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Good Luck
Once I take my cluster out, my tahoe is dead until I get the cluster back.
I call GM customer Service and was told that yes there are other recalls but the SSR is not included and I will have to pay $1028 to have it repaired.
Is is possible for SSR to be included in the law suit? If so how can this be done.
Thanks.
So.... Now my gas gauge is apparently acting up, too. I ran out of gas last week, and the gauge was not even in the red area near empty!! (my low fuel light has never worked) When I filled the tank, the needle went way beyond full, to the far bottom of the gauge. The local Chevy dealer quoted us $658 for the repair. I remember receiving a recall notice regarding the dash gauges about 3 years ago, soon after we bought the car, but of course there were no problems with the gauges at the time. Now that I have the problem, the recall is apparently no longer effective. Any suggestions for a mom from Indiana?????
If not under recall, some local repair shops can fix them. Just call around to some reputable shops. They typically will take the instrument panel cluster out and send it out for repair. Cost is typically about 60% of the dealer. Or you can take the cluster out yourself and send it to one of the shops that have ads on the internet and mentioned in several of the previous posts. Cost is about 40-50% of the dealer by the time you pay shipping back and forth. Do some research on the business first and only choose a site with a good BBB reputation. Always call them before you do business with them and look them up on Google Map Street view to get an idea of the type of operation they run.
No matter what process you take, have the repair center replace all of the cluster step motors on the cluster panel (speed, tachometer, gas, temperature, etc). Apparently this chronic GM Problem is on all of the indicator gauges on these cluster panels.
Now that Government Motors Corp belongs to all of us tax payers, aren't you proud? :lemon:
I know one has a U-tube video of how to pop the dash out, takes just a couple minutes and is easy.
http://stores.ebay.com/BRIANS-SPEEDODOMETER-REPAIR-CENTER_CLUSTER-REPAIR-SERVICE- - _W0QQ_fsubZ616645015QQ_sidZ288060575QQ_trksidZp4634Q2ec0Q2em322
It is extremely easy to remove the cluster unit from the dash. If you can use a butter knife and a socket, it takes about 5 minutes to remove the cluster from the dash (Follow the Video on Youtube or at Southern Electronics Web site :
http://www.youtube.com/watch?v=tjvTdTHdTP8
You need a flat butter knife from your silverware drawer in the kitchen to pop the trim cover off and a 7mm socket with a 6" extension to remove the 4 screws. pull the cluster out, unhook the electrical cable and the cluster can be removed.
Take the entire unit (or mail it) to the repair center of your choice. It is that easy.
I just got back from Brian's shop in Muldrow and he fixed my entire cluster on my 2004 Tahoe for $80 (since I brought it in). Took about 20 minutes for a complete rebuild, calibration and electronic verification check. He did it while I waited. He even fixed a burned out dash light on the cluster. He actually replaces all of the cluster lights. Everything is backed with a lifetime warranty.
I re-installed and everything works great. I wish I had found Brian 6 months back. It is much better than using a GPS - ha ha.
:mad: Don't get screwed by the GM dealers. It is disgraceful how they are ripping people off to fix the problem they created. This will be my last GM vehicle I ever own.
Good Luck
dale
I took it in today so that they could hook it up to a computer and verify that there was an "error code/number" associated with the Instrument Cluster.
They are ordering the part today and should be able to install it towards the end of the week. I will also be getting my second row center seat belt loop fixed (clipped/sewn shut) due to another recall notice I apparently missed receiving:
Recall ID 2005037
Second Row Center Seat Belt Loop
Anyway, THANK YOU!!!! You saved us money that we cannot afford to part with these days.
I know a while ago there was a posting, where there was a video on the vendors website which actually showed the process to remove the cluster, and install the repaired cluster. Appears to be fairly simple and straighforward process.
I know it feels good to vent about GM (Government Motors). As you can see from my previous posts, I did my share. But forget about GM from taking responsibility. They would not even pay off their direct debtors. They are so many billions in debt, they will be avoiding responsibility for many years to come I assure you. :lemon:
If you refer to my post #280, you will find a reference to a repair shop that took care of my speedometer for less than $100.
It is shameful what GM is doing to loyal customers such as those on these post. This is why I am switching all of my business over to Ford. At least Ford pays their bills, accept their responsibility and make money the old fashioned way - they earn it.
It is very easy to remove (see post #280 for a how to video). to fix the gauge, find a local speed shop or use the guy I recommend on Ebay.
Please e-mail me with your VIN and I will look into recalls for you.
Christina
GM Customer Service
1981 Chevrolet Scottsdale pickup
1984 Chevrolet Camaro Berlinetta
1991 Chevrolet Geo Storm GSI
1993 Buick Regal Gran Sport Sedan, fully loaded
1996 Pontiac Sunfire, fully loaded
1998 Chevrolet S-10 pickup
2003 Chevrolet Trailblazer Ext, V8, fully loaded (70,000 miles)
2009 Cadillac CTS, fully loaded
I even own a 1963 Chevrolet Corvair Monza Convertible.
Now show me a little loyalty and fix my instrument cluster.