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I did but totally unrelated to vehicles. It had to do with a computer purchase and the manufacturer used every trick in the book to avoid making good on their warranty ... until they got a letter from BBB. Then one of the high executives jumped in and fixed the problem - immediately! :-)
tidester, host
Frank
Has anyone tried those FRAM oil plug tubes that screw into the oil plug for easy draining?
and quickdtoo replied...
Fram doesn't have an application for our triplets. You wouldn't want one anyway, the drain plug would be below the skid plate and the risk of impact wouldn't be worth it. tim
I have been using one for almost a year now and it does not hang below the skid plate. The oil does drain slower than if you had the factory drain plug, but the Fram plug makes the oil change more convenient and a lot less messy.
Jim
I checked with Fram 6 months ago, and their app chart showed N/A for the 2002 Trailblazer, don't remember if they showed 2wd or 4wd. I couldn't see how there would be room between the outlet and the skid plate access panel since there is a bubble in the access cover to make room just for the OEM plug. Too bad they don't make one for the oil filter, LOL!
TIA, Tim
You can check here:
http://www.silvania.com/auto/carapp/
Seems like I remember an issue with locking rear axles that got fixed by changing fluid type. Could this be related?
2002 Envoy, locking diff, air suspension.
A. It was extremely difficult to install a child safety seat in there without moving the other child in the middle row (something we do routinely on the Envoy).
B. My wife is 5'4" and she felt totally cramped sitting in the third row. Luckily it was only a 2 mile drive. I've sat in the XL's third row seat for over an hour comfortably.
Just wanted to provide a positive posting since most of the time we only post complaints.
BTW, I didn't see any responses to my question re. whether the Inside Cabin Light control switch is lit up at night. Mine never has and it seems like it should be. If I want to turn the lights on while driving I have to hunt around to the left of the dash to look for it.
Switch isn't lit on our '03 Envoy. Assume you know each of the individual cabin lights can be turned on and off by pushing on the front of the light itself.
Anyway, thanks to all who posted their experience with this problem. I wanted to have some documentation incase the GM representative tries to state that our is an isolated incident.
The only information I got from GM about this problem is that they believe it's a transmission problem. But they won't give any more information.. like IF they have people working on a fix, if it's software and/or hardware related, how many vehicles are affected, etc.
Maybe we'll get some more information or some action through the BBB process; maybe not. So far we haven't been impressed with the BBB's customer service.
I gave our local dealer one more try at the problem when I had the Envoy in for the A/C (2 more Envoys pulled in behind me also with warm A/C). They "checked the level of the transmission fluid". Yeah, THAT'LL fix it.
Thanks everyone.
Thanks
Passenger side mirror "stutters" on its way to and from "curb view". Tech agreed and replaced entire actuating mechanism. No more stutter.
On a couple of our 100 degree July days in metro-Denver, after repeated engine shut-offs and re-starts (running errands after work), I thought the AC failed to pump out cold air on 2 occasions. Seemed to recover after next shutoff and re-start. Told service about the incidents and the 2 TSBs noted on this board. Tech replaced the AC low pressure cycling switch per the one TSB, but didn't update the HVAC control module software (at least it wasn't noted in his job codes) per the other TSB (my Bravada is an 8/02 build so it doesn't have the latest HVAC software). Tech noted that he observed malfunction of subject switch (not sure how he did that), so he replaced the switch as the only needed action. I'll have to wait for another really hot day to challenge the AC again to determine if the fix was the fix.
My wife complained about the squeak in the 2 front doors in the just open to open about 30 degrees open when opening and closing the door. Tech reported he checked door alignment and lubed the hinges. Squeak in driver's door was as bad as ever. Service suggested I just WD-40 the weather strip and everything else. My wife was irate. Stopped to purchase some Sil-Glyde and noticed the door handle bezel on the passenger door falling off. Looked like a simple snap fit plastic, but I know if I broke a tab doing it, I'd buy the new one for 40 bucks or so. Noticed then that driver's door squeak was coming from one point on weatherstrip. Back to service the next morning. Tech re-installed bezel and everybody says they are sorry. Service says lube the offending weatherstrip. I compare it to the passenger's side and to a couple of TBs nearby and note that it is deformed. Got them to replace it and silicone lube all the weather strips around all doors. Interestingly, service specifically noted on the ticket that customer ID'd the deformed weatherstrip for warranty action. I guess a $100+ strip replacement needed some extra basis for their warranty charge to GM.
Gas mileage holding steady around 15.6 mpg for my commute. Will have to see if it falls back to 14.2 when the cold weather and winter gas are back.
I'll report on my vacation gas mileage when I return. This is my first shot at exclusively highway mileage.
While I love GM products, my 2002 (factory order toward end of 02 run) envoy is doing this as well and dealer has yet to duplicate. Is actually in today trying yet again. This is just one in a long list of mechanical, electrical, and fit/finish issues. I've been battling customer care and the dealer about all the issues. Dealer says it's up to CC to start a buyback, CC says it's the zone manager, zone manager who I'm appearantly not allowed to talk to wants to keep trying to fix the truck. If anyone knows what the real process is as to how to deal with a buy back would be greatly appreciated. So far I've got a lot of finger pointing, deflecting, and no answers... I've lost my sense of humor and don't have time to be a beta tester for GM taking time to run to the shop for my monthly it's broken again appt. I really appreciate your help. Thanks! For fun, here's what has been done so far:
- Dash died and had to be replaced - "electrical short"
- Key stuck in ignition one day - "electrical short" caused failure of pc module that tells truck key is in park
- 4x4 system intermittently failed but could not duplicate so several trips until system completely died. "Electrical short" blew 4x4 xfr case and front axle systems
- Heat went nuts and would only blow hot air thru defrost no matter what dial or temp you chose - more shorts caused ignition module that activates knobs to fail.
- Later AC dies - short caused AC component under hood to fail
- radio dies - plays music but shows gibberish on the display - intermittant and have not been able to dublicate.
- gasket around lics plate failed 2x and needs to be replaced again requiring chunk of tailgate to be painted in the process
- gasket on rear window failed letting bad weather in
- gasket on rear side door just fell out one day
- rear doors rattle so bad on non-smooth roads it sounds like doors are going to fly off
- front seat belts would lock tight and not release like you were in a panic stop but haven't gotten out of park yet - both replaced
- tranny hiccups when it's cold and have not been able to reproduce...
And I'm sure I'm missing some... for 40K worth of truck I would expect to get a lot better quality and support from a company I would love to have a reason to continue to do business with but if they can't figure this out will be time to change brands for awhile and give some one who appreciates my business some of my hard earned $$$.
Thanks again for the help and letting me vent.
If you're not satisfied with the GM Customer Assistance Center then you have to escalate it... and unfortunately GM doesn't provide you with any escalation path other than file a claim with the Better Business Bureau (www.bbb.org).
Some on this board suggest going right to a Lemon Law attorney and skipping the BBB arbitration. Check the information the BBB site to see if you qualify for a Lemon Law buyback.
We're hoping our claim with the BBB will get GM to realize that they better get someone working on a fix. I feel your pain.
My 02 Envoy SLT with auto HVAC does the same thing exactly as you described. I have yet to have it checked out but honestly I'm thinking its normal. I will see if I can find out anything next week. I'll let you know.
Last week-end I waltzed into the Toyota SUV discussion and guess what they're talking lemon law over there. Check it out.
Last night on the news I saw that Ford is recalling '99-'01 Explorers for seat belts and faulty cruise controls. Bet their discussion group is jumping. Don't know if it came from NHTSA but I think its voluntary. Kudos to Ford.
A happy '02 Envoy XL SLT owner.
Happy Motoring,
Chris
If the torque converter is intermitently locking up, even when stopped, that would explain the car lurching and the engine speed dropping. It also could explain the shuttering I am feeling at speed; the torque converter is not staying in the locked position at speed.
By the way, my problem didn't start until after I had the transmission serviced by the dealer. They used the flush method to push out the old fluid with a solvent and then replace everything with new fluid. They also overfilled it by about a pint.
As for changing the oil, I find it easy enough to slide up under the bumper of the truck and reach back to the skid plate door and the drain plug. I get to the oil filter by turning the front wheels to the right and reach through the right fender well. I don't lift the car up and I never use ramps (I had a very bad experience in the past with those devils).
I have just purchased a new trailblazer. I love the truck but there is some water getting in the passenger side. It looks like it is coming from above through the dashboard. I have taken it back to the dealer twice so far and it only has 500 miles on it and 3 weeks old. I was wondering if anyone has the same problem.
Thanks,
Thanks.
What they connect too and why larger or smaller makes a difference.
I am not one to ever push my truck to the limits of its designed performance, so likely would never do a mod if that were the sole purpose.
I am curious however as to why some are interested.
BTW; Just had the truck in for a 15K service and the writer convinced me to have the fuel filter replaced.
Total cost of 15K service with new fuel filter was $60.68 23.5 of which were parts
Brakes have 12/32 remaining and tires have 11/32
Where do you live, that's cheap?! Did that include an oil change and tire rotation?
They pulled each wheel to gauge the brake pads, but put each wheel back in the original location.
My dealer is approx 20 miles SE of Rochester NY.
As a dealership customer, I get lifetime oil/filter for $9.95 with ea 5th one free.
They will wash the truck as well if asked included in the service.
My only issue with them is that they do not tend to sell any upper end TB's so I tend to be a source of information for them. On the good side though, they do tend to do what I ask related to TSB's without a need to verify for themselves. They will right the orders to say that customer states"" and road tested to verify
but really just perform the service on my word alone.
Frank
http://www.howstuffworks.com/question432.htm
On a side note I changed my oil this weekend, I had 5500 miles on the oil and it did not use a drop!! I drained 7 quartz and put 7 quartz in. Valvoline non-synthetic 10w30.
I had the water leak on the passenger side of my wife's 02 envoy XL SLT 4X4. I didn't find it until a 10 months into ownership, and apparently it had been leaking slowly the whole time. I only found it when I removed my winter mats, which had studs that go into the factory carpet. When I took the studs out, the water bubbled through. The rubber back on the carpet was so think, it never seeped through, and we never smelled it. The culprit was a missing weld in the firewall that the dealer said was there since delivery. Needless to say, everything was a mildewed mess under the carpet. The dealer took all of the seats out and replaced the carpet in the entire vehicle, after welding the gap. The truck was in the shop for a week, while they cleaned it out and replaced everything. Very professional job, as they knew that I was going to pursue a buyback due to the excessive mess. The truck came back looking factory new inside.
On the subject of the wandering mirrors - taking the truck in for the 5th or 6th time for this problem. I have had the BCM reprogrammed, replaced, new actuators, new wiring, and assorted other trys, but nothing has fixed this. The dealer service rep admitted that they have no clue at this point, and are at GM's mercy. Can't those engineers figure out how to fix this problem? Seems worse when the vehicle sits for a few days, and if you engage the "tip down in reverse" feature.
Second, on the wandering mirror issue, I think that GM has corrected about 90% of the problem as compared to when the triplets were first released. Oddly enough, I am making my first trip to the service department this Thursday for my 03 Envoy SLT XL V-8.
At 5K on the odometer, still performing beautifully, however I am having intermittent trouble with my driver's side mirror. I would say about 90% of the time, it retains the correct position at all times, however the other 10% is a different story. For some particular reason, when the driver's side mirror engages the reverse-tilt mechanism, at least once every 2 weeks the mirror will decide to tilt UPWARDS and OUT... the exact reverse of what it was programmed to do! Luckily, once it engages in this erratic behavior, it will continue to do so until I readjust the settings and hold down my memory one button (making it easy for the service guys to check into). So.. I will keep you all posted on the outcome of the mirrors.
Also, I noticed about a month into ownership that there is a tear in my leather seat surrounding the side-airbag? After showing this to my servicing tech, he ordered me another seat cover and mentioned that he would install it himself being careful not to scratch the plastic trim. Yes, unfortunately I had two tears in my leather seats on my regular length 2002 Envoy SLT and during their attempt to replace the seat covers, they scratched the door panel, center console, etc and had to replace them. After the door panel replacement, they rattled constantly with the radio on! So, I do appreciate his courtiousness in allowing me to watch and possibly assist in the upcoming seat cover replacement process. Also, I begged and pleaded with my service advisor that I would "rather" have the replacement seat cover that has the back pocket (like the 02's did for both driver and passenger sides) and after reassuring him that the seating is the exact same as the 02 models, he winked and said that he would have them order one with the pocket attached! :-)
Last but not least, the service writer showed me this particular website via GM's Dealer World system that brought up all of the details concerning my vehicle including; Where it was manufactured, date and time assembly was completed, all specific order codes for options and trim, etc. Kinda nice! I asked for a printed copy, but the online printer goofed, so he asked that I remind him this upcoming Thursday? Anyone else know of this particular dealer world website? Many of you may want to request this document during your next service visit to have for your records.
Thanks!
IExplore2000
He has approximately 32K on the odometer and around the 25K mark, I noticed what I can best describe as "drive line vibration @ highway speeds?" I am 100% sure that it is not the tires, nor is a vibration felt in the accelerator area as many have previously mentioned on this forum.
I think that the best way to describe this problem is as follows: Occurs anywhere from 65 - 80+ mph and it sounds like a machine type brrrrrrr/growwl.. (i.e. tool sharpener/grinder rotating very fast and vibrating.. when you shut the unit down, the vibration slows then eventually goes away??)? Sitting on the passenger side, you can really feel and hear the vibration/noise but once the vehicle gets below 65 mph, the noise goes away?
I rule out tires in this case because I can let the steering wheel go and it does not shake at all.. very smooth. The only possible idea that I immediately thought of centered around the locking differential fluid needing to be changed? It's just very odd because prior to the vibration starting, you simply heard wind noise and a little hint of the engine while on the freeway. Now, you can here and feel this vibration (resonance) and it makes taking a 30+ minute trip in the vehicle very tiresome.
Anyone has any ideas or experienced a similar issue? Ultimately, I would like to have a little ammunition for him to take over to the servicing dealership in hopes that they don't rule out this issue as being "normal engine noise."
Thanks!
IExplore2000
Re vibration, it could be the rear springs, or drive shaft.
tblazed: Ed, what exactly is an artifact in the fan control? Does it have a part number? Can it be replaced to correct the problem?
Frank
By the way Ed, when you copy or reference the work of others, you should give them credit, possibly a footnote to explain that these words are not yours. When you don't, it's called plagiarism. (to take ideas, writings etc. from another and pass them off as your own.) From Webster's dictionary. Now if you would like to get back to the possible reasons for a blower motor speed varying, I'm sure there are plenty of them. One of which can be the alternator voltage fluctuating. It is the easiest to check, and is do-able by anyone with a voltmeter on their dash.
Frank
Steve, Host