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Nissan Quest 2004+

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Comments

  • ivan_99ivan_99 Member Posts: 1,681
    Sort of...I still have to go back there to get Warranty work. If the service is this bad when they’re trying to please you..I don’t want to see what the service is like when you get on their bad side (assuming they frequent these sites).

    Though I guess I could go to another Nissan dealer for warranty work.
  • pierpier Member Posts: 79
    Thank you for providing garandman the clarification, jipster.

    While the subject has been raised, I would like to share some of my hard-earned experience to set your expectations at a realistic level. In my experience, vibrations come in two types.

    The first is probably fixed within the first or second visit (re-balancing, rim\tire replacement, steering rack adjustment/replacement).

    The second type ends up in no resolution at all. Eventually even the most accommodating dealer will run out of fix attempts. At this point, it seems, the automotive industry follows the same protocol. The manufacturer goes into a defensive mode. Subsequent test drives with technical specialists will result in the finding that the vibration is a normal operating condition (even if it is plainly obvious that it is not). This is a defensive call to preempt a lemon law case. Invoking a lemon law on a defect the manufacturer does not recognize will drag out the proceedings and wear down the consumer.

    In order to force the manufacturer to acknowledge the defect, NHTSA's Office of Defect Investigation (ODI) requires the public to log a significant number of cases for the same defect to approach the manufacturer. At that point, the manufacturer can voluntarily initiate a recall - the government-enforced recall option would be a PR disaster.

    I make these observations based on what I have read in the Nissan Quest, Nissan Murano and 2006 Volkswagen Passat (B6) forums. My wife is loving the Murano. Not a squeak, rattle, vibration to be found anywhere. Most probably the the Murano has a stiffer body structure which contributes to noise reduction.
  • exploder750exploder750 Member Posts: 159
    Greetings, I just made a deal for a 2004 Quest S with 48,000 miles, $15995. It seems pretty solid & rattle free. The lower rear bumper covers (where the mud flaps are attached) were hanging loose so I'm having them re-attached. I'm considering purchasing the Nissan certified wrap-around coverage, which covers powertrain in addition to many major electrical and other components; 3 years and out to 100,000 miles for $749. I have to admit that the digital dash makes me nervous, :confuse: and am thinking this coverage might be good insurance; keeping in mind that I got a good price for the vehicle up front. Would you purchase this extra coverage or keep your money?
  • spoonieboy1spoonieboy1 Member Posts: 22
    pier, good to see you back at the quest forum. I hope your have recovered from your numb hands from steering wheel vibration. I am glad to see you are still pushing for NHTSA defect reports to be put on file. I would be very worried about your new Murano. It looks as though the Murano forum is chock full of vibration and tranny complaints. Much more so than the Quest forum. It's just a matter of time before your Murano develops the same problems as your Quest. Good Luck, Spoonieboy1
  • jipsterjipster Member Posts: 6,244
    You are welcome.
    2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere, 2007 Kia Optima
  • plashenickplashenick Member Posts: 165
    Most minivans do not count the last 1/4 tank in the DTE calculations. I guess the idea is if you think you are low you will fillup before you run out. I always rest the trip odometer as it is more accurate if you know you MPG
  • ivan_99ivan_99 Member Posts: 1,681
    Yeah…it sort of appears that way on the Quest.

    I just finished a short trip 700 (est) miles and could only put in about 15 gallons when the fuel light came on. I really don’t mind the fuel light coming on that early, it’s just my wife starts to panic when the DTE says you can go ZERO more miles (something about being pregnant and 2 kids in the vehicle…women)…and then I reassure her that we can go about 100 more miles on the highway.

    BTW I got 23.5mpg on my trip averaging approx 75mph (min 65 max 85) with 800lbs of people and 150lbs of cargo; part of the trip was in hilly terrain. I put in 91 octane just because the tech at Nissan said it was required…I’m pretty sure I read only regular was required but thought it was only a couple bucks so I’d check it out.

    Another complaint (they are creeping in with me)…the cruise was totally useless in hilly terrain. When I had it on it would shift all over the place from 5th down to 3rd to 4th then back to 3rd then to 4th and back to 5th when it would straighten out. I think the manual says to turn off O/D in hilly terrain; when I turned off the cruise, everything worked as I expected. Meaning when the hills came it (sometimes) would down shift to 4th (really non eventful) and when I reached the top it would go back to 5th…having the cruise kick you down to 3rd gave me the feeling of the old Knight Rider episodes when “turbo boost” was pressed…just holding on trying to aim the thing straight.

    Overall VERY satisfied with the Quest…had an opportunity to drive a Dodge GC (loaded) on my trip…yuk is the only thing that comes to mind…thought I was going to roll the thing going around a corner…creaky…clunky…under powered; glad to get back in the Quest.
  • exploder750exploder750 Member Posts: 159
    Picked up the used '04 S today. I had them run off all work orders from new and it appears all recalls and customer service items were completed. Apparently there was a door squeak and rattle kit installed, among other things. I had them flush the transmission and went ahead & bought the extended warranty because of fears of things read on this forum.
  • mikethepaintermikethepainter Member Posts: 2
    I just have one question has nissan bought ant of these vehicle back from anyone i havent taken it to the shop yet but mine has the rattling in the door stearing wheel tightens up when turn at low speed it vibrates when stopping theres more but like i said i just wanted to know if nissan bought anyone vehicle back for these problem. thanks
  • pierpier Member Posts: 79
    I had a negotiated buyback for a similar problem. What's the question mikethepainter?
  • mikethepaintermikethepainter Member Posts: 2
    my question is do you think think the problems im having is grounds for a buy back or a lemon law and if so do you know how they work that. thank mike
  • sopecreeksopecreek Member Posts: 203
    It was on Saturday during the Thanksgiving weekends coming back from my first cruise trip, I got 27 mpg on 93 premium gas from Tampa, FL to Atlanta, GA. Two adults and a child with moderate luggages. From Tampa to Gainesville, the traffic was intermittently heavy and I had to vary the speed from 40 to 80 mph with several stops (I saw a lot of cars with the Gator banners). Nearing Atlanta, there was bumper-to-bumper traffic for about 30-40 minutes. Otherwise, I kept the speed at around 75 mph. I found that the Quest gas mileage suffers significantly when the RPM goes over 2500. I kept it under 2500 almost throughout the entire trip.
  • dtownfbdtownfb Member Posts: 2,918
    I'm not sure if you have approached your service department about these issues but there are fixes for each one. Talk to your local dealership.
  • sclinsclin Member Posts: 5
    My 04 Quest SL suffered rattle sounds like others in this forum. The rattle sounds like coming from the sliding door; however, my Quest had customer service items like the door squeak kit installed. I went back and forth to my dealership and finally they were able to locate the source of the rattle sound from the second rows seats. The rattle sounds only occurs when there is no passenger in the second row. If I move the second row seats to the most forward position, I hear lots of rattling sound when the van hits uneven surface. If I move the second row seats all the way back then the rattling sound stopped. My service manager further tested their new 05 Quest and told me the problem is the design problem with the seat latch. Does anyone have the similar issue? I believe Nissan should be able to come up with a simple fix for the seat. I don't know if I should call Nissan Corp to further discuss my issue.
  • dtownfbdtownfb Member Posts: 2,918
    Congratulations Exploder. Nissan extended the bumper to bumper warranty on all 2004 Quest to 5yr/60k miles. this was to assure each owner that Nissan backs there products. So any issue you have before 60k miles should be covered by Nissan, parts and labor (minus the wear and tear items).
  • dtownfbdtownfb Member Posts: 2,918
    REgardign the gas tank, i think the Quest suffers the same problem as the Odyssey in that the fuel tank is shallow to accomodate the third row fold flat seats. So you get "inaccurate" readings from the fuel indicator. Personally it going off early does not bother me. I now know that I have 3-5 gallons before I run out of gas. I think the most i have ever put in the tank is 19 gallons. So they can't reproduce the problem since there really isn't a problem.

    The other thing, never ever as for or accept the dealership interval services. Most of the items are simple check items that they charge an arm and leg for. Look at the owner's manual to determine what is required. For basic service, any garage can service this vehicle. This engine has been aroudn for a number of years. Parts are common.
  • ClairesClaires Member Posts: 1,222
    This discussion is devoted to questions about and features of the Nissan Quest. If you want to discuss Quest problems with other owners, you can do so here:

    Nissan Quest Owners: Problems & Solutions

    If you'd like to talk about the Murano, you can do so in our SUV Forum:

    Nissan Murano

    MODERATOR

    Need help getting around? claires@edmunds.com - or send a private message by clicking on my name.

    Tell everyone about your buying experience: Write a Dealer Review

  • garandmangarandman Member Posts: 524
    It was on Saturday during the Thanksgiving weekends coming back from my first cruise trip, I got 27 mpg on 93 premium gas from Tampa, FL to Atlanta, GA. Two adults and a child with moderate luggages. From Tampa to Gainesville, the traffic was intermittently heavy and I had to vary the speed from 40 to 80 mph with several stops (I saw a lot of cars with the Gator banners). Nearing Atlanta, there was bumper-to-bumper traffic for about 30-40 minutes. Otherwise, I kept the speed at around 75 mph.

    We log fuel use and averaged 22.3 mpg for the first 6,000 miles, including breakin and winter driving.

    Our best tank was 27.5, mostly highway at 65-75 and with the AC on (in recirculate mode) most of the trip. The cars about to turn 19,000 miles so I'll see what it is lately.
  • pierpier Member Posts: 79
    dtownfb has a point. There are fixes for these issues, however it is possible that not all of them have 100% probability of success. How many unsuccessful dealer repairs have been effected regarding the problem? This will answer your own question. I sympathize with you - this is a serious symptom you're experiencing. Let us know.
  • exploder750exploder750 Member Posts: 159
    I had read elsewhere on this forum about the extension of 5/60,000 to the bumper to bumper but was told by this dealer that it was not so. It could be that the salesman was not aware of this. I'll do some further checking. It would be great to have this further assurance for de-bugging things.
  • gg2k2segg2k2se Member Posts: 109
    My Thanksgiving 750 mile trip averaged 21 mpg on 2 fillups, which is the same I've gotten before. I can't imagine getting 26 mpg with my driving - Highway, usually between 70-80 mph, almost fully loaded with 5 people. My fuel warning light goes off with 5 gallons remaining in the tank. I know when the last square disappears on the fuel gauge, there is still 2-3 gallons remaining. It's not a problem, just something to be aware of.

    As far as service, my Vestal NY dealer has been good. They don't always find the problem at first but keep trying. I get a loaner so it's only a minor inconvenience to/from work to stop at the dealer.

    Despite numerous minor issues, my 2004 SE is a good van and I'm confident that the 5 year warranty should shake out the big problems.
  • dtownfbdtownfb Member Posts: 2,918
    Call Nissan directly for the warranty extension. They sent out stickers to place in the owner's manual.
  • garandmangarandman Member Posts: 524
    Are there all weather mats for the Quest?

    Costco has Kraco rubber mats for $20 for a 4 piece set, but doesn't have a cover for the "way back."

    Is there an OEM all season set?
    Or good aftermarket set?
    Available online?

    TIA
  • ckeoughckeough Member Posts: 15
    Just a couple of comments. We've had our 06 Quest for 500 miles so far. In regards to the DTE, it was explained to me that since idle time is factored in to the trip computer function, I would think that average would not be all that accurate. I don't drive the van much, so I'm not sure what the mileage has been.

    I have noticed the tranny downshifts very often if you are at low speeds and can image this behavior would be very noticeable on hilly terrain with the CC. Has anyone noticed this frequent downshifting with the Quest?

    Overall, we enjoying the Quest. Our other choice would have been the Grand Caravan SXT.

    Chris
  • exploder750exploder750 Member Posts: 159
    I just purchased a set of standard carpet mats from a nissan dealer for our '04 Quest, and the dealer did offer up all weather mats as an option. I don't know any further details about them other than they are probably pricey, over $150.
  • dtownfbdtownfb Member Posts: 2,918
    Congratulations on your purchase!

    I think your comment about the idle time refers to the trip computer and not the MPG. Yes when you reset the trip computer it counts all the time the car is on, not just when you are moving. The MPG is traditional miles travel over fuel burned. If you are idle, you are still burning fuel and that is accounted for in the number you see.

    Most cars do shift frequently in hilly terrain. This is one reason why they do not recommend using crusie control in a hilly area. The shifting depends on how you drive. The more you drive the van the more you'll learn how to handle the hills so it does not downshift so much.
  • garandmangarandman Member Posts: 524
    I thought about getting a set of all seasons to replace the OEM tires at just undr 20K miles.

    But instead I kept them and bought a set of Michelin X-Ice 215/65x16.

    Specs show they're 770 revolutions per mile versus 761 for the OEM tire, so that's pretty close.

    We haven't had any snow yet. I have two cars with Nokian RSI's and I'm curious to see how they compare. The dealer commented "I wish we could sell Nokians" and says they last longer.
  • carzzzcarzzz Member Posts: 282
    There is a exact fit for winter tires!
    Toyo Observe G-02 plus (size 225/65R16 100T)
  • surjn98surjn98 Member Posts: 34
    I am looking to purchase an 2006 minivan. The only thing I do not like about the Nissan is the center dashboard layout. Hope they change it in the future. I will probably end up buying a 2006 Sienna.
  • ivan_99ivan_99 Member Posts: 1,681
    Funny, that is the exact opposite from our purchase decision. We LOVED the center dash. It was the easiest to see for me (6’3”). Plus we rated everything else higher on the Nissan as well.

    We like the Sienna least, my wife actually got angry with me after I suggested we should still take it for a test drive; she really…disliked it.
  • surjn98surjn98 Member Posts: 34
    Don't get me wrong. I had a 99 Quest and was a great minivan. But the dash is unappealling to me. Glad you like it!
  • eyeblindeyeblind Member Posts: 156
    I have an 04 SL with skyview roof. I purchased online a Myron & Davis 8" monitor and DVD player and had it installed. What a great system. FM modulator connects sound to the car stereo. It also came with a pair of wireless headphones.
  • gg2k2segg2k2se Member Posts: 109
    You sound like an open minded person. If you think it's a great minivan, then give it a chance with a few more test drives. The center dashboard really startles some folks, but within a few days, you may like it. I actually enjoy (for lack of a good word) not having anything in front of me at night. And it's an easy sideways glance to look at it. Don't regret passing up on a potentially good vehicle.

    Good luck
  • famof3kidsfamof3kids Member Posts: 160
    Anyone see this? Supposed to be unveiled at the Chicago auto show in a few days....anyone have pictures of the new interior? Any other details?

    Nissan is counting on the 2007 Quest's new interior to boost the minivan's disappointing sales. One of the highlights of the interior is a new instrument panel, which positions the gauges in front of the driver. In the current Quest, gauges are in the center of the instrument panel. Some potential buyers said that was inconvenient and distracting.
  • nissmazlovernissmazlover Member Posts: 162
    Yes, I just saw the pics today right here on Edmunds.com's coverage of the Chicago auto show. I actually feel kinda sad.

    I mean, I LOOOVED the 2004 to 2006 Quest. I almost bought one, but decided on a smaller vehicle since I really didn't need something so big (love my Mazda5). Anyway, I LOVED the Quest and thought that it's exterior AND interior design was very refreshing and different and REALLY cool! I loved - and still love - Nissan for always trying new things, doing things a little differently and being slightly quirky. I like thinking outside the box. It's very me and I feel Nissan is very me, as well. This feeling was epitomized by the 2004 to 2006 Quest.

    Now, I see that the Quest has gone from being radically different - for a minivan - to conforming to the norm. That makes me sad. A company tries to be different and tries to introduce new ideas to a country, and it just gets shot down to the point of having to redesign their car in order for it to be successful. Speaks to the state of this country and its overwhelming close-mindedness.

    I know I may seem to be getting a little too deep, but that's just how it is here. And this is evident in other areas of life as well - such as music, where the homogeneous, mass-appealing, force-fed on the american public music is highly successful, yet artists who try to actually BE artists and produce somewhat different sounds and music can't enjoy the same level of success. This mass-mentality and unoriginality is very disconcerting to me, and the redesign of the Quest is just another example of how this mentality rules:

    Difference is always punished, but conformity is rewarded!

    I used to love the Quest, and now with its tepid front styling and more "normal" design, it just looks more like the Odyssey and Sienna; and now I like it less so. I like the new dash design - don't get me wrong, it looks very nice. But, it doesn't have that factor that the older dash had, and the outside design doesn't have it either.

    I kind of feel bad now that I didn't purchase a 2006 Quest since I would've truly had an original and different vehicle than the rest of the masses. But, hey, my Mazda5 also fits that bill, so I'm still cool. Just still disappointed with the "normalization" of the new Quest.
  • famof3kidsfamof3kids Member Posts: 160
    I too am getting ready to replace the Eagle LS tires, original OEM. I don't want Eagle LS again as I wasn't very impressed with them lasting only 23k miles. So, I sent an email to Consumer Relations regarding the Goodyear ComforTread. Some websites say its a good replacement, others don't, including Goodyear. So, here is what they had to say about it:

    *************************
    Thank you for your email. The reason the Goodyear Assurance Comfortred tire was not listed among tires as a recommended replacement
    fitment for your vehicle is that this tire does not match OE fitment recommendations set by the vehicle manufacturer. In your
    specific case, the speed rating of the Comfortred tire would be lower than that of the Eagle LS2 tire that is recommended for your
    vehicle. Should the Comfortred tire be applied as a replacement, there exists a potential for a difference in feel in regard to
    overall performance of the tires, as applied to the vehicle. Tires with a higher speed rating generally will have improved feel at
    higher speeds, in comparison to tires driven at the same speed, but with a lower speed rating. This distinction would be in addition
    to the top certified speed that each tire may be rated up to.

    For further assistance with this, we suggest consulting your local Goodyear tire retailers.
    *************************

    So, I don't think that is real clear. Is there a fitment problem or, a speed rating problem, or both. I really don't care to do 110+MPH in my van, LOL, and if that's the only problem, then I'll buy them. But, that 'difference in feel' just might turn my smooth operator into a wagon, hum... Ha...
    What did everyone else buy?

    :confuse:
  • dtownfbdtownfb Member Posts: 2,918
    I'm in the same situation as far as replacing tires. I am not a fan of the OEM. As yo know, it's the only one available at that size. I've talked to two tire shops and it seems 235/60-16 woudl be a good choice. the other possible choice is 215/70-16 but both places were very hesistant about recommending this size since it is narrower than the OEM. There ar plenty of choices at the 235/60-16 that match the load and speed rating of the OEM. To me the load ratings is the more important one to match. I can live with a tire that has a T rating but matches the 99 load rating.

    You may want to look at the Yokohama Avid TRZ or BF Goodrich T/A. Both get good ratings by CR and Tire Rack and are much cheaper than Goodyear.
  • famof3kidsfamof3kids Member Posts: 160
    Sorry, should have said...the GoodYear ComforTread comes in the 'exact' same tire size as the OEM GoodYear LS2. That's the 'odd' thing about it.
    :confuse:
  • avantimeavantime Member Posts: 2
    Photos of the 2007 Quest interior and exterior can be found at Nissan news service: link title

    It reminds me more of the old Infiniti M45...though not in a bad way, though it's sad to see the Renault influence go away.
  • plashenickplashenick Member Posts: 165
    Honestly I don't think much of the new interior. I don;t like the storage bin between the seats - i like the open space for putting things - like the bag we lug around for the jids, soda cooler for long drives, etc.

    As for the orig. centrally placed speedometer - I quickly got used to it and think the new config is a step back. But when in Rome - Be a Roman
  • ahightowerahightower Member Posts: 539
    My two cents on the updates for 2007. I like the exterior changes - new grille, tail lights, wheels, and roof rack.

    The interior looks nice too. I got used to the center gauges on my 2004, didn't think they needed to be moved, and the "pod" with all the controls on it was kind of cool. Just too unconventional for most people. But the new interior looks good. The gauges and radio controls look nice.

    Just a couple observations - Too bad they took away the little storage shelf built in underneath the glove box and on the driver's side as well. That was a handy place to store stuff. Also, I hope that front center console can be removed - I actually enjoyed not having one in my 2004, and in "unsafe" areas or bad weather, my wife would get herself and all three kids in through a back door, close it behind herself, then buckle them up and simply walk through to the driver's seat without having to get back out of the van again. I also like how the rear headrests now fold themselves out of the way without being removed. However, I hope they are still removable, as we always took out the ones that weren't being used to give greater visibility.

    Looks like engine and transmission are unchanged, which is fine - still the best powertrain available in a minivan today.

    Overall, a very good update. It addressed all the complaints, but mostly kept the same unique style. I hope it sells better now.
  • garandmangarandman Member Posts: 524
    Those of us who bought the "center pod" cars weren't the target for these changes!

    Shows how you have to adjust for markets. The Mini and two Scions have a central control pod, with little commentary.
  • majjmajj Member Posts: 17
    I toke nissan to bbb on my case, and sorry to said but nooooo.
    is like my husband said "they wont buy our van because they would have to buy all of them" that way the proff there is no lemon car
  • majjmajj Member Posts: 17
    I dont understand why you pay $130, oil change in nissan or anywhere else is $20-30
    and everything else its cover by warranty.
    I have my quest sinceit came out on fall 03 and trust me I had so many problems but more than 15 time to the service dept.and never pay a dime in fact they gave me a rental
  • majjmajj Member Posts: 17
    I thought I had problems with my quest, but you woooooo.
    I compliant about the stering, wheels, doors ratles etc.
    I got to the point of filling lemon law. I hope you did something
  • garandmangarandman Member Posts: 524
    I toke nissan to bbb on my case, and sorry to said but nooooo.
    is like my husband said "they wont buy our van because they would have to buy all of them" that way the proff there is no lemon car


    Sir, I just took a look at your postings and the last 10 are bashing Nissan.

    Moderator, I think this is a clear case of abuse.
  • ivan_99ivan_99 Member Posts: 1,681
    We were in a rush and I wanted to get the vehicle ready for Thanksgiving travel. I think they called it the first service check up…or something like that. I read the entire manual but didn’t get to the maintenance one. I “thought” the service check-up included important items that need inspection or adjustment…and we were heading on the highway loaded up with people and kids so I wanted to be on the safe side.

    When I looked in the manual after the price gouging, I noticed it was a bunch of lame things…check bulbs…check antenna…inspect this or that…like I wouldn’t notice I was missing a drive shaft until the service inspection.

    Funny thing is when I had an Infiniti the service manager (different dealership) openly said I didn’t need to do all the dumb little things that it was just a waste and suggested I just do oil changes.

    Brain lapses cost money :sick:
  • plashenickplashenick Member Posts: 165
    All anyone can say is RTFM. Oil changes from the dealer are $20-30. I have mine going in for new tires this weekend (30K) and the dealer was $50 less then Goodyear/Vespia and $100 less then Sears. I have always checked the prices and find my dealer to be very accommodating and priced smartly. I am even getting a 10% break on service (Freehold Nissan).

    And for those curious we did have all the same problems as everyone else and did get some financial satisfaction from the courts (not BBB) and would not trade our van.
  • ivan_99ivan_99 Member Posts: 1,681
    I’ve received a few “coupons” in the mail for oil changes from the dealer. If I trusted the dealers I’d probably use it, but I’ve sworn off Nissan dealers so next oil change I’m going elsewhere, even at a higher price.

    Too bad about the dealers in my area…really like driving the van. We were just on the highway the other day and I was thinking…what a nice vehicle to travel in. Good visibility, quiet, smooth, excellent seating capacity, good cargo room, powerful for on-ramps and passing, entertainment system to keep the kids from driving me crazy.
  • plashenickplashenick Member Posts: 165
    Just got back from Service for car. Wound up paying $480+ tax for a set of four tires (LS2) Mounted, etc. This was nearly $200 less then Goodyear. I can honestly say that the dealership is working with its clients at that point. Had other work done as well; which they gave 10% off on parts & service
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