will deflect if the tire changes position during a full rotation. Then they mark it with chalk where the high or low spot is. They can check the whole tread face and also the SIDEWALL too !

    This establishes the concentricity of the wheel and tire as a unit.

    2.) The WHEEL BENT ? They can take the tire OFF and check the rim. They also can take the tire and rimm off the car and run some checks on the TIRE BALANCE machine as well.

    3.)Is the wheel BALANCED ? This is the most often checked item but if you have a BENT RIM or a LUMPY TIRE do you REALLY want them to "balance it out" or don't you think a non-defective tire / wheel is a better plan?

    Sears loves to " balance it out " instead of fixing the defect. When you see a whole lot of wheel weights
    you are getting a clue you have an issue.

    My Goodyear Tire store manager found I had one Lumpy tire and he replaced it with a good one and HEY - problem solved.

    I have a bad rim on my 1999 Dodge now and I need to get a new one. It "smooths out" at 60 MPH but why wouldn't I want smooth driving at all speeds. Also- Vibration is a metal fatigue inducing state at all speeds.
  • ateixeiraateixeira Posts: 72,587
    Well, given folks here have observed 3 different types of tires with this problem, we can probably narrow it down to the wheels or a suspension/alignment issue. It can't be the tires.
  • mommy03mommy03 Posts: 17
    I think there are mutiple problems here. Some have a vibration that just won't go away. Others, like myself, have a rough, bumpy ride when the car is cold. This seems to go away after the car warms up, so that must be the tires, right? Otherwise it wouldn't go away, would it? Both of us with this problem have Michelin tires.
  • Well,I dont know how to say this, so here goes. I dont have any high speed 70-80mph vibration. I did notice a slight shudder the other morning when I started the minivan that lasted for about 1 and a half minutes. This was in neutral, in the garage, ac off, ambient temp 75 degrees idle speed approx 1800 rpm. I wish it wasn't so. But it went away and it doesn't happen all the time???? Glad I got a 10 year warranty.
  • ateixeiraateixeira Posts: 72,587
    That could explain your problem, I guess. As the tires warm up, they surely soften up a bit.

    We can't be sure, but the explanation sounds plausible to me.
  • josm100josm100 Posts: 30
    If they are truely the same then why does the entourage have a different suspension from the sedona :confuse: , also the sedona has electronic brake assist while the entourage does not.
  • ateixeiraateixeira Posts: 72,587
    You sure? They list EBD as standard even on the GLS models.

    Maybe they just call it something else, but I doubt the brakes are any different.
  • I believe they are the same suspension. I checked the part numbers for the rear coil springs on a sedona and an entourage, the part numbers were the same. I put air lift bags inside the rear coil springs for heavy loads. They were actually listed to fit a 2006 Sedona, they fit my 2007 Entourage. But hey, if you have info , let us know.
  • pelican19pelican19 Posts: 323
    The 07 Entourage does in fact have Electronic Brake force Dist..
  • josm100josm100 Posts: 30
    I stand corrected, the information on the Hyundai website does not electronic brake force distribution, also many "professional" reviews describe the entourage as having a different suspension. Besides this, I like the styling of the entourage more than the sedona although I almost bought a used 06 sedona LX at carmax. I think if I had not convinced my wife that the SE with premium was worth having over the GLS we may have just bought the Sedona. Thanks for the correction. :D
  • pelican19pelican19 Posts: 323
    It is an extremely agile and capable van. The only downside is the gas consumption. The price of gas in my area has hit 3.45 for super.
  • davethecarnutdavethecarnut Posts: 248
    But you can put regular in your Entourage. Unless you have a high mileage engine that detonates or you have a high compression performance engine, you don't need super.
  • mommy03mommy03 Posts: 17
    Has anyone tried both regular and premium gas and noticed a difference in the ride as a result?
  • ateixeiraateixeira Posts: 72,587
    The engine is designed to run on 87 octane, so don't waste your money. You won't see any benefits. If your engine is knocking have it serviced, higher octane gas only masks the problem.

    Oil companies only get richer. The wholesale price difference from regular to premium is a whopping 3 cents, yet they charge us 20-40 cents, so it's mostly huge profits for the oil companies.
  • rv65rv65 Posts: 1,076
    Bluetooth handsfree is coming soon. Most likely will be a rebadged blueconnect kit. It can be installed by the dealer. The Blueconnect kit doesn't include stereo integration. 2008 is when they will offer it as a factory option.
  • Hello all, First time poster. Forgive me if this has been covered but the search function doesn't appear to be working for me. I own a 2006 Sonata and a 2007 Entourage and are happy with both. When I double click the lock button on the Sonata remote I get a confirmation horn honk. However the Entourage doesn't do it. This was fine until somebody parked next to me with an Entourage did her locks and the horn beeped!

    Obviously this functionality is settable somewhere and mine isn't set. I would love to have this feature. In lieu of going to the dealer for something so trivial I thought I might dangle a fishing line off the forum pier and see if any of you smart folks might know how to enable this feature. Help!

    Appreciate it! Scott
  • stushstush Posts: 62
    Scott, I've had my van since 6/06. On my van the horn will honk if you hit the button twice. I found this out when after leaving the van at the mall, not sure if I locked it, hit button again, horn honked and the lights flashed again. I've done this a couple of times and that seems to be all you need to do. But why would you want to double click your lock button, when 1 click will lock the doors?
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