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Carmax - What's Your Experience?



  • dave2zdave2z Posts: 3
    I was just using that Camaro as an example. I purchased an 03 Mitsubishi Lancer Evolution.
  • dave2zdave2z Posts: 3
    Mcguiver1000, I could understand if we had numerous complains across the country dealing with CarMax actually saying one thing then doing another with payments/checks/etc., but to date your complaint has been the ONLY one of this nature that I have ever came across. You know, sometimes people do make mistakes and things are lost in delivery when you have one department talking to another. Especially in a large scale business. I'm not offering excuses for them, but realistically every company will make a mistake at one point and time. It just seems unfortunate that this time, you drew that straw. The fact that they just wanted to work with you the entire time to fix it is where the rubber meets the road. To say that they are full of LIARS and are STUPID... please. That is just showing your ignorance. Obviously they are not, or they wouldn't still be in business and they certainly wouldn't be doing as well as they are. Clark Howard's CarMax Review will show just how profitable they have been.
  • When we moved to Las Vegas a dozen years ago we were shocked at how high the car prices were. There are a handful of companies that own most of the dealerships in town, and it's not uncommon to see a lot of extras tacked on--sometimes several thousand dollars' worth. When Car Max came to town we were suspicious, but have found them pleasant and hassle free to deal with. Their prices are also much less than anybody else in town. This sounds like it's unusual. We purchased a 2004 Volvo C70, paid about $4K less than what we had seen elsewhere in town. Their trade-in offers are also much less, predictably. We got an extended warranty through them, which has paid for itself about 3 times over. The CarMax dealer is very close to home, so it's a no-brainer for us.
  • hodag1hodag1 Posts: 1
    I recently purchased a Toyota FJ Cruiser at CarMax. I wouldn't typically go to a CarMax because I perceive them to be a dumping ground for used cars and auction vehicles with no questions asked. Anyway, against my better judgement, I bought the FJ because of the price and the options. While cleaning it up, I checked the cabin filter and found it to be in terrible shape. It looked like a rat's nest! I immediately replaced it and started checking the other filters. All the other filters appeared to be new. Seeing the condition of the cabin filter, made me wonder what else was not maintained or serviced.

    I took the FJ to my trusted-neighborhood 4-wheel drive specialists and asked them to give it a used-car inspection. The inspection revealed that one of the front tire bearings was shot and the FJ's rear-end was shot! Fortunately, both items were covered under Toyota's 5 Year/60K mile powertrain warranty.

    My Point: Don't believe car dealers' pitch that they do a multi-point inspection to assure that your vehicle will provide years of trouble free service. As I described, my FJ was "good enough" for CarMax even though it had a bad front wheel bearing and rear-end. I bought it in February 2010 and it already has about $2,500 in warranty repairs.
  • I agree that Carmax is far from reputable and trust worthy. I have been asked why I delt with them considering the anguish they put me thru and the answer is simple.... It was the vehicle I wanted that was no where else and the price was right AND it was still under 98% of the factory warranty. But, yes, don't believe a word they say. :shades:
  • explorerx4explorerx4 Central CTPosts: 11,854
    Overall, the experience was pretty painless, the people were polite and the process was explained to my satisfaction.
    Their offer came in lower that I wanted, but I might have been willing to modify my expectations based on the fact that they could buy 'right now'.
    Based on their inventory, they would have asked about a 50% premium over what their offer was.
    Is their offer negotiable or is the number 'the number'?
    A 50% margin was just too much.
    2017 Ford Fusion SE 2014 Ford F-150 FX4
  • delthekingdeltheking Posts: 1,152
    edited September 2010
    What were your car details? Year,make,model mileage ,options etc.
    Also,their offer is non negotiable-- both the selling price or the trade in price. Their trade in price is a confirmed written offer valid for 7 days at any Carmax dealership.
  • The will NOT negotiate any price untill you start yelling foul because of a major screw up.
  • explorerx4explorerx4 Central CTPosts: 11,854
    edited September 2010
    There was no reason to contest their offer as for as the car went.
    They are looking sell cars, not buy them, so in this market I can see them offering under the real value.
    They could then wholesale it and make money.
    I just wasn't sure if that was their final answer. :D
    2017 Ford Fusion SE 2014 Ford F-150 FX4
  • dwynnedwynne Posts: 4,018
    I don't know if I would ever buy a car at Carmax - the prices are just too high and I don't mind negotiating a discount from a regular car dealer.

    Carmax USED to a good place to sell a car as they would give you KBB / Edmunds trade in or even private party for your car. That was then they first opened around here - then they got smart and starting getting cars from the local auto auctions and would only give auction money offers for your car. So any time lately they have looked at a car of mine or a friend's car they would offer what they can get the same car for at auction - which is a pretty low-ball price and well below values shown online. Normally, you could "trade in" a car and get more for it - but it depends on the car and what you are trading for. If it is not something the dealer wants to put on their lot and sell, then they too will offer you auction money for it.

    My wife was tired of filling up her guzzling Honda Pilot but we had a few months left on the lease. The online trade values showed more value than current lease payoff so I figured I would give Carmax a shot. I figured auction money would be close enough to payoff to let the car go so we could get something else w/o having to stay in the lease. I also did a Carmax nation-wide search for the year and model and found similar vehicles with similar miles and they were offered for sale at prices much higher than lease buyout.

    Well, I guess Pilots are hot sellers as the offer came back nearly $2k more than payoff! We cleaned the car out and let them have it :surprise: . My wife misses the space of the 3 row SUV, but is getting 43-45 mpg in her new Prius and loves it.

    Carmax offered her Pilot on their site about 2 weeks later (once the title came in from AHFC) for nearly $5,000 more than they gave us. They marked it down a couple of times and sold it (or auctioned it) in a few weeks. Last listed price was about $4k more than they paid us for it. I was happy with $2k over lease buyout, so more power to them if they made more off of the Pilot. I shopped it at a couple of Toyota dealers and the best offer was $750 or so less than Carmax paid. One note: they listed her Pilot as AWD when it as a FWD model. Could have been a mistake in the listing OR at appraisal time. So perhaps we made a profit due to them thinking incorrectly it was AWD? A quick check would show you it was not (I can tell w/o getting out of the vehicle) AND the original window sticker was in the glove box.

    That worked out so well I let them appraise my G37. They did not offer me a $2k over lease buy out, but a price really close to buy out. So again I took them up on the offer and sold them the car so I could get me something new. They offered the G online in a couple of weeks for about $3,000 more than they paid me and later dropped the price to $2,500 over before they sold it (or auctioned it). I was surprised that the mark up on the Pilot was so much more than the G37, but again I got a fair price - my best other offer on a trade was $3k under the Carmax offer.

    Both of the cars I sold them were under full warranty and were "like new". The Pilot had normal miles for a 3 year old car, the G37 was really low miles - both were clearly nice enough for them to sell (or try to sell) on their lot after purchasing them. Maybe that accounted for the "nice" appraisal prices I got?

    The one dark cloud on the whole deal is the contract you have to sign when selling them a car. I never saw that until I did the first deal and if you read it (and you should) it is TOTALLY in Carmax's favor. For any reason and at any time they can call off the deal - even if they have paid off your loan / lease. If they do, then you have to pay them back the money they gave you (if any) AND repay the amount they paid out to pay off the car. I am sure the language is in place in case your title never comes in, or has more liens on it that you disclosed, or comes back salvage or rebuild even though Autocheck / Carfax say the VIN is clean. But it COULD be used for any reason to let Carmax unwind the deal. Ask them and they say "it never happens" unless the car turns out to be stolen or something. Also, they pay you with a bank draft, not a check. You have to deposit it and (depending on your account and bank) wait for Carmax to decide to honor it or not.

    If you owe more than the offer you can pay Carmax to buy the car from you, but (get this) they only take CASH or certified funds. No personal checks (over $250) and no credit cards.

    Ironic, isn't it? There is no way they would sell you a car under the terms they impose when they BUY your car.

    In my case, both worked out just fine so I will change my Carmax "sell us your car" recommendation from "don't bother" to "worth a shot". If you go in during a slow time you can be in and out in under an hour, easy - so may be worth your time. Do a nationwide search on Carmax and find cars just like yours and what they are asking for them. Figure $3-5k UNDER that number is what they will be offering you - as long as your car is like new and clear Autocheck. If they make you an acceptable offer, have them give you a copy of the contract for you to read over and study at leisure to see if you can live with the terms - then decide if you want to sell to Carmax or not.

    Keep in mind if you own or finance (rather than lease) your car there is a trade in tax credit in most states. Assuming you are not going to buy an overpriced Carmax car, take this into account when judging the offer. If taxes were 7%, for example, an offer from Carmax of $20,000 for your car would be the same a trading it toward your new car and getting $18,692 for it when counting the trade in tax savings. If leasing, it does not matter (most all states) so just take the best offer.
  • Sounds like you got not one but TWO great deals on selling those cars to CarMax. I sold a Taurus wagon to them once. I was in a similar situation where I was going to do a trade in, but by going to Carmax, I got $2K more than the dealer was offering me.

    I would normally sell a car via private sale, but in this case, the car had not been reliable, and I would have been hard pressed to tell someone that it was.

    Like you, I got stuck with a bank draft. It took 10 full business days to clear it from my bank, and they said they HAD had cases where Carmax pulled the money back, so they wouldn't release it to me until the full 10 days had passed. I believe there was a Monday bank holiday in there someplace, so it felt like three weeks before I got my money.

    As you've shown, it pays to see what they'll offer you for a car. Congrats!
  • dwynnedwynne Posts: 4,018
    With lease vehicles (in most states) the law says the title can only pass to the lessee or to a licensed car dealer. So I could not sell my cars direct to someone else, only to or through a dealer. I have done that in the past and after paying a dealer for the paperwork made a little money. In this case, the money they offered was "good enough" to avoid the hassles of trying to sell the cars myself.

    I know Carmax customers want to have a pleasant, no haggle buying experience but surely they can operate a computer or pick up a paper and see the same cars selling for less elsewhere? Heck, often the CM price is about the same as a NEW car price. The they must be doing it right as they are still around and sell lots of cars to lots of folks. And I thank them for being able to sell for "too much" which let them pay me "enough" for mine...
  • I went to test drive a saab i was very interested in. when i got to carmax the car would not start. service dept. told me they had to put another battery in the car. i have seen this problem before. i told them that was not the problem that the ignition modual and the steer locking modual needed to be replaced and re programmed. (saab has had this problem since 2003) They called me 4 days later and told me that i was right and they were sending the car to saab. they could have done it in house, but i was like whatever. the following week i showed up test drove the car and the left headlamp was out. so they took it back to the service dep. and replaced the lamp. (thank god they can fix somthing on site) so i bought the car. one of the managers, ( not sure wich one theres like a hundred managers) asked me would i be interested in working there as a technician. so i put in my app. went to the interveiw, guess everything was ok. i am a L-1 master tech. a week later i get a letter that says "despite your impressive background we have chosen another canidate" i wasnt going to leave the audi dealership i have been at for 12 years anyway. i just thought it was funny and i hope whom ever they choose can at least read a wiring schematic and actually fix somthing besides head lamps. i must admit they have very impressive benifits. well anyway next time a customer goes to test drive a car and it wont start. just skip the B.S. from the service team and tell them to send it to the dealership so proffesional technicians can fix it right the first time. just thought it was funny the customer had to instruct them how to fix the car he was buying................ GO CARMAX.....................
  • jipsterjipster Louisville, KentuckyPosts: 5,441
    edited December 2010
    Not really that surprising. All cars have their problem areas that their owners can identify a lot quicker than an independant mechanic. I'm far from being mechanically inclined, but I could diagnoise about a half dozen Mazda MPV problems better than indie mechanic. Mainly because of the MPV club forum that I belong to, and the fact my MPV has experienced most of them. I've saved a lot of money by doing 3 of the repairs myself.
  • snakeweaselsnakeweasel a Certified Edmunds Poster.Posts: 13,452
    I wouldn't be to critical of Carmax over this. If a car simply won't start it is usually the battery, best to try testing the simple things first. Since they are not a saab dealership I am not surprised that they don't know some issues that only plague that model. Sending it to the dealer might be the best for two reasons. First if it was still under warranty why not have them fix it. Secondly if it is an issue affecting only Saabs they would be best serviced by mechanics who have experience in getting them fixed.

    I really don't see it as a reason to distrust their mechanics.

    2008 Sebring Ragtop, 2011 Hyundai Sonata.

  • Kirstie_HKirstie_H Posts: 11,025
    It actually makes me MORE inclined to trust them. A valuable trait is understanding when you're out of your depth - rather than trying to fix a problem that you're not confident you can fix, send it to someone who CAN fix it. Too often, pride gets in the way. I'd rather have someone give it to me straight - we don't know how to fix this, but we will send it to someone who can. Good.


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  • virus002virus002 Posts: 4
    edited December 2010
    Exactly, Never assume you know what the problem is off the bat before eliminating smaller possible problems that are less costly to fix.
  • there solution was to put a battery in the car. i objected told them what was wrong with it. the car was not under warranty, secondly the car should have never been put on the lot with a parasitic draw, the battery had to completely run down three times prior, basic trouble shooting skills
  • you are correct you never assume what a problem is. you run tests, you dont throw parts at a car untill you fix it. that is the difference between a technician and a mechanic. i find what is wrong with the car and repair the problem. any dealership has to have reputable technicians, not shade tree mechanics, i am not a saab technician, pulled a wiring scematic took me 1 hour to trace the problem and inform the service dept. what was wrong with the car. go carmax.......
  • That's only $100 more...
  • Carmax is a good place to buy a used vehicle is you don't mind paying a premium price for an easy low pressure experience. However, most dealers put all their vehicles thru a multi-point inspection and offer a 30 or 60 day ltd. warranty. Carmax offers a 5 day return. If you find a better deal elsewhere, you can return their vehicle and walk away.

    Carmax makes money several ways. Paying their consultants a flat commission of 150-175 per car rather than a percentage of the gross profit, which is fair for an order taker. They are also the largest wholesale auction in the US. If your trade is worth $4k on the auction block, then Carmax will hold back $1k-1500 from that amount. Carmax will make that much profit on your trade off of you. Even if you just sell your car to them and don't buy one. Also, their vehicles are $1500-2k above the traditional dealership. In some cases, if they took your vehicle as a trade and you bought a car from them, they make about a $3-4k profit off of you. Because they are no haggle and some people are willing to pay a premium for taking the easier route to buying a car, they have no idea they got their heads knocked off after they leave w/ their nused car. Also, they make points on financing. There APR is higher than a traditional dealer. It is a simple interest loan but if you don't pay it off early, you pay a lot of money in interest. If you have an 800 FICA and you go to a traditional dealer and buy a 2010 Honda accord w/ 10k miles, your interest rate will be in the 2 or 3% range; however, you go to Carmax, your interest rate will be in the 5-6% range. Not a bad rate but not the best either. If you're a numbers person, are or have been in the traditional car business, you feel me.

    Now, if you're an employee, you are treated the same, like a droid or robot. Training is extensive and Carmax spends a ton of money to turn their associates into professional order takers. They are a publically traded company so they want to avoid lawsuits. They terminate anyone who doesn't fit perfectly into their mold, without any type of disciplinary steps first to correct the matter. They are a zero tolerance employer. Eventually, it will take fewer people to run that business as it becomes more and more automated.

    One thing is for sure, you make more money as a part time sales consultant than you would anywhere else. A part time person sells 5 cars a month w/ 5 extended service plans and 5 GAP insurance plans, they grossed $1375 and you can work beyond your scheduled hours and make as much as a full time person. Just hard to make a living unless you are part time and have a decent paying full time job. Don't ever go full time unless you don't mind working 60 plus hours. If you follow their process exactly, you will make money; however, you take short cuts, you won't. It's just the way that business format is.

    Just another way to sell or buy a car. Doesn't mean it's wrong. Company's are in business for one reason, make a profit. Profit isn't a dirty word. It's okay for a business to make a profit, just don't knock a customer's head off in the process.
  • megamarkmegamark Posts: 4
    So I go into my local Carmax dealer to talk about two cars they have on their lot. Price is a little high, but nothing I'm not willing to deal with. When it comes down to time for my trade in appraisal, I go through the 30 minute wait.

    Let me precursor this. I was trading my 2010 Ford Fusion Sport AWD with 64000 miles. I go into carmax doing alot of homework. I checked KBB and KBB tells me even with mileage my car is worth 20372 in excellent condition, and Yes my car is showroom perfect. Even the paint is flawless, not a swirlmark, not a scratch anywhere. Interior is pure perfection. Not so much as a small stain on the carpet or headliner, or a scratch on any plastic. I check NADA and they let me know my car is worth slightly less at 19775. I check Fairmarket value at and there it judges my car by what other same models are trading in or selling for. Fairmarket value is set at 20,374.

    So I decide to check around. Within a 200 mile radius, I find 2 other Fusion Sports for sale . Plus I have the upgraded Sony surround, moonroof, and rear parking assist, two full electronic keys, two sets of perfect condition floor matts (mudd and regular), and mine is AWD as apposed to FWD. I use, autobytel,, I call every Ford dealership in the area and not a single Fusion Sport on a lot, except the two others for sale at third party dealerships. One with 32K miles is selling for 26K and another with 42K miles is selling for 22K, but this car has some issues (like missing tailpipes, scratches in paint, and small crack in fender). I literally checked over 150 local dealerships including third party and private dealerships to see if I could find even another Fusion Sport for sale outside of the two I found online. Not a single one can I find.

    Armed with my extensive knowledge, I head to carmax. After going to the CTS I was looking at and starting up the vehicle immediately I hear a constant shudder in the engine and a ticking sound. Salesgirl acknowleges the issue and says that we cant drive this vehicle, so takes me to three other CTS's to see if its a normal sound. Its not. We test drive a similar CTs and come back to await my trade in proposal. After a while they come back with an offer of 12,000. At this point a manager is there and says "Hey not bad at all". I tell him that they aren't even close to what I want. He goes on to state how common Fusions are and the market is flooded with them. I asked him if he was sure that he was referring to the newer model Fusions, to include the Sport version (only model that gets the 3.5 liter engine as opposed to the 3.0, lowered and higher end suspension, premium painted wheels, only model with the non problematic Hydraulic steering as opposed to the electronic steering, side body skirts, stitched leather seats and matching stitched leather panels, and AWD) not to mention moon and tune package with rear parking assist. He states, oh yeah he could pick one up for 14K right now with low miles. I asked him where, and if he could show me this run of Fusion Sports, of course he couldn't because they simply aren't out there to be had. I can find 200 cadillac CTSs in a 50mile radius, but could only find 2 Fusion Sports.

    So its not like I couldn't understand not getting KBB, but to be 8K less on a car that was immaculate, was just plain disgusting. Even their own spreadsheet appraising the car came back all perfect scores, and I had the car fully inspected with proof, checking the brakes, tires, suspension, tranny for leaks, engine, and condition of awd. They couldn't find even a single wet area or potential problem.

    I guarantee they imput my car as a non sport version, maybe a SE not even an SEL version. Carmax will never earn my business and I will ensure everyone I know, will hear this story.

    Long story short, today I was offered 19,500 in trade for my car. And no they didn't raise the price of their vehicle even one dollar to give me that price. I was also offered 18750, and 17995 at two other dealerships. Great job carmax!
  • mikefm58mikefm58 Posts: 2,882
    edited April 2011
    Hop on over to Real-World Trade-In values and see what they think. A 2010 with 64K miles is difficult to compare with but I do agree that I think Carmax messed up.
  • spunkyblondspunkyblond Posts: 15
    edited April 2011
    Sounds like you have a nice late model loaded Fusion Megamark(sincerely). If you don't like Carmax's offer, then don't do business w/ them! It's a FREE appraisal. You took their offer personally, rather than an offer to do business with them.

    Out of all your research sources, is the most resourceful and most accurate than the other sites. If you take your vehicle to an Autotrader buying center, have it appraised and compare it to your on-line Autotrader evaluation, your vehicle will be guarenteed for that amount.

    Your Fusion's FMV, according to your research, ranges from $17,995 up to $20,374. That's a wide difference of nearly $2,400. Maybe you were expecting an offer close to your pay-off. Unless you put a sizable down payment at time of purchase, you will be upside down.

    New 2010 Fusions sold for $29k MSRP, Invoice $26,700. New 2011 Fusions sell for about $500 more.

    Autotrader is a division of Manheim Auto Auctions (#1 used vehicle wholesaler nationwide). I am not affiliated with Carmax or Autotrader; however, Autotrader buys/sells vehicles. So, I'd put my faith in their info. Carmax is the 2nd largest wholesaler nationwide. As you know, their intension to purchase your vehicle wholesale, recondition it (as they do every car on their retail lot) and sell it for a "no haggle" price. They hold back a few on your trade and sell it retail at a premium price. Just another way to buy a used vehicle.

    As you know, many things impact the FMV of a "used" vehicle:
    (1) Seasonality: This is sports car/convertible season. Your vehicle is AWD;
    (2) Age/miles: You have put 32k miles/yr. on a two year old car, over double the average annual mileage;
    (3) Historical trends: Some vehicles hold the value and are more in demand than others. For example, a Honda will hold it's value far better than a Ford;
    (4) Regional differences: An area that has a lot of snow/rain, then a buyer would be more willing to pay a higher price for AWD, unlike FL where buyers would be more inclined to buy a convertible;
    (5) Vehicle specs: original factory options/accessories, interior/exterior conditions, mechanical and structural (never been wrecked) conditions; and,
    (6) local market conditions: comparable vehicle sales in your area, auction prices for the previous 90 days, and private seller pricing from local ads.

    Your 2010 Fusion w/ 64k miles is out of the manufacturer's warranty. Carmax may have been more inclined to give you a bit more for your vehicle w/ average miles and still w/ a warranty. Vehicles are a necessity and expensive; however, they break down and get older mile by mile, day by day. They are not an investment. Also, if your vehicle was less than 60k miles, Carmax would not consider it as a "Valuemax". Mileage makes a big difference.

    Lastly, it can be frustrating seeing all these surveys giving an estimated FMV of your used vehicle. Don't take it personally, after all that work, you did what's right for you, go somewhere that will do business your way. Carmax isn't for everyone! Carmax is not for me either!
  • explorerx4explorerx4 Central CTPosts: 11,854
    edited April 2011
    You do seem to be promoting Autotrader, but I could be wrong.
    Isn't the Autotrader quote, as you are recommending, also free?
    I know you are trying to be helpful, but I am not sure I understand the whole post.
    Carmax has a huge inventory. Once way to make up for that is to under value the vehicles people are trying to sell to them.
    2017 Ford Fusion SE 2014 Ford F-150 FX4
  • spunkyblondspunkyblond Posts: 15
    edited April 2011
    No explorerx4, I am not promoting, and yes it is free. I'm sure you could say same about me promoting Carmax after you read this post, which is not true either. I just think autotrader is a better source to get a ball park of the fair market value of a used vehicle b/c they don't do surveys like KBB and other sites.

    I am very educated on how carmax holds back on their trade-ins and sell their retail cars at a premium. They also hold points on their financing, that's another topic. Carmax does business no differently than a traditional dealer, except they are no haggle on their retail vehicles and their wholesale offer is what it is.

    Some people enjoy the negotiation game, so they go to a traditional dealer. Some people don't like the stress and therefore, will pay a premium for their next vehicle at Carmax. Again, not a bad way to buy a car, just another way. I bought my last two vehicles from Carmax b/c they had specifically what I was searching for, with more of a selection than other dealers in the area at the time. I'm not sure where I will buy my next vehicle, could be Carmax, could be a traditional dealer.

    Maybe reading my previous post again will give a better understanding. :D
  • dwynnedwynne Posts: 4,018
    Best guess is that they put the wrong model / trim in to have missed it by that much.

    Keep in mind their primary source of cars is the auto auction, so they know what they can get or have to pay to get a car like yours at auction and are not going to pay more that that type of price.

    The is real high miles for a one model year old car and may not be something that would be of interest. All others with that year are under warranty, others with this many miles are thousands less. so maybe they figured they could never move it and make money on it.

    On trade, options and packages pretty much have no value. Even trim level seems to not be as important to price as it should be.

    I have received written appraisals from CM several times and they were all mostly fair and twice I have sold them the car.
  • megamarkmegamark Posts: 4
    They have several vehicles on our lot with 90k miles plus on them, which they sell at a KBB premium. My car has been driven for two full years now. I averaged 32k a year, not that terrible. Condition of vehicle is what drives value most. My car was perfect. Paint was better than any car on their lot, same with interior. Mechanically I jade proof in hand showing it was perfect, which they acknowledged. I found another Carmax with same car and 50k miles on it for sale at 22k and it wasn't AWD. They merely wanted to cheat the crap out of me.

    12k at trade and they would sell at about 21k. Check around for yourself and see what these cars go for. Actually try to find a few even for sale. Fact is they don't sit on lots, they move quickly. They would of made about 7 to 9 k off the sale of my vehicle plus whatever premium they made off selling me a car. I read that Carmax makes over 2k profit on each sale. They were looking at making 10 k on one sale. Just outrageous.
  • robr2robr2 BostonPosts: 8,862
    Just for kicks - post this car over at Real World Trade In Values and see what some pros have to say about it's value.
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