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Comments
I would accept another pre owned XJ8 considering the miles on the Lemon as a replacement.
Jag issued a sub standard unit & needs to cover their errors with more than the usual warranty as this particular vehicle is very unusual.
Side comment: Makes your decision to buy the MB all the more valuable.
The problems with this particular Jag seem not to be safely related, just annoying. A car company doesn't really have an obligation to take back every car from dissatisfied customers - that's not what the warranty provides. It says they'll fix the defects. They've done that. That's what I'm saying.
It's just that I feel there should be some compensation for enduring extensive post production corrective repairs to the car. A buyer of such a high quality automobile deserves much better than being a victim of chronic failures. His highly unusual list of complaints is deserving of more service than sticking to the warranty.
I know, "No Charge for the Inconvenience!"
First Drive: 2006 Jaguar XJ Super V8 Portfolio
What do you think?
I think it makes a low mileage 04 XJ8 look very good priced @ 40k.
While I'll defer to XKSS on this, I don't seem much difference between the Portfolio and the SuperV8. Sure, its got the Callum power vents, an even nicer interior, etc. but it is not a huge step up. Wouldn't it have been nice if Jag had talked AM into giving them a detuned V12 and talked Volvo into calling Haldex to supply for all of 2K an AWD system? Then it would really go head to head with the S Class V12 and win.
Can you shed some light on this for me and what I could expect in repair costs?
Thanks :confuse: :confuse: :confuse: :confuse: :confuse:
ek
It happens when I drive on rough roads or when I drive off a curb or driveway edge. Anything that isn't flat and smooth causes an annoying creaking above my left ear and in the same place on the right side of the car. I'm about to take it to the dealer, having just returned from out of the country.
Has anyone else experienced this phenominon? If so, what was it and what was the fix?
I'd appreciate any advice anyone out there can give.....other than "why in hell did you buy a Jag."
This one drives great, everything works, but it creaks.
Question: Is the creak the sound of metal to metal or some other material i.e. plastic, wood, or rivits under pressure
as the body twists in angling a driveway?
Am I misreading this and the small number of used Rs skews this?
Would you have purchased your Jag if the nearest dealer was 50 miles away from your home?
The only other problem I have had with my XJ is cracking veneer on the driver's door and ashtray(!) cover. Not sure why, but they showed up after 40,000 miles. Has anyone had any experience with this? Since the veneer is covered in a polymer of some type, I do not believe there are any penetrating moisturizers that would be effective.
You should subscribe to Jaguar Monthly magazine or find a local bookstore with a good mag section that carries it. You can also check out the website which is out of Great Britain- Kelsey Publications. JM has a lot of good technical advice; the rest of the magazine is only fair and not particularly objective. Also, jaglovers.com is a must, if you are not already familiar. Check out jagbits.com for parts and accessories.
Meanwhile my situation only gets worse. The car has been displaying an suspension error message, and the rear end was making noise, even after the complete replacement of the differential. The car has been at the dealership all week, and they are now awaiting parts to replace the drive line, and rear sub-frame. Great, huh?
As I mentioned earlier, all I want is to get out of this problematic car....I even have told Jaguar I would lease another one if they could take me out of this early for the lease residual value. Given all of my problems, I think that this is a pretty magnanamous approach.
I talked to the dealership manager about taking me out of this one, but my lease residual is at $46,000 and he will only give me $39,000. Menawhile Edmunds True Value trade in Value is more like $44,000. By they way, he has a low mileage '04 like mine already on his lot with an asking of $46,888. This only goes to show the poor depreciation of these cars. Watch out, if you are thinking about buying one instead of leasing!
I do not care what anybody says, the problems with my car, combined with the lousy attitude of Jaguar makes me think of Jaguar in a really lousy light. I could not recommend this car to anyone. JUNK!
The article below appeared in last Friday's Seattle Times.
Jaguar owners are happiest
By Tom Incantalupo
Newsday
PREV 1 of 2 NEXT
Want to be a happy car buyer?
Open your wallet a little further.
A new survey says luxury-car buyers tend to have the most pleasant purchase experiences, with Jaguar owners happiest of all.
Least happy are buyers of Isuzus, say surveyors at the California-based market research company J.D. Power and Associates.
Ranked behind Jaguar in the annual survey are, in order, Lexus, Buick, Porsche, Cadillac, Lincoln, Mercedes-Benz and Volvo.
The "purchase experience" survey is one that addresses the transaction, and the buyer's satisfaction with the actual deal, and interface with the dealer. By the way, I had a pleasant enough "purchase experience" with my XJR, but the long term reliability is a different story.
They have other surveys about long term satisfaction and reliability. I know Jaguar has done pretty well, but I really have doubts whether the new XJ series cars are going to be everyone's favorite on a long term reliability basis.
By the way, I am reviewing my service tickets and added up a total 33 trips to the dealer, and 88 days of loaner cars during the 27 month tenure with my XJR. And, it is still there right now. I get to drive a loaner X Type for the weekend. Gee, thats just wonderful huh?
Thank you for pointing that out. IMO this survey is clever or deceptive or both. Now that you've explained it, I guess Jaguar dealers serve a better brand of Scotch at the time of closing. F & I used to mean Finance and Insurance, however, at the Jag dealership is stands for Familiarity and Intoxication.
P.S. 1990 XJS12
Thank you for your time & help
I had an attorney ready to fire on Jaguar, but was advised that this could take 45 days.....meanwhile I need tires and I am out of warranty. But, after much conversation. and the help of the dealership, Jaguar has tried to offer a concession. They are willing to give me a credit of $3000 if I apply it to another Jaguar. I still face a small shortfall, but my car needs a full set of tires, and rear brakes are at about 20%, so I will be facing in excess of this in maintenance costs in the next thirty days if I keep it.
So, I am giving them another chance. I wanted an '06, but there are not any real deals available on the 2006 models, while there are huge incentives on the '05's. They offered me a deal on a leftover '05 XJR for over 11,000 off of window. So, that's new XJR with navigation for under 67,000. I am going to do it. I will lease the car for a few months, then if it seems like a good one I will convert to a purchase and get the Jaguar Select Edition 100,000 mile warranty.
I will keep you posted.
If that's not it, you need to provide more specifics about what actually happens when you try to start the car, and you should check out our "No Start" Problems as well. You may find some other suggestions that point you in the right direction.
Good luck - let us know what happens.
1) early on in a lease, cancel the lease and then purchase the car,
2) after you finesse the leasor, get your Jag dealer to, ostensibly, give you no charge the Select Edition warranty when you purchase the car. (I realize that you didn't say "no charge" but it sure reads that way.)
Does the institution that wrote the lease (e.g., Chase) know that they are going get back a used car after only "a few months" of payments? What are THEY going to do with it?
Finally, not to rain on euphonium's parade, while a new '05 for 67K is nice, a used '05 for 62K is a lot nicer. Please realize that this car is now one year old (regardless of miles). Used '05s with the Select Edition warranty (which is longer than Fenn's new '05 warranty) go for well under 67K. This lobsterman would rather spend 62K for a used '05 XKR and get a longer warranty than spend 67K for a new, one year old car with a shorter warranty. (We won't even go into the higher sales tax, higher excise tax, higher insurance costs for the car with the significantly shorter warranty.)
This whole deal would have been a lot better if they gave you a good discount on this year's model not last year's model.
Being from the West side of the Cascades I don't mind a little rain any time.
Wishing you and All a Merry Christmas!
Euphonium
It seems that there may have been some confusion about my situation. I described my problems in earlier posts. Let if suffice to say that I am trying to get out of an XJR lemon, with 91 days of shop time and 34 total service visits. I have been fighting with them and negotiating for some relief. Jaguar offered me a rebate credit on my lease due to the problems, to be applied to a new lease/purchase.
Jaguar and the dealer offered me a new '05 with navigation and front park control for under invoice, plus I got about 7000 in incentives on the '05. They dealer takes my current 52,000 mile "lemon" back for $40,000, while the residual is currently about 45,000. It looks like I am taking a bath, but I am getting back $3000, and I am avoiding the cost of new tires and brakes, which are now needed. I am also out of the warranty, so I am at risk with this car. Can you see how the numbers work ???
Meanwhile, I want to avoid another situation with a high mileage car and a lease. The Select Edition warranty is one of the best, but you can only get it on a used certified or lease buy-out. You can lease a car through Jaguar Credit and elect to purchase the car at any time during the lease period. You can also purchase the Select Edition warranty for about $2500. The important fact is that you cannot buy the select edition warranty on a new car. To the best of my knowledge, it only works on a lease conversion, lease return, or dealer-sold used Jaguar.
By the way, I never said that the Select Edition 100,000 warranty was a freebie. It is also a part of the cost when buying a used Jaguar. In many cases the Select Edition is an option, and is not included in the advertised prices of late model Jaguars. FYI, I visited or called several dealers inquiring about Select Edition cars, and most quoted the Select Edition warranty as an extra cost option.
By the way, my rationale for taking the car from lease to purchase is directly targeted at obtaining a Jaguar 100,000 warranty for a high mileage car. At an average annual 23,000 miles in a Jaguar, the factory warranty is gone well before the lease term. As my current experience has shown, having an XJR without warranty coverage can be dangerous and costly.
I disagree that buying a used certified car for $60,000 or more is a more sensible choice than buying a fresh new car for $66,000. For me, it makes more sense to have a brand new car vs certified used Jaguar with 15,000 miles or more. By the way, I just looked at a used '05 with 18,000 with an asking price of 62,900. I am aware that this price may be negotiable, but how can this be sensible compared to a new one for less than $4000 more??
After my experience I cannot see taking on somebody else's used Jaguar for a few thousand less as a sensible decision. I know that a powerful rocket like an XJR can be driven pretty damn hard by a lessee, so you might be inheriting somebody else's lemon---even if it does have a warranty. Granted, I need to add in another $2500 for a Select Edition, but this is still worthwhile in my own mind.
FYI, a new '06 with a window of over 80,000 had no rebates, and even with the dealer cutting a sharp deal, it would cost about 76,000 at this time of the year when the '06 XJR are just coming in. The '05 at $66,300 seems like a deal to me.
Taxes and insurance differences are not really that different on either one.
This may not make sense for anyone else, but it works for me as a high mileage driver.
Furthermore, after having had an XJR that had its differential, drive line, subframe, rack and pinion, etc replaced I feel better breaking in a new one rather than taking pot luck on a used one.
By the way, I picked up my new car today, It is really nice. Meanwhile, the automatic door locks on my '04 were randomly clicking on and off, as I drove it to the dealer. The funny thing is that it is likely that my lemon will be cleaned up and sold as a Select Edition Jaguar---they actually can certify and resell late model Jaguars with under 54,000 miles. Imagine the lucky person that gets my old car!
I didn't realize that the Jag Certified lease was so malleable in how it is purchased. I'm surprised that Jag dealers offer it as an extra cost OPTION on a used vehicle. This makes it simply a gloried extended warranty. Not a select, choice, used vehicle with a good provence. My impression is that with BMW the car is certified (at a cost of $900 to the dealer PLUS all repairs he makes) or not before it is offerred for sale. As such it is either fish or fowl. (The BMWUSA web site I think only lists CPO cars.) This is a much purer and better way. IMHO Jag would have a stronger brand if it CPOed cars like BMW. But then again, Jag could do a lot of things better.
I also did not mean to suggest that just any car will be a part of the program. My own approach may be a strategy that was suggested due to my history and relationship with the dealer. I doubt that many folks are guided in this direction, but most folks do not drive as many miles as I do
Contrary to your thoughts, Jaguar's Select Edition has been rated as the top resale/CPO program by more than one source. As a matter of fact, Intellichoice rated Jaguar as the top program, and BMW's CPO program was not even listed in the top five luxury programs, but Jaguar, Lexus, Audi, Cadillac and Volvo were.. Go figure..?
I will say that my new '05 XJR is a seemingly flawless car within the first 400 miles of use. I have not found anything to complain about. My '04 had some trim issues and fit and finish glitches that were obvious by comparison, along with some malfunctioning systems.
Proof again, that the first model year of an all new car should be avoided... until they get the kinks out.
My comments about the Jag CPO program were aimed at the apparently descetionary nature of it: "Mr. Customer, would you like us to CPO this car and add it to the invoice or do you want it as is?" I believe that BMW doesn't offer it up that way. BMWs are either CPOed or they are not (and those that are not are usually wholesaled off the lot). My comment doesn't really denigrate the Jag CPO program as much as denigrate the Jag marketing people. I think they would have a stronger brand if the CPO was presented less as an extended warranty. I agree though that the Jag and Volvo 100,000 mile CPO warrantys are compelling.
I must confess I have never owned an automobile, American or European, that I have enjoyed driving more. From the very first view of the Jaguar sensuous lines and classically stylish design, I anticipate the pleasurable Jaguar driving experience. While I agree that the "cats" need special pampering, it is well worth it. "Lemons" can be found in all brands. There is no substitute for good and regular preventative maintance ...... good medicine for any brand. It is amazing what a good, competent mechanic and friend can be in positively supporting the Jaguar experience.
Winter, Spring, Summer, Autumn driving my XJ Jaguar is a pure delight.
So, I wish you all a wonderful and great "Jaguar Year"... full of good safe and pleasurable motoring in what I still believe is a great Jaguar motorcar experience... truly, unlike any other !
Christchurch
1. I'm reasonably skilled and have done several cylinder heads (ohc) in the past - any guess on how much time it will take to R&R the cylinder head?
2. I know these warp.... are they known to crack? Where?
3. Any other precautions or advice?