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Land Rover Discovery and Discovery II



  • Dealer told me $1,100 for 30K service and the recall?? The guide I was refered to here says $439. Is this right??
  • steverstever Posts: 52,572
    The recall should be free.

    The dealer may be adding additional services on top of what the manufacturer recommends, and it's up to you to decide whether you need them or not. Turning down the extras shouldn't affect your warranty.

    If nothing is being added to the factory requirements, it sounds like you're being overcharged.

    You're not getting another brake job too are you?

    Steve, Host
  • Recall is obvosly free......

    Not getting "another" brake job......

    Dealer sticking by their claim saying $400 alone is parts for a 30K service and no additional service has been added. Said other dealer here is $1375 if I called.

    My question before was simply...Do all scheduled servicings need to be performed at a LR dealer to maintain warrenty? I do my own oil changes for MUCH cheaper using genuine parts.
  • jeffkieljeffkiel Posts: 48
    No, scheduled services do NOT have to be performed by a dealer for warranty. What's more, it is against the law for a manufacturer to try and claim it. That said, I would keep EXCELLENT records of every service you perform (or have performed), as they can come back and say, "PROVE you did everything in the 30K service."
  • steverstever Posts: 52,572
    We seem to have lost a post or two yesterday. Search Magnuson-Moss for warranty law in the US - the manufacturer can't make you use their dealers for service (no tie-in's), but if you don't have proof that you changed your oil or whatever, and something breaks, the dealer will use that as a basis to deny coverage initially.

    You don't even have to use genuine parts in most cases (DC tranny fluid used to be sole sourced from the dealer - don't know of another example off-hand).

    Steve, Host
  • phill27phill27 Posts: 31
    I got lazy and went through a "soft cloth" car wash. Needless to say, I am now trying to figure out how to replace a headlight washer on a Disco II. The part seems readily available and looks like a diy job. Does anyone have experience with this replacement? Any tips/ advice would be greatly appreciated.

    thanks in advance
  • Has anyone heard anything about the incentives LR will be offering on remaining 2004 Discos as the new LR3 rolls out? I currently drive a 2000 SE7 with low mileage and a ridiculously high payoff. I would truly love to trade it in on a bright, shiny new Discovery if the price is right. I'm not concerned about color or anything and am perfectly willing to take one that is left over in dealer inventory.

    I read somewhere that when the Series II Disco came out LR gave some major rebates on the remaining Series I Discos, so I would think they'd do the same thing when they kill off the Discovery model altogether.
  • pjd1pjd1 Posts: 13
    What a timely question...I was just about to post this information anyway.
    LR is putting $4500 in marketing money on the remaining '04 Disco II's. My friend and I each bought one this week. We got a total of $6,500
    off of sticker for the Discovery SE...This brought the price down from $39,995, to $33,495.
    To my way of thinking, a fantastic deal.
    The only negative about this is, that if you are trading-in your current Disco, the lower prices on the '04's will also lower what you receive for your trade-in.
  • I just put a down payment on a used 2004 SE, cost 29,995 with 7,000 miles, Window Sticker 41200. I am supposed to get the car on Saturday. Just wondering what owner's inputs are for the vehicle. We just had a baby one month ago, thus the reason for the purchase. The truck was put in service in December. I am a little nervous about buying an expensive used car. Any advice or input would be greatly appreciated.
  • I was once told that even oil changes could void your warranty. Is this true? I was under the impression that you had to bring the vehicle in for all service at the dealership.
  • jeffkieljeffkiel Posts: 48
    Check out the post by our mod, he has the details on it. Most important thing is to keep records so they won't have a leg to stand on :)
  • nanuqnanuq Posts: 765
    I did the same thing, I bought a 9-month old Disco for significantly less than new. It was rough at first, because apparently the original owner had trouble with it and brought it back. I had trouble but the Rover dealership went WAY beyond the call of duty and fixed it thoroughly, even though I did not buy it from them.

    That said, you stand to save a lot of money with the deal, but it may have a checkered past (already). Ask to see ALL records for the vehicle, obtainable by VIN. It will reveal any chronic problem that may have prompted the original owner to dump it. Or it may simply be that you're getting a fantastic deal!

    Good luck! -Bob
  • Thanks for the info. I did a carfax report and it came up clean. Is that the same thing?

    Thanks for your help!

  • i've heard of the manufaturer-to-dealer incentives on outgoing 04 discoverys. my dealer is offering me a zero down, $500/48 mo. lease on a new discovery SE (12K mi/yr). but they've also got a former loaner HSE available with 240 miles, VIN #SALTP19464A836649, for $33,600 (or $1500 down, $500/48 mo.).

    what do you guys think about these offers, and whether the price on the loaner is worth it? is it unreasonable to ask for a roof rack, brush guard, or floor mats along with this offer?

    can i get a better base price? cap cost? monthly payment?

    i'm in the los angeles area, where i have about 5 dealers located within a 30 minute drive, and 3 of them claim to have a very large selection of outgoing 04 discoverys.

    thanks in advance!
  • nanuqnanuq Posts: 765
    Actually no... I think Carfax reveals accident information and lemon complaints. What you want to see is service history. Was it in repeatedly for service or warranty work? Are there chronic problems that caused the original owner to dump it? A Rover dealer can bring up the vehicle's history by its VIN and that will reveal all warranty and service work performed. That will give you a feel for what you can expect from the vehicle in the short term. If you see some problems but you're willing to swim upstream, you can negotiate a good price, then use that remaining warranty and have the problems fixed under warranty. BE PERSISTENT and they'll make your truck right.

    That's what I did, and now I haven't had one problem (other than one part that wore out) in 5 years. The boys here at Land Rover Anchorage bent way over backward for me, and I couldn't be more pleased.
  • I just got rid of a 2002 Volkswagen Passat wagon that was sold to me with a clean Carfax. The funny thing was I knew the guy who had traded the Passat in on an '03 4Motion wagon, and knew in advance that he had tagged a fence post with the right front. He had to have a new fender and front clip put on, which is about as expensive on a Passat as it would be on a Disco. However, the work hadn't been reported to Carfax when I bought the car, and when I got rid of it ten months later it still didn't show. So don't put too much stock in Carfax.

    Nanuq is absolutely right, you should just ask the dealer to print you a service history. I was looking at a 99 Series II SE in excellent shape on the local Audi used lot, but when I got a copy of the service history it was about as thick as the owner's manual. I passed on it, and shortly thereafter ended up buying a 2000 SE7 that had no major warranty work done and had been well maintained by a dealership.

    My local dealer will give you the service history on anything you drive up if you ask. Then they try to sell you one of their service loaners.
  • lrguylrguy Posts: 1
    "I would think they'd do the same thing when they kill off the Discovery model altogether".

    Discovery is not being killed off. The LR3 will be known as Discovery 3 every else but the US (apparently we like numbers and letters, that way nobody knows what vehilce you're actually talking about). Go to the UK website, you will see it refered to as Discovery 3.

    That being said-I should imagine there will be some stupid cheap deals on the '04s
  • knoxknox Posts: 1
    Is it normal for the ACE system to make noise when turning? It's not really loud, but I can definitely hear and feel the pump working. The dealer says it's normal, but they say that stuff all the time. Also, does anyone have a squeaky seat problem? Thank God for the loud radio or I would go insane with that squeak. Dealer "lubricated pivoting points" but that's all they could do. It's actually coming from inside the seat...I think it's the heater coils. I'll have the dealer check it out tomorrow when I drop it off beaceuse my HD, TC and ABS lights are on. Any comments about trhe ACE and seats are appreciated! Would love to know if both of these are normal. Thanks!
  • mrtoad3mrtoad3 Posts: 68
    Well, a squeaky seat is never normal. I don't think they designed it specifically to sqeak. The ACE does hum while turning. It is a normal sound. Mine actually growls lightly when I turn. Hope the dealer can locate the sqeak. Good Luck.
  • nanuqnanuq Posts: 765
    Yes there have been many reports of odd ACE noises... I believe that's normal. Many seats squeak as well, you can see it here:

    As for my retraction, I've been saying for years that if you drive with cheap gas and ping it too hard on tough uphills with heavy load, it will "learn" and retard the timing for self-preservation. And that only the Testbook will reset it back to spec.

    I was wrong!!! I spent some time with the tech a few days ago just chewing the fat, and mentioned I'd got a load of bad gas and my timing was toast again (grin). He gave me a freebie of official green Land-Rover goo that goes in the tank as a treatment, and said to fill up on Premium gas, then drive the entire tank "like I'd stolen it". So I've been driving the hell out of Anuqa for the last two days and sure enough, the timing is coming back to a nice advance curve and she's running like a cat on carpet! What power! He says over the course of the tank it will "relearn" its driving environment and reset the timing back to the "fun" side of the curve.

    You learn something new every day!

  • We just got our used 2004 Discovery SE. I love it, but I do notice one odd thing. While driving over concrete roads, the kind which have a slit in the road every 20 feet or so, I notice a twang. It is almost as if I can feel the suspension flex through the seat. Is this normal?


  • i dont want to offend anyone here but this post from page 1 is really good:

    "That's why I've been wondering when the SUV craze is going to fade. If you don't need to go off road or have to deal with major inclement weather conditions why would you want to put up with an ill handling, ill performing, gas hog SUV beast? Especially when there are so many nice euro sport wagons on the market.

    Don't get me wrong, I owned a Range Rover for over 8 years in Colorado and loved it. I was an off road fanatic and really became a dyed in the wool Rover owner. My old Rangie never stranded me and was a very dependable vehicle until I sold it with 160k miles on it.

    I was transferred to Florida a couple of years ago so have absolutely no need of an SUV here. We've taken up sailing and enjoy it every bit as much if not more than off roading as a passtime. So we have an Audi A6 Quattro Avant as our hauler here. The Audi's been a perfect match for our new locale.

    I can't imagine why someone would want to put up with 1950's era handling performance, gas mileage etc, if you don't off road or have any practical use for what SUV's (especially Land Rovers) are primarily designed to do.

    What made me a Land Rover fanatic is experiencing what one will do off road - basically defy the laws of physics. People that yak about that "feeling" a Land Rover gives them dispite never taking it off road make me laugh, what an increadable waste of an incredable off road vehicle"

    this post is from 2000 but it's great for today. im actually surprised his RR lasted that long. im an engineer and i do alot of mechanic work and my professional opinion is that they are terribly designed. i think LR has even *more* problems with quality control.
    oh well, that aside, i agree with this guy in that it's pointless to drive one of these beasts around as a daily driver. they are dangerous - too heavy, bad brakes, unimpressive crash test scores.
    a note to family guys: you dont need a 4x4. get a sedan to keep your family safe. dont get sucked into the "image" void. LRs are costume cars - they make you look rugged and outdoorsey but the reality is no one else cares. they are too busy thinking about themselves.

    a note to future off-roaders: avoid LRs. serious off-roading requires serious upgrades. it will also tear up your rig. i advise getting an old jeep for cheap and modifying the heck out of it. expect to destroy it. dont worry though, the cost of a rebuilt transfer case on a jeep is going to be miniscule compared to a LR.

    a note to everyone: sorry about the long post. i have owned and worked on LRs and just wanted to pass on some solid advice. i think that they are, financially and technically, a waste. if you feel you must make a $500 a month payment for 5 years, maybe invest it somewhere else. then again, if you have that much expendable income, you probably dont care.
    good luck.
  • Well, we live in Colorado. Last time I looked, the mountains were still there. The dirt roads, the backwoods trails, the mountain passes, all still there. Some, where the Hayman Fire burned, are in worse shape than ever. If one wants to take advantage of many of these "off the beaten path" trails, one must have a vehicle that can handle mild rock crawling, even in stock form.

    Jeeps can do it. But, try to keep one running. I had one. I know. There are other rock crawlers out there, but none do it any better than the Discovery, and most not as well.

    Reliability? After 22,750 miles in less than two years, and much of it going off-road in Colorado, Wyoming, and Montana, the only mishap has been a burned out low beam light bulb. Replaced in a trice with a stock bulb from NAPA.

    Gas mileage? 15.8 mpg, city, highway, back woods, mild rock crawling, etc., etc., over the entire 22,750 miles of ownership (a 2003 SE). Long trips to Florida, New Jersey, Washington State, Oregon, Montana, etc. Two Great Pyrenees dogs fit just perfectly in the back. Remove one or two of the back seats and there is still tons of room for fishing gear, etc.

    Not rich. Retired. Modest pension. This is the kind of stuff that a Discovery is made for. If one wants to ride around town and not feel the bumps, get something else. Advice is free, and worth every penny of it. For some people a Discovery is the wrong vehicle. For others, it is the ONLY vehicle.
    Light Cahill
  • highenderhighender Posts: 1,365
    while I don't have a Land rover or Range rover, I do think they are nice do all vehicles, if one has that need...

    We go to snow country at least 2 or 3 times a year, so having a SUV really helps.

    On your thoughts about SUVs being gas hogs and ill -performing, needs to be updated., IMO>
    ...nowadays there are newer tech SUVs that are really pretty good on gas....almost as good as some medium sized performance sedans, but definitely better than many large sized sedans.
    Example: Honda CR-V , Volvo XC90, etc..

    there are many performance oriented SUVs, which handle superbly, better than most sedans, and even besting some sports cars !!!
    Examples: fx45, Cayenne, X5, etc....

    although for luxury and offroading, the LandRover and family , cannot be surpassed...
  • nanuqnanuq Posts: 765
    I just completed a slate flooring project, and the opening move was to get the materials home from the store. I brought home a little over 2500# of slate in one trip with the Discovery, and she handled the chore just fine. Effortlessly. Granted she was squatted a bit in the hindquarters and the rear suspension did bottom on one bump, but once unloaded she is right back to normal.

    I have camped and plowed and trooped and skied and sledded and hauled with this truck for 5 years, nearly 6, all over Alaska in all conditions. Since my warranty expired I have had ONE failure: my viscous coupler died from olde age. This truck has lived a hard, but well-maintained, life with me and she still drives as new. Meanwhile every one of my relatives is on their 2nd or 3rd truck since Anuqa came to my driveway, and they have payments and problems.

    Oh, and three of those trucks have been Jeeps.
  • The jet washers are a snap to replace... You have to get underneath and take if off from the bottom. Or in my case the washer just snapped off and didn't have to take it off (I too got lazy and went through a cloth car washer). The hose is also easy to hook up, there's a clamp that you can tighten once you get it hookep up to the line...

    I would also like more info on the "subwoofer noise" job you mentioned earlier...

  • Nihilist

    That's great for you. I am thrilled that he is having so much fun with his Audi(Volkswagen) wagon. I am sure he doesn't miss his Rover.

    But, why are you still on the LR website? All people have different tastes, and not everyone looks the same way at a car. In your case it's a tool, so when you didn't need that tool anymore, you put it down and got a new tool.

    For some it's image, and they enjoy that image. It makes them feel as good as buying a new shirt. These people will usually get a new one every few years because they want to have the newest and latest. That doesn't necessarily mean the best. I have a 1996 Disco. I wouldn't trade it for a newer one, and when I was getting a Freelander for my wife, the dealership practically begged me to trade it, offering well over blue book. These 96-97 Disco's are the best ones. They have a locking center Differential and don't have all the troubles the Series II has had.

    Then you have die-hards. They are the ones who will keep something for as long as it lasts, because as long as it looks good, and runs good, who cares how old it is? I am not a mountain man, mudder, rock climber. I do go off road several times a year, fishing, and camping, and live in a climate where I don't want to have to worry about whether or not it's going to freeze tonight, or snow on my way home from work.

    My point is this. Don't knock, mock, or laugh at someone because they like a certain type of vehicle. And if it makes them feel good, so be it. Everyone should be able to drive a vehicle that makes them feel good about themselves. Not everyone has to be practical. Some even have stories about how their Rover saved their lives. Not everyone is as concerned with what other people think of them.

    Land Rover's are rugged, tough, will last forever(If cared for), Easy to work on if you have the books (I do my own maintenance because I enjoy it). Classy, Chic, Masculine, etc.

    They are also not very fuel efficient, (even though better than some out there),noisy, surefooted, handsomely ugly and I will probably own mine until I get buried in it. You can go camping in the mountains and wash off the mud and then go to the opera, and not feel out of place in either situation. They are timeless, never go out of style. And finally, not everyone had a $500 payment for 5 years. Most who did were happy to pay it. Some have theirs after they are paid for and didn't have to rush out and spend more money. So if you don't like it, Fine. Then go somewhere else and stop telling us what's wrong with our driving Rovers.
  • I am actually posting this question for a friend of mine who is considering purchasing either a used 03 or 04 Discovery II SE. After looking at these fine automobiles I wish I would have almost waited and purchased one myself. I know that Rovers arent for everyone, but he really likes it. Our main concern is that we do not have a local dealer for niether sales nor service. The closest dealer for purchasing one of these vehicles is about 100 miles away. Given your experiences, would this be a safe purchase? Or is this a high maintenance vehicle that would require many trips for service and maintenance. I know each vehicle and owner has differant experiences, but we would be interested to know others thoughts on this purchasing decision.

  • Let me say that owning my '01 DII has been so trouble free that I am amazed at its reliability. Many posts have complained about various little annoyances but I don't recall many major problem that people have had with their Discos. The nearest dealer is 60 miles away for me but that has not mattered except for routine maint. Buy the car if you like it. That's my 2 pennies worth.
  • nanuqnanuq Posts: 765
    Typically any problems with Rovers are in initial build quality... attention to detail. There's an old saying, "once fixed they STAY fixed" and I've found that to be true. Since BMW and now Ford have taken over Rover, a lot of effort has gone into quality control; I'd venture the guess that initial build is vastly better than it used to be.

    If you do have any problems, it will be annoying to do the drive and get them fixed. But once they are fixed you won't be going back unless you want to.

    My '96 DI has been utterly stone solid since my warranty expired, and I use her HARD here in Alaska. The only time I go to the dealer is for light bulbs (some are hard to find) or lubes... I really like the grease they sell for the swivel ball housings. Otherwise, you can have any competent mechanic work on her for you, or you can get some tools and DIY ... these are wonderfully accessible trucks for the backyard grease monkey.

    Here's a shot of Anuqa in her element:

    Good luck, -Bob
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