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Mercedes-Benz M-class (ML320, ML350, ML500 and ML55) 2005 and earlier



  • tidestertidester Posts: 10,059
    Welcome aboard, Bob - we're glad to have you here and we'd love to see your wife come back!

  • rich96rich96 Posts: 37
    The cost for tele aid after the first year is $252. Watch out, because they will charge your credit card automatically after the first free year is up. They have the credit card number on file from when you first set up tele aid. I had to call MB to cancel the tele aid and credit the cost back to my credit card.
  • For 2000 and on there is no cost for routine service for the ML, including B service for US customers. My wife's 2000 Ml430 just went in form B service and faulty SRS light (which is faulty again) and there was no charge for the service. I'm now waiting for a new seatbelt assembly to replace the faulty one (which we can't find). The dealer seems to think it's probably the one where the car seat is hooked up, but you should expect to pay nothing for the service and pick up a nice clean car. Make sure you ask them to Hand Wash so that the delicate ML paint is not run through a car wash!
  • thor3thor3 Posts: 120

    A couple of things... the comments made by the body shop were superflous...The metal is as thick as needed for accident crumple zones and the vehicle has heavier metal than lets say most Japanese vehicles... the real issue is the door angle as opposed to other doors which your vehicle gets parked next to... any sloppy door opener hitting your ML will cause a "ding" or "dent" if there is a sufficient impact... it does not take much for a door to have quite a bit of impact mass... if you ever opened a door normally against another surface and placed a finger in this same impact zone you would either break or damage your finger...metal dings/dents with the same impact.

    The real issue is the ML door does not have a large impact strip to absorb the hit... in addition the existing impact strip is painted the same color as your vehicle so it can chip as well.

    *IF* the paint is not actually chipped in the areas of the dings or dents you can have these removed WITHOUT paintwork....there are several paintless dent repair businesses in most metropolitan areas. These companies specialize in removing door dings and there is no issue with trying to match paint Plus it takes a very short time to do the work.. couple of hours...

    The scratch you have would need to be painted obviously and it would probably run $500 to repaint the rear hatch the correct way (removing the emblems and such).

    We own a 1999 and have yet to get one ding and always park the car carefully but not necessarily in the furthest parking spot... usually look for nicer vehicles in nice shape and you have a better chance people will respect your vehicle ...I find the "Mom"(either male or female) mobiles are the worst to park next to for several reasons... they usually have young kids that require the doors being left open for a bit perhaps resting on the car parked next to them... the kids themselves when old enough don't always respect or understand the "don't hit the car next door" topic and basically throw the door open to hit whatever is in its path.

    There are many "Generalizations" made that are just not accurate... the 1998/1999 had many more issues with the interior for example but the interior was upgraded in 2000 and is equal to or better than most of the competition... it all depends on what you are looking for.

    Getting back to the door ding issue... the fact that soo... many people are actually touching your vehicle with their doors is not a good sign... we all get dings now and then but usually this is from the rare idiot that cares less and has no thought of what they are doing... these are the people that just "exist" in this world and have not a clue of anything that is around them. The rest of the damage happens by mistake, also rare. OR you live in an area where the parking spaces are soo narrow that the average person can't exit their vehicle without touching the other persons car.
  • Just had the "A" service done today. While it was there i had the trip computer replaced (acted erratic) and the driver's side passenger door worked on. It closed hard and had to be re-aligned. It still seems to close harder than the others but it is much better. I know these doors close like a hatch on the Queen Mary (real solid) but they all take more effort than most people are used to, as evidenced by the times that most passengers have to take 2 shots to close them. This vehicle is still a great ride and have no real complaints so far.
  • Don't forget that MB is using a higher tensile strength steel in their design to absorb impact, so regardless of thickness you will be protected by the crumple zones and I have yet to in any pictures of wrecked ML's where this protection has not been a true benefit. All this despite any dings. Thor's analysis previous to this more than addresses the ding issue.

    Swirls: I have been using here in western NY (Rochester and Buffalo) the Delta Sonic car wash since 1980 with many costly vehicles and have never had trouble. This machinery may be proprietary to this company but it does not touch the vehicle, create swirls, remove wax and it cleans the entire vehicle including undercarriage, brake dust, tires and all surfaces get a protectant. I say this having many times in winter months with a solid cake of salt and sand driven the ML through the wash with astounding results.

    I am somewhat religious about Meguiares car care products and finish treatments. Carnauba waxing 3 times a year by hand for 3 vehicles for me anyway is enjoyable. But the dark finish swirls you find are oftentimes not in the "paint" but in the wax or other protectant coating. The product to use prior to re-waxing is Meguiares Show Car Glaze N0. 7. It is totally non abrasive but will provide a terrific soothe base upon which the application of one of their top coats will give the best protection and as swirl free as possible.
    I personally prefer their #3 Carnauba as it will not leave any white stain on black plastic or rubber.

    Under some lighting conditions you can spot imperfections in any color finish. But, you can minimize them.
    Hope this helps.
  • You would have think MB would have figured out
    that for a $36+K vehicle an in-dash CD player
    should be standard.
  • Has anyone here purchased and installed the single CD player for this truck? How difficult was the installation?

  • I am working with dealer to get a quote on 2002 ML 500 and I will have to better understand what IRG participation really is, and if it will be negotiable . They want $ 600. Can anyone here clarify ? TIA. Russ
  • Just purchased a used 2000 ML430 and am concerned about the vague ride and handling. I had road tested a couple of 320s and briefly test drove the 430 before buying (test drive was during rush hour, probably a mistake). The 430 seems to float and have a lot of motion from uneven road surfaces vs. my recollection of the 320. The truck does have 43K miles on it, but I am disappointed in the way it handles. Am I imagining this, have others noticed this, or is it a possibility the shocks are hurting?

  • mark156mark156 Posts: 2,006
    William, does it have new tires on it? I would imagine it would be due for a set if it has 43,000 miles. It is amazing how the ride will change.

    2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
  • biker5biker5 Posts: 199
    Few months back I was complaining about that on my 2000 ML320, finally after a couple of complaint to the dealer I have the shop foreman rode with me to show him how the ride feel. First he didn't feel anything then when his turn to drive he felt it and agreed to change all 4 shocks and 2 springs at the back. Now my baby ride like brand new ML. I am glad I have a good dealer that can understand our frustration. Try to discuss that to your dealer. BTW, The replacement are free N/C. under warranty. I have 23,000K miles on my ML.
  • kiiwiikiiwii Posts: 318
    Is it the advertisement fee? I encountered this when buying my ML. If that dealer participates, say, TV, radio, or newspaper ad, they would charge ya for that. The solution is simply find a dealer that does not participage or charge you for the ad thing.

    I talked to all the dealers in Dallas and Houston area. There was only one dealer charging the ad fee. Of course, I didn't buy my ML from them.
  • I just had the dealer install a trailer hitch for my 2000 ML320 and was somewhat dissapointed with the appearance. I assumed if would have a nice neat fit and almost appear flush with the bumper as if it were an integral part or custom fit. ON the contrary, the sleeve protrudes several inches away from the bumper itself. In addition, the plastic cover on the bumper (the panel which can be removed for the hitch installation) was actually cut out (and not removed completely) to make room for the sleeve. I wonder if I did not get an actually ML hitch and maybe an aftermarket one. For $650, I am dissapointed what it looks like.

    Can anyone add some insight into my concern

  • biker5biker5 Posts: 199
    Bob,Thats true its ugly if they just cut the plastic cover square and slapped it back in the bumper. I did installed mine myself and I took time to cut the plastic cover to my satisfaction and I'm happy withthe result. You can check the pic. at under Roof racks topic posted by JimB.
  • tidestertidester Posts: 10,059
    Check out Edmund's new review of the '02 M-Class!




  • Hi - been gone for a while as we sold our 2000 ML 320 a few months back prior to moving. Alwasy loved the truck and thought it was great and was always confused by the complaints that it was a 'cheap mercedes', etc. Note that this was our first Mercedes after many Toyotas.

    Well I purchased an E320 this week and now I understand many of the complaints from folks that owned an E or S and bought an M assuming that they would get the same level of comfort/refinement for $20K less. The E is tighter, quieter, more upscale, etc. . .but it SHOULD be for the extra $.

    Don't get me wrong - I would buy an ML in a heartbeat if I again needed an SUV. But, I understand previous MB owners disappointment if they were expecting an E/S in ML clothes/price.

  • Thanks to a dried tree branch which my ML430 rubbed against, trying to get out of the way of an ambulance, there is a fine scratch almost the length of the vehicle above the doors. How do I fix this?

    Also, I saw today what appeared to be a rust spot on the front, the size of a pin head. Is this covered under the warranty?

  • Has anyone else here had a problem with keyless remotes on MB vehicles? Both my wife's ML and my SLK are plague with a sluggish remote, although the ML's is much worse. We have changed batteries, so that's not the problem. The remote on a E Class loaner I recently had was so severly diminished - it would only work if you were standing directly next to the vehicle.

    My Sister and son have the same problem with their C Class remotes. In past vehicles I've owned you could open, and lock the vehicles from a great distance. My wife posted this message on several MB sites, and we were surprised to find how many people had also learned a battery change wouldn't help. Any suggestions?

  • mark156mark156 Posts: 2,006
    Neicey, my E430 seems to work ok. How far you are talking about? Mine seems to work 20-30 feet away. (two year old battery's) I have to say that my '99 Jeep seemed to work farther away but the E seems adequate.

    2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
  • Hello everyone,

    I'm Tom Pham from San Jose, Ca. Last Saturday, I
    finally purchased a 2002 ML320 in desert silver/java
    with M1, M5, Bose w/6 CD and heated seat and will add
    a polish step bar, polish grill guard and rear spoiler
    next week. I was thinking to buy an Accura Mdx but
    decide to buy the ML instead.

    My last suv was a 1988 Isuzu Rodeo.
    But now it is a 2002 ML320. It's a beautiful one.

    I already drove for more than 200 miles so I don't know how
    its handleing in a long trip yet. But I noticed that I can hear wind noises come either from front side window or somewhere on the front when the speed was over 45miles or more. I was sure that all window closed tight too.

    My other 1993 Nissan Maxima has no wind noises until it gets over 65 miles or more.
    Did anyone notice any wind noises from your suv?.
  • Mark156 and biker5, thanks for the feedback.

    Tires are going to need replacement in 5K miles or so, but that shouldn't completely fix my problem - the shocks and/or springs are my suspect areas. (Vague handling in corners could be fixed with better/newer tires, but the bouncing/rocking I get going over the smallest bumps seems to me to point to something different).I will try with the dealer service group next week to see what they are willing to do under warranty - not sure I will be as sucessful as biker5 - did not buy from the dealership.

    Any new recommendations out there on replacement tires. Seems like Mercedes is going to car type tires on new models vs. truck/SUV tires in the past. I would like criper handling, so the Dunlop SP5000s are interesting, but not sure how smooth or quiet they will be vs. a Michelin Xterrain or the Continentals I heard they are puttin on 2002s. Not a lot to select from in the 275/55/17 size. Have heard the Pirelli's are noisy.
  • Hi Everyone,

    I was thinking about purchasing a used (1998) ML320. I checked Consumer Reports and they did not give it a good rating. In fact, they have it on their "worst used car list". I wasn't sure if they were stating that is was a bad car in general or if compared to other cars in it's class. I am also concerned about purchasing a used ML320 as opposed to buying - say a NEW Toyota Rav4 - that would have a warrenty. Does anyone know what exactly Consumer Reports problems with the car are? Any thoughts? Any advice?
  • maabmaab Posts: 41
    Try "under the chin" trick for distance.
  • I will be purchasing a 2002 ML320 with M1 & M5. Has anyone purchased one recently in the SoCal area and received a really good deal. Also I'll be adding a different aftermarket radio & CD-any suggestions on a good quality one? Is it worth getting Xenon lights? Thanks for the help.
  • Been a long time since I've checked this board. I only recognize you, Biker5!

    I am thinking about tire chains for my '00ML320. Any suggestions? I live here in SoCal, but am planning some trips to Big Bear, Idlewilde, etc. Don't think I'll need them, but CHP requires them occasionally.

    Where to buy, how much, etc....
  • biker5biker5 Posts: 199
    Hi Ron, yeah, I check this site every now and then
    I'm pretty sure you don't need a snow chain on our ML,because we have permanent 4WD but I know what you mean CHP requirement.Buy some el cheapo one and keep it in your trunk just incase. If you really want to use it you should use 4 chain not only 2 because remember you have an ESP... light will be keep flickering.
    You can check 4Wheel Parts in Chula vista or El Cajon or OFF Road Warehouse at Kearny Mesa. You want to see some white stuff huh.
    have anice day...and Happy Holidays to you.
  • I have a 1996 Jeep Grand Cherokee Ltd. and I am tired of supporting my dealership. Giving serious thought to a ML500. I have been offered a $1500 Discount. I live in Atlanta. Can I do better?
  • Hi all,
    I plan to buy a ML 320 with M1, M2 and M5 options. I live in San Jose. If you have
    bought ML 230 recently, please let me know
    the price you have paid.

  • rs64rs64 Posts: 64
    Laline, I would shy away from the deal unless you have a really great extended warranty. That was the first year for the model and has had tons of problems. Try to get at least a year 2000, even if you need to wait a while longer.

    Good luck.
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