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I beleive it was car and driver. It was a comparison test with others in it's class. I owned an EX for years and it too was flawless .. much more so in every way when compared to my CRV.. Anyway ..seems the Civic rattled too much..mmm... low on power..noise..can't remember what else but check out C&D .. I beleive it was that magazine.. had to be late last year or early this year . personally, my Civic was one of the nicest cars to drive that I have owned. (and i have had new BMW, Volvos etc..)
Elissa
Due to an accident, the gas tank was replaced in April 2004 and Honda also decided at the time to replace the muffler/exhaust pipe.
I've heard the rattling noise basically 5 times: the week after I picked up the car from Honda after the repair (at apx. 4,000 miles), once when driving into a parking lot after a 150+ mile day trip, and a few times on the recent trip after driving apx. 200-250 miles that day. Don't know if mileage has anything to do with it but thought to mention this in case.
A friend drove the car on the trip and said it sounds like it's coming from the right rear. We checked the cargo area, even removed the jack from the right rear compartment, but still heard the noise, although it's intermittent.
The Honda dealer who did the repair has since spent about 15-20 mins. checking the car and found nothing, said everything appears tight and in place. Also, he said since they can't hear the noise to just go ahead and wait until I hear it again, then bring it in. Does this sound right? I don't want to drive the car much until this is resolved. Does anyone have any ideas/ suggestions on what this might be? Thanks for any suggestions.
Nino NoSpam
I ask because I was rear-ended in my 1999 CR-V. The impact pushed the exhaust system forward adding just a little more bend than normal to one of the pipes. This bend was actually near the front of the vehicle, but the rattle it created, sounded as though it was coming from farther back in the car.
My opinion: the dealers are either too incompetent, have insufficient customer service skills and/or insufficient technical skills. I have had nothing but bad experiences in Honda dealerships and unless it's warranty related work, I take my Hondas anywhere but the dealers. For a 2003 you are probably still under warranty and it is probably worth your while to go to the dealer I'm sorry to say. If you wish to forego warranty claims, you could try going to http://www.asecert.org/ and finding an ASE certified shop in your area. It doesn't guarantee that they will be worlds better but it's a safe bet. Good luck!
Elissa
Anybody know the current status of the fires?
Actually, I'm running about 34 right now...
I found the 2nd one they changed to me actually is nosizer on the road than the first one (the first one got 5 miles before I tested it). It seems the quality is not same between car to car. I do not know whether the dealer gave me the car which other people tested it but did not wanted it.
I NEVER expect that I need to spend so much time on a BRAND NEW car service after I bought. I cannot believe how BAD the quality/details of Brand new Honda car like that.
This is my first and will be the last Honda car. I will NEVER buy any car from Honda again in the rest of my life. I should buy Toyota Highlander or even Hyundai Santa Fe. The latter are amazingly smooth in drive, and much cheaper with best warranty.
actually I'm not a big fan of my CRV either..VERY poor build quality and in this part of the state i'm in, NJ, horrible dealers and poor service across the board.
But that said, I've owned many honda products before and they have all be great, with great build quality. This my first bad one. I wouldnt write them off, just look at some other models because they do last forever. I think the CRV is just a poorly designed car, the other models seem great!
Good luck!
Question, was the rattle in your car intermittent as well?
Sounds like a different CR-V; mine has excellent build quality. The plastic is prone to scratching, but that is just the way it's made. The fit and finish of my CR-V is fine.
Was your CR-V made in Japan or England? Mine is a Japan production.
VERY poor build quality?
Not that I've ever seen!
This car is roomy, economical, got low insurance premium, have a good resale value and not popular with car thieves.
Well, thanks for all your post. I was not happy with the 1st car which pull to the right. Then the 2nd car delivered to me was not shine/clean inside and outside as I expected on brand new (Although dealer said to me that they are doing good for me as usually they do not change cars after sold. Maybe this is truth). Then when I drive it on the way to work, then realized that the road noize is even much larger than my old 94 Toyota Corolla LE. So I am disappointed from beginning. But I do see the good side of roomy and other things when I make decision to buy CR-V. However, if I compare CR-V to Toyota highlander, I really think I should not buy CR-V. As Toyota has 0% for 36months on H/L. So there are not really much differenc in prices. Even MPG does not seems hugh difference. If you look inside of H/L, you really appreciate how nice design in every details and consideration. I will not be Honda fan until otherwise this CR-V 's performance down the road change my mind.
Sounds like a case of buyer's remorse to me.
I somehow get the feeling you won't ever be happy with your CRV no matter what happens. The zero percent financing comes at a cost too.
Seriously, you may be happier in the long run to bail out now and trade it for something else.
But, remember, no car is perfect.
I have the black interior .looks great..gets dirty fast but I clean my car a few time a week so it really isn't a problem.
I'll put close to 25,000 miles on my CRV this year .. mostly highway.. so i'm in it ALOT. The poor ergonomics is fatiguing, the road noise is deafening and the intermitent rattling is annoying, and the thought of an oil change is frightening!!! what a great car.:)
Actually I'm looking at a Lexus RX.. they look about the same size as a CRV..should be lots more comfortable..since I spend so much time in mine thats a priority..
If you like the RX, I would suggest the Highlander.. It is virtually the same car.. My uncle just traded his '99 RX for a new Highlander Limited and says he can't tell the difference. They are selling for about invoice right now..
regards,
kyfdx
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Don
Of course, you can go cheaper as well, but his compares nicely to the RX300 which would MSRP for about $43K, similarly equipped.
regards,
kyfdx
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I know now you are the one who sell Hondas after I read different topic from town hall. So your posts may be biased. I was NOT planned to be unhappy with Honda car. I planned to be happy on the brand new car I bought.
Only the Car I got made me unhappy because it's quality/details - No matter whether this is Honda's fault (pull to the right due to the car) or Dealership' service or whatever dept' s fault (due to out of alignment and dirty inside and outside). No one would expect send the car for service at Brand New - just out of door. If you buy a new cloth, do you expect to wear it or send to laundry first?
The road noise on CR-V is truth. If the tires are the one cause this problem, why Honda use low quality tire in the first place? My 94 Toyota car use Firestone tires that are considered not good tires - similar to Bridgestone tires too. But the road noise is not that high as CR-V.
Engine fire is another thing that is not heard from other car makers. It is unique to Honda.
I do regret to buy CR-V after the initial hassle on the car. However, I do not want to take loss now to trade in at Brand-new. Unless dealership can take the car back (which will never happen), then I definitely will buy Toyota H/L, even not V6, just 2.4L, which is comparable to CR-V. So I will live with this car to see how it performs.
After all, my decision to buy Honda CR-V was mostly based on Honda’s reputation of reliability. I just want to see whether it is a reliable car.
And I know in this board, there may be dealers, Honda employees, and of cause car owners, people are free to post opinion. No one should criticize another.
Before you do, however, consider that Toyotas have problems too. Great cars, to be sure, but they also have unhappy owners.
The fires are caused by sloppy mechanics who don't remove the old gasket when they change the oil. Engine fires aren't "unique" to Honda either. It would be VERY rare for you to have this problem.
As far as tires go, Honda uses high quality tires that last a long time. They are, however, noisy when compared to other brands. I wish they would change this even if the alternatives don't last as long.
Lastly, yeah...I am a bit biased. I do believe in the product I sell. I'm not, however, blind to shortcomings.
Hopefully your troubles will be behind you and you will start enjoying your new CRV.
Anyway, I took the seal off around the sunroof (that holds the ceiling liner to the edges of the sunroof) and re-installed. No more problems... just something some of you might want to try if you are having the same problem.
Now if only I can figure out how to get the clicking sound from the solenoid (spelling???) in the dash when I slow to a stop.
No one should have be afraid to take their car in for an oil change because it might catch fire because of a "sloppy" mechanic. No mechanic is perfect..So essentially EVERY mechanic has to be 100% on EVERY day so my car won't catch fire..mmmm.. not sure that is a good design
Don
And, CRV's aren't the only cars this can happen to.
And, yes, Don, it doesn't take a skilled mechanic to simply make sure they install the oil filter correctly.
You said, "I believe Honda extended the warranty for trannys of 2001 Accord's to something like 7yrs/100K miles due to problems with that tranny. Didn't they send you a letter stating this? "
My daughter was married when she got this 2001 Accord, and when she got divorced, she got the car in the settlement, and her ex stayed in the house. No doubt, if Honda sent out a letter about the tranny, he did not forward it to her. So she knew nothing about this problem. Thank you for your information. Do you know anything else about this car that I can forward to my daughter? Where can I go to find out? Thanks.
You can find recall information on the NHTSA website: http://www-odi.nhtsa.dot.gov/cars/problems/recalls/
The service bulletin information is also available from a link on the left of that page. I found this one for a 2001 Accord Transmission.
Make : HONDA Model : ACCORD Year : 2001
Service Bulletin Num : 903 Date of Bulletin: SEP 16, 2003
NHTSA Item Number: 10005022
Component: POWER TRAIN
Summary:
WARRANTY EXTENSION TRANSMISSION DIAGNOSIS. TECH LINE SUMMARY. *TT
and if you didnt sell Honda's I'm not so sure you'd defend the CRV like you do!
Like I said before ..something new from Honda..a looser!"
Elissa
I wish I read those cases on NHTSA web page before I bought CR-V. So I definitely would not buy CR-V. I will be worry about the fire after oil change. In case of fire, my little daughter in the car seat may not be able to get out of the car quickly. Honda should do something to prevent serious injury or loss of life due to engine fire.
If anyone plan to buy small SUV, it is better away from CR-V for the sake of safety and peace of mind.
Crash : No Fire : Yes Number of Injuries: 0
ODI ID Number : 10086337 Date of Failure: July 29, 2004
Component: ENGINE AND ENGINE COOLING
Summary:
WE PURCHASED THE 2004 HONDA CRV IN FEBRUARY '04. IT HAD 3500 MILES ON IT WHEN THE OIL WAS CHANGED AT HOLLER HONDA IN WINTER PARK, FLORIDA. THE FOLLOWING WEEK WE DROVE IT TO WILLIAMSBURG, VIRGINIA ON VACATION. WHILE THERE, WITH MY 81 YEAR OLD MOTHER-IN-LAW AND 2 SISTERS-IN-LAWS IN THE CAR, WE EXPERIENCED WHAT SO MANY OTHERS HAVE REPORTED. PASSING CARS HONKED THEIR HORNS AND SCREAMED AT US THAT OUR CAR WAS ON FIRE. THAT WAS ON JULY 29TH. WE ARE NOW BACK HOME IN ORLANDO AND THE CAR IS AT WILLIAMSBURG HONDA IN VIRGINIA. I AM NOW TERRIFIED TO DRIVE A HONDA CRV. I DON'T WANT THE CAR BACK. I WANT MY MONEY BACK SO THAT I CAN GO BUY A CAR THAT I'LL FEEL SAFE DRIVING. IT HAS BEEN 8 DAYS AND HOLLER HONDA WON'T TALK TO ME. THEY TOLD ME TO HAVE MY INSURANCE COMPANY DEAL WITH THEIR INSURANCE COMPANY. I GUESS I NEED TO ENGAGE MY LAWYER AND THE TV STATIONS.*AK
Make : HONDA Model : CR-V Year : 2004
Crash : No Fire : No Number of Injuries: 0
ODI ID Number : 10088350 Date of Failure: July 15, 2004
Component: OTHER
Summary:
KNOWING THAT THERE IS A POTENTIAL HAZARD IN GETTING THE OIL CHANGED IN MY 2004 HONDA CR-V, I HAVE BEEN RESEARCHING A SOLUTION. IN THAT PROCESS, I HAVE BEEN TOLD BY SEVERAL AUTO SERVICE PLACES THAT THEY WILL NOT SERVICE MY CAR DUE TO THE LIABILITIES INVOLVED. THEY TOLD ME THAT OTHER VEHICLES DO NOT CATCH ON FIRE WHEN A GASKET IS LEFT ON OR SOME OIL LEAKS OUT, SO SOMETHING WAS CHANGED IN THE CR-V ENGINE THAT IS ALLOWING THE OIL TO NOW REACH THE MANIFOLD. I WILL NOT FEEL SAFE WHEN THE TIME COMES TO DEAL WITH THIS. HONDA MUST TAKE OWNERSHIP OF THIS PROBLEM. *JB
Make : HONDA Model : CR-V Year : 2004
Crash : No Fire : No Number of Injuries: 0
ODI ID Number : 10088380 Date of Failure: August 20, 2004
Component: ENGINE AND ENGINE COOLING
Summary:
ON AUG. 20TH I TOOK MY '04 CR-V TO THE HONDA DEALER WHERE I BOUGHT THE VEHICLE FOR ITS 5,000 MILE SERVICE, INCLUDING ITS FIRST OIL CHANGE. THE NEXT DAY, AFTER DRIVING IT FOR SEVERAL MILES AND STOPPING TO GET GAS, I NOTICED A BURNT ODOR. I POPPED THE HOOD AND NOTICED A SMALL AMOUNT OF SMOKE COMING UP FROM THE BACK OF THE ENGINE. I LOOKED UNDER THE VEHICLE AND NOTICED OIL DRIPPING FROM SEVERAL LOCATIONS. I RETURNED THE CR-V TO THE DEALER. THEY EXAMINED THE VEHICLE AND TOLD ME THAT THE PROBLEM WAS A "DOUBLE-GASKET" - THE GASKET FROM THE FACTORY-INSTALLED OIL FILTER HAD STUCK IN PLACE WHEN THE OIL FILTER WAS REMOVED, AND A NEW OIL FILTER AND GASKET WAS INSTALLED OVER THE OLD GASKET, RESULTING IN AN OIL LEAK. AMID MANY APOLOGIES, THE OLD GASKET WAS REMOVED AND THE OIL CHANGE WAS PROPERLY COMPLETED. HAD I BEEN LESS ATTENTIVE TO THE VEHICLE AFTER THE OIL CHANGE, AND HAD THE VEHICLE BEEN DRIVEN AT HIGHWAY SPEEDS, THERE WAS A VERY GOOD POSSIBILITY THAT A FIRE WOULD HAVE RESULTED. WHY DID NHTSA CLOSE THEIR INVESTIGATION OF THE CR-V FIRES? WHY DID HONDA LAY THE BLAME ON TECHNICIANS? AND WHY, AFTER ALL THE PUBLICITY THE FIRES RECEIVED AND AFTER HONDA PRESUMABLY INSTRUCTED THEIR TECHNICIANS TO BE ESPECIALLY CAREFUL WITH CR-V OIL CHANGES, ARE CR-V OWNERS STILL AT RISK OF A FIRE AFTER AN OIL CHANGE? WILL IT TAKE A DEATH BEFORE NHTSA AND/OR HONDA DOES SOMETHING THAT EFFECTIVELY ADDRESSES THIS PROBLEM?*AK
Make : HONDA Model : CR-V Year : 2004
Crash : No Fire : Yes Number of Injuries: 0
ODI ID Number : 10088632 Date of Failure: August 26, 2004
Component: ENGINE AND ENGINE COOLING
Summary:
I WAS ON MY WAY HOME FROM WORK, LESS THAN 2 MILES FROM HOME. I STOPPED AT A STOP LIGHT AND NOTICED SMOKE. I DIDNT' KNOW IT WAS MY CAR AT THE TIME. I DROVE A HALF A BLOCK AND MY CAR FILLED UP WITH SMOKE. I IMMEDIATLY PULLED OVER AND A PERSON BEHIND ME STOPPED AND TOLD ME SHE SAW FLAMES FROM MY CAR. I HAD IMMEDIALTLY TURNED MY CAR OFF AS SOON AS I PARKED IT, SO I DID NOT SEE THE FLAMES. AN ADDITIONAL MAN DROVE UP AND SAID HE HAD SEEN THE FIRE ALSO. OIL HAD POURED OUT FROM UNDER MY CAR. I HAD JUST HAD MY FIRST OIL CHANGE ON MONDAY AUG 23RD. I HAVE APPROXIMATLY 5500 MILES ON THE VEHICLE. IT IS A 2004 HONDA CRV. MY DEALERSHIP (CHEZIC SAYERS) HAD THE VEHICLE TOWED BY CAMPUS TOWING. THE TOW TRUCK DRIVER TOLD ME THAT THAT WAS THE THIRD CRV THAT HE HAD TOWED WITH FIRE DAMAGE IN THE LAST 3 MONTHS.(HIS NAME WAS PHIL) I THINK THERE SHOULD BE A RECALL IF THIS HAS HAPPENED THIS MANY TIMES. I ALSO LOOKED UP ON THE INTERNET AND IT SAID THAT THERE HAD BEEN 27 FIRES LINKED TO OIL CHANGES IN THIS VEHICLE. I FIND THAT APPALLING. I COULD HAVE BEEN SERIOUSLY HURT! AS OF RIGHT NOW, I AM NOT SURE OF THE CAUSE BECAUSE IT WAS AFTER 5PM BY THE TIME THE DEALERSHIP LOOKED AT THE CAR. THEY SAID THEY WOULD CALL ME TOMORROW. I AM ASSUMING SOMEONE WILL CALL ME TO FIND OUT WHAT THE EXACT PROBLEM WAS AND TO FIND OUT HOW IT WAS HANDLED.*AK
You are welcome to avoid the CR-V is you feel that the fires represent an unusual risk.
However, since you seem to know so much, why don't you tell us exactly what is wrong with the filter. I mean, so far many service managers have given different stories, the NHTSA has not found fault with the filters, and the only consistent explanation with these fires is the stacking and pinching of gaskets (a Tech error).
So what is it that you know that none of the rest of the word has figured out?
However, the mystery is why the fires only showed up on 2003 and later, since the engine design was not changed after 2002.
Another strange factor is that the initial oil change fires seem to be mostly from English build models, not Japanese builds.
68 complaints again Honda CR-V (many are engine fires from different states across US.
23 complaints to Hyundai Sante Fe
15 complaints to Toyota Highlander.
Please remember these number for 2004 model. We can see the above data how real consumer cases regards to the problem of each model.
So please do not over trust Honda quality (as I did, unfortunately).
Do not know why you defend for Honda? Are you sell Honda too?
I have a 1997 accord 4 cyn. Now if the tech does a sloppy job of changing the oil & filter, I will smell buring oil, but not much. Other times I wont smell a thing, which tells me it is more of a tech doing a bad job rather than a design flaw. Same thing could be said for many things like someone flying a plane incorrectly can cause injury or using a chainsaw. sorry sarcasm
I must say that honda make damn good cars(& I dont work for honda/dealer/car industry). I look at other forums for other cars and I must say honda does not have nearly the same amount of promblems as others. Not to say they are trouble free, but if I'm going to choose between a ford escape or crv, I'm going with the crv!
Bottom line: change yr own filter. cant do that, no problem. when you go to have your oil tell the tech. " hey, you heard about the fires. PLease make sure this is done correctly. take your time. dont spill oil. check the gasket. double check the gasket. thank you"
Hopefully you will stop having problems.
Good luck.