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Comments
Thanks for all the info, my wife & I are not very good shoppers. I generally wouldn't have even considered the extended warranty, but some friends of ours bought one and it saved them some big money. We plan on driving this a long time, our '97 Civic stopped at about 240,000.
Here's my deal.....we did finance, including the plan....sigh....but we plan on tripling the amount of our payments (adding the extra to the principal), and paying it off in about a year and a half. Given what you said about the refund going to the bank, do you think it's still worth it to challenge them? I guess anything would help, but I'm not super confrontational!
Thanks for all your advice,
Gary
Well if you're paying off the loan soon anyway, just consider it an extra $1,500 payment that will help pay off the loan faster.
It's not a matter of confrontation. You have the legal right to cancel which is stated in the documents. I think you might be able to call Honda Care directly and not go to the dealership.
Not a person who likes controversy myself, but when I feel like I've been taken badly, I do fight back.
The Sandman
As was said, no need to be nasty or confrontational about it - just tell them you want to cancel the plan and see what they say. Written right into the contract is the 60 days 100% refund policy so it is not like you are asking for some favor or something.
If you just purchased then RUN to the dealership to try to catch them before they send off the paperwork and the loan funds - if you catch them in time your payments would be less. If the paperwork has been sent in to HC, you may have to wait until they get it before you can cancel. If that is the case be sure to keep on top of that and "get 'er done" before the 60 days is up.
Dennis
However....it also states that "If canceled, coverage cannot be reinstated".
So I'm going to ask them to refund the $635 difference, and if they won't I'll just cancel. Unfortunately it looks like I won't be able to get the extended warranty again, but I'll take my chances, it's the point that they're trying to just pocket $600 for themselves!
Thank you guys for all your valuable insight, I never would have been aware of this.
Well I had read here and on other forum boards, and bought for about 25% of their 1200 price and a third of the 900
AAA is $57 a year x 5 years =$285
I didnt pay much for it and got the exra warranty along with roadside assistance
Greed !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dealers use that line in the contract (either out of ignorance or greed) to try to keep folks from cancelling their over-price HC plans. Taken out of context it would make you think that if you cancel their expensive plan then you can't buy a discount HC plan later. That is not true (as you found out when you called HC). It just means that if you cancel "this plan" then you can't re-instate "this plan" later.
So the only danger would be if your car was at the end of warranty and you overpaid, then you cancel and try to re-buy at a discount only to find that while you were doing this your warranty expired and you can't buy at a discount - nor can you get the old cancelled plan back.
Sort of the same thing if you waited until 6k miles on a new Honda, if you didn't re-buy before you hit 6k then your choices are limited and the prices go up.
Glad we could help, do something nice annd fun with that extra money when you get it
Dennis
on line at http://www.myhondawarranty.com/. The dealer is saucucci honda in Rhode Island. 8/120000 zero deductible was 890.00 By far the cheapest honda care one the web. My dealer tried to sell me a 7/10000 for 1300.
Striaght forward purchase on line, sent me the paperwork right away and I verified it with my Honda service dept as it showed the 8/120000 warranty on my car on the honda database,
Dennis
However the good news for you is that the 60 month/84K would begin on the date you buy the extended warranty. In other words you get an ADDITIONAL 60 month and 84K miles of coverage.
According to http://www.myhondawarranty.com/faq.php
"Coverage for a pre-owned plan(vehicles over 6,000 miles) begins on the service contract purchase date, and at the mileage on the odometer on that date."
So in theory if you bought near the end of your factory warranty you can still get close to the 8 year 120K of total coverage . (Factory warranty 3 yr/36K plus extended 5 yr 84K. )
Just make sure you buy before your factory warranty expires.
I just recently bought an '06 civic at 30k. i originally purchased the extended warranty from the dealership, however it was a GM warranty.
I know that i can cancel the warranty within 60 days and get my money.
Now i am doing the research to find the best deal out there. I even called the honda dealer by my house and he told me that if i was able to get a warranty by one of the dealers online from back east, to go for it now because they are the same thing...and they wont be able to offer them much longer.
right now it looks like Saccucci (sp??) is one of the better priced, but just wondering if any of you have had any experience with them...are they really legit?? The guy at the honda dealership out here said that as long as it was factory based warranty, i should be ok.... thoughts??
The reason i am so concerned is i did a ton of research on the Accord, and planned to get an '04 accord, but then after about 6 lots and 4 private sellers, i ended up getting a '06 civic .. and am realizing i did not get quite the deal i thought i was getting
Also, anyone have experience with Civic vs Accord depreciation??
Thanks so much for your time!
I would cancel the GM plan and buy a HC plan online. If the GM plan cost you a lot more (and you don't say) and has a 60 day cancel for full refund (like HC does), then I would get it cancelled.
The 06 was the first year of the redesign on the Civic as as such it should have a strong resale value (all Accords and Civics do). The only downside is that the first year cars will be more trouble prone than later model years. My daughter got an EX Civic sedan last year, but her car was produced in Aug of 06 so was at the end of the 06 production run.
NEW (before the 08 Accord redesign) you about buy an Accord for the same as a comparable Civic. Honda just had more incentives on them to move them out. So you got worse MPGs but better results and more room. As the Civic is getting farther from the 06 re-do and the Accord is all new for 08 the deals are better (NEW) on the Civic now.
Enjoy your new car, it is a Honda so you probably will be OK in any case
Dennis
Dennis
Sure just go to myhondawarranty.com or hondawarrantyinfo.com and you should get a price that is much less than $2,000.
So you choose, but be sure to get genuine HondaCare and get it from a discount dealer. - if you decide you want or need it.
As long as you don't live in FL, it looks like $1,230 to cover your Oddy for 8 years or 120k miles with $0 deductible. I bet the $2k plan the dealer offered you was for a shorter term or less miles or had a deductible - and cost $730 more.
Dennis
Actually, I DO suspect you want to overpay to get that "guaranteed money back" deal? That is another $199 extra bringing your over payment to $274 or $299 if you count the $25 in accessory money. You have to NOT use the HC plan at all - no service, no roadside, no rental/loaner car, nothing for the entire term to get your money back AND you have to keep the car until it hits the mileage or month limit you buy. If the car is stolen, totalled, sold, or traded before then you only get back a pro-rated refund on the HC plan (they keep the $199 fee). Buying elsewhere and saving the $274 you would still get a pro-rated refund if you had to cancel, but would get nothing if you had never used it at end of term. I don't understand overpaying for a policy that you don't intend to use. Even if you never have a problem and do keep the car until the end, they still keep your $199. If you have a problem along the way how do you decide if you let them pay or you pay? If you decide to pay to get all your money back, then you have to deduct that amount from your refund. If later you have another problem, do you pay again or let them pay? Either way you are out the first payment you made.
Too much of a up-charge on this deal to make it something that I would think about, but it is up to you. I think THEY know few people for whatever reason will really keep the same car for that long. Now if you were just buying a very short term policy, you might still have it at the end - but then you still overpay for the HC and you pay and they keep the $199.
Dennis
You might get a car that the A/C compressor fails at 50K miles and you will wish you had bought the extended warranty, but quickly forget that you are still ahead in the long run because of all the thousands of dollars you are saving on Hondacare premiums over the past and future years.
Hondacare knows how much they spend on claims and are making a nice profit even at their wholesale price they charge to the dealers before it gets marked up to you. They know how likely a nav system that wasn't already defective from the factory is to fail during the Hondacare coverage window and the same for an Odyssey sliding door and have that all priced into the cost.
If you buy them, you will get some use to them, but it will be way less than you have spent on the premiums over all you past and future cars. Isolating a specific experience where Hondacare paid out more than the premium cost on that car and using that justify perpetually buying extended warranties does not look at the big picture.
You can expect the most serious problems past 100,000 or 120,000 miles and that is where you can't get or use an extended warranty anymore.
Why not just bank the money you would have spent on the Hondacare and save it towards future repairs on this car and the next 3 cars you will buy in the future instead?
If you are going to net a profit on payouts to you vs premiums to them on these contracts over decades of buying and repurchasing them, they would go bankrupt. Yes, they know about electronic components and computer sensors and the cost to replace them also and they are are not in the business to lose money paying more than they take in on premiums.
It kind of makes more sense in a way to buy the extended warranty on cars that have poor reliability histories. What is the point of bothering to buy a reliable make and model like a Honda Accord if you are going to get the extended warranty anyway? You might as well just get a VW or something else like that for looks and style instead and justify the risk with the extended warranty.
If someone where going to trade cars every 5 years then I would say you are correct - no big need to buy HC unless you are planning on driving a ton of miles in the those 5 years. Even then, all those "highway miles" would probably mean you are a lot less likely to have a claim.
But I don't think they said they were planning on get rid of the new Oddy in 5 years, they may still have it 8 years and 120k miles from now. If so, they will have a lot more chance of having a claim.
I figure the forum is here to help answer the questions of "What is and is not covered?", "What is a good price?", and "Should I buy one?". The first two have definite answers, the last question is really up to the vehicle owner - we can offer our opinions and anecdotal information but the choice is always up to the one that has to spend the money (either way).
You have made YOUR case why YOU would not buy HC, so let it go. If someone decides they want the coverage then we help them understand what they are getting and help them get a good price and not berate them for their choice.
Dennis
I also don't think most people will have "zero" claims. They will have some claims but the grand total of claims will be less in the long run even if it is not one a particular single vehicle. It is not berating.
I have purchased extended warranties and made claims, then I looked back and total of the premiums and the value of the repairs (not just what the dealer writes on the invoice claiming what it would have cost without the extended warranty) and saw that I would have spent less if I had just paid for those all those repairs myself either at the dealer or a lower cost private or chain repair center and not have paid for several extended warranties.
For instance, the dealer wrote on the warranty repair invoice that replacing a thermostat was valued at $330, then, out of curiosity, I called and got an estimate elsewhere and it I could have got the same thing done for about 1/3 of that cost at Firestone or Pep Boys and also much less even at another dealership. After that, I never trusted their inflated figures. They can say every repair they make is worth 3 times the real cost as a way of marketing the value of Hondacare. People will look at the numbers provided by the service advisor and then use that as a reason to buy another contract on the next car believing that it is an "investment" they think save them money. If a thermostat replacement is worth $330, then you will pay for the cost of an extended warranty pretty fast at that rate. I'm sure that was not the amount actually submitted and paid by the warranty company.
If they want to buy Hondacare knowing that extended warranties will cost them more over time than paying out of pocket and they still buy it anyway because they are scared to risk having to pay for future repairs by check or credit card, that's fine as long as they understand this.
I never actually say "don't buy it." But don't buy them with the impression that there are investments that will save you money over your lifetime.
Further, has anyone used Honda Care for something major on an older, high mileage vehicle? It seems to me if the transmission, for instance, goes out on a vehicle that is within the time period but has say 115,000 miles on it, Honda could say, at that mileage it's normal wear and tear and refuse the claim or prorate it.
I'd appreciate hearing about any experiences anyone has had that would shed light on how Honda actually handles these situations.
It's been many years since I had triple A, so I can't really compare. But I did use the Honda Care road side service a couple of months ago to change a flat. It was a very simple process, I called the 800 number, they asked me some very basic questions and called the tire changing place. I got an automated call back a few minutes later saying when they'd be there and what company was coming. They showed up and the guy changed the tire. I got another automated call on my cell phone to confirm they had arrived. I felt the process worked smoothly and I didn't have any complaints.
That said, you could argue that you would not need an alignment if they did not have to replace the faulty struts - so in this case a non-covered repair (the alignment) should be covered because it is needed to due to a covered repair (the struts). Of course, I would bet that 95% of the cars on the road could use SOME alignment adjustment right now - so your Ody may already be needing an adjustment.
Have you paid for an alignment lately? Using the receipt you could argue that you "just had it aligned" and would not need to pay for the alignment if the struts were not bad.
If the dealer is unreasonable in the alignment charge and can't be swayed by your arguments, you could tell the dealer no on the alignment and just pay your favorite local tire place (or even Wally World) to align your car. If you are going to keep the van a while longer and/or need new tires soon, you may want to pay a few bucks extra for a "lifetime" alignment so you can get it re-done for free later on.
Also check YOUR HC contract to see if under "what is not covered" it says:
"fuels, fluids, lubricants, alignments or adjustments unless required as part of a covered MECHANICAL BREAKDOWN" .
If so, then I would point that language out to the dealer since (as I mentioned) needing an alignment because of bad struts should then be covered. That is like if your motor blew up, they would give you a replacement (if not your fault) and they should NOT charge you for the oil and antifreeze that had to be replaced because the motor blew.
Dennis
If the HC contract in question has language in it like I posted then it would appear you wold get a free alignment otherwise you would have to pay for it yourself.
Dennis
Hyannis Honda. The best deal that I could find. I also talked with Bob Leab and this can be done over the phone.
http://www.hondacareextendedwarranty.com/?gclid=CMaVtvP7oJACFQZegQodRwELrg
Dennis
Without the extra 5% discount (which expires on Dec 25th), this site looks like it matches the Bernardi prices for a new Civic, dollar for dollar.
I bought 2007 Honda Accord.I am looking for Extended Warranty.Could you guide me which one is the best.
Regards
Babu
Go to myhondawarranty.com or bernardiwarranty.com. They usually have them for the same prices.
Has anyone bought Honda Care for older vehicles like this?
How does it work?
Suppose I buy a 5yr/84K, does the 5 yr and 84k starts now?
Suppose I buy a 5yr/84K, does the 5 yr and 84k starts now?
Yes, you'll get a full 5 years and a full 84,000 additional miles from now. See the section of FAQ at Saccucci Honda:
"Coverage for a pre-owned plan(vehicles over 6,000 miles) begins on the service contract purchase date, and at the mileage on the odometer on that date."
http://www.myhondawarranty.com/faq.php
1. save membership fees for AAA for 7 years
45*7=315 (associate Gold membership with AAA)
2. significantly increase resale value after 3-5 years.
I heard individuals can't buy HC after factory warranty expires.
3. covered problems will be fixed without charge.
To me the resale value thing is a legitimate plus IF you keep the car long enough - for a $50 transfer fee the new owner can get the extended warranty. HC has to be purchased before the base warranty expires, so if so you do sell your car until after that time your HC covered call should be easier to sell and be worth more than other CR-Vs of the same year - with the exception of CPO ones from the dealer. So if you buy an 8yr, 120k mile plan you can advertise yours as "Honda extended warranty until 2015 or 120,000 miles" while all the other sellers say "no warranty". The problem is you said 3-5 years and if sell it at or before 3 then the new owner could just buy the HC for themselves. After that the others on the market will still have powertrain warranties out to 5yrs/60k miles. So past 3 years the HC would add some value but should add more after 5 years when the "competition" has no warranty at all.
If you sell before 3 years then you got no benefit from the HC at all - except the roadside assistance and perhaps a boost in your selling value. If you sell at or before 5/60k the odds are slim (but higher) that you will need the HC for repairs. If you kept the car for 8/120k the odds would increase that you will need the plan - you may never, but the odds do go up.
You can also cash out the HC plan at any time (should you decide to trade the CR-V rather than sell it) for a pro-rated refund of what you paid.
Dennis
I just found out that HC also covers routine oil change except in NY. I think it's worth about additional $100 per year.
Now I have another question. Who knows more about the price increase for HC after January 3? I called HC but the lady was not aware of it.
I'm not familiar with an oil change prevision. Some dealer selling HC might be adding that themselves.
But I don't see any mention of it on the Saccucci Honda site:
http://www.myhondawarranty.com/benefits.php
If you're planning on transferring the warranty to a private party at the end of the 3 to 5 years, you might look at paying a little more for 100K or 120K. If the person you sell to drives a lot, that may be a big selling point to them.
If you change your oil when the maintenance "minder" tells you to the oil changes will not be that much anyway. A couple of my local dealers have online coupons all the time and one normally will do the change (w/genuine Honda filter) and wash the car for $25 or so a pop. Some dealers give you a bonus coupon book if you buy the car from them and these can include $9.99 oil changes or $20 oil changes, etc. Others will do cheap changes as long as you buy from them with no coupon, as long as you leave the dealership's "badge" on the trunk lid.
If you change your oil every 3mo/3k then it will cost you a lot more - and any pre-paid service plan will not cover it anyway - they will do it only when the car says it needs it.
Dennis
I saw oil change terms on the same website:
http://www.myhondawarranty.com/Honda_Care_Warranty_Sample.pdf
I'm not sure whether I need to buy this option seperately as nobody else mentioned the free oil change before.