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Buick Enclave Leaks When It Rains



  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    edited October 2012
    Good afternoon tesst,

    As you're already planning on working with your dealership, if you had wanted for us to check into this further with them please contact us at [email protected] (include your name, Edmunds username, phone and address, the last 8 of your VIN and mileage, and the name of your dealer).

    Sarah, GM Customer Service
  • My 2008 Buick Enclave began leaking this year and began pouring water right over the visor down the driver side. I now have water sloshing in the roof. My radio doesn't work while everything is wet many of my electrical components do not work either, I took it to a dealer 10/9/12, he told me the roof is design to leak and the drain tubes are clogged and need to be cleaned out and extensions need to be inserted with proper zip ties. He stated it would cost 400 to 600$$ to fix. I left and started to do research. Any helpful suggestions to eliminate this problem correctly. I have 96k have had it from the start and this is my second problem. The first was the water pump.

  • I have the same problem and was unable to get the dealer or Buick to pay for the repairs. What was your resolution?
  • My Enclave is sitting in my driveway with a big blue tarp over the front half of the vehicle. I had repeated problems with leakage in my first year of ownership (it's an '08), then three years of dry driving. But now all of a sudden water is coming out everywhere! Around the sunroof, running out from the garage door buttons, running down the inside of my windshield and soaking my feet under the dashboard! What's ironic is I've been considering trading it in for a 2012 Enclave, but what is it worth now? Probably less to then dealer than to me! So for now I'll keep a tarp on it, and when the rain ends it'll be a couple days of shop vac, fans, towels and anything else I can think of to dry the thing out! Believe me, the dealership might be able to fix it temporarily, but this car is going to leak!
  • We're sorry that your Enclave is leaking for you, wetdriver. It looks as though you're going to be working with your dealership; if you wanted for us to check into this with them, please send us an email at [email protected] with more details (include your name and Edmunds username, phone and address, the last 8 of your VIN and mileage, and the name of your dealer).

    Sarah, GM Customer Service
  • I purchased a Buick Enclave 2009 model this month. It has leaked twice already. I had it sent back to the dealership to have it looked at and they stated that they looked at the drain tubes however they brought the car back on Thursday and it rained Sat morning and it leaked again. I called furious and sent photos and they want me to bring it back again. The dealership is 2 hours away and I cant keep this up especially when I haven't even made the first payment. I bought the 3 yr/36000 mi warranty to only find out that it doesn't cover this issue at another dealership because it is considered a maintenance issue. I am beyond frustrated! I spoke with another dealership and they asked about the date of manufacture because I brought up the 08 recall and wondered if mine was a newer 09 that may not have been corrected before they realized it. The date of mfg is 10/08. The last 8 of the vin is 9J154575. I see all of these issues and it appears that GM is helping some of those people out but I have not been contacted and feeling that I may have bought a vehicle that looks good but isn't living up to the reputation that Buick used to carry. It took alot for me to even purchase it because I do not buy American cars however this Buick won me over. Not a happy Buick owner right now!!
  • Good morning amyr1216,

    We would be happy to look into this situation further with you; please email us at [email protected] with more information (including your name and Edmunds username, a summary of the situation, contact information, the last 8 of your VIN and mileage, and the name of your involved dealership).

    Sarah, GM Customer Service
  • Bought my 08 Enclave at the beginning of 12!! Was so excited, I love it. It is garage kept and I hardly ever drive when it's raining. Took it the other day and ran it through a car wash, and OH my water started pouring in on the passenger side through the visor and top of the windshield (it appeared) and same on driver side but also water was coming in under the dash where the emergency brake is! Called my local Buick dealer and they said I was out of warranty so it would be costly for it to be fixed!!! Anyone know what I can do to fix the problem?
  • gmcustsvcgmcustsvc Posts: 4,252

    We're sorry to hear about the leak you've encountered with your Enclave. If you would like for us to check into this further with you, please email us at [email protected] with more information (including your name and contact information, a summary of the situation, the last 8 digits of your VIN, and the name of your dealership).

    Sarah, GM Customer Service
  • I bought my 2008 buick enclave 1yr and 10months ago and these are the problems I've been having. My sunroof has leaked 3 times so far, the first time they said it was from me leaving it open and leaves getting in, 2nd time leaves and the manager took pictures with his cell phone, 3rd time the plugs were blocked. My carpets are soaked and my car smells real bad, my radio was replaced and is still fuzzy (thinking it may be water damaged), when windows are down the make an awful loud noise even when all 4 are down, check engine light is on, windshield wiper linkage replaced on drivers side, brake rotor and pads replaced, shifting is bad, hard gas pedal and reving when going to a higher gear, rolling back on a hill when in drive, whinning noise in the steering and idoling, was told my fluids were VERY low when my husband checked them days before and they were full, airbag warning light came on and no one under 120lbs can sit in front passenger because the light doesn't come on and once a 167lb person sat and it didn't come on then it did. I think we need to have a class action lawsuit on the 2008 buick enclave. very sad from connecticut. :lemon:
  • I have has this same problem until they finally fixed mine and the dealership should know how to fix it because it is a common problem with these cars. The drain tube in the sunroof shrinks and needs to be replaced. After the 3rd time it happened with mine they had to take all the carpeting and roof material and replace it from the smell of mold, which is dangerous. I would contact GM and go through their channels if the dealership does not fix it. This is definitely common with these cars.Good luck to you and I am sorry you are having this problem, it is very aggravating.
  • gmcustsvcgmcustsvc Posts: 4,252

    We're sorry to hear that you have had so many difficulties with your Enclave. If you wanted for us to check into this further with you, please email us at [email protected] (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your involved dealership).

    Sarah, GM Customer Service
  • tigfittigfit Posts: 7
    edited November 2012
    Anyone figure how to fix the noise in the steering by themselves on the Enclave ???? I have a 2002 Buick Rendezvous and once I fixed a lot of the same problems that now my 2008 Enclave has it was a Great Car (SUV)! Had to do the intake gasket job on 3.4 , Condenser on AC, BCM went out, window clips all the same problems that everyone else has that the dealers response to the problem was " never heard of that problem"! Wait until GM fixes healthcare!!!!!!!!!!!!
  • gmcustsvcgmcustsvc Posts: 4,252
    I hope I'm correctly understanding your post - you've done work on your Rendezvous and it's running great for you, but you're having some troubles with your Enclave?

    If you would like for us to check into things with your involved dealership in regards to the concerns you're having with your Enclave, please email us at [email protected] (include your name and contact information, a summary of the situation, the last 8 digits of your VIN, and the name of your dealership).

    Sarah, GM Customer Service
  • No, its not under warranty any more that's why I am looking for someone that has done this repair themselves. After reading for many years the post on forums for Buick if I am going to own one I better be able to fix it myself !

    Thanks !
  • Today, it was raining inside my 2008 Enclave when I went to get inside it after a rainstorm. There was a continuous stream of water falling down from where the visor attaches to the ceiling. My steering wheel, door, seat, center console and floor were covered in water and soaked!! My husband drove it to the dealership (he said he could hear water sloshing in the ceiling while driving) and they are saying that some plugs must be blocked and it will cost $125 to fix the blockage. What the heck! Shouldn't rain stay outside the car! :cry: And what about the water damage?! :mad:

    We purchased this car new in February 2008 and have had very few problems with this car. I see on this forum that others have also had this problem. If this is a known issue with Enclaves and other similar makes, then shouldn't this have been addressed during any one the the times it was in for service at the dealership (the only place it has ever been serviced)?

    Does anyone have information on getting the problem repaired and damage covered by GM?
  • I have a case with lemonlaw....Mine has been in the shop 3 times and it still leaks. They keep saying the plugs need to be unblocked and I have to stop keeping it open under trees. I also have the same slushing noise. :lemon:
  • gmcustsvcgmcustsvc Posts: 4,252
    Good morning am2012,

    We're sorry to hear about the leaking incident in your Enclave! If you would like for us to check into this further with your dealership, please contact us at [email protected] (include your name and contact information, the last 8 digits of your VIN and mileage, a brief summary of the situation, and the name of your involved dealership).

    Sarah, GM Customer Service
  • We have a 2008 Buick Enclave that has issues. When it rains the side post on the driver sides leaks along the window down to the dash. Took to the dealer today and they fixed it for a fee.

    The hatch seems to have a mind of it's own. It will open by itself at times. Only way to close it is manually. The hatch almost caused a serious accident that could of happened. I was loading the dog up and the hatch decided to close by itself with me in the way.OMG!!! Thank goodness my wife was there to stop it from closing on me. Dealer has ordered part. Have to return tomorrow to have it installed for a fee

    The drive seat does not stay in the position for driver 1. Dealer has to order part. Have to return tomorrow to have it installed for a fee

    By question is are there any recalls on these issues from GM? Seems like their are a owners with the same issue. Or is GM going to reimburse for the cost of fixing these issues?
  • gmcustsvcgmcustsvc Posts: 4,252

    We hope all goes well tomorrow with the hatch repair! Keep us posted! If there is anything you would like for us to look into further, please email us via email at [email protected] (include your name and contact information, a brief summary of the situation, and the last 8 digits of your VIN).

    Sarah, GM Customer Service
  • I just sent the email with the info requested
    Thanks for your time
  • Well an expensive repairs today 218.45
  • Sarah,
    Can you tell me what you might be able to do to help? Are you with GM or Edmunds?

    Last week when the ceiling of my car was raining, we took it right to the dealership. They took the covers of the side supports off near the windows and drained all the water out of the ceiling and supports. From what we were told, they also made the drain hole larger to allow any future water that enters to flow out. We were charged $100 and left with dark smudges on the interior cloth side support covers and near the visor. When I pointed this out to the dealership, they offered to detail the areas at a future time (detailer had left for the day.) That evening, I put the car in our garage and took out the driver's side floor and backseat floor mats. Water flowed off the mats when I balanced them on their edges. I left the windows and back hatch open all night to try and air dry the inside of the car. A week later and my driver's seat is still damp plus the interior of the car has a funky odor.

    I am calling this a design flaw with the car, as I can't image that this much water should ever get in the interior when all the windows, doors, and sunroof are shut tight.
  • gmcustsvcgmcustsvc Posts: 4,252
    Good morning am2012,

    Have you had the leak return since the work done by the dealership? I understand that the interior is still damp as a result of the pre-repair leaking, but if the work performed did not resolve the concern that would be our first priority if and when we contacted your dealership.

    We would also certainly make sure that the detailing mentioned in the post was performed to your satisfaction, all the while making sure to document your concerns with the Enclave in such a way as to be accessible to brand quality departments.

    I hope this helps to clarify what we would be able to do - I do work with General Motors and again our email is [email protected]
    Sarah, GM Customer Service
  • I bought my Enclave new in late '07. We've had the drains cleaned twice at the dealership & no one ever mentioned a recall for the sunroof leak, which I believe is the case with ours. We get leaks mainly on the passenger side coming out of the visor & the grip bar, you can hear the trapped water sloshing when you take a turn. How do i find a list of the VINS that are covered? Has Buick changed their position & fixing the problem for everyone?
  • gmcustsvcgmcustsvc Posts: 4,252

    For more information on any open recalls on your Enclave, you can either register for "Manage My Buick", which is the Buick Owner Center, on the brand's page or you can send us the last 8 digits of your VIN via email at [email protected]

    Sarah, GM Customer Service
  • Transmission was shifting bad at alternate speeds. The RMPs were at one point at 4 in low gear. Took it to the shop. Naturally the warranty had expired November of 2012. Come to find out when the tech drove it there was no Reverse. The wave plate had to replaced. This meant a transmission repair. GM is aware of the problem and prorated the repairs Thank Goodness! There is still a clunking noise from the front end which is the struts. The service tech said no safety issue. But at a 100.00 and hour for labor which would average out to be over 300 dollars I'll just turn the radio up!!
  • I think we've all bee had. I've never owned a GM product before, and was convinced by my salesman that Buick is the least maintained vehicle on the road. My 08 Enclave is the MOST maintained vehicle I've ever owned. My dealership told me they knew about the leaking 6 months before I bought the vehicle. Since it was a TSB, they only fix it if we complain about it...and in my case, AFTER it's ruined the electrical system, carpeting, and wiring harnesses. The stinch of a wet car is worse than that of a wet dog, but is now what I expect from GM. Their engineers clearly designed this car to leak...while their quality control/assurance team didn't do their job. Funny how our government has to bail them out, but they keep sticking it to the consumer. The most amusing part is they won't repair it because of the mileage on the the number of miles you traveled has something to do with the vehicle leaking. Yep, they charged me to fix it....another 7 days in the shop and they're still fixing it. I'll be glad to join any class action lawsuit started on this. As soon as it's repaired, I'll take my losses and trade it for a much better vehicle. Maybe a KIA or Hyndai??? Hmmm.....
  • I have the same problem, bought a 2008 in 2010 and 6 months later it leaked...Everything you said I have. A lemonlaw layer took my claim and then told me they won't bring my case to court and GM won't help with anything. I'm still searching for a way to get compensation or fixed. My warranty just ran out so now I'm stuck with a leaky sunroof. This was my dream car and got it for my anniversary, drove many junkers and finally got my car and it stinks, leaks, brake pads go all the time, changed rotors once (1 yr after owning it), rolls when on a hill (didn't think automatics did that). Well I will keep trying and then I will post it.
    crying..... :cry:
  • amyr1216amyr1216 Posts: 6
    I experienced the same thing with my 2009 Enclave. GM did agree to fix it however it took 3 visits to do. Come to find out it was leaking from a seal missing in the sunroof from mfg'ing. It was leaking from the light globe in the rear. We tried reselling the sunroof but no go.... It took a whole new sunroof kit to correct and haven't had trouble since. My advice is to keep posting and email the GM rep that is on this blog. I emailed her directly for help.
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