2016 Hyundai Genesis Lease Return

lae0804

Recently, I have returned 2016 Hyundai Genesis 4dr Sedan with good condition (No Damaged).
Currently, Hyundai Lease-end Team Supervisor is trying to charge $450 of wear & use.
I guess local Hyundai dealership or trucking company made the damages.
I have enough proof of recorded video, pictures, and document.
However, Hyundai Lease-end Team Supervisor has rejected all my proofs because she can see the damages in the video and pictures.
Also, Keyes Hyundai lease return manager, she is keep saying the trucking company made the damages.
They're passing their responsibility to me.
It’s bad enough being wronged.




re passing their responsibility to me.

kyfdx

Did you get a pre-turn in inspection, before dropping your car off at the dealer?

lae0804

I have contacted Hyundai twice to make a pre-inspection schedule but never reposes back and I couldn't contact third party inspection company AIM even though I have waited to answer the call for 30 minute and 40 minute

kyfdx

lae0804 said:

I have contacted Hyundai twice to make a pre-inspection schedule but never reposes back and I couldn't contact third party inspection company AIM even though I have waited to answer the call for 30 minute and 40 minute

Without the inspection, not sure you have any recourse.

lae0804

Video and Dealership return condition document is not help either?

kyfdx

lae0804 said:

Video and Dealership return condition document is not help either?

Maybe if you get a lawyer. Or, ask for the dealership's help/intervention?

lae0804

Thank you for your comment!