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Comments
because of my location--everything is more expensive in NY.
"Plans and Eligibility
Honda Certified Used Cars qualify for Honda Care Certified Additional Coverage, up to 7 years/100,000 miles from the original in-service date.
Honda Care Certified Additional Coverage contracts must be purchased at the time you purchase or lease your used vehicle. Ask your Honda dealer for details."
http://automobiles.honda.com/certified-used/honda-care.aspx
It appears that we not only have to deal on the car, but also the EW before signing the papers and consummating the deal. .
However, "Honda Care Certified Additional Coverage contracts must be purchased at the time you purchase or lease your used vehicle."
It doesn't say the EW has to be purchased from the same dealer as the vehicle purchase. There may be a loop hole where you can purchase the EW from another dealer before you drive the car off the lot.
Something else that still concerns me is: "up to 7 years/100,000 miles from the original in-service date." I would make sure the card you get will show an expiration date, in your case, of 5 years or 60K miles from the date and miles you purchase the vehicle. Rather than from the original date of the car first being put "in-service" by the former owner. A representative at Honda Care can tell you that!
If you have to deal on the EW, call another dealer and find out their price for the EW on the model car you ar buying, if you were buying the car at their dealership. Then tell your dealer you will pay that price or the whole deal is void. Keep in mind the "Finance Manager" earns his commissions on EWs, Selected accessories, and financing.
Kip
Does this price sound right? Do you think it is negotiable?
No explanation of why, after buying the Pilot on Dec. 31 and the HC the same day, that it has taken until March 2 to get the info to Honda.
On the other hand, if the HC person was right about the warranty not starting until Honda has dealer info in its system, did I just gain two months on the warranty?
If your pilot was purchased new, then the warranty begins at the time the vehicle was entered into service. So no, you would not gain two months on the warranty.
The prices of HC for V @ CollegeHills are:
6yr/80m $725
7yr/80m $775
8yr/100m $1,045
Cheers!
What is the time frame and mileage limits on the "Wrap Around" they offered?
Kip
8yr/100m $1,045 "
What is the deductible on these?
Thanks,
Kip
My guess is th "original in-service date" is the first owner not when he purchased it. He is automatically covered by a 1 yr/12k mile warranty because it is a CPO which takes him to 57k miles. Basically he will be covered for only 3k miles.
Instead of guessing, just consult the FAQ on the Certified Used Car web page which says:
When does coverage for a service contract begin?
Coverage for a new-vehicle plan begins when the auto is originally put into service and at zero miles. Coverage for a used-vehicle plan begins on the purchase date and at the mileage on the odometer on that date.
http://automobiles.honda.com/certified-used/honda-care.aspx#
So he would get 4 year and 48K above the included 1 year, 12K.
"Plans and Eligibility
Honda Certified Used Cars qualify for Honda Care Certified Additional Coverage, up to 7 years/100,000 miles from the original in-service date".
If your car is an '07, it is already 3 years old and 45K miles. Add the 12/12 you get free and the car will be at 4years/ 57K. Seems you would only be getting an additional 3 years/ 47K to equal the 7/100K. You said you already have a 100K drivetrain warranty. So the 5/60 they are wanting to sell you would have to include the free stuff you are already getting. :confuse:
Therefore the EW they want to sell you for $2300 will basically cover stuff other than the drive train and Cross Country Motor Club.. Seems like an overly expensive deal to me. :sick:
That is why we need to be very wary from the time we arrive at the dealer.
Kip
Seems you would only be getting an additional 3 years/ 47K to equal the 7/100K.
He's not buying a 7/100K policy from the original service date, so that doesn't apply to him. He's buying a 5 year, 60K from the date he purchases it. Yes, the first year and 12K are duplicated. The last 4 years and 48K miles are not.
You're trying to use terms from another policy and then you're saying that somehow restricts his coverage which clearly spells out 5 years, 60,000 miles. If it clearly says that, that what he gets. Not 3 years/47K as you're claiming.
Where am I trying to use terms from another policy?
Read what I wrote and you referred too :
"Seems you would only be getting an additional 3 years/ 47K to equal the 7/100K"
Notice the word additional and how it is used!
I will try to explain it more clearly.
Depending on the original date of "in-Service" by the original owner, If he purchases the 5/60 he is only going to get an additional 3-4 years and 47K-48K miles over and above the 12K he gets free.
He would not be getting an additional 5 years and 60K miles over and above what comes with the car, in my opinion ! He would, in effect, be either loosing the free 12mo/12K or not getting it with the 5/60. In the latter he would only be getting an additional 4/48 as you have said.
"Yes, the first year and 12K are duplicated. The last 4 years and 48K miles are not."
Seems to me that he would be better off with a 48 mo/48K policy that starts when his free stuff is over. But they likely won't do that. As with everything else at a dealership, it is all about how many $$$ they can squeeze out of the customer. If the customer is willing to pay it, they are happy to take it.
Kip
I want to thank you for the advise concerning the warranty, they were offering a "wrap around coverage" which is basically a bumper to bumper for 7 yrs or 100k miles for $995 +tax.And yes it starts from the original in service date in 9/06. I asked if they could discount this and the did knock $200 off, whoopee!!!
It sounds like we're in agreement now. I was only saying that I thought the 3 year, 47K number you used was incorrect. But yes, the first year is mostly duplicated. The part that is not probably duplicated is the roadside assistance benefits. That's the same when you buy a Honda Care for a new vehicles. The first 3 years are duplicated as far as warranty work, but you do get the benefits from day one.
I tried to search this forum and couldn't find what I was looking for, so I apologize in advance if this information is out there.
I am in the process of negotiating on a 2010 Honda Pilot. I definitely want the extended warranty and I am looking specifically for the extended warranty thorugh HondaCare. I remember a few years back when I got my CRV, that I requested quotes through the internet and the quote I got was SIGNIFICANTLY better than the in person deal they tried to sell me. What I can't remember or find is whether there was a central location from which to request the quote or if I needed to request it directly from different dealers.
Also, my recollection is that I can buy the extended warranty from any dealer and that my local dealer will have to honor it...but I am hoping that someone can confirm that for me.
FYI, I am probably looking for 7 yr/100k or something similar...so if anyone can give me a cost range on that, it would be very helpful!!
Thanks in advance!!
Also, my recollection is that I can buy the extended warranty from any dealer and that my local dealer will have to honor it...but I am hoping that someone can confirm that for me.
Yes, you can use your Honda Care at any Honda dealer in the country. They all are issued from the same corporate office and they go into the nationwide database so usually you don't even have to bring your paperwork. The dealer will see the contract that you have when they enter the VIN number in their system
There is no central place to get a quote. You do have to deal with dealers directly. They are no longer allowed to publish the quotes online. However, you can request a quote via their websites. Below is a list of dealers to get you started. Let us know how you do...
Saccucci
http://www.saccuccihondacare.com/
Bernardi
http://www.bernardiservicecontracts.com/
College Hills Honda
http://www.collegehillshonda.com/hondacare/index.htm
Hyannis Honda of Hyannis, Massachusetts
http://www.hyannishondacare.com/
Curry Honda
http://www.curryhondacare.com/
Good luck.
Well said!
WoW ! Sounds like you got a heck of a great deal. Congratulations ! :shades:
Kip
No, I live in Richmond, VA, not RI (as is noted in some of my earlier posts), to answer your suspicion.
There is nothing wrong with valuing purchase at a local dealership over the lowest amount of money (via a reputable internet business - there are numerous one's listed on this forum with no complaints associated with them). It's all what one is comfortable with and willing to spend. Sorry I ruffled your feathers, but, as you note, this forum is for giving advice and past experience, and I was sharing mine.
As I understand it, Saccucci's profit margin on the actual, individual HCEW was minimal to ZERO. They made all or almost all of their money through "bonuses" for selling such a large number of HCEWs per month (so, yeah, there's another profit component in the EW scheme - when you pay cost as I did you are still paying some profit to dealerships (hold back anyone?). (In fact, when I researched the law and court case on internet sales of HCEW before buying I recall that Saccucci ended up making as much money from these sales in a month, just due to the bonus, as they did on car sales owing to the fact that they are in a small market. Chalk one up for savvy business persons adjusting to technology AND giving the consumer a positive experience on a valuable commodity.) I had a great and flawless experience with Saccucci, but I suspect the same result could have been had with Bernardi or other reputable sellers identified in this forum (It just seems to me that since Saccucci is the one paying its money to fight Honda Corp. in order for these type of sales to continue, they should get some credit and business out of respect).
It's a shame that more people don't research such decisions fully before purchasing, the internet can be amazing (as well as misleading and a place for fraud).
Notice that you omit the dealer that your friends dealt with, and you try to connect their experiences to dealers that many people have purchased from online with no problems whatsoever. Where exactly are these horror stories that you've read?
Honda Care paperwork is processed very quickly from my multiple experiences with online purchases. The online dealers have always been very helpful.
1. Do I need Extended warranty??
2. If its needed, buying at dealership is better than online??
3. Is Honda Care warranty available online for CA residents?
4. If warranty needed, what is the better price for 8-10year 120k warranty?
Thank you very much in advance.
Where and when your purchased, whom is financing, how much you paid, vin#, model, and very important is the Expiration date and mileage as well as the deductible if any.
I expect the dealer just let your paper work slip through a crack and your inquiry reminded them to "get 'er done", Glad you got it!
Kip
Some online dealers will not sell to California residents due to their interpretation of California law. However, when I checked last, currhondacare.com will give quotes to California residents.
Best of luck and let us know how it goes.
"1. Do I need Extended warranty?? "
An EW is nothing more than an Insurance Policy on your car. They are betting that you won't need repairs that exceed the cost of the EW. You are hoping you won't have any expensive repairs, but are willing to spend some money for the piece of mind. Same as with Health insurance, Home owners Insurance and Life insurance.
Our 03 Pilot required enough repairs "After" the factory warranty, that the EW was pretty much paid for, in not having to pay for the repairs.
Our 03 CR-V at 5 years and 40K+ miles required the entire AC system replacement due to the compressor self destructing and contamination of everything with tiny bits and pieces. Dealer said the cost would have been around $3,000 without the HCEW. Then at 6 years and 49K miles they had to replace the Computer, 2 modules, and 2 sensors. The car was there for a week. The 2 modules were $1,100 for the pair. Sensors probably $225+ each, and I'm guestimating the computer at $2500. Plus many hours of labor and 6 days of a rental car. Seems we paid $1100 for the EW. Well worth the cost!
"2. If its needed, buying at dealership is better than online??"
If the dealer will match or come close to matching the "On Line Prices" I prefer to support the "local" dealer and help keep his doors open.
"3. Is Honda Care warranty available online for CA residents?"
Call the various "Discount Dealers" and ask them. While they may not be able to do an internet transaction, they may be able to do a phone, a mail, or person to person transaction.
"4. If warranty needed, what is the better price for 8-10year 120k warranty?"
Read back a few pages on this forum for that information as well as contacts.
My recent personal experience is the dealer originally wanted $2300 for an 8year/100K HCEW. When I told him I would need to do some checking on that, he lowered the price to $1335 for 8/100K with "0" Deductible. The price for $100 deductible would have been about $1100. "$50" deductible around $1200
I chose the "0" deductible because I had had the "$50" deductible in the past, and had to pay the $50 on several visits. I'm thinking more than $200 worth.
Consider this: If your car is out of factory warranty and you suspect a problem, the dealer will charge you for diagnosis, even if they find nothing. With a "deductible" EW you will pay $50 or $100 for the diagnosis even if they find nothing. But the repairs will be covered if needed. With "$0" deductible there is no charge! :shades:
Kip
I was offered a Repair Master EW instead of the HC. They said that this was better.
It is $1300 for 7 yrs/85k miles (extra $150 for 100k). They also told me that if it went unused, that I would get back 100% of the money.
Can someone explain why this would be better then HC warranty?
Pricing appears hi from what I read here. How should I go about getting this knocked down in price. I do not normally purchase EW's,but with all the electronics, who knows what can happen
Regards,
If you are going to have problems, the problem is most likely to show up during the warranty period. Take the $1300 and put it in a savings account. If you need repairs, you'll have the money, with interest.
They are good at what the do!!!!
Thanks for the sanity check
This is simply not the case. Since I get the 120,000 mile coverage, I have numerous things (usually small items) that occur after the 36,000 mile coverage has expired. Things like power windows or power locks that don't operate as they are supposed to, or air conditioner thermostats that go out. When buying the extended coverage on line, the cost over the duration is so low it's a no-brainer for me to get it. In addition, the roadside assistance is covered for 8 years as well.
If I don't keep the vehicle the whole time, then I get a pro-rated rebate.
It is $1300 for 7 yrs/85k miles (extra $150 for 100k). They also told me that if it went unused, that I would get back 100% of the money.
Can someone explain why this would be better then HC warranty?
I don't really think that it is better than an HC warranty. You pay more upfront, but you will be discouraged from using it for small repairs. In other words, if something only costs a few hundred bucks to fix, you'd think, well maybe I should just pay for it myself because I want to have the potential to get the $1300 back at the end. Then the next small items goes and you think the same thing.
I enjoy using my Honda Care on anything that comes up. That's what it's there for. The dealer is so accommodating as they know Honda Care will pay for the repair.
If you are going to have problems, the problem is most likely to show up during the warranty period. Take the $1300 and put it in a savings account. If you need repairs, you'll have the money, with interest."
I respectfully disagree! HC is more like a health insurance policy. Except with HC you may get some money back.
I agree with Jet10000 on this one. Most of the expensive repairs we have experienced with our Honda's were after the 36/36 factory warranty ran out.
But let's take a look at your plan:
1.- Put the $1300 in a savings account. Most are drawing less than 1/2 per cent interest. Figuring at 1/2% interest rate, at the end of an 8 year period of time, the $1300 would have grown to $1305.20. That's $5.20 interest if you didn't need it for any repairs. Of course rates could go up or down, and CD's will pay a bit more, but the money may not be available, without penalties, when needed. Also in most cases the CD would need to be more than $1300 to get 1% or better. That is if everything goes well, and no after factory warranty work is needed.
2- Something goes wrong, such as the EGR valve on my Pilot at 4 years down the road. Service technician spent 4+ hours the first day and 2+ hours the second day looking for the problem. The car remained there over night so a rental was necessary. If I had been out of town, a hotel stay would have also been necessary. At $100 per hour + the Part + the rental + the hotel bill would have been quite high. If they had not had the part in stock, maybe another hotel night and another day of car rental. A sensor or two, could have added more out of pocket without the HCEW. When I traded it, at less than 40K miles and near 7 years, the rear shocks needed replacing and there was a noise from the rear they couldn't identify.
My wifes CR-V ( after factory warranty) required 6 days, 2 modules ($1100) 2 ($$$) sensors, and a computer ($$$). The $1300 would not have paid for the 2 modules and sensors. The labor and computer and car rental would have broken our bank!
It also had 2 sensors replaced (on 2 different occasions) after factory warranty.
The CR-V's AC compressor self destructed out of warranty. HC picked up the $3000 tab and rented her a car.
HC Plan:
Buy it and forgo the $5-$6 interest the $1300 would have earned if not needed.
If it isn't used, the money is returned.
If it is used, for even the simplest of a failure, the plan pays.
If you suspect a problem, there is no diagnosis fee because the plan pays if you have $0 deductible.
Too many things to go wrong with modern cars cars for me to take a chance of having to pay for those repairs. :sick:
Kip
I live in Southern California. When I got quote from dealer, he said its about $2100 for 8 years/100k warranty. I checked in curryhondacare.com, they quoted $1380 for same warranty. If I buy warranty from curryhondacare.com, is this same as Honda Care warranty to dealer Honda care warranty??. Any issues (for not covering by other dealers) if I buy from Curryhondacare.com??
Thanks in advance.
Yes, it's the same. The paperwork will be mailed out to you from the same Honda corporate office whether you buy it from your local dealer or from Curry. Your VIN number will be entered into Honda's nationwide database so that every dealer in the country will know that your vehicle is covered by Honda Care. Any dealer will be happy to perform any necessary work for you because they are getting reimbursed by Honda Care.
I've purchased a Honda Care from Curry before and everything went smoothly. They even assisted me in getting a rebate for the time left on the warranty when I traded my vehicle in before the warranty was up.
They came down on the side of not getting one if your only reason is financial. But I suspect that many people who take the time to research EWs and still buy them do so for the sense of security or as a result of a bad past experience.
There is at least one other reason to contemplate a HC EW, and that is that the cost through internet dealers is very low (if you search out and read the consumer reports article you will note that the high price of most EWs result in very few instances of actually getting a full return on cost - and after all that is why these "policies" are sold, to make money for the seller). So if you review the Consumer Reports article and understand that at its foundation for suggesting people pass on EWs is the cost to return ratio, an HC EW purchased at cost through an internet dealer refutes that logic to a certain extent.
Still, it is a decision that you need to make understanding that these products are sold to make a profit at your (the consumer's) expense and the chances are probably great that you will not recoup your investment, so you need to determine if there are other reasons to purchase the product.
Best of luck and enjoy your new PILOT!
ps: Be wary of anyone that makes blanket statements (pro or con) - very little in this world is black and white.
Once again I agree with Jet 10000. Your HCEW should be entered under your VIN number in the HONDA national computer and therefore you are covered at all Honda dealers.
Personally I would give the dealer, where you purchased the vehicle, an opportunity to meet the $1380 price. Just for the purpose of helping the local merchant stay in business and being there when you need him. Even at the $1380 he will still be making money.
My finance man wanted $2300 for the 8/100 with "0" deductible. When I balked, he dropped it to $1335 and said he was only making about $200. So I felt he was finally getting somewhat honest with me. I would just as soon he make the $$ as another dealer. And they can't stay in business unless they make some kind of profit.
Kip
.
Hyannis Honda quotes the same pricing as Saccucci, and Bernardi was slightly higher.
Got my 09 Ridgeline and EW at Nalley Honda, in Union City Georgia, and they got "right" when they saw the EW deal not working their way.
Kip
Brings up a really good point regarding the purchase of EWs, especially if you are more comfortable purchasing local. Settle on a price you are comfortable with for the vehicle and then, BEFORE going back to the finance guy's lair, start negotiating the EW if it's something you are interested in. You have much more leverage and you can walk away from the vehicle deal if you do not receive satisfaction. Once you are in the back room things start moving fast and pressure builds to get the deal done. Don't be a hostage!
Seems like a lot of work for not much gain. It is enough of a hassle to negotiate the car and to then to add on top of that, negotiating the Honda Care, and threatening to walk if they don't get to the price. They're not going to beat the online dealers' price anyway...they might meet it. So why work hard to have them meet the price when with a couple of clicks of the mouse, you get the best Honda Care price anyway, hassle free.
I personally like to do that when possible. We have the advantage here of knowing what the various HCEW can be purchased for. So it's not like we have to HOPE we can find a better deal than the finance guy's first offer. We know we can.
Visit the dealer late in the day. Be early enough that the sales folks can "Shop" your trade if necessary, but too late to call financial institution This will give you a way to leave if the deal in the finance office goes South.
We need to "KNOW" 4 things before visiting that dealer.
1.. True value of our trade. (Edmunds,Kelly Blue Book, NADA Black Book)
not the "B-S" Black book some dealers offer on line.
2. True market value of the car we want to purchase. This info can be gotten right here on EDMUNDS. Also call the Internet department of several dealers and get a "Selling" price. Don't mention anything about a trade. You are only interested in what they will sell the car for, at this time.
With these items 1 & 2 your are ready to negotiate the trade or purchase.
3. Interest rates on new car purchases at local Banks and Credit Unions. Credit unions will likely be better.
4. On line prices for the EWs. Which we all know now.
When working the deal on 1&2, casually mention you will want an EW and will be financing also. But don't negotiate any EW or interest rates at that time. Just mentioning the EW and financing tells the sales folks there is another way they can probably make more money on you.
When you get into the "Finance" office, the person will likely try to sell you an EW. The price will be high. Ask how much the monthly notes will be. He will run your credit check and even if it is good (a FICA of 720 or more) he will still try to put you on a high interest rate. Ask him what % rate he figured and the number of payments. He must tell you truthfully, because it will be on the purchase order. He also has to show you the print out of your "FICA" score. So ask!
Be polite! He is doing his job and you are doing yours. If his interest payments are more than you know you can get at your Credit Union or bank and his EW is priced high, simply say "I think I need to talk with my Credit Union and call around on the EW. What time will you be here tomorrow? I can bring you a cashiers check?"
He doesn't want you to leave because the deal might fall through. A high percentage of people that leave a dealership without the deal being finalized, don't return. Then he might try to tell you his offer is for today only. You say, "I understand, but I owe it to myself to check this out because we are talking a lot of money here". Keep in mind that he knows exactly what local credit unions are offering and what the EW can be purchased for. He will likely make you a good offer or ask what you are willing to do. Then say " I would like to finalize this deal tonight. So I think an interest rate of such and such (the one you know is good) and an EW price of such and such (one you know is good) is fair. If he says he just can't do that, politely say, "I understand" and stand up. Remember he makes his money on financing and EWs primarily. If you don't deal through him, he still has to do the paperwork without the commissions. Although he likely gets a piece of the "Documentation" fee. If he is unable or unwilling to do the reasonable thing, Thank him for his time, shake his hand and leave. If the deal falls apart in his office, his General Manager is not a happy camper. You will likely get a call the next day.