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Lexus ES 300/ES 330



  • alpha01alpha01 Posts: 4,747
    Wouldnt it be wonderful if you could search the inventory for all Lexus (and Toyota) dealerships, perhaps even via the corporate websites?

    Toyota/Lexus are very behind the times with respect to their sites; Nissan/Infiniti, for example, allow you to build a car to your specification, then search against a specified radius surrounding your zip code to see the closest dealer with the closest vehicle match. Or, you can simply choose a dealer and do a search for whatever model. Each includes an option to view a detail of the car's options.

    In general, I am disappointed with Lexus website- it really doesnt offer a customer of this type of vehicle to obtain the information that is most useful. Puckeye's whole situation could have been avoided if he was able to help his father out by loggin on to in the first place.

  • puckeye2puckeye2 Posts: 6

    Well, i'll give Jim Roberts some room to find one, but when my dad called him, he always says the, "I'll call you back in 10-15 minutes" line and of course, never calls back. He had to call back 3 times so far.

    As a family that has primarily dealt with Honda, I am in utter shock at the terrible customer service being demonstrated with Lexus. I always thought they were a step above so to speak. The first rule, should always be to keep your word. If you can't do something, just say you can't. I hope that Jim Roberts comes through though.

    Again i'll say it. I just can't believe buying a black/black Lexus ES300 is so hard. Has anyone else had to jump through hoops just to get the car they want?

    Thanks again.

  • puckeye2puckeye2 Posts: 6

    So, Jim Roberts did indeed call my dad back and he located the black/black ES300. It will be in later this month. He agreed to match the amazing Lexus of Norwood price, but wanted his business (service, etc.) in the future. A small price to pay for stepping up to the plate in my opinion.

    Assuming they match the financing of Lexus of Norwood, he is going with them. If not, he'll search for another dealer.

    Glenn, thanks for the reccomendation, you really helped, as did everyone here.

    I'll keep you posted!

  • lenscaplenscap Posts: 854
    My first ES 300, a 1995, was black on black. I remember at the time being told the factory builds cars a certain way for stretches of time. At the time I wanted a black/black car, they were in the black/ivory mode at the factory. Black/black was harder to come by. But six weeks later the black/black cars were easier to find since those were in production. I'm just guessing it's still the same way now, although in 1995 85% of black cars made had the ivory interior. That percentage seems lower today.
  • piver7piver7 Posts: 1
    I am considering a 92 ES300 automatic with 120,000 miles on it. What are some questions to ask the owner on maintenance or any other major factors? Thanks!
  • toydrivertoydriver Posts: 227
    I'm thinking about buying a new ES300 and need some advice.
    When do the 2004 models come out and are there to be any desirable changes over 2003 models?
    What is the status of the transmission problems that have been posted?
  • gekko2gekko2 Posts: 87
    The 2004 ES330 should be here in September 2003. Look for a slight style-refresh, a 3.3 liter engine, and an enhanced transmission.
  • alpha01alpha01 Posts: 4,747
    Curious- why do you expect a slight style refresh? Typically for the ES/Camry, Toyota runs a 5 year design cycle with "refreshed" styling in the 4th model year. 2004 would be one MY too early for the ES, if Toyota is keeping with its current trend. Have you heard differently?

  • billmahanbillmahan Posts: 68
    Does anyone have chrome wheels on their ES300? Any pics of that? $1500 is a lot, but I'd like to see an ES300 with them to see the difference between chrome and stock wheels. Thanks.
  • kreativkreativ Posts: 299
    Pattern has been powertrain/engine change (if any) in 3rd year, and style refresh in 4th year. We'll just have to wait and see what Lexus ends up doing.
  • pighpenhpighpenh Posts: 2
    The engine light on my 1997 Lexus ES300 comes on about once every week or two (through its three on-off cycles) and I want to get the computer code that is causing this light to come on.

    I am thinking it might just be the light itself that is the problem, or perhaps something as small as a leaky fuel cap or the oxygen sensor, but obviously I want to be sure of what I have here, without having to take out a second mortgage on my home if some dishonest mechanic, garage or dealership is trained to salivate and retire over every "engine light" that walks through the door.

    Is there any method available to determine the code (e.g. - flashing semaphore light, etc.) other than having to take it somewhere to be read by computer?

    Or if not, how much should I expect to pay at a (non-dealer) garage just for the service of reading the engine computer code?

    Also, a couple of months ago I received from Lexus a California Emissions Warranty Enhancement, enhancing warranty coverage on the Evaporative Control System by extending coverage to the following components for 14 years or 150,000 miles: evaporative storage canister, evaporative system pressure sensor, fuel cap, fuel tank, fuel tank filler neck, purge valve, tank vapor vent line, three-way valve, other parts or components between the fuel tank and the intake manifold.

    Methinks something is akimbo. Is anyone aware of what caused Lexus to release this particular notice? I am thinking perhaps this engine light is connected to all this. I am wondering if it is a common occurrence that would be covered by some as-yet unpublished safety recall?

    Many thanks in advance for any thoughts or experiences that y'all might have!
  • toydrivertoydriver Posts: 227
    I wonder what the status of the transmission problems with '02 - '03 ES300 is. I'm in the market for a new car and wonder if I risk buying a problem.
    I posted this question before with no response. Does that mean the problem is solved for those of you who talked about it before - or was this "problem" an attempt by Lexus competitors to get the attention of prospective customers?
  • gekko2gekko2 Posts: 87
    Lexus ES300 Model Cycle
    1992-1993 New Model
    1994-1996 Refresh
    1997-1998 New Model
    1999-2001 Refresh
    2002-2003 New Model
    2004-2006 Refresh
    2007-2008 New Model
    2009-2011 Refresh
  • gekko2gekko2 Posts: 87
    My guess is that your check engine light is for one/all of the following: Oxygen Sensor/EGR Valve Modulator/Vacuum Switch Valve. Aat your next oil change, take it to the Toyota Dealer for the Oil change and tell them that in addition tto your oil change that you have a acheck engine light on. Ask them you'd like it checked bt don't expect to pay them for reading a light because if you do decide get it repaired, they will get the repair business and get paid that way. Tell them you will pay them for the repair, but not the diagnosis. They should do it for free - other dealers do.

    It may also be a loose gas cap. check it.

    ALSO - check with Lexus (800) 255-3987 Customer Satisfaction - Opt 4 - AND a few Lexus Dealers about any extended warranty or recalls for your car as listedin your previous post. Perhaps you will be lucky and everything is covered gratis. Good luck.
  • lenscaplenscap Posts: 854
    The model cycle posted above is incorrect. I know because I had a 1995 ES 300 and my friend had a 1994. They had different front and rear treatments.

    The correct cycle is:

    1992, 1993, 1994 New Model
    1995, 1996 Refresh
    Major changes in the refresh included: headlights were tinted, foglights changed from round to square, front lower grille had fewer horizontal bars, tailights revised, "ES 300" badge moved from tailight to trunklid.

    1997, 1998, 1999 New Model
    2000, 2001 Refresh
    Major changes in the refresh included: additional interior wood around the radio, optional HID headlights, clear-lens fog lamps, clear-lens tailights, "ES 300" moved from trunklid back to tailight, 16" wheels optional.

    As for the future, that is pure speculation. But if it follows previous years, any cosmetic changes will not occur until the 2005 model year (the fourth year of the current generation).
  • alpha01alpha01 Posts: 4,747
    Direct Hit, you beat me to it. Nice recap of the ES's celebrated evolution. thanks!

  • gekko2gekko2 Posts: 87
    sorry I was off by one year. at least I got the ball rolling. thanks for the corection.
  • lenscaplenscap Posts: 854
    Glad I was able to help and that the info was useful.
  • rparisrparis Posts: 368
    I have heard Lexus of Norwood also charges $2-300 for a documentation fee after the deal has been made. I deal with Watertown and Ira both have been upfront with me.
  • rparisrparis Posts: 368
    I had the same problem with my 1997 ES300 with the engine light coming on. AFter numerous trips to the dealer they found a loose connection.
  • puckeye2puckeye2 Posts: 6
    What is an appropriate documentation fee for the ES300?
  • glenns1939glenns1939 Posts: 10
    They all charge doc fees, or added profit "packs"!!!! They vary however, Norwood was $198 and Northboro $145-some as much as $298. Like anything else it is negotiable, but usually by reducing the price of the car-their doc fees are usually printed right on their sales agreements. Get an out the door price including everything-NO SURPRISES- that should be a basis for an offer and they need to be reminded that you mean it. Course the sales tax will add to the price agreed upon-you can't avoid that 5% pill! Good luck, Glenn
  • remle06remle06 Posts: 2
    I am looking to lease a new car in the next month. I am choosing between the ES300 and the Acura 2.5 TL. I test drove the Lexus and it was very impressive. I understand that a new model, ES330, is on the way for 2004. Should I wait for the new model? How much will I save by buying the ES 300 now? What are the advantages of the skid control? Are the chrome wheels worth $1,500? Are the transmission problems real or hype?
  • gekko2gekko2 Posts: 87
    1.get the ES300 and not the Acura. Acura is 3rd tier while Lexus is 1st tier.

    2. new model, ES330, is on the way for 2005 - not 2004.

    3. buy a slightly used 2002 ES300 and sve yourself 20%+ depreciation.

    4. Advantages of the skid control are minimal.

    5. chrome wheels are NOT worth $1,500 - they look GHETTO.

    6. the transmission problems are hype.
  • kreativkreativ Posts: 299
    Current TL is an aging design. A redesigned TL (I heard 2004, but that was a couple years ago) with the upcoming ES330 would be a better comparison.

    gekko2 - where'd you here ES330 would be 2005, not 2004? All signs point to it being a 2004 model.
  • maxhonda99maxhonda99 Posts: 1,289

    Some of your information about the ES300 product cycles is incorrect.

    Before the refreshed styling in 1995, in 1994 the ES300 received a new all-aluminum 3.0L V6 and new automatic tranny. the 1993 ES300 came with a 185BHP iron block/aluminum head V6, the 1994 came with a 188bhp aluminum block and head V6.

    Also, for the 2nd generation ES300, 1999 also saw the introduction of the 3.0L V6 with VVTi and a jump in power from 200 in 1998 to 210 in 1999.
  • gekko2gekko2 Posts: 87
    aha!!!! so I was right!!!
  • kreativkreativ Posts: 299
    As has been said earlier, just think of it as a 5 year design cycle with the general historical pattern of powertrain/engine change in the 3rd year and a design refreshening/minor restyling in the 4th year.

    If they keep with this pattern, the ES330 with new 3.3L V6 would be due out '04 model year, and a design refreshining/minor restyling for the '05 model year.
  • alpha01alpha01 Posts: 4,747
    that engine upgrades are on a set schedule. Across the Toyota line, it seems that whenever enhancements are made, they are made, and their occurence in the past during the 3rd model year for the ES is somewhat coincidental. I do feel however, that Toyota adheres to the 4th year refresh as a rule of thumb for the ES.

  • texas83texas83 Posts: 107
    It's been a couple of months since I received my knew car and I wanted to post some things. To review, I bought an '02 ES 300. Everything about the car was great except the transmission (although the Toyo tires did get quite noisy after 10K miles). The transmission issue I considered to be flat dangerous after having several incidents of power failure with the transmission that put me in danger. Basically the problem was you'd hit the gas, the RPM's would fly up and the car wouldn't go anywhere. The transmission improved by disconnecting the battery which seemed to reset it, and then last October I received a software upgrade which improved things some more, but I was still disappointed because it would still fail at times. Lexus was quite arrogant to deal with right down to my Lemon Law hearing. They wouldn't consider settling and even ignored the states requests for information on the matter. The state rep said that was unusual because most manufacturers try to work with the state and the customer. The judge drove the car with me in the passenger seat and the Lexus Rep in the back seat. He was able to get the transmission to fail twice and then asked the Lexus Rep if he would like to settle or hear his decision. The Lexus Rep agreed to settle. I received a brand new '03 for $2100, a good deal considering this car drops in value about 20% the first year, if you include the sales tax in the original price tag. The Lexus Rep later acknowledged that 12% of purchasers are unhappy with the transmission and that makes me think it's probablly much higher since many people just shut up and accept the problem.

    The transmission in the new car is better in most cases, though still somewhat disappointing. The slip and surge in stop and go traffic seems to be worse, and it seems to bog down a bit going from first to second gear. I didn't notice that in the '02. The improvement is that I haven't experienced a complete power failure. I've got to tell you that's a very helpless feeling. At times, at higher speeds, I have noticed some slippage when needing to negotiate lane changes in heavy traffic. It's such a shame because I like everything else about the car.

    Since I paid top dollar for this luxury Camry, I still expect top quality and a second rate transmission, though improved, is not acceptable. I hadn't heard any complaints about the '03 and was hoping it would be fixed. Also, I'd driven a loaner car where I didn't notice the slippage at all. It does seem to vary a little between cars. Given Lexus arrogance about this issue, I was able to get a little vengence, recently a man came up to me at a filling station and asked me about the car. He was considering between it and a BMW for his wife, and I told him this was a new car because the last one was a lemon, Lexus lost a sale. My next step is to file with the National Transportation Safety Board. I looked into a class action suit, but since I allowed Lexus to settle instead of getting a decision made, I undercut my own case. Bottom line is we need raise as much noise about this as possible. Don't believe them when they say it's about to be fixed. A loss of sales or a big lawsuit will eventually get Lexus attention.
This discussion has been closed.