Hello I have a problem with a 2005 Pontiac Grand Am SE

I am working on my friends car and she has a problem with the window. You can hear the motor run in either direction, that isnt the problem. She had someone else look at it and she was told that the plastic piece on the bottem of the window was broken and he could order the new pieces in. That would have been fine and dandy but he got into major trouble at where he works and was unable to order them. I was wondering if anyone knew if what he was talking about is a dealer only item or problem or would buying a new window or used one at that would solve the problem. I like in North Dakota and its getting kinda chilly up here with all the snow starting to fall and want to get it fixed for her and at the cheapest cost since she is a single mom of 1. If anyone would care to give me some advise on this matter I would apprecate it and I would get this problem solved for her. Thank you and I hope someone response to this problem and gives me some pointers
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