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Subaru B9 Tribeca: Problems & Solutions



  • foxbat121foxbat121 Posts: 211
    Movie sound tracks are typically lower volume level compared to others becuase it has to make room for explosion sounds with wider dynamic ranges. I have to crank up volume almost 100% when listen to my classic music albums.

    Yes, I did noticed bass booming on MP3. I think it is probably intentional by design. I always wondered if my subwoofer is really connected. Now I know it's working. :)
  • ateixeiraateixeira Posts: 72,587
    See what the dealer can do, and keep in mind you can call 800-SUBARU3 for help from SoA if you ever need it.

  • I just got my Tribeca yeasterday and noticed that the PS fluid was a little low. I havnt had any issues like yours but then again I dont drive in the mountains. Is it possible that your PS fluid is just a but low and the steep grade that you might be driving on might have caused the pump top fail do to the low level of the fluid. Its worth a try to check it out. Good luck
  • thanks for the reply. but I realize that movie sound tracks are lower but not this lower... also DVD concerts are just as low. When I played the same DVDs in the Chrysler DVD player in a Pacifica the volume was actually the same as the CD Player and the dynamic range was better (sounded just like the MP3s play). Is there a volume for the output of the DVD player? not the volume control on the stereo up front but some second volume control ?

    well its into the dealers tonight anyway for the rattle in the front right dash area. sounds like a wiring harness is loose up front and over bumps is smacking the plastic somewhere loudly. So will have them check it out anyway...

    Exactly what I thought about the subwoofer not working until I played MP3s. the CDs should be just as strong in the BASE level. Its gotten to the point where I do not want to listen to my standard music CDs and only play the MP3s. :mad:
  • foxbat121foxbat121 Posts: 211
    When I played the same DVDs in the Chrysler DVD player in a Pacifica the volume was actually the same as the CD Player and the dynamic range was better (sounded just like the MP3s play). Is there a volume for the output of the DVD player? not the volume control on the stereo up front but some second volume control ?

    This is DVD player dependent. I have no experience with in-car player. But most DVD players I own can allow you to select what kind of audio range you want.

    well its into the dealers tonight anyway for the rattle in the front right dash area. sounds like a wiring harness is loose up front and over bumps is smacking the plastic somewhere loudly. So will have them check it out anyway...

    Let's know what your dealer find out. I think I had the same issue.
  • sdhjfsdhjf Posts: 6
    Since I've had my Tribeca only three days and it only has 300 miles, I was disappointed when my cruise control suddenly turned itself off, the check engine light came on and the traction control became disabled. The cruise control light continued to flash and the traction control could not be engaged.

    Subaru Roadside Assistance was no help other than to offer to tow the car to nearest dealer and call me a cab at my expense.

    They put me in touch with a dealer they thought was open but the first question was "did you buy the car here?".

    After discussing malfunction with the sales manager at my dealership, who thus far has been very helpful, it became apparent that Subaru dealers have no desire to take care of the customers who don't buy from them. He suggested I get the car back to them and that it was probably OK to drive.

    It appears we are not Subaru customers, we are customers of the dealer from which we bought the car. You would think a car company that has a limited number of dealerships would stress the importance of taking care of its customers no matter where they bought the car.
  • sdhjfsdhjf Posts: 6
    Did they fix it and what was the cause?
  • foxbat121foxbat121 Posts: 211
    I never had any problem to get my cars serviced in any of my local Subaru dealers in past 10 years. Dealers in fact love to have your car serviced there because warranty service is a big party of their income. I don't understand why that particular dealer won't like to service your car. It is like throw money out of door. You should file a complaint with SOA.
  • We have not been told the whole story.

    Your right, warranty & service work is what keeps most dealerships alive.
  • ateixeiraateixeira Posts: 72,587
    Did you save a receipt? I'd be calling 800-SUBARU3 and asking for reimbursement.

    The roadside assistance program is run by a 3rd party, so they won't pick up the tab. Give SoA a chance and they might not disappoint you.

  • sdhjfsdhjf Posts: 6
    I believe you all are right if the customer is paying the bill or if the Dealer is guaranteed reimbursement from Subaru of America. But if you take a disabled new car to a dealer far from your home, good luck getting a replacement vehicle for no charge while repairs are made if you did not buy the car there. My dealer has been excellent. Roadside assistance was far from adequate. I was lucky and able to reach the sales department of my hometown dealership.
  • foxbat121foxbat121 Posts: 211
    So you're complaining about not being able to get a free loaner. Not about the dealer not fixing the car for you. As outlined by your waranty, a loaner car is only available to you if the dealer can not fix the car the same day. Yes, we all love *free* loaner cars. But that actually comes from the premium you paid for the new car. Given the choice of $10k more on a new car or pay for my own loaner cars, I'd pick later in a heart beat. Note, dealers can give out free loaners at their own cost. None of my local dealers do that unless you're doing big services like 30k, 60k services etc.
  • my dealer just got in 3 subaru legacies for loaners on Monday. not sure but sounds like they were provided under some deal from Subaru corporate. they had to transfer the titles and such still.

    but also to position the B9 as a luxury vehicle they need to make the loaner a universal company coverage. Chrysler did that for the Pacifica to compete with the Lexus, Acura, ect. (but this has all been covered before in the B9 Thread earlier this year)....
  • At high speeds the steering automatically tightens up to give you better performance. could this be what the problem was?
  • Can anyone who owns a C9 tell me if you can enter an address or destination into the Nav while the car is moving? Also, I saw somewhere that you can add 100 'waypoints' or 'destinations' into the unit and save them for future access. Is this accurate? From other discussions I have read here, it looks like the units in the 7-pass model does not include/support voice commands! Can anyone confirm that? The car has to be in 'park' in order for the rear seat DVD to be displayed on the front Nav screen. Can this be 'overridden?' Finally, when watching a DVD from the back on the front screen, how clear is the picture? I didn't see any specs on the front screen resolution. Thanks to all who reply.
  • foxbat121foxbat121 Posts: 211
    While car is moving, you can only select from preset destinations or previous destinations. You can not type addresses while moving. There is no voice commands (speach recognition for input) in Nav unit. You're not suppose to watch DVD on front screen while driving. That's a safety issue.
  • umm there is "hypothetically" a way to override the dvd locked out when driving ...

    it actually is not linked to the drive transmission but to the Parking Brake. you need to fool the system into thinking your parking brake is engaged. Of course that is hypothetical
  • dealer said they heard the rattle but did not know what is causing it so they are basically wrapping in padded foam all the wiring harness ect in the front right dash area.

    Also they tested the other DVDs in the lot and they ALL have lower volumes on the DVD system. So I guess until others complain and Subaru sees the issue will they look at. They logged my issue. so if you think the DVD volume should be set to the same level as the stereo or CD player, file a complaint at the svc department please!
  • I do not have a DVD in my B9 but there is normally a difference in volume between different types of media and even between the same type of media.

    When the CD or DVD is recorded originally the volume setting of the recording equipment are set differently. Switch between radio stations and often the volume level changes.

    Television is a good example, your watching your favorite sit-com at a given volume.

    When the commercial comes on the volume goes dramatically. You did not change the volume but that recording was produced at a high volume level.

    So there may not be a problem.
  • Nope this is definitely a problem. the volume level required to hear the movie is about 30% higher then the other sources (Radio, CD, MP3). Also I had the DVD system in my Pacifica and that was perfect. the audio was superior in the DVD of that vehicle (5.1 surround sound) compared to the CDs or Radio.

    The repair shop agreed that it was not normal but (normal for B9s) they tried two other new B9s with DVD video and the same thing. its a design flaw in the entertainment system. they have the preamp gain set too low going from the DVD player into the Head Unit of the stereo. it is not balanced the same level of input as the other sources of audio.

    Again the only audio source I did not test yet is the Audio IN ports in the back seat area. You have to stop by your dealer next time and check one out on his lot... to know that they have some issue.

    the reason why it &*(&*(& me off... is that you turn up the volume to hear the movie and then say forget and switch to Radio or CD and it about blasts your ears out! because the volume is so loud. :mad:
  • :cry: they could not find it. took the dash apart, foam padded the water pump thinking it was under the hood... check the vent area. nothing!

    they definitely hear the problem and it is not on other Tribecas they have on the lot.... seems to appear more when colder weather.

    so they have escalated it to the subaru regional rep. I have to bring the car back when he decides what other things to look at :sick:
  • tls8thtls8th Posts: 27
    I agree with the other responses as to the shifting and undercoating. Good luck on narrowing down the smell. As for the tires and their pressure, I maintain all my vehicles tire pressure with what the tire sidewall states usually 44 psi. The ride maybe slightly stiffer but is much safer and greater tread life. The auto makers want you to keep lower pressure due to a softer ride. If you ask the tire makers their answer is whatever the auto makers say (liability falls on the auto makers).
    If you keep your tires at the sidewall amount this will prevent the tire rolling under your rim and cause a catostraphic blow-out during hard cornering or an emergency avoidance maneuver, better gas mileage and longer tread life.
    Just so you know I am an instructor for high performance/defensive driving course with Federal Government.
  • I always thought the side wall pressure was the max safe pressure (regardless of how much weight you are carrying) not the recommended pressure.
  • tls8thtls8th Posts: 27
    Well it's kinda tricky on who what's the liability. The recommended tire pressure by auto companies is usually lower to make a nicer ride and maybe slightly better gas mileage, their not concerned with tread life that falls on the tire manufacturer.
    Advantages for auto makers with lower pressure:
    Softer ride
    slightly better gas mileage

    Advantages for tire manufacturers
    You like the ride and slightly better gas mileage and tire wears out quicker so you buy them more often.
    If you follow the auto rec's liability falls on them vice tire guys.
    But if you ask anyone that does high performance driving or in the case of an emergency avoidance situation you want the maximum tire pressure for better control and stability.
    As another note in the course I instruct if you have a non-speed rated tire it's the sidewall pressure plus 5 psi.
    This strengthens the sidewall of the tire.
    Only on the really inexpensive autos have I ever noticed a difference in the ride softness.
    With my tires at 44 psi on my B9 we took a trip on the interstate here's the facts:
    distance:133 miles
    avg. speed: 67 mph
    avg. mpg: 23.3 mpg
    occupants: 2 adults, 2 children
    method: mostly cruise control
    Terrain: flat
    traffic: light
  • tyyeh0tyyeh0 Posts: 43
    I appreciate the expert info, but I thought that slightly lower pressure(obviously not too low) gives a wider contact patch for better performance driving such as autocrossing.

    In the few times I've gone to the race track and chatting with friends who do this on a regular basis (who do have training), I have never heard driving with pressure all the way up to the max tire pressure.

    Can you point people to actual documentation that backs up these claims?

    Also on mileage, I thought the higher pressure will actually give better mileage rather than lower.

    Anyone else have comments on these claims?
  • tls8thtls8th Posts: 27
    You're correct in stating at race tracks and during autocross tires may not be at max. They base the pressures on several factors: air temp, track temp, expected tire temp increase, distance of race in time and length. And as with most race tracks the turns you make are gradual usually geometric turns. The turns you expect in autocross are more abrupt but are in no way close to an emergency lane change or accident avoidance situation. The larger footprint does help but that depends on if you have rear wheel, front wheel or all-wheel drive. When weight transfers in accelerating or braking this does increase the tires footprints respectively. But we don't have the luxury of knowing the things racers have like exact weather and road conditions so we prepare our vehicles the best we can.
    Not to mention they buy specific tires for racing and autocross, they also have specific tires based on weather.
    Good questions and feedback
    The courses I instruct are utilizing vehicles of everyday travel not scca vehicles, with nothing more than Goodyear Eagle tires.
    The instructor courses I attended are not available to general public therefore I'm not at liberty to state sources. Sorry
  • tls8thtls8th Posts: 27
    Also on gas mileage this is what auto makers want but as you see in my trip info I actually have been getting better mileage at the 44 psi, plus I'll get better tread life.
  • steverstever Posts: 52,683
    Check out this thread:

    capriracer, "Tires, tires, tires" #5044, 5 Oct 2005 9:54 pm

    I think I'll cross post this thread over there as well.

    Steve, Host
  • c_hunterc_hunter Posts: 4,487
    You stated that the max pressure is desirable for emergency avoidance maneuvers. While the higher pressure stiffens the tire and will give you less roll, it also reduces the contact area so you have less friction between you and the road. I have spent a fair amount of time experimenting with tire pressure and you definitely lose grip with higher pressures. So you might actually be compromising control in emergency avoidance maneuvers. I would encourage you to rethink the high pressure, or at least research it, before driving your family around with such high pressures -- in an emergency situation, you're probably going to have less control.

  • aka1aka1 Posts: 110
    Lower tire pressure reduces gas mileage. Keeping your tire inflated to the maximum pressure indicated on the side wall will not reduce your contact area it will actually maximize it. If you over inflate your tire you will notice the CENTER of the tire wearing out more than the shoulders of the tire. If you under inflate your tire and drive on it you will notice bad MPG and have the shoulders of the tire wear out faster than the middle. You are more likely to have a BLOW OUT on under inflated tires due to heat build up and a sudden change in vector will cause the weakest point of the tire to be compromised. This weakest point is one were you notice a bulge on the side wall, can be a weak point were you hit a big pot hole or curb, and may or may not be visible, you may have internal tread separation.

    Funny Cars ie. drag racers, are the only types of racers that I know of that doesn't use maximum tire inflation, most other racers including INDY, Formula try keeping maximum inflation to keep tire temps. at a constant.
This discussion has been closed.