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MB M Class Owners Maintenance and Repair
drew_
Member Posts: 3,382
Hello everyone,
This is the topic to discuss any problems that your M-class has (had) and any solutions to the problems.
Drew
Host
Vans and SUVs message boards
This is the topic to discuss any problems that your M-class has (had) and any solutions to the problems.
Drew
Host
Vans and SUVs message boards
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Drew
Host
Vans and SUVs message boards
Where is the antenna, in the windshield? .. and has anyone else had this problem?
Thanks!
OIL HI frequently comes up because it takes 8.5 bottle of oil and somedays mechanics pour in 9 whole bottle.
But the problem could result from a bad sensor.
After a 4 day battle with my dealer, the truth came out that this sensor is frequently defective. Mine read "OIL HI" and then "-2.0".
The sensor needs to be replaced and it happens so often the dealers keep a number of the replacements on their shelves.
Good Luck,
Jim
I thought it may be a fuse, and this is how I saw in the fuse box that F22 coresponds to cruise control + traction control (ETS) + ...
The fuse was fine, but this is how I got to test the cruise control, that I don't usually use, and found out it's not working anymore.
So, please, if anyone had this problem before me, tell me, what should I expect if I go to the dealer? Is the diagnostic free of charge? This would be my first time going to the dealership with a problem...
Thank you in advance,
Serban
Recalls, Technical Service Bulletins, and Other Good Stuff
KarenS
Host
Owners Clubs
Having by far the lowest priced Y2k car in the paper tells me these cars are not selling,
because the only interest I get is people who want to pay $26k for a car that sold for over $40k just 2 years ago.
The dealer I bought it from offered $25k - and said only on a trade. I was so pissed off that
I told him I would park it out in front of his lot with giant for sale signs on it and a price much lower than the $35k he asks for the very same car. The MBZ dealer thinks he adds value by certifying a car that is fully under warranty and has been meticulously maintained.
Wind noise at door seals - warr service
CD failure - replaced unit warr
Nav system failure - replaced unit warr
Transmission computer keeps ML in kicked down passing gear after I back off on gas pedal. Asking dealer about this..
Seat belt recall - factory warr service
Front brakes replace at 25K
Sunroof failed - full replace under warr
Sun visor bracket breakage - warr serviced
Spring failure in rear seats
Cup holders knocked out of alignment by long legged passengers
Nose angle of hood is prone to rock chips from other cars
Overall the vehicle has been great. Outstanding power, handles like a car, unbelievable traction control especially in rain. Can get interesting in extreme emergency maneuvers like any HCG SUV. Short wheelbase makes it still bounce you more than one likes for extended highway cruising. Seats in this model are not as comfortable as my Explorer was or 2000 model ML is. I have 6 yr 100K extended warranty. Am looking forward to 2004 larger SUV Mercedes has in design right now.
Has any one seen this?
follow the manual for programming but didn't work. called the dealer and they said the manual was misprint and you can't program the mirror. I got the convenient pak. just for that feature b/c it is really useful when you do parallel parking in city. Is this true? They said I was the first one noticed it. Seems like nobody knows how to fix this problem.
Mercedes has been extremely unhelpful about all the problems,except that the service guys have admitted that all of my problems (except the engine failure) are common to the ML320 - and not just in the 99 year.
I had a jag before this, so I guess that this is just part of the "charm" of owning an ML320. But it irks me because I thought Mercedes was more reliable than jags. Looks like I made a mistake!
Hope this information shows that Mercedes Benz plans to stand behind their vehicles. I would think the Mercedes will be contacting owners of 1999, 2000 and 2001 vehicles in the very near future.
Thanks
"Dear Mercedes-Benz Owner or Lessee:
In March, 2001, we wrote to inform you of our recommendation to use only certain pure synthetic motor oils in your 2000 or 2001 model year Mercedes-Benz vehicle equipped with FSS.
....
After our March 2001 letter, a Mercedes-Benz owner filed a class action lawsuit claiming that the use of conventional oil could result in engine damage. In fact, a very small number of Mercedes-Benz owners have experienced oil sludge and fewer still experienced related engine damage from the earlier use of conventional motor oil, particularly when FSS service intervals were not carefully followed.
....Nonetheless, without admitting any wrongdoing, we have agreed to settle the class action in order to return our focus to providing our customers the exceptional ownership experience we know you expect when purchasing a Mercedes-Benz vehicle.
To demonstrate our commitment to superior performance and quality, we will cover your vehicle up to ten years from the date of first purchase or lease or 150,000 miles (whichever occurs first) under the terms of your existing warranty or any extended warranty you have purchased from MBUSA in the unlikely event of any future oil sludging or related engine damage in your vehicle from the earlier use of conventional, approved motor oil (API SH or S). MBUSA will also encourage its dealers to maintain their regular policy on loaner vehicles and other customer care benefits during any needed repairs. This coverage applies as long as you maintain your vehicle in accordance with our recommendations, including making the switch to approved pure synthetic motor oil as recommended in the March 23, 2001 letter. The specifics of this warranty coverage are outlined in the enclosed Notice of Class Action Settlement which we urge you to read carefully.
....
You can rest assured that some of the world's best automotive engineers stand behind your Mercedes-Benz. If you have any questions or would like more information, please contact us at 1-800-367-6372.
Sincerely,
Mark Juron
MBUSA General Manager
Product Management
Parts and Services"
"NOTICE OF PENDING CLASS ACTION AND PROPOSED SETTLEMENT"
"TO: All persons throughout the United States, Puerto Rico and U.S. territories who at the time of Final Settlement approval own or lease a model year 1998,1999,2000 or 2001 (first purchased or leased before March 31, 2001) Mercedes-Benz vehicle equipped with the Flexible Service System ("FSS")(the "Settlement Class" or "Class")
YOU ARE HEREBY NOTIFIED of a class action lawsuit that is pending in this Court and which parties propose to settle on a class-wide basis on the terms set forth below.
If approved by the Court, the proposed settlement ("Settlement") will offer to all members of the class warranty coverage for oil sludging and related engine damage which may result from the use of API SH or SJ conventional motor oil in 1998 through 201 model year FSS-equipped Mercedes-Benz vehicles first purchased or leased before March 31, 2001 ("Vehicles"). It will also provide for the distribution of Maintenance Service Certificates in the amount of $35 each to owners and lessees of 1998 and 1999 vehicles usable as credit toward future scheduled service at an authorized Mercedes-Benz dealer which includes an oil change (A or B Service). Owners and lessees of 2000 and 2001 vehicles are already covered for these expenses under the Mercedes-Benz Maintenance Commitment.
If you are a member of the Settlement Class, you have the right to participate in the proposed Settlement. You may choose to exclude yourself from the Class. If you elect to exclude yourself from the Class, you will not receive all the benefits of the proposed Settlement.
On August 7, 2002, the parties filed their proposed Global Class Action Settlement Agreement with the Court. By order dated August 12, 2002, and entered on August 14, 2002, the court conditionally certified the Class for settlement purposes only, approved this form of notice to the Class, and scheduled a hearing on the settlement for November 25, 2002.
None of the actions taken by the court in connection with the issuance of this notice constitute an opinion of the court as to the validity or truth of any plaintiff's legal or factual allegations or of the positions taken by any party in this action.
...."
the details go on, but as this is a huge post, and effected owners will get notice, that is the bulk of it.
http://www.jacobsenlaw-pa.com/
I just got off the phone to my dealer service dept. and they didn't have a clue as to what I was talking about! They agreed to register my call on their records so that I don't get screwed when I take my car in next month when the warranty "JUST EXPIRED". SO I advise all 1999 Canadian owners to check their warranty expiry date and get hold of the dealer.
You may want to see if your local dealer will do that for you. Mine told me it would cost $900 to Starmark a truck and they would do it as a courtesy since i was going to use them for service ( I ended up buying one off their lot anyway so it was a moot point).
Also if you scroll back you will that with the pending settlement offer on the class action suit, you may have 10 years 150,000 on the vehicle, but the details are not finalized and i have not received any word as to what the warranty covers (is it just power train, or is it comprehensive?).
There are also some posts about warranties and the pricing on this board, do a quick search and maybe you'll be able to find them.
Good luck
all before 45000 miles. The dealer said the same thing, ie. it is normal wear and tear. It is mostly driven to work and back and to the mountains in winter time. Either way it is freeway driving, so this "normal wear and tear" just doesn't sound normal to me.
Thanks
Instantiously the vehicle learched to on side, as if full brakes had been applied.I also heard a clunk sound. This lasted 1 - 3 seconds. The bas/esp light stayed on, the ets lamp went out.
when you restart the vehicle the BAS/ESP lamp is out. Stopped to check for any problems, but found none.
Iam scared to drive it. Any body with similar
problems? or a good transporter to my dealer?
Great handling and milage