Toyota Sienna Extended Warranty & Service Offers
Just bought an 07 XLE w/pkg4, was offered the Platinum extra care 7yr/75K extended warranty for $1665 at purchase, then saw it online from Toyota in 2 places for about $800 and about $300 less at http://www.warrantytoyo.com/toyota.html and http://www.toyotafinancial.com/consumer/tfs.portal?_nfpb=true&_pageLabel=pg_NewV- ehicleProtectionPlan
These plans look identical-- any perspective on why I would want to pay more for the same plan?
Also- the prepaid service plan called Auto Care was offered at sale for $1375 (not sure which plan), is also available online for 4yr/55K at $1355 from http://www.toyotafinancial.com/consumer/tfs.portal?_nfpb=true&_pageLabel=pg_TACP- repaidMaintenance
Are these plans worth it? Should I buy the online versions which look equivalent but cost less? Thanks!
These plans look identical-- any perspective on why I would want to pay more for the same plan?
Also- the prepaid service plan called Auto Care was offered at sale for $1375 (not sure which plan), is also available online for 4yr/55K at $1355 from http://www.toyotafinancial.com/consumer/tfs.portal?_nfpb=true&_pageLabel=pg_TACP- repaidMaintenance
Are these plans worth it? Should I buy the online versions which look equivalent but cost less? Thanks!
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Obviously, the dealer's prices are waaaaaaaaaay too high (he came all the way down to $1550! ( ), but he did show me his official Toyota price book with different "tiers" of coverage within the platinum/gold/(whatever) breakdown. When I get quotes from http://www.toyotawarrantyinfo.com/, I do not see any different "tier" levels. Has anyone else experienced this?
I would like to purchase sometime in the next week - the dealer suggested that any price increases have typically occurred around October 1st each year. However, I want to ensure that I have the proper level/tier selected. So far the best deal for me looks like the 7 year/100,000 mile/0$ deductible platinum plan at $880.
Any other thoughts?
Thanks for any inputs!
Dave
Maybe the on-line places only sell the best warranty?
Also, are these warranties are transferable?
Thanks,
Just my two cents......
I was going to skip it but for $880 that is very tempting. Mine is an LE with a bit less equipment, do you think the price would be even lower? Did they ask you the model?
When you go to http://www.toyotawarrantyinfo.com/ and follow the links to the third page (using "price quote" and "show coverage options" buttons), then you'll see a drop down menu (with the options of platinum, gold, and powertrain) just above the available terms of 3 years/50K miles, etc.
Again, when you go here http://www.toyotawarrantyinfo.com/ and reach their "instant quote" page, they say that the quote is valid for 30 days. Thus, if you get a quote today and the prices go up on Oct. 1, you still pay the lower price if you purchase after Oct. 1 but within 30 days of today (save the quote id as described on that page).
According to this document http://www.toyotawarrantyinfo.com/pdf/tmis_terms.pdf, it is transferable one time only from private to private party.
When you go to http://www.toyotawarrantyinfo.com/ and follow the links to the third page (using "price quote" and "show coverage options" buttons), then you'll see a drop down menu (with the options of platinum, gold, and powertrain) just above the available terms of 3 years/50K miles, etc.
Yep, that's exactly what I did. However, my dealer's price book had additional lines with different prices and they were categorized specifically using the word "tier" (tier 1, tier 2, tier 3, tier 4, and tier 5). I made the assumption that the tiers actually were subdivisions within or equivalent to the platinum, gold, and powertrain categories, but wanted to make sure I wasn't being stupid. Comparing the dealer's list of excluded and covered items with those listed on toyotawarranty.com, I think I am in good shape getting the platinum 7 year / 100,000 mile / $0 deductible coverage, but wanted to do my homework before plunking down $880.
Thanks for your input(s)!
Dave
I have 2 cars, so I also checked a 7/75 warranty, and that came up to just $585.
I have to think about that. That might actually last me the full 7 years, and to have the power doors covered for 4 extra years may be worth it.
I think I'll decide when I'm close to 36k miles, though.
Basic warranty is 3/36K
Power train 5/60K
4/39k extra B2B protection, and...
2/15k extra on the powertrain.
"The tiers only designate which vehicle you are purchasing the warranty for. A less-than-honest finance manager can use the tiers to confuse the customer, as the gentleman you mentioned might have been trying to do.
Your instinct is correct, you have chosen the optimum coverage for time, mileage, and full coverage.
A Sienna is a Tier 3. The Sienna Club price on a 7 year, 100k mile, Tier 3, Platinum $0 deductible warranty is $880."
That clears up my confusion - thanks to all for your help!
Dave
It would be nice if everything stayed trouble-free and I never had to use the warranty, but with all of the gadgets on my Sienna the odds are that something will demand attention in the next 7 years.
Dave
"We prefer not to. There are only 2 companies who provide such warranties. However, if you have the paperwork, we will contact the company for work authorization, and start work only when authorization arrives. After we are done, we will not release the vehicle until we get paid. This has been frustrating to some folks who have had to wait 4 or 5 days for the payment to arrive".
Question: Was this guy bs'ing me? Have any of you actually used the extended warranty for some repair work? Are you happy with their services? Thanks for the inputs, - M.S.
My bigger concern, to be honest, is whether the insurance company you buy it from goes belly up.
A well known case was Warranty Direct. They advertised right here on Edmunds, yet they went under and the warranty is now just scrap paper. Good luck recouping what you paid for it.
Thank you,
Randy Downs
Vice President
Warranty Direct
Sorry 'bout that, which case and I thinking of, then? Maybe it was Warranty Gold?
Let me do a search before I make another similar mistake...yes, it was Warranty Gold:
http://www.talkaboutautos.com/group/alt.autos.pontiac/messages/57122.html
It appears that online extended warranties are not allowed to sell in California. Could someone who bought warranty in CA share your experience?
Another question - Does the Toyota extended warranty cover both "wear & tear" and "mechanical breakdown"?
You might have to get a pre-paid maintenance package, but make sure you read the fine print to find out what it includes.
Low and behold...(cut and paste into the address line as the links sometimes do not work)
http://www.toyotawarrantyinfo.com/vehicle.php
$980 for the 7/100k
$680 for the 7/75k
I will be contacting my F&I guy to see if he can make me a better offer. If not, I'll be calling the Bernardi dealer from the link above.
Oh yeah, I was smart (unknowingly) to pay for this outside of my financing agreement. Makes it easier to pull out or dispute with the credit card company.
Thanks for this forum and all the buying experience. It has helped me a lot.
I may wait until near the end of the 3/36 warranty to decide, however.
How was the experience?
when i get home i call GEICO to add new 2008 Sienna in my policy GEICO offer me mechanical breakdown 7 years/100k $39 for every 6 months that mean i paid about $500 in 7years
the only thing i forgot to ask them is any deductible ???
di not know in case mechanical breakdown how much will be for deductible i gess $500.
I read GEICO link the deductible $250 for mechanical breakdown http://www.geico.com/getaquote/auto/mechanical-breakdown-insurance/
anyway i try to cancel mechanical breakdown whit the dealer
then the guy @ financing he give me higer % loan rate
now i stuck with dealer extended warranties
Took the warranty over 60 months, put payment up by $10/month. Dealer said he got me 4.24% financing as long as I got the warranty. Was too good to refuse. I still got the $1250 rebate, warranty works out at $600.
Really pleased with the Sienna. Drove like a dream down from Boston. So much room. Cant believe the value.
Also, what are people's experiences with costs? The dealer is offering an after-market MPP waranty for $1465. The Toyota brand warranty is $2,600 or so.
Thanks!
Scott
When my Sienna was new a full 7/100 warranty was being quoted at $800 or so, and you're only buying the non-powertrain part of it. In fact it looks like you would have redundant coverage on the powertrain.
For that much, I'd pass.
We would greatly appreciate any input on this..thanks so much!!!!
An aftermarket warranty would probably require an inspection, and my cost more than its worth.
CPO models usually cost about $2 grand more but they do a lot of reconditioning plus they extend the warranty. That may be a better option if you really want the coverage.
Thanks!
$2,000 seems high. If way out of line and the owner refuses to reduce his price then you should buy online. The seller can get a pro rata refund of his 'original' purchase price from Toyota which should keep him happy unless he is trying to make a profit on the transfer to you.
I did not know you could get a pro-rated refund on the remaining warranty. I will suggest that to the seller if he refuses to budge. Right now I am thinking of offering around $800 to $1000 for the warranty.
Some members here have suggested that out-of-state Toyota warranties are not legal in California (where I am). Do you know if this is actually true? Where might I check? I hesitate to ask a dealer because they have a vested interest in selling the warranty.
Not aware of any ban on CA dealers accepting out of state purchased Toyota warranty. Perhaps 3rd party/independent warranty due to CA emissions.
I just bought a certified 2008 Sienna. It was a pre-rental, so the mileage is almost 48K (most 2008 CPO sienna in the SF bay area are pre-rental and with similar mileage, or the price will be jacked up a few grand).
Anyway, I was offered the Toyota extende care Platinum package (pretty much the same as original bumper to bumper coverage) until 7yr/100K for $940. I drive about 15K/year, so it will last about 3.5 years. For less than $300/year, is it worth of the peaceful mind?
This is my first Toyota vehicle, so I don't know the repair cost of this fairly new van in the next few years. A quick research shows the common failures are power sliding door (I have one), heat relay (seems to be on older model).
What do you folks think?
I bought the warranty, but it's refundable within 30 days.
Thanks.